Sawyer Heights Lofts Luxury Apartments
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Sawyer Heights Lofts Luxury Apartments

2424 Sawyer Heights Street, Houston, TX 77007

4.0

(253 Reviews)

Reviews

4.0 rating

253 total reviews

(

162 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 1087608

Verified Resident 2021 - 2022

3.2

11/22/2022

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    Property Manager Response

    2/4/2023

    Thank you again for taking the time to let us know how we did. We hope you have a great day!

    Updated Review

    Review Author Icon

    Current Resident 830841

    Verified Resident 2017 - 2022

    4.3

    10/1/2022

    Great management, clean functional facilities, great location EZ access. We noticed less “I filtrated people” at the pool with the new Brivo Pass, excellent investment. We decided to sign our sixth lease. .

      Property Manager Response

      10/10/2022

      Thank you for the review! We appreciate your positive feedback!
      Review Author Icon

      Current Resident 1069301

      Verified Resident 2022

      5.0

      9/25/2022

      It has been great so far. A very calm and quiet community. I cannot beat the location. Close to so much and right off the freeway. The amenities are great too. Love the areas for relaxation. Great option for those looking for an outdoor space to chill.

        Property Manager Response

        9/27/2022

        Hi Verified Resident 1069301, we are very happy to have provided you with such a positive experience! If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day!
        Review Author Icon

        Current Resident 1047591

        Verified Resident 2020 - 2022

        3.5

        7/23/2022

        The location of Sawyer Heights Lofts is excellent if you love a balance of shopping, biking, or trails and a centralized location in Houston. Sawyer Heights Loft is the place for you. However, the building is older compared to other apartments in the area. Also, the parking garage safety is terrible. Your vehicle will be broken into at least once, and if you bring it to the office's attention, they will disregard your concerns and say others have had the same issues. The cameras, located in the parking garage, claim to work, however, the wires are sticking out and appear tampered with every morning. The only drawback would be the safety, but if that's an important aspect, then this may not be the place for you. If that's not important, sawyer heights are the place for you!

          Property Manager Response

          8/28/2022

          Verified Resident 1047591, thank you for your review; we have recently upgraded our entry and camera systems, that may be the reason you saw the wiring. We will definitely pass along the comments to the team at Sawyer Heights Lofts. Have a great day!
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          Current Resident 1044716

          Verified Resident 2022

          4.5

          7/14/2022

          Everyone is friendly and the noise level is very minimal. I just wish my packages weren’t being stolen. This has happened several times and despite efforts being made by myself it continues to happen several times within the first month of moving.

            Property Manager Response

            8/28/2022

            Verified Resident 1044716, thank you for your review; we are sorry to hear of your experience with the packages, please feel free to reach out to the office so other arrangements can be made for your package delivery. Have a great day!

            Updated Review

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            Current Resident 1031180

            Verified Resident 2022

            5.0

            7/14/2022

            Sawyer Heights Lofts has an awesome maintenance team! Notice how I said team and NOT crew. They all work in great conjunction and execute the work orders promptly! It provides peace of mind knowing that our home is in great hands.

              Property Manager Response

              8/28/2022

              Thank you again for taking the time to let us know how we did. We are very happy to have provided you with such a positive experience! We hope you have a great day!
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              Current Resident 1036673

              Verified Resident 2019 - 2022

              2.5

              6/17/2022

              Started off great when first moved in, but as time passed realized they could do so much better and have better communication with residents or events, I’ve worked in property management before and I would for sure recommend another property management company.

                Property Manager Response

                8/28/2022

                We are disappointed to hear that you did not have a more positive experience with us at Sawyer Heights Lofts Luxury Apartments. We would like to get more detailed information of the issues you've experienced, please feel free to call the office at 713-861-3737. Have a great day!

                Updated Review

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                Current Resident 990178

                Verified Resident 2021 - 2022

                4.7

                5/28/2022

                Great experience with the efficiency and attentiveness of the staff. Everyone is friendly and very welcoming. Would recommend for the convenient location, diligent staff and all the amenities available.

                  Property Manager Response

                  6/2/2022

                  Hi Verified Resident 990178, thank you so much for your positive comments about Sawyer Heights Lofts Luxury Apartments! If you have any further questions, please give us a call. We're always happy to help!

                  Updated Review

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                  Current Resident 590660

                  Verified Resident 2013 - 2022

                  4.8

                  5/10/2022

                  I’ve lived here 8 years and am completely satisfied. The community is very quiet. I live on floor one and hardly see or here my neighbors. I never wait for maintenance. It is generally completed the same day. If it is something requiring additional time they communicate accordingly. Yes, you are expected to pay your rent, so anyone bashing them about late charges and the like, just stop. They are super dog friendly and there is plenty of green space to walk them and the Heights Bike and Hike trail is right here ( just be careful walking dogs, the bike folks will run them over. Only concern is a homeless person living under the bridge who collects trash and then it blows all over the community. He is sort of a new addition. I’m sure he will find a new place when the new shopping area opens.

                    Property Manager Response

                    5/11/2022

                    Thank you again for taking the time to let us know how we are doing. We are so glad to have you here for 8 years!! As always we are here for you if you ever need anything. Have a great day!
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                    Current Resident 1022420

                    Verified Resident 2020 - 2022

                    3.8

                    5/5/2022

                    no, i did type up a nice review on google for a change to win tickets to a baseball game, but i never got a response on that. pretty sure the leasing office hates me cause they have been nothing but difficult since Christmas

                      Property Manager Response

                      5/6/2022

                      Thank you again for taking the time to let us know how we did. We are happy to pass along your comments to the team here at Sawyer Heights Lofts Luxury Apartments. The community manager would like to speak to you, please call 713-861-3737 to set up an appointment.
                      Review Author Icon

                      Current Resident 1016630

                      Verified Resident 2020 - 2022

                      4.2

                      4/16/2022

                      I've been here for 2 years now, made the process very easy. It's very nicely maintained and staff is super attentive to the residents. Love the location, makes accesible to many fun things in the area. Would recommend it to anyone.

                        Property Manager Response

                        4/19/2022

                        Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out to us with any questions.
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                        Holly_P130

                        Resident 2019 - 2022

                        4.8

                        4/15/2022

                        I love living here

                        I have lived here for about three years and love it! It is a great location -- walking distance to grocery stores and restaurants. Right by the highway, but never loud. The staff is very responsive and nice.

                          Property Manager Response

                          4/15/2022

                          Thank you so much for your kind review. We love having you here. Feel free to reach out to us with any questions. Have a great day.
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                          jqnguyen

                          Resident 2021 - 2022

                          5.0

                          4/15/2022

                          Great apartment and location!

                          I've been living here since January 2021 and I love it here. The location is great! Staff is very friendly. Maintenance requests get completed really quickly. My unit is huge for a 731 sq ft! It's a great place to live!

                            Property Manager Response

                            4/15/2022

                            Thank you so much for your kind review. Remember we pay for referrals! Have a great day.
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                            Deborah_M887

                            Resident 2020 - 2022

                            5.0

                            4/15/2022

                            Love it here!

                            I have lived here going on 2 years and love it. Staff is so friendly and helpful. Always very attentive to everything. Grounds stay clean. Very convenient place to live in Houston. Easy access to all major highways.

                              Property Manager Response

                              4/15/2022

                              Thank you so much for your kind review. We love having you here. Please let us know if we can help you with anything. Have a great day!!
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                              Current Resident 987345

                              Verified Resident 2021

                              2.2

                              1/9/2022

                              Parking garage is an issue and maintenance team did not pick up after entering. When entering the parking garage the roads bumps are old and outdated. There are new versions to install that will not damage vehicles.

                                Property Manager Response

                                1/14/2022

                                Thank you for letting us know about your experience at Sawyer Heights Lofts Luxury Apartments. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (713) 861-3737.

                                Updated Review

                                Review Author Icon

                                Current Resident 958013

                                Verified Resident 2021

                                5.0

                                11/7/2021

                                Sawyer Heights is a Luxury Community living space. I am extremely impressed with the Exceptional and professional service a provided by the entire Staff. From the Leasing Management to the maintenance crews. I definitely recommend living here.

                                  Property Manager Response

                                  11/11/2021

                                  Verified Resident 958013, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day!
                                  Review Author Icon

                                  Current Resident 968038

                                  Verified Resident 2021

                                  4.8

                                  11/6/2021

                                  I have thoroughly enjoyed living at the Sawyer heights apartments thus far. Whether it be maintenance requests, questions about package deliveries or anything else, such as the food trucks, it has been top notch and the definition of professional.

                                    Updated Review

                                    Review Author Icon

                                    Current Resident 831350

                                    Verified Resident 2019 - 2021

                                    4.5

                                    11/3/2021

                                    Overall I have been pleased. However I have concerned with the recent damages to the doors and access equipment. The homeless are tripping on something and getting closer to the property. Ive had to call an ambulance for 3 in the past few weeks.

                                      Property Manager Response

                                      11/11/2021

                                      Verified Resident 831350, thank you for your kind review; we are happy to pass along your comments to the team here at Sawyer Heights Lofts Luxury Apartments!
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                                      Current Resident 925730

                                      Verified Resident 2021

                                      3.5

                                      7/10/2021

                                      Safety is an issue. The entrance to unit 176, the security lock fob has not worked for a week and people can just entered freely. Also, there are pipes leaking whenever it rains in the stairwell, I'm hoping this issue gets resolved before the winter months

                                        Property Manager Response

                                        7/13/2021

                                        Verified Resident 925730, thank you for your review; we are happy to pass along your comments to the team here at Sawyer Heights Lofts! If you ever notice any issues, please feel free to give us a call or stop by. Have an awesome day!

                                        Updated Review

                                        Review Author Icon

                                        Current Resident 861360

                                        Verified Resident 2020 - 2021

                                        4.8

                                        7/10/2021

                                        I have been here at Sawyer Heights Lofts for 6 months. A few maintenance issues have popped up as would happen anywhere, and each time, they were quick in response and in fixing the problem. I know if anything comes up, they are fixing it the same day or next day. I am very pleased.

                                          Property Manager Response

                                          7/13/2021

                                          Hi Verified Resident 861360, thank you so much for your positive comments about Sawyer Heights Lofts! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                          Review Author Icon

                                          Current Resident 921309

                                          Verified Resident 2021

                                          4.2

                                          6/26/2021

                                          Very disappointing experience so far, the apartment that Ive moved into has been infested by roaches and other bugs of varying sizes & its made my move-in extremely uncomfortable. Ive found a myriad of bugs behind and around the refrigerator, emerging from an outlet in the closet, in the bathroom sink, in cabinets, on the floors in the main room, bathroom, bedroom and closet. So Ive opted to sleep and take showers at my old apartment through June 25th, even though my move-in date here was June 10th. I want to know whether its possible at least refund the prorated rent. If pest control doesnt actually come to my apartment today (Friday), Id think this would qualify as an unreasonable amount of time to remedy the condition (Sunday was when Id originally scheduled a maintenance request and Monday morning I called to explain the problem I noticed) which should even allow me to end the lease. I would like to live here but the circumstances havent matched the cost of the rent thus far.

                                            Property Manager Response

                                            7/5/2021

                                            Verified Resident 921309, thank you for your review; we are happy to pass along your comments to the team here at Sawyer Heights Lofts!
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                                            Current Resident 918807

                                            Verified Resident 2021

                                            3.8

                                            6/19/2021

                                            I enjoy the complex. Walls are a bit thin so you can hear conversations from other units if theyre loud enough. Biggest complaint is that its difficult to get a parking spot on your floor. Otherwise Sawyer is a decent option for the area.

                                              Property Manager Response

                                              6/22/2021

                                              Verified Resident 918807, thank you for your kind review; we are happy to pass along your comments to the team here at Sawyer Heights Lofts!
                                              Review Author Icon

                                              DocPotato

                                              Resident 2021

                                              3.7

                                              4/15/2021

                                              So I only recently moved in and generally things have been fine. However there is one glaring issue that I've encountered. They advertise as having "reserved spaces" for your apartment, no problem there, reserved parking is nice. HOWEVER, be aware that your reserved parking is in no way correlated to where your apartment is, and in my personal case is 2 floors above. This parking spot is predetermined and NON-NEGOTIABLE. Non-reserved first come first serve parking would be totally fine but telling me that for the entirety of my stay I am going to have to park an elevator ride away from my apartment in my opinion is pretty unacceptable. The leasing office staff are generally very friendly and courteous but I've now inquired if there's anything I can do about my parking situation multiple times and they will do absolutely nothing for me. The system makes no sense and is extremely frustrating. Reserved parking generally equals convenient parking, but in the case of this apartment complex is a massive headache.

                                                Property Manager Response

                                                4/16/2021

                                                Docpotato, we're disappointed you find our reserved parking spaces unacceptable. Thank you again for your feedback. We hope you have a great day!
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                                                Current Resident 892962

                                                Verified Resident 2020 - 2021

                                                4.8

                                                4/13/2021

                                                Sawyer Heights Lofts is a great place to live. It is accessible to restaurants, stores, and trails. The grounds are kept very nicely and the maintenance fixes issues very fast. They have great layouts for floor plans.

                                                  Property Manager Response

                                                  4/16/2021

                                                  Hi Verified Resident 892962, thank you so much for your positive comments about Sawyer Heights Lofts! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                                  Review Author Icon

                                                  Current Resident 883215

                                                  Verified Resident 2020 - 2021

                                                  5.0

                                                  3/13/2021

                                                  I have lived at Sawyer Heights for almost a year now and I love it. The office staff returns emails in a timely manner when you need them. The community is always quiet, Im not sure if that speaks for the residents or for the structure. Maintenance is always on the move making sure the property stays clean and all your maintenance needs are met. They are respectful when coming into your home and they don't make a mess for you to clean up. I am so excited to resign for another year!

                                                    Property Manager Response

                                                    3/17/2021

                                                    Hi Verified Resident 883215, thank you for taking the time to leave a review for us at Sawyer Heights Lofts. We're happy we could meet your expectations!

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 18 reviews)

                                                    Noise

                                                    4.1

                                                    Grounds

                                                    4.8

                                                    Safety

                                                    4.2

                                                    Office Staff

                                                    4.5

                                                    Maintenance

                                                    4.8

                                                    Neighborhood

                                                    4.9

                                                    Survey Scores N/A

                                                    Review Count

                                                    A-

                                                    Number of reviews in the past 365 days

                                                    18

                                                    Manager’s Review Engagement

                                                    A-

                                                    Percentage of reviews responded to

                                                    83.33%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    4.72 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Covered Lot
                                                    • Garage Lot
                                                    • Garage
                                                    • Parking
                                                    Other
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Cat Friendly
                                                    • Community Center
                                                    • Controlled Access
                                                    • Dishwasher
                                                    • Elevator
                                                    • Fitness Center
                                                    • Hardwood Floors
                                                    • Large Dog Friendly
                                                    • On-site Personnel
                                                    • Pool/Hot Tub
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                                                    Leasing

                                                    Just two miles west of downtown Houston, Sawyer Heights Lofts elevate urban living to a new level of luxury. Four majestic stories conceal richly appointed loft apartments with an eclectic combination of historic charm and high-energy elegance. Whatever your pleasure, you??ll find it at Sawyer Heights Lofts.
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                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3785

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Sawyer Heights Lofts Luxury Apartments Rated?
                                                    Based on 253 number of votes by renters, Sawyer Heights Lofts Luxury Apartments is currently rated 4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Sawyer Heights Lofts Luxury Apartments?
                                                    Sawyer Heights Lofts Luxury Apartments is rated 4.8 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Sawyer Heights Lofts Luxury Apartments is rated 4.8 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Sawyer Heights Lofts Luxury Apartments?
                                                    Sawyer Heights Lofts Luxury Apartments is rated 4.1 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Sawyer Heights Lofts Luxury Apartments?
                                                    Sawyer Heights Lofts Luxury Apartments is rated 4.2 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Sawyer Heights Lofts Luxury Apartments is rated 4.9 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Sawyer Heights Lofts Luxury Apartments?
                                                    Sawyer Heights Lofts Luxury Apartments is rated 4.5 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 83.33% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 4.72 days to their community reviews in the past year.
                                                    Who manages Sawyer Heights Lofts Luxury Apartments?
                                                    Greystar
                                                    What is the pet policy at Sawyer Heights Lofts Luxury Apartments?
                                                    No pet policy available

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                                                    Sawyer Heights Lofts Luxury Apartments

                                                    April 2026

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                                                    Baths

                                                    0

                                                    Under New Management

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                                                    Sawyer Heights Lofts Luxury Apartments is an apartment in Houston in zip code 77007. This community has a 0 Bed, 0 Bath Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, Missouri City, Pearland, South Houston, Fresno, Manvel, Pasadena, Road Spring, Arcola, and Cypress.

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