Allure Apartments
A-
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Award Winner
3099 West Chapman Avenue, Orange, CA 92868

3.9

(245 Reviews)

Reviews

3.9 rating

245 total reviews

(

165 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 1049152

Verified Resident 2020 - 2022

3.8

7/28/2022

Walkways are very stained and dirty, both carpet and concrete. Trash is often backed up, but residents throw trash in the rooms even when it isn’t backed up. People drive WAY too fast in the garage. It’s dangerous.

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    Current Resident 1046244

    Verified Resident 2018 - 2022

    2.5

    7/19/2022

    When we moved in, the community was great. The community was clean and the upkeep was good. The maintenance team, especially Carlos, was fantastic. Erica and Karen, the manager and assistant manager were on top of things. After they left, Tia has been the bright spot. She can't do it all though!!! All of the best maintenance guys have moved on. Carlos was the best!!!

      Updated Review

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      Current Resident 848237

      Verified Resident 2020 - 2022

      3.2

      6/27/2022

      Well since we have new management the communication of work being done on the plumbing hasn’t been what it used to be. We don’t receive notice of when the water will be shut off and when it will be potentially back on. And the maintenance requests are backed up due to short staffing. Overall, average at best.

        Updated Review

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        Current Resident 769196

        Verified Resident 2018 - 2022

        2.7

        6/26/2022

        I’ve enjoyed living here for a few years, but recently there have been a lot of issues. I wouldn’t recommend living here just yet. The maintenance team takes forever to respond to issues (and I’m not sure it’s on them or on management to hire enough people).

          Review Author Icon

          Current Resident 1039292

          Verified Resident 2021 - 2022

          3.2

          6/25/2022

          really forcing me to write at least 201 characters or i can't submit? okay No i will not review this place any longer because it has gone to ---- No i will not review this place any longer because it has gone to ---- No i will not review this place any longer because it has gone to ---- No i will not review this place any longer because it has gone to ---- No i will not review this place any longer because it has gone to ---- No i will not review this place any longer because it has gone to ---- No i will not review this place any longer because it has gone to ---- No i will not review this place any longer because it has gone to ---- No i will not review this place any longer because it has gone to ----

            Review Author Icon

            Current Resident 1035225

            Verified Resident 2021 - 2022

            2.2

            6/13/2022

            Poorly maintained. Could be a great place to live if management was able to take care of basic requests. The people themselves are nice, but they just are not quite getting the job done. It have had to clean dog urine and feces and human vomit out of the hallways.

              Property Manager Response

              6/28/2022

              Verified Resident 1035225, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution, so if you are willing, please reach out to us at (714) 634-2111 to discuss this further.

              Updated Review

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              Current Resident 985776

              Verified Resident 2020 - 2022

              4.0

              5/25/2022

              The community it quiet. However there is constantly maintenance going on so water gets turned off. It’s great that the complex is smoke free because it keeps the area smelling fresh. Great distance away from Angel stadium and the Block shopping center.

                Property Manager Response

                5/26/2022

                Verified Resident 985776, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

                Updated Review

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                Current Resident 764447

                Verified Resident 2020 - 2022

                4.0

                5/10/2022

                Overall it's been a pleasant experience...... we've had a couple issues but management and staff are definitely a caring group. Besides this issue with the gas leak and a theft we had last week in the parking structure it's been great

                  Property Manager Response

                  5/13/2022

                  Verified Resident 764447, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!
                  Review Author Icon

                  Current Resident 1014395

                  Verified Resident 2019 - 2022

                  4.3

                  4/9/2022

                  Experience has been mostly good. Communication from management has become less consistent, front gate has been broken for a really long time now, when gate was working people would stop at the entrance to grab their mail blocking cars behind them.

                    Property Manager Response

                    4/13/2022

                    Thank you for the positive review! Sorry that you feel communication was less consistent during our office staff shortage these last two months. We will continue to work hard on keeping property communication constant.
                    Review Author Icon

                    Current Resident 1000464

                    Verified Resident 2020 - 2021

                    5.0

                    2/21/2022

                    Allure is an amazing community, the staff is always friendly & maintenance is very prompt. I love living here, it’s quiet & I feel safe at home. It feels like you’re a resort. They keep all the community amenities very clean.

                      Property Manager Response

                      9/15/2022

                      Verified Resident 1000464, we're happy you found our staff to be so supportive during your experience here at Allure Apartments.

                      Updated Review

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                      Current Resident 806242

                      Verified Resident 2012 - 2021

                      4.0

                      1/12/2022

                      This community is close to everything that is a plus. I haven't had too many concerns living here. Some management teams have been better than others as well as office staff. I think there are improvements that could be made.

                        Property Manager Response

                        1/10/2024

                        Dear Resident, Thank you for your feedback and for highlighting the convenience of our community's location. We appreciate your perspective and are committed to continuous improvement. If you have specific suggestions or concerns, please don't hesitate to share them with us. Your input is valuable, and we aim to make Allure an even better place to call home. Best regards, Tia Holcomb Assistant Manager Allure Apartments

                        Updated Review

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                        Current Resident 904275

                        Verified Resident 2021

                        4.3

                        12/26/2021

                        Living at allure has been a great experience so far, weve been here since March this year and have not encountered any big issues that have been problematic. Whenever something does come up or we need maintenance work done, allure staff of quick to handle whatever situation it is. Completely love the allure team, so grateful to have great management here.

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                          Current Resident 975857

                          Verified Resident 2020 - 2021

                          2.7

                          11/26/2021

                          Do not live here. The management at the Allure properties is terrible. Tia and Elena will go out of their way to give poor customer service and passive aggressive comments. There are other communities close by that are much better than this place. Also, the pet owners are inconsiderate and dont pick up their pet waste. I wish I looked at the reviews of Allure before I chose to live here.

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                            Current Resident 927688

                            Verified Resident 2021

                            5.0

                            7/15/2021

                            We have only lived here for a few weeks, but so far our experience has been great. The gym is very clean and up to date, and the pool is resort like with cabanas and modern lounge chairs. It feels like we live in an upscale hotel.

                              Property Manager Response

                              7/16/2021

                              Hello, Thank you for your kind and thoughtful review! We are happy you are enjoying the amenities and your experience here. Sincerely, Management
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                              Current Resident 921297

                              Verified Resident 2020 - 2021

                              4.2

                              6/26/2021

                              The maintenance group that runs this apartment complex has always been so friendly and accommodating to what's going on. It's the usual; slow drains, garbage disposal, etc. I've never had to wait long for them to address and fix issues.

                                Property Manager Response

                                7/13/2021

                                Dear Resident, Thank you for your kind message! We appreciate your feedback and hope you continue to enjoy your residency here at Allure. Sincerely, Management
                                Review Author Icon

                                Former Resident 136526

                                Resident 2020 - 2021

                                2.2

                                6/18/2021

                                Allure Apartments was once considered our home, until the staff (surprisingly the main people in office) gaslighted legitimate complaints that we have now sent to higher operations, directed the blame on us residents instead of tackling the problem head on, and deliberately made our moving situation 10 times more complicated than it needed to be. In the end, even after we moved out, they refused to help us with our wrongly written final credit statements, once again sidestepping any issue brought forth to them. Allure is a great place to live overall, but management is HIGHLY unprofessional, RUDE, and deserved to be fired quite honestly. Our issues with management got to a point where we felt the need to get a lawyer involved, as their lack of effort to help got to a point where we needed higher protection to feel safe where we lived.

                                  Property Manager Response

                                  9/14/2021

                                  Hello, We appreciate your feedback, as we re always looking for ways to improve our business. Thank you for taking the time to write a candid review. Please feel free to contact the office to discuss any issues. Sincerely, Management
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                                  Current Resident 908070

                                  Verified Resident 2020 - 2021

                                  4.7

                                  5/25/2021

                                  So far, so good! Ammenities are great. At the moment no complaints. Is a quiet community and the administration is really friendly and helpful. Prices are good and the communication with leasing office is great!

                                    Property Manager Response

                                    9/28/2021

                                    Hello! We strive for 100% satisfaction, and it is so great to see that you had such a positive experience with us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Allure Apartments! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Management

                                    Updated Review

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                                    Current Resident 879649

                                    Verified Resident 2020 - 2021

                                    5.0

                                    5/13/2021

                                    Living at Allure has been wonderful. When ever a service request has been submitted it always gets resolved within 24hrs which is incredible. All requests have been completely with the utmost professionalism.

                                      Property Manager Response

                                      9/28/2021

                                      Hello! We strive for 100% satisfaction, and it is so great to see that you had such a positive experience with us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Allure Apartments! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Management

                                      Updated Review

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                                      Current Resident 779895

                                      Verified Resident 2020 - 2021

                                      5.0

                                      5/11/2021

                                      Greatest time in my life and Im so happy to have a great year and a great day to have fun with this home !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

                                        Property Manager Response

                                        9/28/2021

                                        Hello! We strive for 100% satisfaction, and it is so great to see that you have scored the team here at Allure, 5 stars in every category! Reading "Greatest time in my life; and so happy to be here...." is such a refreshing read. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Allure Apartments! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Management

                                        Updated Review

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                                        Current Resident 748205

                                        Verified Resident 2017 - 2021

                                        4.8

                                        5/1/2021

                                        Great place to live, amenities are excellent. Staff is very professional. The only downside is the freeway noise, keeping the windows closed will reduce noise. Been living for about three years and was the best decision ever.

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                                          Current Resident 890734

                                          Verified Resident 2019 - 2021

                                          4.7

                                          4/8/2021

                                          The maintenance crew are exceptional here and very friendly. The apartments are normally a very quiet and cozy place. The package delivery system is top notch in the area is perfect. The security measures and clean up crew regarding the covid situation has been handled perfectly.

                                            Updated Review

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                                            Current Resident 837546

                                            Verified Resident 2020

                                            4.8

                                            2/28/2021

                                            I am really happy here. The walls are thick and it is quiet because of that. I know the reviews say there are some issues with car break-ins which is unfortunate. I havent had any personal problems but I can see that it could be easy to get into the parking lot. Overall I think the staff are extremely friendly and have been helpful through the pandemic, especially Dinesh and Karen V. The pool area is really cute and has nice cabanas. The appliances are quality and this place is near a lot of highways and the Chapman University. Some other apartments had complaints of roaches and lack of aircon. You wont find either here. The price is steep but what isnt expensive in this area? You are paying for quality. Im renewing a second year.

                                              Review Author Icon

                                              Current Resident 875726

                                              Verified Resident 2020

                                              4.3

                                              2/24/2021

                                              I have loved the staff and the safe community. I wish there were more strict rules in place that prevented did feces from growing mold on the grass from residents who dont pick it up. I dont feel safe touching the gates with Covid

                                                Review Author Icon

                                                Current Resident 845183

                                                Verified Resident 2020

                                                5.0

                                                11/19/2020

                                                We could not be happier with our decision of choosing Allure! 5 stars without a doubt! Allure was able to get us approved and moved in in less than 48 hours. The office staff are amazing, always helpful, and very kind. The apartments are gorgeous, spacious, and beat the price and size of majority of other apartments in OC. Allure is surrounded by so many things to do, places to shop, and delicious restaurants. I would recommend Allure to anyone looking for a clean, pet friendly, place to live with many great amenities!

                                                  Property Manager Response

                                                  12/24/2020

                                                  Hi there! Thank you for taking the time to leave a such a nice review for us at Allure. We're happy we could meet your expectations!
                                                  Review Author Icon

                                                  Current Resident 839827

                                                  Verified Resident 2020

                                                  5.0

                                                  11/4/2020

                                                  Staff has been great dealing with covid - I felt extremely safe during the leasing process and actually enjoyed the self guided tours. The leasing folks answered all of my questions and the application process was very easy to complete and submit online.

                                                    Property Manager Response

                                                    12/24/2020

                                                    Hi there! We are very happy to have provided you with such a positive and safe experience!

                                                    Floor Plans & Pricing

                                                    Studio

                                                    S1

                                                    Studio, 1 Bath | 595 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    1 Bedroom

                                                    A4 Loft

                                                    1 Bed, 1 Bath | 881 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    A4

                                                    1 Bed, 1 Bath | 751 sq. ft.

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                                                    See Floor Plan Details

                                                    A1 Loft

                                                    1 Bed, 1 Bath | 723 sq. ft.

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                                                    See Floor Plan Details

                                                    A2 Loft

                                                    1 Bed, 1 Bath | 946 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    A2

                                                    1 Bed, 1 Bath | 820 sq. ft.

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                                                    See Floor Plan Details

                                                    A1

                                                    1 Bed, 1 Bath | 604 sq. ft.

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                                                    See Floor Plan Details

                                                    A5

                                                    1 Bed, 1 Bath | 800 sq. ft.

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                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    B3 Loft

                                                    2 Beds, 2 Baths | 1,634 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    B2

                                                    2 Beds, 2 Baths | 1,120 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    B4

                                                    2 Beds, 2 Baths | 1,181 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    B3

                                                    2 Beds, 2 Baths | 1,453 sq. ft.

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                                                    See Floor Plan Details

                                                    B2 Loft

                                                    2 Beds, 2 Baths | 1,265 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings (from 12 reviews)

                                                    Noise

                                                    4.2

                                                    Grounds

                                                    4.2

                                                    Safety

                                                    4.1

                                                    Office Staff

                                                    4.3

                                                    Maintenance

                                                    4.3

                                                    Neighborhood

                                                    4.6

                                                    Survey Scores N/A

                                                    Review Count

                                                    A-

                                                    Number of reviews in the past 365 days

                                                    12

                                                    Manager’s Review Engagement

                                                    A-

                                                    Percentage of reviews responded to

                                                    83.33%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    13.08 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Covered Parking
                                                    • Garage
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: We welcome 2 pets per apartment home. There is a $500 pet deposit which covers up to two pets. Pet rent is $35 per month for cats and $50 per month for dogs. We do not have any weight limits, but breed restrictions do apply.. Pet Limit: 2
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                                                      More Info
                                                    • Cats Allowed
                                                      Restrictions: We welcome 2 pets per apartment home. There is a $500 pet deposit which covers up to two pets. Pet rent is $35 per month for cats and $50 per month for dogs. We do not have any weight limits, but breed restrictions do apply.. Pet Limit: 2
                                                      Less Info
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                                                    Other
                                                    • Additional Storage
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Business Center
                                                    • Cat Friendly
                                                    • Clubhouse
                                                    • Controlled Access
                                                    • Dishwasher
                                                    • Electronic Payments Accepted
                                                    • Elevator
                                                    • Fitness Center
                                                    • Freeway Access
                                                    • Landscaped Courtyards with Fountain
                                                    • Large Dog Friendly
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Outdoor Lounge with Fire Pit
                                                    • Package Receiving Service
                                                    • Pet-Friendly Community
                                                    • Poolside Cabanas with Daybeds
                                                    • Premium Poolside Furnishings and Grill
                                                    • Public Transportation
                                                    • Resort Style Swimming Pool
                                                    • Short Term Lease Available
                                                    • Valet Dry Cleaning Service
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                                                    Leasing

                                                    We are temporarily ceasing in-person tours with prospective residents. Virtual tours are available. Call us today for more information!Our Orange, CA apartments feature thoughtfully designed floor plans offering spacious living areas with ceilings up to 19 ft high, massive walk in closets, and inviting fireplaces in select loft locations. Our high end interior finishes include premium granite counter tops, stainless steel appliances, in-home washers and dryers and other features you would expect to find in a home of your own. On-site amenities include an executive business center and conference room, clubhouse equipped with a full kitchen and complimentary WiFi, 24-hour fitness facilities, and a heated outdoor pool and Jacuzzi spa. With a central location thats close to I-5, Allure offers convenience and easy access to the best of Southern California. Come in today and discover why our Orange County apartments for rent are exactly what you're looking for!
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                                                    Leasing Options

                                                      • Available months 13,14,15

                                                    Office Hours

                                                    • Sunday: 10:00 AM - 05:00 PM
                                                    • Monday - Saturday: 09:00 AM - 06:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3816

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Allure Apartments Rated?
                                                    Based on 245 number of votes by renters, Allure Apartments is currently rated 3.9 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Allure Apartments?
                                                    Allure Apartments is rated 4.2 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Allure Apartments is rated 4.3 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Allure Apartments?
                                                    Allure Apartments is rated 4.2 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Allure Apartments?
                                                    Allure Apartments is rated 4.1 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Allure Apartments is rated 4.6 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Allure Apartments?
                                                    Allure Apartments is rated 4.3 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 83.33% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 13.08 days to their community reviews in the past year.
                                                    Who manages Allure Apartments?
                                                    Greystar
                                                    What is the pet policy at Allure Apartments?
                                                    Dogs Allowed
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $500 pet deposit which covers up to two pets. Pet rent is $35 per month for cats and $50 per month for dogs. We do not have any weight limits, but breed restrictions do apply.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $500 pet deposit which covers up to two pets. Pet rent is $35 per month for cats and $50 per month for dogs. We do not have any weight limits, but breed restrictions do apply.
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Contact Property

                                                    April 2026

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                                                    Under New Management

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                                                    Allure Apartments is a 595 - 1,634 sq. ft. apartment in Orange in zip code 92868. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Villa Park, Santa Ana, Tustin, Placentia, Anaheim Hills, Anaheim, Garden Grove, Fullerton, Yorba Linda, Fountain Valley, Stanton, Midway, and Irvine.