4.1 rating
220 total reviews
(
94 Verified
)
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Summarized by generative AI from text of customer reviews
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Prospective Resident 633906
Prospect • Visited 2020
1.0
2/6/2021
avoid this place by all cost they working with towing company to make money off their own residents and residents guests they say they need parking enforcment so random people wont come but its just a scheme so they can make money off their own residents avoid this complex at all costs. save yourself the stress and find another complex unless you want to wake up to your car being towed in your own complex
2/18/2021
Luis Gomez
Resident • 2020
5.0
11/20/2020
The apartment is very spacious! And it's quiet as well, you can't listen your neighbors, which is great and peaceful. Lots of green, dogs area and trash cans all around! Close of everything you need. Gym is perfect. Staff great.
11/23/2020
AMorka
Resident • 2020
4.3
11/20/2020
So far, I like the community, not only is it aesthetically appealing, but the location is perfect for surrounding stores. Through staff interactions on multiple occasions, I've found that they are ready to help in any way.
11/24/2020
Former Resident 838101
Resident • 2020
5.0
11/21/2020
I love manassas virginia and I loved living in this community I'm considering moving back to VA and hoping to get an apt there again the staff is very helpful and the young lady Kim is very pleasant she always assured me that she will look into things and did I'll recommend this community and apts anytime
11/23/2020
JasonW1992
Resident • 2018 - 2020
5.0
9/2/2020
I've been living at Amberton for almost three years now and I'm struggling to come up with anything bad to say. The amenities are great and the staff is very responsive and helpful. I look forward to living many more years here at Amberton.
9/28/2020
Current Resident 23059
Resident • 2020
5.0
4/15/2020
We have lived here for 4 months now and we love the apartments and community so far. This is our first apartment and we had lots of questions. Kimberly was extremely helpful and pleasant throughout the whole process. When we had a maintenance issue we got help right away! Our neighbors have been pretty great as well. My favorite feature is the vinyl floors, I think they are gorgeous.
4/22/2020
Cassy_C
Resident • 2020
5.0
4/15/2020
I love living in Amberton. The amenities are amazing and the neighborhood is quiet. They recently renovated the gym, as well as the leasing office. Amberton also hosts community events so you can get to know your neighbors! They are a great community, always involved and easy to talk to.
4/22/2020
Nikki_N815
Resident • 2018 - 2020
5.0
3/21/2020
I've lived here almost 2 years now! It's a great place to call home. The staff is extremely nice and helpful! Kim is always on top of any problems I may have. It's a great community and Neighbors are very friendly! They're also dog lovers here which is awesome! I highly recommend Amberton apartments
4/8/2020
Former Resident 154592
Resident • 2020
2.2
3/19/2020
Quite literally the worst apartment complex in whivh I've had the displeasure to live. Usually there is a trade-off between price and quality. Here, they have managed to offer a low-quality product without any price compensation. They literally pass out flyers offering gift cards and lottery giveaways to residents who post good reviews on here, presumably because they are unable to attract customers by their own merit. The staff is routinely rude and unhelpful. The only reaction I could muster when asked if I wanted to renew was a small chuckle. I would not recommend this property to those I hate
4/8/2020
Ty_R
Resident • 2017 - 2020
5.0
2/13/2020
I love this community because it really makes me feel at home. It's a quiet place and the Amberton employees are attentive and helpful! I really enjoy their community parties too! I'm def going to renew our lease this year and recommend that if your looking to move to Manassas Amberton is a great place to live!!!
4/8/2020
Ashlynn_S415
Resident • 2019
4.7
7/8/2019
I've enjoyed living at Amberton because it's very close to everything and the amenities are good here. The gym is open 24/7 and each renter is given their own key to get in, so it's on residents. It's an extremely quiet neighborhood. I feel very safe here, and to me that's important because I start my work day at 2 AM. I just wish there was a little more parking in the front part of the community. I would greatly recommend coming to look at this place if you're looking for a homey apartment and great customer service. Ask to talk to Kimberly!
Former Resident 712584
Resident • 2017 - 2018
2.0
8/28/2018
My main complaint is with the office staff who are always unhelpful in providing information and service. They're rude too. Amberton recently reduced their hours and you can still find sign that go up in the middle of the week saying that the office had to close. They're good at sending out mass spam emails wishing renters happy holidays or telling you how much your saving my renting instead of purchasing, but are unable to utilize the portal to send out valuable information? I left work early once to catch the office staff to find this surprise sign. Also Amberton utilizes a service to compensate renters if they leave positive reviews. I highly recommend anyone be wary, as I rented from them because their above average rating on review sites. They'd probably be slightly below average if you look at only the honest reviews.
Former Resident 726999
Resident • 2018
1.0
8/25/2018
Terrible management, old buildings with zero insulation, mold, roaches, appliances are not what you expect in a luxury apartment. Only 'amemities are a weird, dirty pool, a dog park and a mini gym. Mailboxes are at the leasing office and you cannot leave outgoing mail at the leasing office like anywhere else. No business center! The noise level is terrible due to thin walls and construction behind the apartments. Cars are towed each night (contract with the towing company?!). And yes, all 5 star reviews get rewarfed with $500. RUN!!!
Updated Review
Current Resident 31884
Resident • 2015 - 2018
2.3
7/24/2018
The maintenance staff is excellent. Recent community management (Shelly) has deteriorated the last hopes I had for this place. I cannot wait to move out. For a long period of time, we had roach infestations. Many of my things mainitained in boxes because of constant extermination. It was exhausting to constantly move things out of the kitchen, pantry and bathrooms. The community is also in a bad area. There is current construction next to the community, and nothing was done to comfort the tenants for the loud noises at 7 AM. Amberton was recently purchased by Lincoln Properties, and since then has been slowly remodeling. The pool has received new chairs and tables. They are nice. But the pool itself still has a terrible disfunctional design. I have gone maybe 5 times in the past 3 years.
Former Resident 238096
Resident • 2017 - 2018
2.2
7/1/2018
Terrible customer service and old appliances. Management staff took forever to respond to emails about move out questions. They're good before getting you to sign, but then ignore any requests or problems with your apartment they can ignore.
Current Resident 372066
Resident • 2018
4.8
6/20/2018
It's my third year, would have never asked for more... very friendly staff member... Oh maybe I can ask for one thing, pleaseeeeee add a water hose to the dog park so we can have small baby pools for our puppies :)
Kevin_G100
Resident • 2015 - 2017
1.0
12/29/2017
ALL THE 5 STAR REVIEWS ARE FAKE. Amberton gives tenets a like $100-200 credit for placing a 5 star review on Google or That's why all the 5 star reviews barely say anything. I'm going back and changing mine because well, screw em. We're free!! So we just moved out from Amberton in Dec of 2017 and good riddance! When we first moved in it was awesome! --- and --------- were always on their game and knew you like you were family. Then --------- was transferred to another property and they brought in this obnoxious, rude woman who found the chip on her shoulder, ate it, and dumped another bag up their for a snack later. Like they keep losing tenets right now and instead of promoting to get more, they're raising rents and giving less leniency to current tenets. She's not the brightest bulb in the box *wink wink, say no more*. It's sad, but she's the main reason we left. Every time we visited the office she was rude and just unpleasant, completely killing the happiness around there. --- is and always will be amazing, but it's no longer a community with this other woman there. Name's like ------ or ------ or something like that. Anywho, on to the issues with the unit!! The other tenets mind their own business except the couple that shouts at each other in the parking lot like once a month. Like vulgar yelling, but hey, to each their own right. Our unit insulation was just garbage, like you can see the mold inside of the window sealing which caused gaps and excessive condensation in the unit. AC broke once while we were there and they fixed it in like 2 days! This was when --------- was there so they were efficient. With annoying new lady it took like 1.5 weeks to repair a leak in our roof/hole in our ceiling. Our neighbors all lived in pig sties as we constant had to fight back bugs and filled gaps from the lower levels. Oh and that kitchen is tiny and just impossible to do anything in. They have this sign as you drive in, "Cooks become chiefs at Amberton." I laugh myself to death every time I see it. I could go on, but I'm just glad to be out. 2 more payments on replacing the carpet and these 2 years can be fully behind us. TL;DR: --- is amazing, never work with the other one, she shouldn't be in charge of anything. Place is not a great place to live and they need to get back to having a staff that actually gives a damn about tenets, not their wallets.
Current Resident 401394
Verified Resident • 2014 - 2017
5.0
9/28/2017
Is very great community ?? i never have been live like this community clean and great Customer services there are very Friendly .I like i feel like my on home .I like to renew my leases again my My son since ge born he been living here .
Current Resident 398752
Verified Resident • 2017
5.0
9/21/2017
Lovely and safe place to live. Great management staff and maintenance crew. Get your spot NOW!!!! The grills are huge and they have a SAUNA !!!! I love it here and you will too. I don't like Manassas but Amberton makes it worthwhile
Current Resident 398686
Verified Resident • 2017
4.8
10/21/2017
I lived here for a little over 2 months. The staff is very friendly and professional. They are always on hand to answer any questions you may have. The grounds are well maintained. The community is very quite. Even on the weekend. There is no pest, which is a plus for me. I am very please to call this my home.
Current Resident 358016
Verified Resident • 2015 - 2017
4.0
6/16/2017
Nice community well maintained great maintenance & office staff location close to bus and within walking distance for those without a vehicle choice of renovated & no renovated apartments. Can have my dog or cat here
Current Resident 348851
Verified Resident • 2012 - 2017
4.2
5/24/2017
This is a great apartment complex. Great staff, great amenities, great maintenance staff. Don't know why 200 characters is required for this, maybe change that in the future. Ok still some characters to go, there we are, good night.
Current Resident 340197
Verified Resident • 2017
4.2
5/4/2017
Apartment community is great. The only issue I've come across is the smell in the apartments, and the paint job is sloppy and HORRIBLE. Tiles about the fireplace is badly done, if I had seen the unit beforehand we would have looked somewhere else.
Current Resident 335335
Verified Resident • 2017
1.0
4/22/2017
Seriously?!? Now you require feedback for on a maintenance feedback request, and you require me to type a minimum number of characters to do it? This is pathetic! This is the kind of thing that will get you a bad review from me every time.
Current Resident 328831
Verified Resident • 2017
3.8
4/5/2017
It is nice n private. Quiet. Like having a pool n gym. All staff is accessible n friendly. I really like it here m would recommend it to other people. I like the convience of the shopping areas and doctor offices.
E1
Studio, 1 Bath | 537 sq. ft.
$1,657 - $6,171
See Floor Plan Details
A2
1 Bed, 1 Bath | 735 sq. ft.
See Floor Plan Details
A1
1 Bed, 1 Bath | 622 sq. ft.
$1,854 - $6,993
See Floor Plan Details
A3
2 Beds, 1 Bath | 870 sq. ft.
See Floor Plan Details
B1
2 Beds, 2 Baths | 955 sq. ft.
$2,300 - $8,884
See Floor Plan Details
B2
2 Beds, 2 Baths | 1,008 sq. ft.
$2,345 - $8,987
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 15 reviews)
Noise
4.6
Grounds
4.7
Safety
4.6
Office Staff
4.8
Maintenance
4.8
Neighborhood
4.8
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
15
Manager’s Review Engagement
Percentage of reviews responded to
93.33%
Manager’s Review Reply Time
Average time to respond to reviews
3.53 days
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Amberton Apartments is a 537 - 1,008 sq. ft. apartment in Manassas in zip code 20109. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,657 - $8,987. Nearby cities include Manassas Park, Centreville, Gainesville, Chantilly, South Riding, Burke, Fairfax, Oakton, Calverton, Lake Ridge, Herndon, Woodbridge, and Reston.