Lakeshore at Altamonte Springs Apartments

Current Resident 1152361

Verified Resident • 2023 - 2024

Wonderful place out of all departments I've been in this one is the best so far great Staff any problems they get right on it. They make sure it's done. They do a follow up to make sure it's done. they also have a great sense of humor thank you office staff Megan and Carol, thank you so much

Current Resident 1214773

Verified Resident • 2023 - 2024

Sorry but I just moved in, but so far I have it no compliance. Mrs. Carol was excellent and very knowledgeable and helpful. So far my surrounding neighborhoods seems to be very friendly. However the walls seems to be thin, we can hear upstairs walking, music, etc.

Current Resident 1211901

Verified Resident • 2023

The leasing office has been very helpful with the move-in process as well as any issues that we have contacted them with. Will like to see more evidence that the maintenance guys/girls are doing the work, instead of just replying to the notice and claiming it was done.

Current Resident 1202564

Verified Resident • 2023

I love the ambiance however if you work nights and live in the first floor, it would be impossible to sleep because some people would run a marathon upstairs and play bowling. After 10:30 pm some people would actually yell very loud so the heavenly kingdom can hear

Former Resident 151115

Resident • 2020 - 2023

Please avoid at all costs

Please choose any other complex to live than this one. We have finally moved out and I cannot express enough how unpleasant dealing with this management team has been since we gave our move-out notice. None of the final charges were posted until the very last day of the lease when they could have been calculated from the day we gave notice. The water charges were projected out to assume our usage before the actual bill gets sent from the utility company and they have grossly misjudged our usage for a time period we weren't even living in the unit anymore. Management will argue with you over text instead of communicating effectively from the beginning like true professionals. There was always confusing or conflicting information.   This complex is just a mess. There is dog poop littered all over the area and despite the number of waste stations provided, the stations are hardly emptied enough, causing them to overflow. Dog owners repeatedly walk their animals without leashes despite local leash laws and the office will not send reminders if asked. The apartments are poorly renovated and poorly maintained. Roofing was done with zero notice to the community and lasted for almost a month, forcing my night-shift-working husband to sacrifice weeks of peaceful sleep. Pressure washing was scheduled on multiple occasions that did not happen as scheduled, causing one of our doormats to be ruined. Our ceiling gushed water randomly for almost 3 years from the upstairs neighbors flooding their bathroom into faulty pipes and the maintenance team's solution was to paint over the areas that leaked. Water leaked into our bedroom floor under the carpet from the unit next door and management/maintenance showed no concern for this whatsoever. Our unit was infested with roaches and the only solution provided for several months was a weekly pest control visit with Raid dripped randomly on the floor. When we were finally scheduled for fumigation, management did not communicate with us properly whatsoever about what preparation was needed, forcing us to board our dog for multiple days unnecessarily. And after the fumigation was finished, we received a phone call offering to clean our entire unit of the fumigation residue for free. This cleaning turned out to only include the kitchen area even though the entire unit was promised. Management refuses to make any maintenance appointments for their repairs to your unit regardless of the notes you list in your requests; maintenance will just show up knocking at any time of day. This is not realistic to those who have jobs outside of the home and/or pets that are not constantly caged. Maintenance and third-party vendors have opened our unit door without knocking. We were told at the time of one lease renewal that we were "required" to pay for a third-party app that stores our pet's information as "pet screening", when we had lived in the unit with that same pet for 2 years. And this "required" charge appeared only 24 hours before our lease renewed. Lease renewal pricing was historically not prepared or available within an appropriate timeframe considering tenants are required to provide a 60-day move out notice. During our final lease renewal term, we were only presented with two lease term/price options to fit into our budget when the last renewal period offered us triple the options. When they raised rent a minimum of 22% on our last lease renewal in June 2022, a manager practically laughed at us for being upset when we sat down with them in person. The cost is rising dramatically to match the market rates without improving the property whatsoever or providing a comparable level of professionalism in their customer service. Working class individuals are being priced of less-than-mediocre living spaces all for corporate greed. Please avoid this complex at all costs.

Current Resident 1184374

Verified Resident • 2023

It was a easy process and the office staff is very accommodating and assists you when needed. I really like the community, it's well maintained and love the lake view on my morning walks. The prices are high but you get a whole lot of square feet.

Current Resident 1182506

Verified Resident • 2022 - 2023

It's Great Nice Quite Neighborhood, Love the community . The pool the gym are my favorite parts of all. It's always nice and clean and comfortable everytime I go . I most definitely would recommend this community

Current Resident 1180720

Verified Resident • 2023

.The location of the place is perfect, in the community I recommend having more empathy with the service, having things in better condition before delivering apartments. The place is quiet and not stressful at all.

Current Resident 1179983

Verified Resident • 2023

The move in process was very quick and easy. I needed to move into a place ASAP and the front office made that very easy for me. The complex itself is very cute and quiet and the apartments have a lot of room and in them. I've only been in for a few days but so far I am very pleased.

Current Resident 1178096

Verified Resident • 2023

Unit wasn't ready! Was forced to move in since didn't have anywhere else to stay and would have been on the streets. Was shown display unit instead of actual unit "big mistake". Maintenance hasn't completed none of numerous request put in. Contract broke first day when moved in. Carpet and vinyl floor dirty spots hasn't been cleaned and you can smell it. Sinks leak and can smell mold from the kitchen. Ducts has over inch of dust in it with no filter. The list goes on.. Stay away!

Current Resident 1065949

Verified Resident • 2022 - 2023

In general, overall the apartment, while not the newest, it is very well-kept and maintained.The Amenities such as the pool and the gym is adequate. the tennis court was removed and did not get replaced. and the car wash area has been inoperable for a very long time. Pet owners neglect to clean up after their pets.

Current Resident 1166237

Verified Resident • 2023

The community is relatively laid back and quiet, apartments are a little bit older but the maintenance staff has been attentive to any issues that have come up and the office staff has been on top of everything.

Current Resident 1161548

Verified Resident • 2023

Nice apartment and clean Nice apartment and clean Nice apartment and clean Nice apartment and clean Nice apartment and clean Nice apartment and clean Nice apartment and clean Nice apartment and clean Nice apartment and clean Nice apartment and clean Nice apartment and clean Nice apartment and clean Nice apartment and clean Nice apartment and clean

Current Resident 1152084

Verified Resident • 2022 - 2023

Great! The staff are friendly and the grounds are kept clean. The leasing office is responsive to all requests. The apartment complex has a great online system to put in service requests or to pay your rent . On time rental payments can be reported to credit bureaus, your discretion, to improve your credit score with on time payments. If they are any misunderstandings or issues, they will immediately follow up with a text or call to resolve any mishaps. All in all, great service!

Current Resident 1148374

Verified Resident • 2023

The pictures on the complex website do not match the apartment. If I had seen the apartment in person I would not have rented. There is a huge stain outside my front door and roaches in the refrigerator.

Current Resident 912086

Verified Resident • 2021 - 2023

Everyone has been friendly and the staff has always taken care of any concerns in a timely manner. They worked with me last year when I had a couple weeks between jobs that I was a couple days late with rent. They were very understanding and as long as i communicated with them they were very accommodating in helping me get through that rough patch!

Current Resident 1124627

Verified Resident • 2023

Nothing but love best place I've ever been in rated # 10 buy far I would love to stay here forever never been in set apartments like these well kept great office people I told 3 people about these apartments if they come here great wonderful great community a lot of friendly people around I moved from Clearwater I love the Water and beaches over there but here I love the people

Current Resident 902869

Verified Resident • 2021 - 2023

Where to begin. Mold, roaches, leaks, poor communication from office staff, smell of drugs in our home through ventilation, old AC that leaks into our closet. Maintenance seems to do the best they can with the limits set by someone higher up. Cheap and fast seems to be the outcome with a lot of corners cut. You can get much more from just renting a house. Same price, less issues, more space and privacy

Current Resident 1121021

Verified Resident • 2023

This community is amazing. The staff is attentive and tenants are friendly. The community is quiet and well maintained. The maintenance team, run by Art, is top notch and professional. Carol, in the office keeps us informed and taken care of.

Current Resident 1119882

Verified Resident • 2023

Nice place to live . Nice environment. All the management people are very friendly and helpful. The neighborhood is really clean and well maintained. The beach and the pool is perfect for kids and adults for recreation . Really happy to live here .

Current Resident 798617

Verified Resident • 2013 - 2023

Nice quiet community, the staff is helpful and maintenance issues are resolved quickly. The grounds and landscaping are well maintained. Really close to shopping , restaurants and highways. Overall a great place to live.

Current Resident 1103655

Verified Resident • 2020 - 2023

I've lived here for 3yrs and I enjoy my community. The management and staff are kind and available. The lake view is awesome and my neighbors are nice. I wish valet trash was an option and rent would slightly go up.

Current Resident 1096758

Verified Resident • 2022

The front office staff and maintenance are very nice and accommodating. The location is perfect and close to everything ie; shopping and interstate. The views by the pool is gorgeous, relaxing and serene

Current Resident 254024

Verified Resident • 2022

Community is good. Apartments are great and have a good size. Maintenance workers are really bad and lazy. They don't even make eye contact with the renters probably thinking we are going to ask them to fix the orders they are not taking care of.

Current Resident 1050853

Verified Resident • 2022

Nice place to live, even though it is pricey! Very quiet and clean. If you can afford it, great place to live. I would recommend if you do not have any other expenses or make great money. Very spacious!!!!!