Reviews
3.4 rating
242 total reviews
(
186 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1275328
Verified Resident • 2024
2.3
8/27/2024
Apartment needs a lot of maintenance repairs , unit was not ready when moving in and still 3 weeks many issues ! Not even a month and out ac unit has stop working in the middle of the night and no maintenance to be reached !
8/28/2024
Prospective Resident 1273086
Verified Prospect • Visited 2024
2.8
8/18/2024
They don't have enough staff it shouldn't take a whole week and the agent that helped won't be back til next week but there are two others that could've helped me. Too many empty units that aren't ready. That says a lot about the property
8/20/2024
Current Resident 1272796
Verified Resident • 2013 - 2024
3.3
8/16/2024
At first I loved it sense Ive been here it's been several new managements always different staffs in the office you tell them your problem come back to the office to see what could be done a different staff now you have to tell them about your apartment problems all over again nobody cares that's the vibes I'm getting.!!
8/18/2024
Current Resident 1271559
Verified Resident • 2024
3.5
8/11/2024
It has been horrible since I moved in. The apartment is roach invested, ants, and they do not complete work orders. Please do a walk through of the apartment you would move in before paying any money.
8/12/2024
Current Resident 1271539
Verified Resident • 2024
3.0
8/11/2024
The apartments in itself is nice, but a total lack of communication and the stagnation of the repairs have been frustrating as I've had several issues. I warn anybody who wants to be in these apartments to inspect it carefully and be sure there aren't any large issues that can't be fixed yourself or violates the leasing agreements.
8/12/2024
Current Resident 1259062
Verified Resident • 2024
1.0
6/30/2024
Bad customer service they don't answer phone or service request. They put trash by your door and then give u a notice of violation. I have a ring doorbell that visible .Need to get new management ...
7/1/2024
Current Resident 1257788
Verified Resident • 2024
3.5
6/21/2024
The staff was really nice. The communication was great during the move in process. However, communication about the said apartment I was renting wasn't forthcoming. Again, great professionalism hope the same professionalism remains regarding my issues and concerns
6/22/2024
Prospective Resident 1255673
Verified Prospect • Visited 2024
5.0
6/9/2024
The moment I made the call to ask for a tour, I got the appointment same day. The leasing Agent LD was very informative. I saw a classic unit and a fully upgraded unit. Both fit within my rental budget.
6/11/2024
Prospective Resident 1253026
Verified Prospect • Visited 2024
5.0
5/24/2024
Such a great leasing experience. L.D and Cait were very knowledgeable and friendly. They made my firend and I feel welcome from the moment we walked into the office. Loved the floor model shown as well.
5/26/2024
Prospective Resident 1245641
Verified Prospect • Visited 2024
5.0
4/19/2024
While I was being attended I was a pleasant visit the workers are very nice and greated me. They answered every question I had and with full detail I didn't leave with a question or request answered. Very helpful
4/21/2024
Updated Review
Current Resident 1142781
Verified Resident • 2002 - 2024
1.7
4/16/2024
Was the best please to leave in it everything was beautiful and quiet,now is not that anymore. The residents that leaves here for many years they should not have they rent increase more then $50 Thanks
4/17/2024
Current Resident 1239246
Verified Resident • 2024
2.5
3/29/2024
When I moved in my living room carpet was not done. It took a lot for them to even come fix it. When told that the carpet wasn't done they tried to lie and say it was. Moving in was the hardest part of the process
3/30/2024
Current Resident 1235256
Verified Resident • 2024
3.5
3/15/2024
So far so good , very close to family, no complaints so far. I love the upgraded appliances I didn't know microwaves didn't come with the apartment though, so now I have to look for a microwave. Love the floors and the living room area. All of my family love the balcony says it's very big. Satisfied overall.
3/17/2024
Current Resident 1233063
Verified Resident • 2024
4.5
3/8/2024
The move in process was good for the most part, it's like nails to get information though you'd have to keep calling to be updated but I got approved and got my keys there was a few bugs when I moved in but it's being taken care of with pest control. It's a convenient area and nice neighborhood and the apartment is very comfortable I love it, I did go through a few problems but it was taken care of at a timely manner, for one because I kept calling and on top of them. But overall if you're in need of something this is the place to go so far
3/11/2024
Prospective Resident 1227048
Verified Prospect • Visited 2024
5.0
2/16/2024
Mainly for me is the location how quickly I can get on 635 to get to work and my gym is next door to the community. You have a bar in walking distance and the area would save me on gas because I can walk across the street.
2/18/2024
Current Resident 1225351
Verified Resident • 2021 - 2024
2.0
2/10/2024
The area/property is great to live in but the problems inside of the apartment complex are not good. Maintenance never starts a work order but always says completed. I pay rent but yet nothing is never fixed. I'm now being charged a deposit but when I moved in no deposit was required so after 2 years I'm now paying a lock in lease when it shouldn't apply to people already living here. I'm paying for things that are not even in use or can't be used. The office has went through to many managers and every new manager has changed things. The parking has started being repaired but yet the inside of the apartments are never fixed when there is a problem.
2/15/2024
Current Resident 1224979
Verified Resident • 2023 - 2024
2.5
2/9/2024
They have terrible communication. Waited 1 month to get my mail key. And after that, they changed the keys without telling me and didn't give me a key until 2 weeks later. If I was late on my bill payment they wouldn't have covered. The staff doesn't really care about anything. Management is ---.
2/11/2024
Current Resident 1209276
Verified Resident • 2023
5.0
12/17/2023
My experience was good I had some bumps in the road & things pop up but the staff was there every step of the way & made sure I was able to get in my home and everything has been great no issues so far.
12/19/2023
Current Resident 1203906
Verified Resident • 2023
3.8
12/1/2023
The experience was easy, all my questions were answered. Please filter your wants and needs and watch the magic! Apply for more than one apartment if you're not sure about which one to choose. Pay attention to the reviews and locations
12/2/2023
Current Resident 1203902
Verified Resident • 2015 - 2023
2.7
12/1/2023
I am moving out due to CAF Management. Ever since they took over at the end of 2022, it has been one problem after another. Between misapplied payments, false billing for electricity and slow maintenance.
12/2/2023
Updated Review
Current Resident 1120767
Verified Resident • 2023
1.7
11/3/2023
Maintenance is terrible. Leasing staff never answers phone. When you finally go in the office they pay you no mind, and look at you like you're crazy. Lots of issues in unit. Not worth it living here at all.
12/2/2023
Current Resident 1180149
Verified Resident • 2023
4.3
9/12/2023
Nice neighbors and quiet environment. Lots of Stores and Food Places all around. My apartment looks so nice and beautifully arranged from the inside and the set up is so awesome for the price I am paying monthly.
9/15/2023
Current Resident 1175351
Verified Resident • 2023
3.0
8/30/2023
Apartment staff has been very friendly. However I was not happy with the move in process. I do not believe the unit was move in ready, and there was a lot of confusion in the office at the time. I think they were in the process of changing management. Maintenance orders are not being addressed. I have recently been in contact with property manager, and she has assured me she will address the issues.
9/4/2023
Updated Review
Current Resident 1159834
Verified Resident • 2023
2.0
8/13/2023
Work orders are not completed. Maintenance just changes them to completed without ever addressing them. I'm home all day and watched on the computer when they changed it to completed and had never come. Not mention I have cameras in my home and not once when I was away did they come.
8/16/2023
Current Resident 1164203
Verified Resident • 2023
2.8
7/28/2023
So far my experience at The Place apartments has not been a good one!. I have lived here several times in the past however, this is new management and work orders are not completed in a timely manner.
7/31/2023
Floor Plans & Pricing
1 Bedroom
A1
6 Available Units
1 Bed, 1 Bath | 510 sq. ft.
$787 - $964
See Floor Plan Details
A2
3 Available Units
1 Bed, 1 Bath | 600 sq. ft.
$710 - $1,047
See Floor Plan Details
A4
3 Available Units
1 Bed, 1 Bath | 760 sq. ft.
$816 - $1,016
See Floor Plan Details
A2GS
2 Available Units
1 Bed, 1 Bath | 600 sq. ft.
$922 - $1,040
See Floor Plan Details
A3
1 Available Unit
1 Bed, 1 Bath | 705 sq. ft.
$752 - $851
See Floor Plan Details
A1GS
1 Available Unit
1 Bed, 1 Bath | 510 sq. ft.
$947 - $1,046
See Floor Plan Details
A4GS
1 Available Unit
1 Bed, 1 Bath | 760 sq. ft.
$981 - $1,084
See Floor Plan Details
A5GS
1 Bed, 1 Bath | 822 sq. ft.
See Floor Plan Details
A3GS
1 Bed, 1 Bath | 705 sq. ft.
$890 - $1,146
See Floor Plan Details
A5
1 Bed, 1.5 Baths | 822 sq. ft.
$895 - $1,275
See Floor Plan Details
A5THGS
1 Bed, 1.5 Baths | 822 sq. ft.
$1,059 - $1,422
See Floor Plan Details
A5TH
1 Bed, 1.5 Baths | 822 sq. ft.
$1,255
See Floor Plan Details
2 Bedrooms
B2
3 Available Units
2 Beds, 2 Baths | 1,056 sq. ft.
$1,239 - $1,533
See Floor Plan Details
B1
2 Available Units
2 Beds, 2 Baths | 1,013 sq. ft.
$1,237 - $1,369
See Floor Plan Details
B1GS
2 Beds, 2 Baths | 1,013 sq. ft.
$1,290 - $1,582
See Floor Plan Details
B2GS
2 Beds, 2 Baths | 1,056 sq. ft.
$1,319 - $1,692
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
epIQ Ratings
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
epIQ Report Card
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 59 reviews)
Noise
3.5
Grounds
3.4
Safety
3.2
Office Staff
3.2
Maintenance
3.0
Neighborhood
4.2
Survey Scores (from 330 surveys)
Post-Tour Survey
4.6
Move-In Survey
3.5
Maintenance & Support Survey
3.8
Lease Renewal Survey
3.4
Review Count
Number of reviews in the past 365 days
59
Manager’s Review Engagement
Percentage of reviews responded to
98.31%
Manager’s Review Reply Time
Average time to respond to reviews
18.88 days
Features & Amenities
- Laundry Facilities
- Two Laundry Facilities
- Washer/Dryer
- Reserved Parking
- Dogs AllowedRestrictions: Rottweiler, Ameriican Pitbull Terriers, Bull Terriers, Chow, Doberman Pinschers, German Shephard, Akitas, Alaskan Malamute, Cane Corso, Wolf Hybrid. Pet Limit: 2Less InfoMore Info
- Cats AllowedPet Limit: 2Less InfoMore Info
- 24-Hour Emergency Maintenance
- Air Conditioning
- Balcony
- Bark Park
- Business Center
- Cat Friendly
- Clubhouse with Wi-Fi
- Community Events
- Complimentary Coffee Bar
- Convenient to Shopping, Dining and Highways
- DishWasher
- Fitness Center
- Large Dog Friendly
- No Deposit Community
- Package Receiving Service
- Pet Friendly Community with Pet Stations
- Resort Style Swimming Pool
- Valet Trash Service
- kids-u lite offers programming remote and in common areas, and may include: afterschool tutoring, esl, parental counseling, health and wellness, and career certification programming.
- on-time rental payments are reported to the credit bureaus to allow for building credit while renting.
- ownership has self-imposed limits on rents and renewal increases.
- ownership is making water and energy improvements at the community designed to reduce the monthly cost of utilities.
Leasing
Office Hours
- Sunday: Closed
- Monday - Friday: 09:00 AM - 06:00 PM
- Saturday: 10:00 AM - 05:30 PM
Questions & Answers (0)
Frequently Asked
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Under New Management
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The Place is a 510 - 1,056 sq. ft. apartment in Mesquite in zip code 75150. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $710 - $1,692. Nearby cities include Sunnyvale, Balch Springs, Garland, Rowlett, Seagoville, Dallas, Forney, Terrell, Hutchins, University Park, Rockwall, Sachse, and Richardson.