Allure Apartments
A-
A-
Award Winner
3099 West Chapman Avenue, Orange, CA 92868

3.9

(245 Reviews)

Reviews

3.9 rating

245 total reviews

(

165 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Current Resident 137975

Verified Resident 2008 - 2015

3.2

3/3/2015

I have no comments to make except that the noise by the pool at 3:00 a.m. is unacceptable. That there is someone patrolling the complex who doesn't hear the ruckus, or does hear it and doesn't do anything about it is management problem that needs to be rectified.

    Review Author Icon

    Current Resident 123139

    Verified Resident 2015

    4.7

    1/16/2015

    Everything was perfect upon moving in. The staff was great and the apartment was even better than I expected! The high ceilings, loft and kitchen are simply fabulous. I'm so pleased with my decision to move to Allure! It is definitely my best rental experience this far.

      Review Author Icon

      Current Resident 120462

      Verified Resident 2014

      5.0

      12/31/2014

      It was very nice and the two ladies that helped my wife and I were fantastic. I don't like to move but it helps to have your paperwork go smoothly. I like the place and the security of the building. Makes my wife feel safe and I like that. I like that.

        Review Author Icon

        Current Resident 117755

        Verified Resident 2014

        3.2

        12/16/2014

        good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good

          Review Author Icon

          Current Resident 117533

          Verified Resident 2014

          4.8

          12/16/2014

          My Fiance and I have lived at Allure for over a year. When we wanted to transfer into a bigger unit, the Allure Staff was very accommodating to your desires. The transfer was quick and easy. I would recommend this community to anyone looking to have a real home.

            Review Author Icon

            Current Resident 111766

            Verified Resident 2012 - 2014

            4.8

            11/10/2014

            The Greatest leasing staff I've ever experienced in my entire life. The management team accommodates all my requests and are very responsive to all my requests or questions. The gym is very always clean and very convenient to the residents.

              Updated Review

              Review Author Icon

              mrakoff

              Resident 2012 - 2014

              1.0

              11/9/2014

              !!!!!!!!!!!!!!!!!!!!!!!!HOUSE OF HORRORS!!!!!!!!!!!!!!!!!!!! This place is garbage. They just threw us out a severally handicapped terminally ill child, 2 elderly people giving us a 3 day notice, just because we're from NY and aren't little OC babies crying when we're being screwed. Stalkers paradise! Stupid Elvis look alike resident walks right into my friend walking our dog and he cry's like a little baby to the office our dog "attacked" his little pug dog, (he never even came close to his stupid dog) when we told him to cross the street (common sense would dictate that to anyone with a brain), he says f you I'll walk anywhere I want, management is rude, once you sign the lease, don't expect to get your money back either. Water is constantly being shut off, ants everywhere, fire alarms going off at all hours of the day and night, leasing manager is scum, got a 3 day notice saying were a nuisance, despite living here for over 3 years. Managements lawyers are scum and fabricated 90% of the "complaints" on the so-called 3 day notice. It stinks, smells like urine and feces everywhere from the dogs pooping everywhere, management is fake --- and are rude and sarcastic after you sign the lease. The only time you see their fake --- "smiles" is when you bring the check in for the rent the 1st of the month. Don't expect to get anything out of this place once you sign a lease. Paid over 2300 a month to get stalked and harassed. We have been stalked since the first day we moved into this "development". Management has done nothing about any of our complaints about other reisdents and turned all of our complaints completely around and made it sound like we were the guilty party when all we wanted to do was live here in peace. We have been stalked, harassed and targeted by management here since the first day we moved in. Don't expect to cook a meal without ants in your food, there everywhere. A neighbor living in the development blocked our apartment access and wouldn't let us into our apartment to get our shopping cart and stated, "I live here, I'll go wherever the hell I want to, what the f are you going to do about it in a threatening, combative and aggressive tone, he even walked up to him in the parking lot and tried starting a fight with him. People doing donuts in the parking lot day and night, you take your life into your own hands when you walk in it. Some guy swerved into use when we were leaving the lot and he had the nerve to flip me off and blow his horn at me. When I complained to management, they claimed it wasn't their problem, it was OCPD's problem. People crashing the gate all the time, making themselves at home in the pool area who don't even live here, noise from parties in the pool area day and all hours of the night, security does nothing and your lucky if they even come out here. All of the security guards think their Rambo and always have something smart to say to you. Big problem with the upstairs neighbors also, deliberately pounding their feet day and night. Police won't do anything either. They were called on numerous occasions and said it was managements problem and that its "apartment living". There are U-Haul vans on Rampart every day from people moving out of this place. Don't bother complaining to management, they will do nothing. I'm calling the media on this dump.

                Review Author Icon

                Current Resident 110044

                Verified Resident 2014

                4.7

                11/3/2014

                Your apartmant building staff should always be one of the things you look for in a good apartment building, and I found it here in Allure apartments. They're extremely helpful, even with house cleaning tips! The little community events are also a big plus.

                  Review Author Icon

                  Current Resident 106207

                  Verified Resident 2013 - 2014

                  4.3

                  10/17/2014

                  Staff is very nice and go above and beyond to help in anyway. The community is clean and safe. There are a lot of ants, but little sugar ants that are not really a bother. I spray Raid now and then and they go away. Great access to the highways, shopping, and sports(angels and ducks are right there) I am a runner so living next to the santa ana trail is amazing and it is a nice run or bike path. Neighbors are very quiet. Weekends people are out by the pool and can get a little loud, but some cranky neighbor usually yells at them to quiet down. When there is something going on at the pool just closing the door and windows blocks out any outside noise. (cranky neighbor has not figured that one out yet) Cell phone service does suck within the building. I did have to get a landline...no matter what provider all my friends have limited to no cell phone service when they visit. Great building and staff. Apartments are awesome and well kept.

                    Review Author Icon

                    debbie mccormick

                    Resident 2013 - 2014

                    1.0

                    9/27/2014

                    I rate this complex with 1 star. We are current tenants and let me tell you we can't wait until our lease is up so we can get out of here. So many complaints! First, every month the water is shut off so they can clear the pipes. I have never head of such nonsense before. They claim they want to maintain the pipes so this is the necessary. However, when the water I shut off, it's never on within the timeframe they claim. We've gone 3 days without hot water. They make excuses about everything rather than fixing the problem. Second, the dog issue is crazy. There is a dog run where dog owners should be taking their dogs, but there's constantly dog crap on the sidewalks and maintenance is very slow at cleaning the grounds. The pool area is dirty. They need to replace the lounge chairs, I won't even sit on them without wrapping a towel around them, their nasty and old. Beware of this place and think twice before moving here.

                      Review Author Icon

                      Current Resident 91663

                      Verified Resident 2014

                      4.0

                      8/22/2014

                      The property overall is great. There is no where else in the area where you can find apartments of this size, with the lofts included. However with our particular move in, it was so unpleasing it took away from the beauty of Allure Apartment. Unfortunately there were last minute problems that arouse (on the side of Allure)and the property manager was originally telling us (just 5 days before) that our move in date would be pushed back a whole month! Which is completely unacceptable. Then the solutions he was offering were not even helpful, and were very small in proportion to this large problem. Luckily a resident who was already living in Allure, in the same exact lay out, said she wanted to move out early for personal reasons and they took that opportunity to get that apartment ready for us. We moved in about 2 weeks after our original move in date and all the property manager did was apologize and lower our security deposit. Once moved in, we were happy because we got the awesome layout that we wanted but maintenance still had to come in and fix some issues here and there the first week, and we also had (and still have) an Ant problem. So property is great, the lay outs they offer, are unlike any other! The move in, and management team, not so great at all.

                        Review Author Icon

                        Current Resident 88072

                        Verified Resident 2014

                        4.7

                        8/8/2014

                        It is quiet and clean. Nice area with disneyland, shopping and dinning minutes away.

                          Review Author Icon

                          Current Resident 85651

                          Verified Resident 2013 - 2014

                          4.3

                          7/30/2014

                          Even though this is a smoking free complex there are often times where cigarette smell is present in hallways. Some pet owners are not courteous and leave excrement in public areas which smells and is unsightly. Otherwise, it isn't a bad place.

                            Review Author Icon

                            Current Resident 79284

                            Verified Resident 2014

                            4.2

                            7/1/2014

                            Staffs are very helpful. Great maintenance service when needed. The place is beautiful to be what you call home. Down side is the trash chute room. It's not a great matter but I have to hold my breath every time I go in there. Friendly community is always a plus and this place has got it.

                              Review Author Icon

                              Current Resident 70591

                              Verified Resident 2010 - 2014

                              4.3

                              5/21/2014

                              Good except parking sucks it very hard to have Friends over the speeding in the parking structure is bad it not enforced some going to get killed it a bad promblemq. Car radios blasting.in parking garage you can here in your apt.need more signs about dog owners picking up there dog waste I have a dog it amaze me how many don't especially those with big dogs there is so much you step in it

                                Review Author Icon

                                Current Resident 65728

                                Verified Resident 2014

                                5.0

                                4/28/2014

                                Love this community. customer service is second to none! would recommend complex to everyone! move was extremely easy. the pool and gym are fantastic. We all love the space of the apartment and the girls are so happy to be able to really make it their own.

                                  Review Author Icon

                                  Current Resident 64606

                                  Verified Resident 2013 - 2014

                                  4.8

                                  4/21/2014

                                  Great location with shopping, great food and entertainment a short drive away! Quiet street with very little traffic. Very close to Disney and nightly fireworks are really nice! Great complex if you have a roommate; a little pricey if single.

                                    Review Author Icon

                                    Current Resident 60916

                                    Verified Resident 2012 - 2014

                                    4.7

                                    4/2/2014

                                    The experience at Allure has been great. All of the staff is friendly and welcoming. They remember your name and apartment number when you come in, even though there are a lot of apartments. My complaint would be the noise level from the neighbors.

                                      Review Author Icon

                                      Current Resident 58740

                                      Verified Resident 2014

                                      4.8

                                      3/21/2014

                                      Staff is very nice and the package service is a vital part of living our modern life and it's really appreciated. Guest parking is a real issue. Maybe an agreement with the complex across the street but guest parking is limited. Love it so far!

                                        Review Author Icon

                                        Current Resident 58517

                                        Verified Resident 2010 - 2014

                                        4.7

                                        3/19/2014

                                        I am satisfied with the service I am getting from the staff in the office and maintenance people. I will surely recommend this apartment to my friends and acquaintance. Can you monitor the dog owners to leash their dogs. Also I noticed that the TVs in the exercise room are not working can you do something about it?

                                          Review Author Icon

                                          Current Resident 58453

                                          Verified Resident 2009 - 2014

                                          4.7

                                          3/19/2014

                                          I have been very happy living here in Allure! I love having all appliances in my apartment and new fixtures. A very professional community and very well kept. Staff is friendly and maintenance staff is very speedy with requests. Property has wonderful community events as well.

                                            Review Author Icon

                                            Current Resident 56711

                                            Verified Resident 2014

                                            5.0

                                            3/10/2014

                                            The amenities having in this community room are superb. They are providing 24 hours internet service,other facilities like printing,scanning etc. And if any problems in house they are clearing it immediately once we complain. We are very satisfied with that.

                                              Review Author Icon

                                              Current Resident 54185

                                              Verified Resident 2013 - 2014

                                              5.0

                                              8/4/2014

                                              I moved into this community in March of 2013 . I have been here approx.15 months .It really has been great . I never have lived in a place that takes care of maintenance as fast as this . Also the people in the office have gone way beyond the call of duty like taking care of packages that come from UPS or mail . Directing and helping our guests .And even when we got into this place it was a difficult fit for them because of credit history and they worked it all out . It has been a joy after what we had gone through.

                                                Review Author Icon

                                                Current Resident 52309

                                                Verified Resident 2013 - 2014

                                                4.7

                                                8/25/2014

                                                It's gotten a lot better since last year. I haven't experienced any of the fire alarms randomly going off lately. No motorcycle thefts. Had a great time renting out the clubhouse truly great family/friend experience. The staff is always helpful and very professional. A little pricey for a one bedroom apartment but you do pay for the area you're living in.

                                                  Review Author Icon

                                                  Current Resident 48708

                                                  Verified Resident 2013 - 2014

                                                  4.0

                                                  1/22/2014

                                                  Our exprerience at Allure Apartments have been great, the apartments are well taken care of and the staff is also great we have no complaints at this point i will highly recommend this complex to all my friends and co workers to rent here thank you.

                                                    Floor Plans & Pricing

                                                    Studio

                                                    S1

                                                    Studio, 1 Bath | 595 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    1 Bedroom

                                                    A4 Loft

                                                    1 Bed, 1 Bath | 881 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    A4

                                                    1 Bed, 1 Bath | 751 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    A1 Loft

                                                    1 Bed, 1 Bath | 723 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    A2 Loft

                                                    1 Bed, 1 Bath | 946 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    A2

                                                    1 Bed, 1 Bath | 820 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    A1

                                                    1 Bed, 1 Bath | 604 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    A5

                                                    1 Bed, 1 Bath | 800 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    B3 Loft

                                                    2 Beds, 2 Baths | 1,634 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    B2

                                                    2 Beds, 2 Baths | 1,120 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    B4

                                                    2 Beds, 2 Baths | 1,181 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    B3

                                                    2 Beds, 2 Baths | 1,453 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    B2 Loft

                                                    2 Beds, 2 Baths | 1,265 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings (from 12 reviews)

                                                    Noise

                                                    4.2

                                                    Grounds

                                                    4.2

                                                    Safety

                                                    4.1

                                                    Office Staff

                                                    4.3

                                                    Maintenance

                                                    4.3

                                                    Neighborhood

                                                    4.6

                                                    Survey Scores N/A

                                                    Review Count

                                                    A-

                                                    Number of reviews in the past 365 days

                                                    12

                                                    Manager’s Review Engagement

                                                    A-

                                                    Percentage of reviews responded to

                                                    83.33%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    12.92 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Covered Parking
                                                    • Garage
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: We welcome 2 pets per apartment home. There is a $500 pet deposit which covers up to two pets. Pet rent is $35 per month for cats and $50 per month for dogs. We do not have any weight limits, but breed restrictions do apply.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Restrictions: We welcome 2 pets per apartment home. There is a $500 pet deposit which covers up to two pets. Pet rent is $35 per month for cats and $50 per month for dogs. We do not have any weight limits, but breed restrictions do apply.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Additional Storage
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Business Center
                                                    • Cat Friendly
                                                    • Clubhouse
                                                    • Controlled Access
                                                    • Dishwasher
                                                    • Electronic Payments Accepted
                                                    • Elevator
                                                    • Fitness Center
                                                    • Freeway Access
                                                    • Landscaped Courtyards with Fountain
                                                    • Large Dog Friendly
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Outdoor Lounge with Fire Pit
                                                    • Package Receiving Service
                                                    • Pet-Friendly Community
                                                    • Poolside Cabanas with Daybeds
                                                    • Premium Poolside Furnishings and Grill
                                                    • Public Transportation
                                                    • Resort Style Swimming Pool
                                                    • Short Term Lease Available
                                                    • Valet Dry Cleaning Service
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    We are temporarily ceasing in-person tours with prospective residents. Virtual tours are available. Call us today for more information!Our Orange, CA apartments feature thoughtfully designed floor plans offering spacious living areas with ceilings up to 19 ft high, massive walk in closets, and inviting fireplaces in select loft locations. Our high end interior finishes include premium granite counter tops, stainless steel appliances, in-home washers and dryers and other features you would expect to find in a home of your own. On-site amenities include an executive business center and conference room, clubhouse equipped with a full kitchen and complimentary WiFi, 24-hour fitness facilities, and a heated outdoor pool and Jacuzzi spa. With a central location thats close to I-5, Allure offers convenience and easy access to the best of Southern California. Come in today and discover why our Orange County apartments for rent are exactly what you're looking for!
                                                    Show Less

                                                    Leasing Options

                                                      • Available months 13,14,15

                                                    Office Hours

                                                    • Sunday: 10:00 AM - 05:00 PM
                                                    • Monday - Saturday: 09:00 AM - 06:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3816

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Allure Apartments Rated?
                                                    Based on 245 number of votes by renters, Allure Apartments is currently rated 3.9 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Allure Apartments?
                                                    Allure Apartments is rated 4.2 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Allure Apartments is rated 4.3 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Allure Apartments?
                                                    Allure Apartments is rated 4.2 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Allure Apartments?
                                                    Allure Apartments is rated 4.1 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Allure Apartments is rated 4.6 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Allure Apartments?
                                                    Allure Apartments is rated 4.3 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 83.33% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 12.92 days to their community reviews in the past year.
                                                    Who manages Allure Apartments?
                                                    Greystar
                                                    What is the pet policy at Allure Apartments?
                                                    Dogs Allowed
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $500 pet deposit which covers up to two pets. Pet rent is $35 per month for cats and $50 per month for dogs. We do not have any weight limits, but breed restrictions do apply.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $500 pet deposit which covers up to two pets. Pet rent is $35 per month for cats and $50 per month for dogs. We do not have any weight limits, but breed restrictions do apply.
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Contact Property

                                                    April 2026

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Under New Management

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    Allure Apartments is a 595 - 1,634 sq. ft. apartment in Orange in zip code 92868. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Villa Park, Santa Ana, Tustin, Placentia, Anaheim Hills, Anaheim, Garden Grove, Fullerton, Yorba Linda, Fountain Valley, Stanton, Midway, and Irvine.