B
B
Award Winner
3711 South Highway 27, Spokane, WA 99206

4.4

(234 Reviews)

Move-In Specials

One month free on select homes! Waived app and admin on select 2 bedroom homes! Ask how you can receive 6 months free on a carport! Contact our leasing offic...

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Reviews

4.4 rating

234 total reviews

(

186 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 623422

Verified Resident 2015 - 2019

4.5

4/4/2019

I sold my home and planned to only stay a few months.. its been a few years, I love the convenience and the apartment. The staff are great- the only complaint I have is the noise from the upstairs and downstairs and next door apartment. It is supposed to be double insulated but you can hear conversations.

    Property Manager Response

    8/21/2023

    Hello, thank you for leaving us a review! We value all our resident feedback and are always making changes and adapting based on it. For any further information, please reach out to hello@avenue5.com
    Review Author Icon

    Current Resident 623421

    Verified Resident 2017 - 2019

    4.7

    4/4/2019

    Only issues I've had have been the speed taken in order to resolve an issue, but it hasn't been ridiculous ever. Just not optimal. And they haven't been excellent when it comes to the dog poop some lay other residence leave behind. Some piles can stay in their same place for weeks at a time. The ground also have a problem with breathing and often flood a little bit making it a bit muddy. Other than those little things, everything has been great. Good community. Good parking. Excellent customer service. Great amenities. Well built buildings. Mostly everyone is quiet and polite, and the walls are sound deadened well for those who aren't. Overall this has been the best renting experience I've ever had.

      Property Manager Response

      4/5/2019

      Thank you for the kind feedback! We work hard to deliver the best customer service possible, and are so glad to hear you had a great experience living here.

      Updated Review

      Review Author Icon

      Current Resident 183343

      Resident 2018 - 2019

      2.0

      3/2/2019

      Phase 2 apartments are extremely poorly built (patios have been torn apart and rebuilt and are still in the process of being repaired). Insulation is so poor you will pay a fortune in heating and 3rd floor apts can here things from the 1st floor and 2nd floor apts are like living with 6 noisy roommates. Grounds are not typically usable, so over watered and lack of drainage that they are like a swamp. Snow removal and ice prevention is mediocre, but does get done at least a few days later, although they like to send out kudos about "how amazing the maintenance is for doing show removal" it's not that good at all. Mold issues are not addressed when reported. There are no speed bumps so it is very unsafe in the parking lot due to how fast people drive, there have been several fender benders and vehicle break ins as well. All in all, from a distance the property is looks great but living here is not. Premium prices for terrible living!!

        Property Manager Response

        3/8/2019

        Dear Valued Resident, We appreciate you giving us feedback and would love the opportunity to meet with you and discuss your concerns. We understand that is not always possible and will try to address them as much as possible here. We have had issues with leaking patios and we share the same concerns with the landscaping as it relates to the drainage in Phase II. We have a solution for the patios and construction began repairs earlier this year however the project has naturally been delayed due to the weather. Unfortunately we cannot develop a plan to address the drainage until the snow clears. We are absolutely looking forward to getting both of these projects wrapped up just as soon as weather allows. Taking care of snow and ice at the property is a top priority for our team. While they do their best to ensure they are keeping up with it in all areas we always appreciate residents bringing areas of concern to our attention, please reach out with specific areas we may have missed. We do not have record of any reports of mold. We take that very serious and would appreciate you submitting a service request as soon as possible online or by calling the office. While we cannot always control the way people drive or prevent crime your safety is extremely important to us. We have additional speed limit signs ready to be installed as soon as the ground thaws. We also employ an afterhours courtesy patrol service to add another layer of awareness. We hope that we have adequately addressed your concerns but would still appreciate the opportunity to speak with you in person. Please call us at 509-363-1111 to set up a mutually convenient time.
        Review Author Icon

        Current Resident 609689

        Verified Resident 2017 - 2019

        4.2

        3/22/2019

        Nice quite living environment. The office staff is friendly and cheerful and always willing to answer questions. Apartment maintenance team makes requested repairs quickly and are always seen happy to he

          Property Manager Response

          3/1/2019

          We are grateful that you took the time to provide us with feedback! It's been a pleasure serving you at Pine Valley Ranch. We will definitely double check the sidewalks more closely.
          Review Author Icon

          Current Resident 604781

          Verified Resident 2016 - 2019

          3.2

          2/16/2019

          Please read the above response and related to stars. The stars especially those ones that are a number of one Dash two Dash three Dash four Dash five out of five are going to be the most important of all the stars that you read.

            Property Manager Response

            2/19/2019

            We are grateful that you took the time to provide us with feedback! It's been a pleasure serving you at Pine Valley Ranch.
            Review Author Icon

            Current Resident 603739

            Verified Resident 2019

            4.5

            2/13/2019

            This is our second time living in this apartment community. We first had a two bedroom and got a 3 bedroom when we came back. We love our apartment. It's a good size for us. It looks nice. We have all the amenities we need including full size washer and dryer. The grounds are nicely maintained. Community amenities are nice. Staff and maintenance crew are friendly and helpful. A grocery store is also within walking distance, so that is convenient. Only complaint is if you live on the second floor you have to deal with noise from the people that live above you and worry about the noise you're making for the people that live below you. That, unfortunately, is just the nature of apartment living though. All in all, we are very happy with our apartment and the community.

              Property Manager Response

              2/15/2019

              Thanks for your feedback! We at Pine Valley Ranch always enjoy hearing from residents, and we appreciate your thoughtful comments.
              Review Author Icon

              Current Resident 597673

              Verified Resident 2019

              5.0

              3/29/2019

              This has been such a great move for our family. The staff is very kind & helpful. It feels very safe here which is important as a parent. I also really like that there are lots of things for our kids to do outside.

                Property Manager Response

                2/4/2019

                We appreciate you taking the time to leave feedback about your resident experience! We are glad to hear that you enjoy living at Pine Valley Ranch, and hope that we continue to meet your expectations.
                Review Author Icon

                Current Resident 596881

                Verified Resident 2018 - 2019

                3.5

                1/25/2019

                Since I moved in I had unnecessary charges brought into my account and it has taken months to resolve only to have new charges appear. I definitely feel like I am being taken advantage of or the company I am paying my rent to is very disorganized and unprofessional about rental charges

                  Property Manager Response

                  1/28/2019

                  Thank you for bringing this matter to our attention. We strive to meet our residents' expectations in each and every interaction, but we regret that we fell short this time. Please give the office a call so we can take care of this matter.
                  Review Author Icon

                  Current Resident 589841

                  Verified Resident 2018 - 2019

                  4.8

                  4/30/2019

                  Pine Valley Ranch has Great staff and beautiful views & setting. Hiking, walking, swimming, gym, fire pits, club house use...has it all. All issues were addressed quickly & professionally. We were happy with our stay, just needed to leave sooner then we thought. Buy out is pretty steep but we had to.

                    Property Manager Response

                    1/13/2019

                    Thanks for sharing your opinion of Pine Valley Ranch! We appreciate you choosing to make your home with us.
                    Review Author Icon

                    Current Resident 573746

                    Verified Resident 2018

                    4.8

                    11/21/2018

                    Been ok, just rent is a little too high, rooms are a little small, and sometimes staff can be rude. They charge you for everything if something falls apart and charged for covered parking . Other then that it is pretty good

                      Property Manager Response

                      11/21/2018

                      We appreciate you sharing your comments! Our residents' opinions are extremely important to us at Pine Valley Ranch.
                      Review Author Icon

                      Current Resident 573407

                      Verified Resident 2018

                      4.3

                      11/20/2018

                      Ive only been a resident for 2 weeks but so far Im extremely happy! Staff is great! Very conveniently located! The grounds are well cared for. My apartment is beautiful. Full of light and awesome view!

                        Property Manager Response

                        11/21/2018

                        Thank you for the kind feedback! We work hard to deliver the best customer service possible, and are so glad to hear you had a great experience living here so far.
                        Review Author Icon

                        Halli_C

                        Resident 2018

                        5.0

                        11/19/2018

                        I loved all the girls here (Gracie, Amber, Sam and Mickell). They are so helpful and AMAZING! They always had a smile on their faces when helping us! I really loved it here and would recommend this as a home for anybody!

                          Property Manager Response

                          11/21/2018

                          It's great to hear from you Halli_c! It means a lot to us that you took the time to share your thoughts about Pine Valley Ranch.
                          Review Author Icon

                          Current Resident 315994

                          Resident 2018

                          5.0

                          11/18/2018

                          The people, atmosphere, and facilities are nothing short of amazing. My girlfriend and I have lived here for about 8 months and we love it. Sam, Amber, Gracie, and Mickell have been so kind and have made it feel like home. The neighbors are quiet, the pool / theatre are extremely clean and the maintenance is quick and done well. I only have nice things to say about this property. I absolutely love it here.

                            Property Manager Response

                            11/19/2018

                            We appreciate you taking the time to leave feedback about your resident experience! We are glad to hear that you enjoy living at Pine Valley Ranch, and hope that we continue to meet your expectations.
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                            Current Resident 568440

                            Verified Resident 2018

                            4.7

                            11/8/2018

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                              Property Manager Response

                              11/19/2018

                              We are very happy to have provided you with such a positive experience!
                              Review Author Icon

                              Current Resident 566102

                              Verified Resident 2018

                              5.0

                              11/3/2018

                              We were welcomed with open arms by the Pine Valley Ranch team and absolutely fell in love with the apartment grounds and clubhouse amenities. You can even reserve at no cost, the theater room for family fun nights! Everyone has been more than accommodating during our transition to Spokane from Tampa and we are very thankful for making this easy for our family. Pine Valley Ranch has raised the bar in the apartment world! A great example for other apartment complexes to lean from. Thanks again!

                                Property Manager Response

                                11/9/2018

                                We appreciate you taking the time to leave feedback about your resident experience! We are glad to hear that you enjoy living at Pine Valley Ranch, and hope that we continue to meet your expectations.
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                                Current Resident 564207

                                Verified Resident 2011 - 2019

                                4.7

                                11/12/2019

                                We've been here a long time and for the most part it has been good. Beautiful grounds, nice apartments, a great dog park and very good office and maintenance staff with which to work. The pool area is exceptionally nice and the hiking trails are great as well.

                                  Property Manager Response

                                  11/6/2018

                                  Thank you for the kind feedback! We work hard to deliver the best customer service possible, and are so glad to hear you had a great experience living here.
                                  Review Author Icon

                                  Current Resident 559712

                                  Verified Resident 2017 - 2018

                                  3.2

                                  10/20/2018

                                  I love living at Pine Valley Ranch apts! It meets all of my current needs at this stage of life. I hope they continue to keep it up - (Oh I do think another pool is needed and fitness equip now that you've added the whole second phase - too many units for one pool with all the kids and I've tried to use the equip but it's been full many times. Thank you!!

                                    Property Manager Response

                                    10/30/2018

                                    We appreciate you taking the time to leave feedback about your resident experience! We are glad to hear that you enjoy living at Pine Valley Ranch, and hope that we continue to meet your expectations.
                                    Review Author Icon

                                    Current Resident 552143

                                    Verified Resident 2018 - 2019

                                    4.0

                                    5/21/2019

                                    beautiful community, newer apts with nice appliances and modern finishes. close to town, but has a secluded country vibe. easy access to freeways, shopping, etc. Good value for rent, maintenance team is fast, efficient and professional, office staff helpful

                                      Property Manager Response

                                      10/28/2018

                                      Verified Resident , thanks for your feedback! We at Pine Valley Ranch always enjoy hearing from residents, and we appreciate your thoughtful comments.
                                      Review Author Icon

                                      Current Resident 552136

                                      Verified Resident 2018

                                      4.5

                                      11/23/2018

                                      It's quiet, relaxing, and has a lot of amenities. It's right next to Albertsons so it's faster for me to walk there than drive if I need 1 or 2 items. It is farther away from restaurants, the freeway, and most activities than many other apartments, but it is what we wanted from our apartment complex. We prefer the extra 5 or so minute drive for the quiet, comparative privacy, and lack of crime and other sketchy elements you might find in apartments closer to freeways and downtown.

                                        Property Manager Response

                                        10/28/2018

                                        It's great to hear from you ! It means a lot to us that you took the time to share your thoughts about Pine Valley Ranch.
                                        Review Author Icon

                                        Current Resident 548983

                                        Verified Resident 2018

                                        5.0

                                        9/30/2018

                                        The apartment is very nice and is in a good location, near businesses and nature. Neighbors are nice and Pine Valley staff are super friendly and helpful. They are awesome and made our move-in easy. They are understanding and accommodating. I'm thankful for all their help. I also love the hard wood floors and modern design. The area also feels safe. It is very clean and quiet.

                                          Property Manager Response

                                          10/3/2018

                                          Thanks for your feedback! We at Pine Valley Ranch always enjoy hearing from residents, and we appreciate your thoughtful comments.
                                          Review Author Icon

                                          Current Resident 542666

                                          Verified Resident 2018

                                          3.7

                                          9/13/2018

                                          We have never lived in an apartment before so are not able to rate the overall experience for being a resident of Pine Valley Ranch compared to other apartments. The cleaning we requested prior to moving in was completed on schedule and the office staff has been friendly and responsive.

                                            Property Manager Response

                                            9/20/2018

                                            Verified Resident, we appreciate you taking the time to leave feedback about your resident experience! We are glad to hear that you enjoy living at Pine Valley Ranch, and hope that we continue to meet your expectations.
                                            Review Author Icon

                                            Current Resident 536003

                                            Verified Resident 2018

                                            5.0

                                            9/1/2018

                                            Great experience all around. Staff was very helpful from the very beginning and continues to be very helpful! They are all very knowledgeable in everything the unit and surrounding amenities offer. Its been a great experience.

                                              Property Manager Response

                                              9/8/2018

                                              Verified Resident, thanks for your feedback! We at Pine Valley Ranch always enjoy hearing from residents, and we appreciate your thoughtful comments.
                                              Review Author Icon

                                              Current Resident 533596

                                              Verified Resident 2014 - 2018

                                              4.3

                                              8/28/2018

                                              Great place, staff is kind and helpful. It is close to nearby parks and nature with lots of walking trails onsite. Only complaint would be with the outside grounds people that come to cleanup and mow each week.

                                                Property Manager Response

                                                9/8/2018

                                                Verified Resident, thanks for your feedback! We at Pine Valley Ranch always enjoy hearing from residents, and we appreciate your thoughtful comments. Please give the office a call with your concerns about the grounds cleanup so we can try to fix it.
                                                Review Author Icon

                                                Current Resident 533590

                                                Verified Resident 2018

                                                3.2

                                                8/28/2018

                                                Good place to live parking could be bit better and the community is very quiet and everyone seems to keep to themselves and not to nosiey the dog that are in apartments don't bark and the bathrooms are big and very spacious

                                                  Property Manager Response

                                                  9/8/2018

                                                  Verified Resident, we appreciate you taking the time to leave feedback about your resident experience! We are glad to hear that you enjoy living at Pine Valley Ranch, and hope that we continue to meet your expectations.
                                                  Review Author Icon

                                                  Current Resident 531604

                                                  Verified Resident 2018 - 2019

                                                  5.0

                                                  8/31/2019

                                                  We love living here and are looking forward to renewing our lease.The staff is amazing and it is very quiet. We also love all of the community events, and the amenities are just icing on the cake. We have recommended Pine Valley to several people and will continue to do so.

                                                    Property Manager Response

                                                    9/8/2018

                                                    Thank you for the kind feedback! We work hard to deliver the best customer service possible, and are so glad to hear you had a great experience living here.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    One Bed One Bath B

                                                    1 Bed, 1 Bath | 745 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    One Bed One Bath A

                                                    1 Bed, 1 Bath | 731 sq. ft.

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                                                    One Bed One Bath C

                                                    1 Bed, 1 Bath | 758 sq. ft.

                                                    Contact property for pricing

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                                                    2 Bedrooms

                                                    Two Bed Two Bath B

                                                    2 Beds, 2 Baths | 1,034 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Two Bed Two Bath A

                                                    2 Beds, 2 Baths | 1,027 sq. ft.

                                                    Contact property for pricing

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                                                    Two Bed Two Bath C

                                                    2 Beds, 2 Baths | 1,103 sq. ft.

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                                                    Two Bed One Bath A

                                                    2 Beds, 1 Bath | 953 sq. ft.

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                                                    Two Bed One Bath B

                                                    2 Beds, 1 Bath | 953 sq. ft.

                                                    Contact property for pricing

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                                                    Two Bed One Bath C

                                                    2 Beds, 1 Bath | 986 sq. ft.

                                                    Contact property for pricing

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                                                    3 Bedrooms

                                                    Three Bed Two Bath

                                                    3 Beds, 2 Baths | 1,230 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B
                                                    B

                                                    Renter Ratings

                                                    B

                                                    Review Ratings (from 11 reviews)

                                                    Noise

                                                    3.3

                                                    Grounds

                                                    3.6

                                                    Safety

                                                    3.6

                                                    Office Staff

                                                    3.9

                                                    Maintenance

                                                    3.6

                                                    Neighborhood

                                                    3.7

                                                    Survey Scores N/A

                                                    Review Count

                                                    B+

                                                    Number of reviews in the past 365 days

                                                    11

                                                    Manager’s Review Engagement

                                                    C

                                                    Percentage of reviews responded to

                                                    54.55%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    10.45 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Other
                                                    • Garages with Remote and Covered Parking
                                                    • Parking
                                                    Other
                                                    • 24-Hour Fitness Center
                                                    • Air Conditioner
                                                    • Balcony or Patio
                                                    • Basketball Court
                                                    • Bike Racks
                                                    • Business Center
                                                    • Cat Friendly
                                                    • Ceiling Fans in Bedrooms
                                                    • Clubhouse with Wi-Fi
                                                    • Convenient to Schools
                                                    • Courtyards with Fire Pits
                                                    • Dining Room
                                                    • Dishwasher
                                                    • Dog Park
                                                    • Easy Access to I-90
                                                    • Energy Efficient Stainless Steel Appliances
                                                    • Flexible Rent Payment
                                                    • Hillside and Forest Views
                                                    • Large Dog Friendly
                                                    • Master Bath Showers
                                                    • Mirror Interactive Fitness Workouts
                                                    • Night Patrol
                                                    • On-site Personnel
                                                    • One, Two and Three Bedroom Floor Plans
                                                    • Peloton Spin Bikes
                                                    • Pet Wash Stations
                                                    • Playground
                                                    • Pool
                                                    • Poolside BBQ and Picnic Area
                                                    • Private Pea Patch Gardens and Greenhouses Available
                                                    • Reading Room
                                                    • Short-term Furnished Temporary Housing Available
                                                    • Theater Room
                                                    • Trailhead and Hiking Paths
                                                    • Vinyl Flooring
                                                    • Walk In Closets
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                                                    Leasing

                                                    Rugged, yet refined. Secluded, yet convenient. Intimate, yet open. When you live at Pine Valley Ranch, not only do you get to live among 56 acres of preserved nature but you also get to enjoy all of our enviable community amenities with easy access to many local destinations. You ll love our selection of modern one-, two- and three-bedroom apartments with patios and windows that frame those breathtaking hillside and forest views.
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                                                    Leasing Options

                                                      • 12 months

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Avenue5 Residential

                                                    B
                                                    B
                                                    Communities
                                                    732

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Pine Valley Ranch Rated?
                                                    Based on 234 number of votes by renters, Pine Valley Ranch is currently rated 4.4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Pine Valley Ranch?
                                                    Pine Valley Ranch is rated 3.6 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Pine Valley Ranch is rated 3.6 out of 5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    What are noise levels like at Pine Valley Ranch?
                                                    Pine Valley Ranch is rated 3.3 out of 5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    How safe is Pine Valley Ranch?
                                                    Pine Valley Ranch is rated 3.6 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    Pine Valley Ranch is rated 3.7 out of 5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    How satisfied are residents with the staff at Pine Valley Ranch?
                                                    Pine Valley Ranch is rated 3.9 out of 5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 54.55% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 10.45 days to their community reviews in the past year.
                                                    Who manages Pine Valley Ranch?
                                                    Avenue5 Residential
                                                    What is the pet policy at Pine Valley Ranch?
                                                    No pet policy available
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    What is the move-in special?
                                                    One month free on select homes! Waived app and admin on select 2 bedroom homes! Ask how you can receive 6 months free on a carport! Contact our leasing office for more details. *Restrictions apply.

                                                    Contact Property

                                                    April 2026

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                                                    Under New Management

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                                                    Pine Valley Ranch is a 731 - 1,230 sq. ft. apartment in Spokane in zip code 99206. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Spokane Valley, Airway Heights, Veradale, Medical Lake, Mead, Cheney, Deer Park, Post Falls, Rathdrum, Coeur D'Alene, Hayden Lake, Dalton Gardens, and Spirit Lake.