Sawyer Heights Lofts Luxury Apartments
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Sawyer Heights Lofts Luxury Apartments

2424 Sawyer Heights Street, Houston, TX 77007

4.0

(253 Reviews)

Reviews

4.0 rating

253 total reviews

(

162 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 871501

Verified Resident 2020

3.3

2/9/2021

My community experience has been alright, it so far seems to be a quiet and safe place however I live on the first floor but my parking is on the second floor but I was reassured that I would have first floor parking before I signed my lease.

    Property Manager Response

    2/10/2021

    Verified Resident 871501, thank you for your review; we are happy to pass along your comments to the team here at Sawyer Heights Lofts!
    Review Author Icon

    Current Resident 870682

    Verified Resident 2019 - 2020

    2.5

    2/6/2021

    my experience has been terrible, I would not recommend this complex to anybody. Complex manager is very unprofessional. The only good thing about this complex is the location, but there are more new complex in the area.

      Property Manager Response

      2/8/2021

      Hi Verified Resident 870682, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you could provide more information to us, we would be more than happy to try and make this situation better. Please call 713-861-3737. Thank you

      Updated Review

      Review Author Icon

      Current Resident 655560

      Verified Resident 2018 - 2020

      5.0

      1/23/2021

      It has truly been wonderful we love living here. Great if you have pets and the location is unbeatable. The staff is awesome, there is a gym, peace areas, a yard to take your dog out, a jogging trail right when you step outside.

        Property Manager Response

        1/25/2021

        Verified Resident 655560, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sawyer Heights Lofts.
        Review Author Icon

        Current Resident 849563

        Verified Resident 2020

        5.0

        12/3/2020

        I am very well satisfied of my experience so far here at Sawyer heights. Staff is very nice and delightful to talk with management is awesome and on their A game very nice and Maintenance is Awesome !!! they get their job done quick and clean I am very impressed and pleased with my stay at Sawyer.

          Review Author Icon

          Current Resident 837429

          Verified Resident 2013 - 2020

          4.2

          10/29/2020

          Staff here is excellent, and they take good care of the residents and the property. The location is convenient, although some of the views of the freeway and the parking lots/backsides of buildings can be an eyesore, but the floorpans are spacious.

            Property Manager Response

            11/3/2020

            Verified Resident 837429, thank you for your kind words and this wonderful review!
            Review Author Icon

            Current Resident 836773

            Verified Resident 2020

            4.2

            10/27/2020

            Two weeks in and so far its been pleasant. Management has been responsive to my concerns. No need to complain about the issue at this time since they are handling my request. Renters, however, need to clean up after their pets!

              Property Manager Response

              11/3/2020

              Verified Resident 836773, thank you for your kind review; we are happy to pass along your comments to the team here at Sawyer Heights Lofts!

              Updated Review

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              Current Resident 503050

              Verified Resident 2018 - 2020

              4.3

              9/30/2020

              I have lived at SHL for a couple of years now and I truly love calling this place home. It's a beautiful property in a great location with an incredible maintenance staff who always keep everything looking wonderful and maintained. Just signed a renewal and look forward to another year in my beautiful loft!

                Property Manager Response

                10/3/2020

                Verified Resident 503050, your wonderful feedback and rating mean a lot to us.
                Review Author Icon

                Current Resident 816593

                Verified Resident 2020

                4.7

                9/12/2020

                Sawyer Heights is a wonderful apartment community. The apartment complex and grounds are maintained well and the staff is awesome!! The location is ideal for commuting and the surrounding businesses are ideal for shopping and social purposes.

                  Property Manager Response

                  9/15/2020

                  Hi Verified Resident 816593, thank you so much for your positive comments about Sawyer Heights Lofts!
                  Review Author Icon

                  Current Resident 809085

                  Verified Resident 2017 - 2020

                  3.8

                  8/29/2020

                  The area is great and very convenient to everything. Staff does not communicate well. Always having to follow up with them, they do not communicate with you on any issues or they say they dont know. Staff when I first moved in was amazing dont know what happened.

                    Property Manager Response

                    8/31/2020

                    Thank you for your kind review; we are happy to pass along your comments to the team here at Sawyer Heights Lofts!
                    Review Author Icon

                    Current Resident 798751

                    Verified Resident 2020

                    4.0

                    8/1/2020

                    Up to this point I have enjoyed living at Sawyer Heights Lofts. There is one person in the office that is a little deliberate about getting things taken care of when asked. Other than that we are really happy with the place we have chosen to live.

                      Property Manager Response

                      8/3/2020

                      Verified Resident 798751, thank you for your kind review; we are happy to pass along your comments to the team here at Sawyer Heights Lofts!
                      Review Author Icon

                      Current Resident 781201

                      Verified Resident 2020

                      4.5

                      6/18/2020

                      The noise from the highway is not ideal considering the pretty penny you pay. I wouldnt recommend if you want to get a good nights rest. Or maybe invest in a really good set of ear plugs. That might help.

                        Property Manager Response

                        6/18/2020

                        Verified Resident 781201, thank you for your high star rating; we are happy to pass along your comments to the team here at Sawyer Heights Lofts!
                        Review Author Icon

                        Current Resident 779321

                        Verified Resident 2018 - 2020

                        5.0

                        6/13/2020

                        Always quick and efficient to complete any maintenance requests, and the staff is alwaysn a pleasure to talk to. I would definitely recommend living at Sawyer Heights Lofts. Residents are always informed of what is happening at the Lofts, and it really feels like home.

                          Property Manager Response

                          6/16/2020

                          Hi Verified Resident 779321, thank you so much for your positive comments about Sawyer Heights Lofts!
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                          Current Resident 773365

                          Verified Resident 2019 - 2020

                          4.3

                          6/6/2020

                          Sawyer Heights provided us a new perspective on how well an apartment complex can be upheld. Everything about this complex is fantastic. By far the best place to live in Houston. Not to mention a Houston Landmark.

                            Review Author Icon

                            Current Resident 765156

                            Verified Resident 2019 - 2020

                            4.7

                            5/3/2020

                            I have lived here for more than a year and have no intentions of moving as long as rent remains affordable. The management and office personnel are personable and prompt to respond and correct any complaint. My experience here has been very pleasant except for my neighbors above me who are never rackingly noisy. They sound like cyclops on the move day and night.

                              Property Manager Response

                              5/7/2020

                              Hi Verified Resident 765156, thank you so much for your positive comments about Sawyer Heights Lofts Luxury Apartments!
                              Review Author Icon

                              Current Resident 167503

                              Resident 2020

                              1.8

                              4/11/2020

                              This is an ideal location managed by demon spawn. The management company itself is one thing, some of the individuals are sadomasochist, with their only purpose in life is to be able to tell someone off or threaten them with legal action while they smile smugly and feel they are in control. I have lived in apartments for the last 10 years, and I can easily say this place takes the cake in embodying the absolute worse in humanity when it comes to business. Note that I have lived here 2 years, and this is an informed opinion after several incidents, most recent of which is the irresponsible actions taken by management during the COVID-19 social distancing period.

                                Property Manager Response

                                4/13/2020

                                Ahmet - We are disappointed to read this review because it is our #1 goal for our residents to love where they live. We understand you were disappointed with the trash collection policy. We require that residents only put out their garbage at the designated times. Our residents appreciate the hallways staying clear of garbage and that is the reasoning behind the designated garbage days/times. It is also disappointing to read this review because when we tried to call and discuss this with you on Saturday, you hung up and made a disparaging comment to our team. We were calling to explain that it is OK if you don't use your garbage can right now due to COVID-19, we just ask that you refrain from putting garbage in the hallway outside of designated garbage windows.
                                Review Author Icon

                                Current Resident 752756

                                Verified Resident 2019 - 2020

                                4.2

                                3/17/2020

                                All very good aside from occasional difficulty getting staff to clean the grounds, inside and out when dog urine ect shows up in the halls. Nice rooms, decent staff, they will lie and tell you that you are allowed to park in target because of an agreement they have, but target will tow you and deny this. All else is just fine here

                                  Property Manager Response

                                  3/18/2020

                                  Verified Resident 752756, thank you for your kind review; we are happy to pass along your comments to the team here at Sawyer Heights Lofts!
                                  Review Author Icon

                                  Current Resident 748522

                                  Verified Resident 2020

                                  3.3

                                  3/1/2020

                                  I would recommend this apartment only if they had a guaranteed parking spot on the second level and an apartment on the front side of the building. The traffic is much louder than I expected. I have not yet participated in any of the community events the apartment puts on.

                                    Property Manager Response

                                    3/4/2020

                                    Hello and than you for your review. We sincerely appreciate your feedback!
                                    Review Author Icon

                                    Current Resident 747360

                                    Verified Resident 2020

                                    4.7

                                    2/25/2020

                                    Great community and property. Could use a mild face lift in the unit but overall experience is very enjoyable and feels safe. Great location near stores and restaurants, plus on the bike trail that has a lot of activity.

                                      Property Manager Response

                                      2/25/2020

                                      Verified Resident 747360, your satisfaction is our top priority.
                                      Review Author Icon

                                      Current Resident 746566

                                      Verified Resident 2019 - 2020

                                      1.7

                                      2/22/2020

                                      I have been extremely unsatisfied in the staff and execution of service issues. My shower door was shattered while I was at work and it has been communicated to me that I have to pay for the invoice. I find this ridiculous considering there have been multiple security issues and the shattered shower was not my fault or anyone in my apartments fault. The front office did not ask any clarifying questions on the incident and it took over a month to replace leaving me and my roommate to share a bathroom in that time.

                                        Property Manager Response

                                        2/25/2020

                                        Verified Resident 746566, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We will continue to communicate with you to have this issue resolved.
                                        Review Author Icon

                                        Current Resident 746565

                                        Verified Resident 2019 - 2020

                                        3.5

                                        2/22/2020

                                        Its was a great experience! There are definitely areas that need improved but over all it is a good place to live. The motorcycle storage need to be re evaluated, the community should be able to vote what our events are.

                                          Property Manager Response

                                          2/25/2020

                                          Verified Resident 746565, thank you for your kind review; we are happy to pass along your comments to the team here at Sawyer Heights Lofts!
                                          Review Author Icon

                                          Current Resident 746564

                                          Verified Resident 2019 - 2020

                                          4.3

                                          2/22/2020

                                          Nice complex in a great area within walking distance to a lot of places/activities. The front office staff is very helpful and the cost is reasonable for the area. I really like the apartment units layout and they have nice amenities. It is within a busy retail center so there is some traffic congestion, especially on the weekends but its manageable. Just be attuned to vehicles, bikes, and pedestrians.

                                            Property Manager Response

                                            2/25/2020

                                            Verified Resident 746564, we really appreciate your feedback!
                                            Review Author Icon

                                            Current Resident 740669

                                            Verified Resident 2019 - 2020

                                            5.0

                                            1/31/2020

                                            I have be very happy with my experience at Sawyer Heights Lofts! The whole process from touring, to applying & moving in was very easy & smooth. I have not had any major issues with the complex. I am very happy with my apartment here.

                                              Property Manager Response

                                              2/19/2020

                                              Hi Verified Resident 740669, we are very happy to have provided you with such a positive experience!
                                              Review Author Icon

                                              Current Resident 733344

                                              Verified Resident 2019

                                              3.8

                                              1/4/2020

                                              Great location with many restaurants in walking distance. Target is also right across the lot. Tameka is nice in the leasing office. Garage elevator has been out for 3+ months. Maintenance should also place note or notice on outside of apartment doors to notify owners returning home that they are inside.

                                                Review Author Icon

                                                Current Resident 731834

                                                Verified Resident 2016 - 2019

                                                5.0

                                                12/28/2019

                                                I really love living here! The staff are so helpful and the maintenance staff are timely in the repairs. The shops are excellent and in walking distance. I just love living here at Sawyer Heights Lofts Apartments. I am minutes from downtown.

                                                  Property Manager Response

                                                  1/2/2020

                                                  Thank you for your 5 star review! Your kind words mean so much to us!
                                                  Review Author Icon

                                                  Current Resident 64364

                                                  Resident 2018 - 2019

                                                  2.3

                                                  11/25/2019

                                                  I've been dealing with BS from the management office since the first of August 2019. It is now the end of November 2019. I've had issues with noise from the upstairs neighbors since then. It is obvious that management doesn't care and has no intention of doing anything about, despite the fact that I have documented issues for months. Just know that if you have an issue at the property, NO ONE CARES. Their only offer to remedy the situation has been to either let me out of my lease or give me $500 to move to another apartment when they have one available. This is a documented noise complaint, in violation of Houston City ordinances, filed with the police, and THEY DON'T CARE. The manager has ZERO resident relations abilities and dumps everything on her leasing agents who are lovely but have no authority to do anything. Traffic is becoming a nightmare in this neighborhood as well. There are three other projects being developed in this area right now. Why would you choose this one when the others will be offering rent deals and have better management? Greystar is subpar, to say the least.

                                                    Property Manager Response

                                                    12/4/2019

                                                    Dear Anonymous, thank you again for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied while living here. We want all residents to enjoy living at Sawyer Heights Lofts and though we have not received any recent reports regarding excessive noise, we do understand that there will be normal apartment living noise. Please know we take all concerns very serious and handle them accordingly. We truly respect your feedback and appreciate your insight to bring light to further improve our community. Wishing you all the best. Kind regards, Sawyer Heights Management Team

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 18 reviews)

                                                    Noise

                                                    4.1

                                                    Grounds

                                                    4.8

                                                    Safety

                                                    4.2

                                                    Office Staff

                                                    4.5

                                                    Maintenance

                                                    4.8

                                                    Neighborhood

                                                    4.9

                                                    Survey Scores N/A

                                                    Review Count

                                                    A-

                                                    Number of reviews in the past 365 days

                                                    18

                                                    Manager’s Review Engagement

                                                    A-

                                                    Percentage of reviews responded to

                                                    83.33%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    4.72 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Covered Lot
                                                    • Garage Lot
                                                    • Garage
                                                    • Parking
                                                    Other
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Cat Friendly
                                                    • Community Center
                                                    • Controlled Access
                                                    • Dishwasher
                                                    • Elevator
                                                    • Fitness Center
                                                    • Hardwood Floors
                                                    • Large Dog Friendly
                                                    • On-site Personnel
                                                    • Pool/Hot Tub
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                                                    Leasing

                                                    Just two miles west of downtown Houston, Sawyer Heights Lofts elevate urban living to a new level of luxury. Four majestic stories conceal richly appointed loft apartments with an eclectic combination of historic charm and high-energy elegance. Whatever your pleasure, you??ll find it at Sawyer Heights Lofts.
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                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3785

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Sawyer Heights Lofts Luxury Apartments Rated?
                                                    Based on 253 number of votes by renters, Sawyer Heights Lofts Luxury Apartments is currently rated 4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Sawyer Heights Lofts Luxury Apartments?
                                                    Sawyer Heights Lofts Luxury Apartments is rated 4.8 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Sawyer Heights Lofts Luxury Apartments is rated 4.8 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Sawyer Heights Lofts Luxury Apartments?
                                                    Sawyer Heights Lofts Luxury Apartments is rated 4.1 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Sawyer Heights Lofts Luxury Apartments?
                                                    Sawyer Heights Lofts Luxury Apartments is rated 4.2 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Sawyer Heights Lofts Luxury Apartments is rated 4.9 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Sawyer Heights Lofts Luxury Apartments?
                                                    Sawyer Heights Lofts Luxury Apartments is rated 4.5 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 83.33% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 4.72 days to their community reviews in the past year.
                                                    Who manages Sawyer Heights Lofts Luxury Apartments?
                                                    Greystar
                                                    What is the pet policy at Sawyer Heights Lofts Luxury Apartments?
                                                    No pet policy available

                                                    Check Availability

                                                    Sawyer Heights Lofts Luxury Apartments

                                                    April 2026

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                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Under New Management

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                                                    Sawyer Heights Lofts Luxury Apartments is an apartment in Houston in zip code 77007. This community has a 0 Bed, 0 Bath Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, Missouri City, Pearland, South Houston, Fresno, Manvel, Pasadena, Road Spring, Arcola, and Cypress.

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