Sawyer Heights Lofts Luxury Apartments
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Sawyer Heights Lofts Luxury Apartments

2424 Sawyer Heights Street, Houston, TX 77007

4.0

(253 Reviews)

Reviews

4.0 rating

253 total reviews

(

162 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Summarized by generative AI from text of customer reviews

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Current Resident 712889

Verified Resident 2019

2.8

11/2/2019

When we told the front about our maintenance incident we did not feel like there was much concern. No one even apologized to my roommate and seemed to miss the principle of what had been done to us. We moved in because we had a great experience with Tameika and our friends who live here said it has been good. Unfortunately we havent interacted with her since and the ones we have interacted with have been subpar since we moved in.

    Property Manager Response

    11/6/2019

    Hello and thank you for taking the time to review our community. We regret to hear that your experience has been anything less that extraordinary. Please contact us at your convenience so that we can address any outstanding concerns as soon as possible. Thank you.
    Review Author Icon

    Current Resident 708209

    Verified Resident 2019

    4.5

    10/19/2019

    Overall a nice place to live. The staff is very nice and helpful. The location is very Convenient to commute downtown. The maintenance staff is very knowledgeable and responds to maintenance issues in a timely manner.

      Property Manager Response

      10/23/2019

      Thank you for taking the time to review our community!
      Review Author Icon

      Current Resident 350897

      Resident 2019

      4.0

      10/16/2019

      I have enjoyed living here for the most part. I pay a lot in rent and I don't have to even change lightbulbs. The leasing staff and the maintenance staff are lovely people. However, I have a MAJOR complaint about the recent tenants that have moved in upstairs and the amount of noise they make at all hours and the fact that management has done NOTHING about it since the first of August when I began complaining. The incompetent manager with no resident relations skills will now no longer even make eye contact or speak to me. The leasing agents have been as helpful as they can be but are powerless. I have complained to the manager's manager in Corporate at Greystar who has also done NOTHING as of this date. They have my money and they don't care because I'm tied in to a lease. I have complained more than 30 times in the past two+ months. I have called the courtesy offices more than two dozen times. NO ONE CARES. I have not had a night's sleep since August 6th 2019. Don't live here. They don't care about you, they just want to cash your damn checks.

        Review Author Icon

        Current Resident 687919

        Verified Resident 2019

        4.0

        8/31/2019

        Overall I am new to the apartment complex. Everything seems nice but the noise from the traffic is there on the 3rd floor but its not something you notice with a TV on and doesnt keep you up. The parking is tight and can be a little annoying

          Property Manager Response

          9/5/2019

          Thank you for your honest feedback and review. Please let us know if you need anything in the future.
          Review Author Icon

          Current Resident 687918

          Verified Resident 2017 - 2019

          2.2

          8/31/2019

          Security has always been an issue, google reviews shares the different issues in the community and end up finding out by ourselves after several cars including ours where vandalized. Storage rooms have been forced to be opened. No changes to the storage locker neither.

            Property Manager Response

            9/5/2019

            Hello and thank you for taking the time to review our community. Please contact us at the office so that we may gather more information about the issues that you have mentioned. We strive to provide complete customer satisfaction and will work hard to improve your experience. Sawyer Heights Team 713-861-3737
            Review Author Icon

            Current Resident 687886

            Verified Resident 2018 - 2020

            4.7

            5/30/2020

            Signing for a third time so that has to be something. First time I even signed twice. Look forward to another year here. Maintenance has always taken care of issues and done it quickly. Staff is nice and works with you.

              Property Manager Response

              9/5/2019

              Thank you for your review and for continuing your residency with us!
              Review Author Icon

              Current Resident 676875

              Verified Resident 2015 - 2019

              5.0

              8/10/2019

              Outstanding staff and exceptional location and amenities . Living so close to the Heights/downtown and washington ave makes everything really convenient. The community is well maintained and has excellent amenities especially the pool and library space.

                Property Manager Response

                9/5/2019

                Thank you for the review! We are so happy that you are enjoying the community.
                Review Author Icon

                Current Resident 670147

                Verified Resident 2019

                4.2

                7/27/2019

                Fun interesting place to live. I don't really know what else to say, the minimum word count is kind of annoying, this should probably not be a required field on the survey because I don't want to write an essay. ok, word count met, I'm done, but I do like the place

                  Property Manager Response

                  8/1/2019

                  Thank you for the review!
                  Review Author Icon

                  Current Resident 663906

                  Verified Resident 2019

                  4.8

                  7/12/2019

                  Love the location and community, no regrets so far. Staff has been nice as well no issues. Love that it's also near a trail so easy access to work out. Thank you for everything we are in love with our new home.

                    Property Manager Response

                    7/17/2019

                    Thank you for the review! We are so happy to hear that you love your home!
                    Review Author Icon

                    Current Resident 658328

                    Verified Resident 2018 - 2019

                    4.5

                    6/29/2019

                    So far, my experience at sawyer heights lofts has been very enjoyable. The staff makes accommodations for residents, maintenance is impeccable, and rent is reasonable. Only areas of improvement would be to improve the elevators.

                      Property Manager Response

                      7/2/2019

                      Thank you so much for the review! We appreciate your positive feedback!Thank you so much for the review! We appreciate your positive feedback!
                      Review Author Icon

                      josape247

                      Resident 2019

                      3.8

                      6/27/2019

                      My apartment community overall is good. The apartments themselves are a great value for the area and the size. The complex is close to the heights as well as many eateries and groceries (target, Walmart, sprouts, and Kroger). However, my concern with the complex is the rules and regulations in regards to the apartment community standards and parking. I feel as if there is not enough people held accountable for their actions. I fear of getting in an accident every time I drive in the garage. People fly in there and there is not enough margin for people to act carelessly. I've already scraped the side of my car while trying to avoid someone while going around the corner. If the garage was monitored better and people were held accountable I would feel more at ease. The amenities are nice. There are a lot of spaces you can work or just relax in. I just think the complex is a little dated in comparison to the apartments communities in the surrounding area. I do enjoy the fact that there is a path from the complex leading into the heights and down to Houston Street. It makes it very convenient to go on a run or bike ride. Overall I enjoy living here, but I do hope some changes are made in the near future so the complex runs even smoother and ensures people want to live here and stay here

                        Property Manager Response

                        7/2/2019

                        Thank you for the review and for your feedback!
                        Review Author Icon

                        Current Resident 646716

                        Verified Resident 2018 - 2019

                        5.0

                        5/31/2019

                        I enjoy living in the apartments unfortunately because Im never home I dont get to utilize the amenities but if I did and when I do I enjoy it throughly. Everyone is helpful at the complex and I am very pleased with that.

                          Property Manager Response

                          6/14/2019

                          Thank you for the five star review!
                          Review Author Icon

                          Current Resident 646384

                          Verified Resident 2017 - 2019

                          4.3

                          5/30/2019

                          The staff was excellent and the location was the best would love to stay forever in this area and in this community. My time here was great experience for me and my family. If I ever come back to the city I will be here.

                            Property Manager Response

                            6/14/2019

                            Thank you for the review!
                            Review Author Icon

                            Danny_O588

                            Resident 2018 - 2019

                            4.8

                            5/21/2019

                            I never want to leave! I've been living in HOU for the las 9 years and living at Sawyer Heights has been the best! Management is very accommodating with servicing my apartment around my dog, which is awesome!

                              Property Manager Response

                              5/22/2019

                              Thank you so much for this review Danny!
                              Review Author Icon

                              Current Resident 641665

                              Verified Resident 2019

                              5.0

                              5/17/2019

                              Fun place to be. I really enjoy the location and the easy access to get into the building. Its very quiet here and I take full advantage of the amenities here at sawyer. Staff is fun and very nice, Im glad Ive chosen this facility.

                                Property Manager Response

                                5/17/2019

                                Thank you for the review! We are so happy that you chose Sawyer Heights as your home!
                                Review Author Icon

                                Current Resident 626836

                                Verified Resident 2018 - 2019

                                5.0

                                4/13/2019

                                Love the staff! Super helpful! The community is so nice and is cleaned daily! The trash pickup is so convenient and is always picked up on time. The dog run and areas around the building are well maintained. The location of the building is wonderful!

                                  Property Manager Response

                                  4/26/2019

                                  Thank you for the five star review! Your kind words mean so much to us!
                                  Review Author Icon

                                  Current Resident 610474

                                  Verified Resident 2017 - 2019

                                  4.7

                                  3/3/2019

                                  Sawyer Heights Loft is local to midtown, washington and the heights!! That is my favorite part about living there! Sawyer Heights Loft has wonderful staff as well as grounds. Sawyer Heights Loft is great

                                    Property Manager Response

                                    3/7/2019

                                    Thank you for the review! We are so happy that you are enjoying the community and area.
                                    Review Author Icon

                                    Current Resident 679386

                                    Resident 2019

                                    4.3

                                    3/2/2019

                                    I like living at Sawyer Heights Lofts. The location of Sawyer Heights Lofts is local to a lot of restaurants a ton of bars in the heights ,washington and midtown as well as shopping. Sawyer Heights Lofts also has wonderful staff!

                                      Property Manager Response

                                      3/7/2019

                                      Thank you for the review!
                                      Review Author Icon

                                      Current Resident 607587

                                      Verified Resident 2019

                                      4.3

                                      2/23/2019

                                      Great so far. Excellent conditions of the unit. Excellent value for your money. Staff is very helpful, responsive and respectful. Overall it has been a good experience so far. Can't beat the location...

                                        Property Manager Response

                                        3/6/2019

                                        Verified Resident 607587, Our team strives to deliver an excellent experience and pleased to hear that you are enjoying your home here at Sawyer Heights Lofts! Thank you for sharing your positive experience! Have a great day!
                                        Review Author Icon

                                        Current Resident 598186

                                        Verified Resident 2018 - 2019

                                        4.7

                                        7/14/2019

                                        Beautiful complex with kind staff. I enjoy the convenient location, but do with the parking garage had wider lanes and more handicap spots. As a tenant with handicap plates, it can be difficult to find a spot sometimes that works with my limitations. Perhaps if we had the option at least to apply for a reserved handicap spot that could be helpful. Just a thought.

                                          Property Manager Response

                                          2/3/2019

                                          Dear Verified Resident, we are glad we are exceeding your expectations and are loving Sawyer Heights Lofts. Please feel free to reach out to us directly at (713) 861-3737, with any questions or concerns you may have, we are happy to help. Have a great day!
                                          Review Author Icon

                                          Current Resident 580832

                                          Verified Resident 2018

                                          3.7

                                          12/8/2018

                                          As of this moment. Poor. Refer to survey.....................................................

                                            Property Manager Response

                                            12/10/2018

                                            We are so sorry that we have not met and exceeded your expectations. Please contact the office at your convenience so that we can work to address any issues that you may have.
                                            Review Author Icon

                                            Prospective Resident 122824

                                            ProspectVisited 2018

                                            3.3

                                            11/22/2018

                                            I'm very upset about the noise that some neighbor puts his music loud and for many complaints that we put. they solve nothing. we are tired of hearing music and even with evidence they do nothing. as it is possible that other people who have made noise 3 times have taken them out .. It does not make sense to call if they do not do anything.

                                              Property Manager Response

                                              11/26/2018

                                              Dear Anonymous, we would like the opportunity to address your concerns, please contact us directly at (713) 861-3737, so that we may gather any necessary information. We look forward to speaking with you soon.
                                              Review Author Icon

                                              Current Resident 567323

                                              Verified Resident 2016 - 2018

                                              4.8

                                              11/6/2018

                                              Absolutely great location and very responsive front office staff. Lots of lovely and convenient amenities. Some neighborhood safety issues when I first moved here 18 months ago, but they seem to have been addressed now.

                                                Property Manager Response

                                                11/13/2018

                                                Thank you for the five star review!
                                                Review Author Icon

                                                Current Resident 561470

                                                Verified Resident 2018

                                                3.8

                                                10/24/2018

                                                the community overall is nice. the place is always clean. the apartments facing I-10 are EXTREMELY noisy. it is almost impossible to sleep at night with all of the noise from the highway. the trucks and cars can be heard directly in the bedroom all the way to the closet and in the restroom. the windows are insufficient to block the noise.

                                                  Property Manager Response

                                                  10/31/2018

                                                  Thank you for the review and please let us know if there is anything we can help you with in the future.
                                                  Review Author Icon

                                                  Current Resident 552105

                                                  Verified Resident 2018

                                                  5.0

                                                  10/7/2018

                                                  It has been great thus far. The staff is friendly and professional which is a breathe of fresh air. Tameika was friendly and professional from my initial visit throughout the leasing process and currently as a resident. The same goes for all the staff in the front offices.

                                                    Property Manager Response

                                                    10/25/2018

                                                    Dear Verified Resident 552105, your wonderful feedback and rating mean a lot to us. Thank you for being part of the SHL family! Please let us know if you ever need anything at all, we are happy to help.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 18 reviews)

                                                    Noise

                                                    4.1

                                                    Grounds

                                                    4.8

                                                    Safety

                                                    4.2

                                                    Office Staff

                                                    4.5

                                                    Maintenance

                                                    4.8

                                                    Neighborhood

                                                    4.9

                                                    Survey Scores N/A

                                                    Review Count

                                                    A-

                                                    Number of reviews in the past 365 days

                                                    18

                                                    Manager’s Review Engagement

                                                    A-

                                                    Percentage of reviews responded to

                                                    83.33%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    4.72 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Covered Lot
                                                    • Garage Lot
                                                    • Garage
                                                    • Parking
                                                    Other
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Cat Friendly
                                                    • Community Center
                                                    • Controlled Access
                                                    • Dishwasher
                                                    • Elevator
                                                    • Fitness Center
                                                    • Hardwood Floors
                                                    • Large Dog Friendly
                                                    • On-site Personnel
                                                    • Pool/Hot Tub
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                                                    Leasing

                                                    Just two miles west of downtown Houston, Sawyer Heights Lofts elevate urban living to a new level of luxury. Four majestic stories conceal richly appointed loft apartments with an eclectic combination of historic charm and high-energy elegance. Whatever your pleasure, you??ll find it at Sawyer Heights Lofts.
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                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3785

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Sawyer Heights Lofts Luxury Apartments Rated?
                                                    Based on 253 number of votes by renters, Sawyer Heights Lofts Luxury Apartments is currently rated 4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Sawyer Heights Lofts Luxury Apartments?
                                                    Sawyer Heights Lofts Luxury Apartments is rated 4.8 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Sawyer Heights Lofts Luxury Apartments is rated 4.8 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Sawyer Heights Lofts Luxury Apartments?
                                                    Sawyer Heights Lofts Luxury Apartments is rated 4.1 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Sawyer Heights Lofts Luxury Apartments?
                                                    Sawyer Heights Lofts Luxury Apartments is rated 4.2 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Sawyer Heights Lofts Luxury Apartments is rated 4.9 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Sawyer Heights Lofts Luxury Apartments?
                                                    Sawyer Heights Lofts Luxury Apartments is rated 4.5 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 83.33% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 4.72 days to their community reviews in the past year.
                                                    Who manages Sawyer Heights Lofts Luxury Apartments?
                                                    Greystar
                                                    What is the pet policy at Sawyer Heights Lofts Luxury Apartments?
                                                    No pet policy available

                                                    Check Availability

                                                    Sawyer Heights Lofts Luxury Apartments

                                                    April 2026

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                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Under New Management

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                                                    Sawyer Heights Lofts Luxury Apartments is an apartment in Houston in zip code 77007. This community has a 0 Bed, 0 Bath Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, Missouri City, Pearland, South Houston, Fresno, Manvel, Pasadena, Road Spring, Arcola, and Cypress.

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