Amberton Apartments
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Award Winner
11989 Coverstone Hill Circle, Manassas, VA 20109

4.1

(220 Reviews)
$1,657 - $8,987/mo

Reviews

4.1 rating

220 total reviews

(

94 Verified

)

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Summarized by generative AI from text of customer reviews

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Review Author Icon

Prospective Resident 633906

ProspectVisited 2020

1.0

2/6/2021

avoid this place by all cost they working with towing company to make money off their own residents and residents guests they say they need parking enforcment so random people wont come but its just a scheme so they can make money off their own residents avoid this complex at all costs. save yourself the stress and find another complex unless you want to wake up to your car being towed in your own complex

    Property Manager Response

    2/18/2021

    I am sorry to hear you had a bad experience. I understand having your car towed is a big inconvenience in addition to the cost. While we do have a regular towing company to tow cars that are not in compliance with our parking policies. The fee for the towing is earned by the towing company. However, if you believe you were wrongfully towed, please contact our office so that we can talk to you about the circumstances. If there is an instance where the towing company has made a mistake, we can contact the towing company on your behalf to help resolve the situation and possibly save you the towing fee. Also if you are not able to find the parking policies in your lease, please contact our office so that we can review them with you and save you any future headaches or expense. Again, we are sorry you had a bad experience. But we are here to help make sure it does not occur again. We appreciate your feedback and would like to talk to you directly if you would like to contact the office at 703-631-3998 or amberton@pointemgt.com. Thank you.
    Review Author Icon

    Luis Gomez

    Resident 2020

    5.0

    11/20/2020

    The apartment is very spacious! And it's quiet as well, you can't listen your neighbors, which is great and peaceful. Lots of green, dogs area and trash cans all around! Close of everything you need. Gym is perfect. Staff great.

      Property Manager Response

      11/23/2020

      Thank you Luis for the 5 stars! We are glad to know you are happy living at Amberton Apartments. We take a lot of pride in keeping the community looking good for great residents like you!
      Review Author Icon

      AMorka

      Resident 2020

      4.3

      11/20/2020

      So far, I like the community, not only is it aesthetically appealing, but the location is perfect for surrounding stores. Through staff interactions on multiple occasions, I've found that they are ready to help in any way.

        Property Manager Response

        11/24/2020

        Thank you for the review! We really do try our best to make Amberton a great place for our residents. Being small staff gives us a chance to get to know everyone. We're happy to have the Morka family join the Amberton Community!
        Review Author Icon

        Former Resident 838101

        Resident 2020

        5.0

        11/21/2020

        I love manassas virginia and I loved living in this community I'm considering moving back to VA and hoping to get an apt there again the staff is very helpful and the young lady Kim is very pleasant she always assured me that she will look into things and did I'll recommend this community and apts anytime

          Property Manager Response

          11/23/2020

          Thank you for taking the time to write a review for Amberton apartments. We appreciate all the positive feedback and the 5 stars! Manassas is a great place to call home.
          Review Author Icon

          JasonW1992

          Resident 2018 - 2020

          5.0

          9/2/2020

          I've been living at Amberton for almost three years now and I'm struggling to come up with anything bad to say. The amenities are great and the staff is very responsive and helpful. I look forward to living many more years here at Amberton.

            Property Manager Response

            9/28/2020

            Thank you for wonderful review! We are here to help make Amberton a great place to call "Home". We're so happy to hear you are enjoying living at Amberton.
            Review Author Icon

            Current Resident 23059

            Resident 2020

            5.0

            4/15/2020

            We have lived here for 4 months now and we love the apartments and community so far. This is our first apartment and we had lots of questions. Kimberly was extremely helpful and pleasant throughout the whole process. When we had a maintenance issue we got help right away! Our neighbors have been pretty great as well. My favorite feature is the vinyl floors, I think they are gorgeous.

              Property Manager Response

              4/22/2020

              Thank you for the review! We truly appreciate you taking the time to give us your feedback. I see you posted anonymously, which is perfectly fine. However, if you email us with your name or apt#, we can put you into a drawing for April's Review Campaign rewards. It's a small way to say "Thank you".
              Review Author Icon

              Cassy_C

              Resident 2020

              5.0

              4/15/2020

              I love living in Amberton. The amenities are amazing and the neighborhood is quiet. They recently renovated the gym, as well as the leasing office. Amberton also hosts community events so you can get to know your neighbors! They are a great community, always involved and easy to talk to.

                Property Manager Response

                4/22/2020

                Thank you "C" for the review! We love that you are enjoying living at Amberton. It's residents like you that make this a great place to live and to work. We are looking forward to hosting another community BBQ later this year. We hope to see you there.
                Review Author Icon

                Nikki_N815

                Resident 2018 - 2020

                5.0

                3/21/2020

                I've lived here almost 2 years now! It's a great place to call home. The staff is extremely nice and helpful! Kim is always on top of any problems I may have. It's a great community and Neighbors are very friendly! They're also dog lovers here which is awesome! I highly recommend Amberton apartments

                  Property Manager Response

                  4/8/2020

                  Thank you for taking the time to rate us and review us. We truly appreciate the 5 stars! We are so happy to hear you are enjoying Amberton. We definitely agree that this is a great community with wonderful residents and dogs too! :-)
                  Review Author Icon

                  Former Resident 154592

                  Resident 2020

                  2.2

                  3/19/2020

                  Quite literally the worst apartment complex in whivh I've had the displeasure to live. Usually there is a trade-off between price and quality. Here, they have managed to offer a low-quality product without any price compensation. They literally pass out flyers offering gift cards and lottery giveaways to residents who post good reviews on here, presumably because they are unable to attract customers by their own merit. The staff is routinely rude and unhelpful. The only reaction I could muster when asked if I wanted to renew was a small chuckle. I would not recommend this property to those I hate

                    Property Manager Response

                    4/8/2020

                    Thank you for taking the time to share your experience. It would be nice to be able to speak to you about the issues you've experienced so that I can help to resolve them. It's important to me to know what is making our residents happy or unhappy. Your feedback about what you've not been happy with is very valuable and will help me make our community better for everyone. While we do sometimes offer giveaways for reviews, everyone has an equal chance of winning - regardless of the rating. So you this review will put you in the drawing for a gift card. However, without your contact info, I have no way of getting it to you. I invite you to email me directly so that I can begin to address your concerns: amberton.mgr@pointemgt.com. Thank you.
                    Review Author Icon

                    Ty_R

                    Resident 2017 - 2020

                    5.0

                    2/13/2020

                    I love this community because it really makes me feel at home. It's a quiet place and the Amberton employees are attentive and helpful! I really enjoy their community parties too! I'm def going to renew our lease this year and recommend that if your looking to move to Manassas Amberton is a great place to live!!!

                      Property Manager Response

                      4/8/2020

                      Wow 5 stars! Thank you so much for taking the time to rate and review us. We're happy to hear you plan to stay with us another year. We love having happy residents.
                      Review Author Icon

                      Ashlynn_S415

                      Resident 2019

                      4.7

                      7/8/2019

                      I've enjoyed living at Amberton because it's very close to everything and the amenities are good here. The gym is open 24/7 and each renter is given their own key to get in, so it's on residents. It's an extremely quiet neighborhood. I feel very safe here, and to me that's important because I start my work day at 2 AM. I just wish there was a little more parking in the front part of the community. I would greatly recommend coming to look at this place if you're looking for a homey apartment and great customer service. Ask to talk to Kimberly!

                      Review Author Icon

                      Former Resident 712584

                      Resident 2017 - 2018

                      2.0

                      8/28/2018

                      My main complaint is with the office staff who are always unhelpful in providing information and service. They're rude too. Amberton recently reduced their hours and you can still find sign that go up in the middle of the week saying that the office had to close. They're good at sending out mass spam emails wishing renters happy holidays or telling you how much your saving my renting instead of purchasing, but are unable to utilize the portal to send out valuable information? I left work early once to catch the office staff to find this surprise sign. Also Amberton utilizes a service to compensate renters if they leave positive reviews. I highly recommend anyone be wary, as I rented from them because their above average rating on review sites. They'd probably be slightly below average if you look at only the honest reviews.

                        Review Author Icon

                        Former Resident 726999

                        Resident 2018

                        1.0

                        8/25/2018

                        Terrible management, old buildings with zero insulation, mold, roaches, appliances are not what you expect in a luxury apartment. Only 'amemities are a weird, dirty pool, a dog park and a mini gym. Mailboxes are at the leasing office and you cannot leave outgoing mail at the leasing office like anywhere else. No business center! The noise level is terrible due to thin walls and construction behind the apartments. Cars are towed each night (contract with the towing company?!). And yes, all 5 star reviews get rewarfed with $500. RUN!!!

                          Updated Review

                          Review Author Icon

                          Current Resident 31884

                          Resident 2015 - 2018

                          2.3

                          7/24/2018

                          The maintenance staff is excellent. Recent community management (Shelly) has deteriorated the last hopes I had for this place. I cannot wait to move out. For a long period of time, we had roach infestations. Many of my things mainitained in boxes because of constant extermination. It was exhausting to constantly move things out of the kitchen, pantry and bathrooms. The community is also in a bad area. There is current construction next to the community, and nothing was done to comfort the tenants for the loud noises at 7 AM. Amberton was recently purchased by Lincoln Properties, and since then has been slowly remodeling. The pool has received new chairs and tables. They are nice. But the pool itself still has a terrible disfunctional design. I have gone maybe 5 times in the past 3 years.

                            Review Author Icon

                            Former Resident 238096

                            Resident 2017 - 2018

                            2.2

                            7/1/2018

                            Terrible customer service and old appliances. Management staff took forever to respond to emails about move out questions. They're good before getting you to sign, but then ignore any requests or problems with your apartment they can ignore.

                              Review Author Icon

                              Current Resident 372066

                              Resident 2018

                              4.8

                              6/20/2018

                              It's my third year, would have never asked for more... very friendly staff member... Oh maybe I can ask for one thing, pleaseeeeee add a water hose to the dog park so we can have small baby pools for our puppies :)

                                Review Author Icon

                                Kevin_G100

                                Resident 2015 - 2017

                                1.0

                                12/29/2017

                                ALL THE 5 STAR REVIEWS ARE FAKE. Amberton gives tenets a like $100-200 credit for placing a 5 star review on Google or That's why all the 5 star reviews barely say anything. I'm going back and changing mine because well, screw em. We're free!! So we just moved out from Amberton in Dec of 2017 and good riddance! When we first moved in it was awesome! --- and --------- were always on their game and knew you like you were family. Then --------- was transferred to another property and they brought in this obnoxious, rude woman who found the chip on her shoulder, ate it, and dumped another bag up their for a snack later. Like they keep losing tenets right now and instead of promoting to get more, they're raising rents and giving less leniency to current tenets. She's not the brightest bulb in the box *wink wink, say no more*. It's sad, but she's the main reason we left. Every time we visited the office she was rude and just unpleasant, completely killing the happiness around there. --- is and always will be amazing, but it's no longer a community with this other woman there. Name's like ------ or ------ or something like that. Anywho, on to the issues with the unit!! The other tenets mind their own business except the couple that shouts at each other in the parking lot like once a month. Like vulgar yelling, but hey, to each their own right. Our unit insulation was just garbage, like you can see the mold inside of the window sealing which caused gaps and excessive condensation in the unit. AC broke once while we were there and they fixed it in like 2 days! This was when --------- was there so they were efficient. With annoying new lady it took like 1.5 weeks to repair a leak in our roof/hole in our ceiling. Our neighbors all lived in pig sties as we constant had to fight back bugs and filled gaps from the lower levels. Oh and that kitchen is tiny and just impossible to do anything in. They have this sign as you drive in, "Cooks become chiefs at Amberton." I laugh myself to death every time I see it. I could go on, but I'm just glad to be out. 2 more payments on replacing the carpet and these 2 years can be fully behind us. TL;DR: --- is amazing, never work with the other one, she shouldn't be in charge of anything. Place is not a great place to live and they need to get back to having a staff that actually gives a damn about tenets, not their wallets.

                                  Review Author Icon

                                  Current Resident 401394

                                  Verified Resident 2014 - 2017

                                  5.0

                                  9/28/2017

                                  Is very great community ?? i never have been live like this community clean and great Customer services there are very Friendly .I like i feel like my on home .I like to renew my leases again my My son since ge born he been living here .

                                    Review Author Icon

                                    Current Resident 398752

                                    Verified Resident 2017

                                    5.0

                                    9/21/2017

                                    Lovely and safe place to live. Great management staff and maintenance crew. Get your spot NOW!!!! The grills are huge and they have a SAUNA !!!! I love it here and you will too. I don't like Manassas but Amberton makes it worthwhile

                                      Review Author Icon

                                      Current Resident 398686

                                      Verified Resident 2017

                                      4.8

                                      10/21/2017

                                      I lived here for a little over 2 months. The staff is very friendly and professional. They are always on hand to answer any questions you may have. The grounds are well maintained. The community is very quite. Even on the weekend. There is no pest, which is a plus for me. I am very please to call this my home.

                                        Review Author Icon

                                        Current Resident 358016

                                        Verified Resident 2015 - 2017

                                        4.0

                                        6/16/2017

                                        Nice community well maintained great maintenance & office staff location close to bus and within walking distance for those without a vehicle choice of renovated & no renovated apartments. Can have my dog or cat here

                                          Review Author Icon

                                          Current Resident 348851

                                          Verified Resident 2012 - 2017

                                          4.2

                                          5/24/2017

                                          This is a great apartment complex. Great staff, great amenities, great maintenance staff. Don't know why 200 characters is required for this, maybe change that in the future. Ok still some characters to go, there we are, good night.

                                            Review Author Icon

                                            Current Resident 340197

                                            Verified Resident 2017

                                            4.2

                                            5/4/2017

                                            Apartment community is great. The only issue I've come across is the smell in the apartments, and the paint job is sloppy and HORRIBLE. Tiles about the fireplace is badly done, if I had seen the unit beforehand we would have looked somewhere else.

                                              Review Author Icon

                                              Current Resident 335335

                                              Verified Resident 2017

                                              1.0

                                              4/22/2017

                                              Seriously?!? Now you require feedback for on a maintenance feedback request, and you require me to type a minimum number of characters to do it? This is pathetic! This is the kind of thing that will get you a bad review from me every time.

                                                Review Author Icon

                                                Current Resident 328831

                                                Verified Resident 2017

                                                3.8

                                                4/5/2017

                                                It is nice n private. Quiet. Like having a pool n gym. All staff is accessible n friendly. I really like it here m would recommend it to other people. I like the convience of the shopping areas and doctor offices.

                                                  Floor Plans & Pricing

                                                  Studio

                                                  E1

                                                  Studio, 1 Bath | 537 sq. ft.

                                                  $1,657 - $6,171

                                                  See Floor Plan Details

                                                  1 Bedroom

                                                  A2

                                                  1 Bed, 1 Bath | 735 sq. ft.

                                                  See Floor Plan Details

                                                  A1

                                                  1 Bed, 1 Bath | 622 sq. ft.

                                                  $1,854 - $6,993

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  A3

                                                  2 Beds, 1 Bath | 870 sq. ft.

                                                  See Floor Plan Details

                                                  B1

                                                  2 Beds, 2 Baths | 955 sq. ft.

                                                  $2,300 - $8,884

                                                  See Floor Plan Details

                                                  B2

                                                  2 Beds, 2 Baths | 1,008 sq. ft.

                                                  $2,345 - $8,987

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  A-
                                                  A-

                                                  Renter Ratings

                                                  A

                                                  Review Ratings (from 15 reviews)

                                                  Noise

                                                  4.6

                                                  Grounds

                                                  4.7

                                                  Safety

                                                  4.6

                                                  Office Staff

                                                  4.8

                                                  Maintenance

                                                  4.8

                                                  Neighborhood

                                                  4.8

                                                  Survey Scores N/A

                                                  Review Count

                                                  C+

                                                  Number of reviews in the past 365 days

                                                  15

                                                  Manager’s Review Engagement

                                                  A

                                                  Percentage of reviews responded to

                                                  93.33%

                                                  Manager’s Review Reply Time

                                                  A-

                                                  Average time to respond to reviews

                                                  3.53 days

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer/Dryer
                                                  Parking
                                                  • Covered Lot
                                                  • Other
                                                  • Surface Lot
                                                  • Ample Resident and Visitor Parking
                                                  • Covered Parking
                                                  Pets
                                                  • Dogs Allowed
                                                    Rent: $40. Comments: Pets are welcome! Pet Fee and Pet Rent is per pet. | Restrictions: Breed and weight restrictions apply.
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Rent: $40. Comments: Pets are welcome! Pet Fee and Pet Rent is per pet. | Restrictions: Breed and weight restrictions apply.
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Additional Storage
                                                  • Additional Storage Available
                                                  • Air Conditioning
                                                  • BBQ and Picnic Area
                                                  • Balcony or Patio
                                                  • Black or Stainless Appliances
                                                  • Carpet
                                                  • Cat Friendly
                                                  • Clubhouse
                                                  • Community Center
                                                  • Credit Card Payments Accepted
                                                  • DishWasher
                                                  • Dog Park with Agility Center
                                                  • Energy and Water Efficient Appliances
                                                  • Fitness Center
                                                  • Free Weights
                                                  • Large Dog Friendly
                                                  • Nest Thermostats
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Online Payments Accepted
                                                  • Package Receiving Service
                                                  • Pet-Friendly Community
                                                  • Pool
                                                  • Sauna
                                                  • Short Term Lease Available
                                                  • Valet Trash Service
                                                  • Valet Trash Service and Recycling Program
                                                  • Vinyl Plank Flooring
                                                  • Walk In Closets
                                                  • Window Coverings
                                                  • Woodburning Fireplaces with Ceramic Tile Hearth
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                                                  Leasing

                                                  Located in the great city of Manassas, VA, Amberton Apartments offers the lifestyle you deserve. From outstanding apartment amenities like beautiful kitchens with dishwashers and lots of cabinet space to community features such as a fully-equipped fitness center, Amberton offers the best apartments in Manassas. Our professional staff is waiting to welcome you home. With options including a studio, one, or two bedrooms, Amberton Apartments are certain to have the perfect floor plan to fit your lifestyle. As a resident, you will enjoy extra storage space to keep you organized as well as built-in bookshelves to display your collections. Beautiful finishes and convenient features are a highlight of our luxury apartments. Our Manassas apartments provide residents with beautiful landscaping, perfect for long walks with your pets.
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                                                  Leasing Options

                                                    • None

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  RAM Partners

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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Amberton Apartments Rated?
                                                  Based on 220 number of votes by renters, Amberton Apartments is currently rated 4.1 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Amberton Apartments?
                                                  Amberton Apartments is rated 4.7 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Amberton Apartments is rated 4.8 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Amberton Apartments?
                                                  Amberton Apartments is rated 4.6 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  How safe is Amberton Apartments?
                                                  Amberton Apartments is rated 4.6 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Amberton Apartments is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Amberton Apartments?
                                                  Amberton Apartments is rated 4.8 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 93.33% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 3.53 days to their community reviews in the past year.
                                                  Who manages Amberton Apartments?
                                                  RAM Partners
                                                  What is the pet policy at Amberton Apartments?
                                                  Dogs Allowed
                                                  Rent: $40
                                                  Comments: Pets are welcome! Pet Fee and Pet Rent is per pet. | Restrictions: Breed and weight restrictions apply.
                                                  Cats Allowed
                                                  Rent: $40
                                                  Comments: Pets are welcome! Pet Fee and Pet Rent is per pet. | Restrictions: Breed and weight restrictions apply.
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  Studio, 1 Bath

                                                  Contact Property

                                                  April 2026

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                                                  Under New Management

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                                                  Amberton Apartments is a 537 - 1,008 sq. ft. apartment in Manassas in zip code 20109. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,657 - $8,987. Nearby cities include Manassas Park, Centreville, Gainesville, Chantilly, South Riding, Burke, Fairfax, Oakton, Calverton, Lake Ridge, Herndon, Woodbridge, and Reston.