The View at Mandarin
A
A
Award Winner
4263 Losco Road, Jacksonville, FL 32257

4.0

(341 Reviews & Surveys)
$1,109 - $1,521/mo

Reviews

4.0 rating

224 total reviews

(

142 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 533771

Verified Resident 2018

3.7

8/28/2018

This complex is advertised as a luxury apartment complex. It is hardly luxurious! I am renting a ???renovated ??? apartment which is falling apart. It is roach and ant infested. The ???renovated upgrades??? include a vinyl wood looking floor, which isn??™t too bad. But the rest...cabinets have been painted black without washing off the greasy residue so they are sticky to the touch and won??™t come clean. My kitchen sink was falling out and was fixed by building a support under to keep it in place but was never caulked or sealed. When I asked them to caulk it or seal it they said it wasn??™t necessary. The door frames have gouges which have just been painted over without fixing and the popcorn ceiling is water stained through the apartment...I??™m on the bottom floor! Did I mention roach and ant infested? Yes, I did, it??™s bad! Really really bad! Stay away from this complex!

    Property Manager Response

    8/28/2018

    Thank you for your feedback. We are very sorry to hear about your experience as we strive to provide residents with a wonderful place to call home. We truly regret that your service needs have not been met to your satisfaction. Please contact us in the office so we may place your apartment on the pest control service list and to discuss the other items needing attention in your apartment.
    Review Author Icon

    Current Resident 533768

    Verified Resident 2017 - 2018

    3.3

    8/28/2018

    Worst experience ever. Very poor conditions, A.C. problem, fungal carpets, Windows, roof leaks , I suffered a lot. Beyond all this, manager Kristy talks very hurting. Very pains giving behaviour . She is unfit and unprofessional.

      Property Manager Response

      8/28/2018

      Thank you for your feedback. We strive to provide excellent customer service and sincerely apologize that you haven't received our best service. Please contact the office as soon as possible so that we may address your concerns in a timely manner.
      Review Author Icon

      Current Resident 533765

      Verified Resident 2018

      3.3

      8/28/2018

      my dissatisfaction is still the same as I already told the office, when I came to know the apartment I was introduced to a new one on the first floor and they told me that the only available one would be on the second floor was in renovation so they could not show me, I accepted, but when I moved the apartment was 3 floor and layout different from the one presented, wanted to change but said they could not ... I found myself cheated. tks

        Property Manager Response

        8/28/2018

        Thank you for your feedback. We strive to provide a clear picture of your future apartment home when you look at the model and sincerely regret that this was not your experience. We would love the opportunity to discuss this with you again, please contact us in the office.
        Review Author Icon

        Current Resident 531237

        Verified Resident 2018

        4.0

        8/22/2018

        Overall the location of the property is great. You have many grocery, and retail stores next it. It is easy to jump on to the highway from property. Highway exits are only 2 mins away. The physical appearance of the property is outdated, with the balconies being wooden and very warped. Some of the staircases that are connected to the balconies are inaccessible due to poor upkeep and and overall age. Inside the units the floors are lament and in my unit it is warped inwards. The cabinets that hold the sink had issues where the sink wasnt even connected or sealed properly. The A/C unit seems to struggle holding 74 degrees as inside of the unit during the day it stays 78. The back doors that lead into the balcony is very old and the sliding door with the screen falls of the rails. Maintenance knows of the issue and recognizes it but management doesn't do a overhaul of the back doors. The washer and dryer that came in the unit work perfect. The dishwasher holds stagnant water in it even thought never used. Water heater took a long amount of time to heat water and sometimes wouldn't heat at all. As stated above, great location but for the price it seems too high.

          Property Manager Response

          8/22/2018

          Thank you for your review. We strive to provide an excellent place to call home and regret that your apartment is needing attention. Please accept our apologies and allow us to make it right. Please call or come by our office to discuss your maintenance needs.
          Review Author Icon

          Current Resident 530544

          Verified Resident 2018

          5.0

          8/21/2018

          Though we haven??™t been here a very long time we have found the Vieira to be very welcoming and well maintained. It is also a very dog friendly community. The residents here are very respectful of each other. The advantage of having the lake in our backyard makes the road noise completely disappear. However, we still get the advantage of being close to everything that we need.

            Property Manager Response

            8/21/2018

            We appreciate your review. Thank you for making Viera at Mandarin your home. We will continue to strive to make it everything you expect and more. Please let us know if we can do anything for you!
            Review Author Icon

            Current Resident 709876

            Resident 2017 - 2018

            3.0

            6/16/2018

            People are nice. I have made friends. My first apartment with my significant other. Honestly we should have probably looked at more apartments before me made our final decision. Not saying this place is bad but my old friend from highscool lives in the apartments down the street from me and he has a two bed two bath for the same of what we are paying for our one bed one bath. At the time our rent here was cheaper then anywhere else. But hey! I can't complaine. I have a roof over my head.

              Property Manager Response

              6/28/2018

              We are happy you made Viera your home and hope to meet your expectations and show you how great we are and that your rent includes an excellent staff. :)
              Review Author Icon

              Prospective Resident 623603

              ProspectVisited 2018

              4.8

              6/6/2018

              Great community and quiet. I have a friend who lives here and I am now considering moving here because it's always quiet and I like the neighborhood. Great schools and nice scenery as well. I am hoping to be a resident soon.

                Property Manager Response

                6/28/2018

                We would love to make you part of our community. Please stop by for a tour of our community. We would love to have you!
                Review Author Icon

                Former Resident 623355

                Resident 2014 - 2018

                4.8

                6/6/2018

                I just moved out. If it were not for my growing family I would have stayed but they do not have 3 bedrooms. Very close to walk to grocery stores. Very beautiful landscape and clean. The handyman always came same day or next day. New ladies from new company are very nice and helpful. I will miss living here!

                  Property Manager Response

                  6/28/2018

                  We appreciate your kind words and we wish you best in your new home!
                  Review Author Icon

                  Prospective Resident 623417

                  ProspectVisited 2018

                  5.0

                  6/6/2018

                  I love your at Mandarin Community because the staff and maintenance is amazing and I plan on staying here for a very long time. I love Viera at Mandarin because it's really close by to all shopping centers and my children schools

                    Property Manager Response

                    6/28/2018

                    We are thankful you call Viera home and look forward to many years with you!
                    Review Author Icon

                    Rafael_L

                    Resident 2017 - 2018

                    4.8

                    6/5/2018

                    Viera is in the best school district and a very good place to live. The staff and the maintenance are very kind and helpful. They were always quick to respond to my requests. It's a pleasant place to live and I do recommend it.

                      Property Manager Response

                      6/28/2018

                      It's a pleasure to have you as part of our wonderful community. If you could be so gracious to change your recommendation to "Yes" instead of "No" it would be appreciated. Thank you for calling Viera home!
                      Review Author Icon

                      Current Resident 455180

                      Resident 2018

                      4.3

                      5/20/2018

                      Helpful staff and clean place to live lots of parking Near the stores,gas freeway and the beach is only 25 minutes away. Oh and the school system's are great. If you need a bus thats near by to or just ride your bike it's FL

                        Review Author Icon

                        Current Resident 386081

                        Resident 2018

                        4.0

                        5/13/2018

                        The staff is exceptional and very friendly. Dominique was a pleasure to work with. The home itself is very nice. You can tell it is been around for awhile, but the complex has installed new appliances, and the upkeep is getting better., and the gym and swimming pools are top notch! I highly recommend!

                          Review Author Icon

                          Shaun_B820

                          Resident 2017 - 2018

                          5.0

                          3/7/2018

                          I don’t grade based on whether things go wrong. I grade based on the respect, efficiency, and attitude of the office and maint. staff when things do go wrong. This is an amazing place to call home. A+

                            Review Author Icon

                            Current Resident 397583

                            Verified Resident 2017

                            3.8

                            9/19/2017

                            I really do enjoy living in this community. The location is amazing and the actual unit is a fairly good size for the price. I don't like that maintenance uses shortcuts to fix issues rather than actually curing the problem so it doesn't happen again. I had to submit 5+ requests in my first few days there and it took going to see the manager to have them fixed. Once I did go see her, the issues were looked at quickly and I am thankful for that. This is a good property overall with nice amenities and easy access to great areas!

                              Review Author Icon

                              Current Resident 396347

                              Verified Resident 2015 - 2017

                              2.7

                              9/16/2017

                              Not "upgrades" the apartments are garbage. Poorly put together. No storage, it's not a high end apartment for the price. They gone through new owners multiple times in 2 years. Maintenance always leaves a mess.

                                Property Manager Response

                                9/18/2017

                                We are sorry you feel this way about our lovely community. We sincerely hope you find something that better suits your needs.
                                Review Author Icon

                                Current Resident 396329

                                Verified Resident 2017

                                4.3

                                9/16/2017

                                Wonderful personnel with great personalities and helpful information. Based my out of state move on the information given by then and the website, photos don't match reality. Appliances don't match website photos completely. Why lead a prospective out of state renter to believe the standard is in those website photos then not bother to make each and every apartment the same as advertised.

                                  Property Manager Response

                                  9/18/2017

                                  Thank you for letting us know that the team has been helpful for you. Please contact the office so that anything you are not satisfied with can promptly be addressed! Thank you.
                                  Review Author Icon

                                  Current Resident 396325

                                  Verified Resident 2017

                                  5.0

                                  9/16/2017

                                  Caring, responsive staff and management. I've never received anything but smiling and helpful people. They don't complain and they have solid social skills. The property is well maintained. It is relaxing to walk around the entire campus. There are pet cleanup stations placed amply around, and most people actually use them to pick up after their pet's mess.

                                    Review Author Icon

                                    Current Resident 396303

                                    Verified Resident 2016 - 2017

                                    4.5

                                    9/16/2017

                                    Overall I've been happy with the apartments, I just wish there were three bedroom options. I have had no issues with neighbors, management, or maintenance. I'm now in my second year. Barring any unforeseen issues, I will probably keep renewing my lease.

                                      Review Author Icon

                                      Current Resident 387438

                                      Verified Resident 2010 - 2017

                                      4.3

                                      8/23/2017

                                      Lots of management changes. But overall I have had a pleasant experience living here. The only reason I would move is because the rent would be too high. I feel safe living here and it is very convenient location.

                                        Review Author Icon

                                        Current Resident 384404

                                        Verified Resident 2016 - 2017

                                        2.8

                                        8/16/2017

                                        Poor management. Only interested in their things/ money. No care for the tenant about their well being. Needs better communication. Pest control is atrocious. Code of conduct for tenants missing. False sense of security with the cop being just there to sleep and not do any thing. Over all very poor apartments to live in.

                                          Property Manager Response

                                          8/16/2017

                                          We are sorry you had such an unfortunate experience at our lovely community. Thank you for letting us know about it.
                                          Review Author Icon

                                          Current Resident 360064

                                          Verified Resident 2017

                                          4.0

                                          6/21/2017

                                          Property is well maintained and the office staff is very nice. I have met some nice people in the community. I feel the rent is a bit much but the area does offer a lot & the apartments are all updated and clean.

                                            Review Author Icon

                                            Current Resident 343170

                                            Verified Resident 2017

                                            4.2

                                            5/11/2017

                                            Everything is close. Very nice people to lease. Rush about problems. Gorgeous place. Complete. Very goog price. No noises. Lovely. The apartments are so comfortable.... No carpets at the whole house I love it. Beautiful view.

                                              Review Author Icon

                                              Current Resident 342373

                                              Verified Resident 2017

                                              5.0

                                              5/10/2017

                                              I've loved living here. I can't think of a single thing to complain about. The apartments are in great condition, the staff is super polite and helpful (the best I've ever experienced), and I feel safe and comfortable here with my daughter. I haven't seen bug problems or dirty conditions. Everything is very nice and professionally handled in this community.

                                                Review Author Icon

                                                Prospective Resident 722129

                                                ProspectVisited 2017

                                                3.2

                                                5/8/2017

                                                Horrible experience. We were told the apartment was ready two weeks before we moved in. On the day we came to sign the lease which was May 8th 2017 we went in the apartment and did a walk through. The apartment was not at all in move in condition. There was mold in both bathrooms, missing cover for vents, both bedrooms closet doors were out, huge stains on the carpet, the kitchen sink was being held up by piece of PVC pipe, the floors for the washer and dryer were half off and the apartment wasn't cleaned at all. The washing machine was the dirtiest I have ever seen. The bathroom handles in the tub was broken. The apartment wasn't cleaned at all. Before our walk through the lady in the office kept telling us to sign the lease first. I'm so happy we went and took a look first. When we went in the office and told them about the condition she what do you want me to do. How about you don't tell someone an apartment is ready and stress on signing the lease before walk through. Worst experience ever. We didn't sign the lease and we waiting on our deposit check. They are nice and friendly the staff, but PLEASE BE AWARE OF THIS PLACE. DONT sign the lease without doing a walk through the day you move in and make this your last option.

                                                Property Manager Response

                                                5/10/2017

                                                Thank you for your review. We are sorry that you feel that way about our lovely apartment homes. We wish you the best in search for a place that better suits your liking. Regards.
                                                Review Author Icon

                                                Ssantiago09

                                                Resident 2016 - 2017

                                                5.0

                                                2/2/2017

                                                I've been living close to a year at the place and for the most part I never had any issues until it came to the staffing. But recently that changed once new staffing took over. Jeni Dungan and her staff cleaned house and made an OK apartment complex great. Easy to work with and no one yells at me anymore for minor issues haha. Overall it's a great improvment and a nice place to live.

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  The Executive

                                                  3 Available Units

                                                  1 Bed, 1 Bath | 750 sq. ft.

                                                  $1,109 - $1,213

                                                  See Floor Plan Details

                                                  The Diplomat

                                                  1 Available Unit

                                                  1 Bed, 1 Bath | 600 sq. ft.

                                                  $1,179

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  The Phoenix

                                                  3 Available Units

                                                  2 Beds, 2 Baths | 1,150 sq. ft.

                                                  $1,250 - $1,521

                                                  See Floor Plan Details

                                                  The Esquire

                                                  2 Available Units

                                                  2 Beds, 2 Baths | 1,010 sq. ft.

                                                  $1,236 - $1,408

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  A
                                                  A

                                                  Renter Ratings

                                                  A

                                                  Review Ratings (from 17 reviews)

                                                  Noise

                                                  4.6

                                                  Grounds

                                                  4.2

                                                  Safety

                                                  4.3

                                                  Office Staff

                                                  4.5

                                                  Maintenance

                                                  4.3

                                                  Neighborhood

                                                  4.8

                                                  Survey Scores (from 117 surveys)

                                                  Post-Tour Survey

                                                  4.1

                                                  Move-In Survey

                                                  4.8

                                                  Maintenance & Support Survey

                                                  4.8

                                                  Lease Renewal Survey

                                                  3.9

                                                  Review Count

                                                  A

                                                  Number of reviews in the past 365 days

                                                  17

                                                  Manager’s Review Engagement

                                                  A

                                                  Percentage of reviews responded to

                                                  94.12%

                                                  Manager’s Review Reply Time

                                                  A+

                                                  Average time to respond to reviews

                                                  1.35 days

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  Parking
                                                  • Surface Lot
                                                  • Guest Parking
                                                  Pets
                                                  • Cats Allowed
                                                    Fee: $350 ~ 500. Rent: $30. Restrictions: We are a pet friendly community! There is a $350 (Non-Refundable) pet fee for one pet or $500 (Non-Refundable) pet fee for two pets. Monthly Pet Rent is $15 per pet. Maximum of two (2) pets per home. Weight limit of 75 pounds combined weight. Breed restrictions apply. For more information, please call our leasing office.. Pet Limit: 2
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                                                  • Dogs Allowed
                                                    Fee: $350 ~ 500. Rent: $30. Restrictions: We are a pet friendly community! There is a $350 (Non-Refundable) pet fee for one pet or $500 (Non-Refundable) pet fee for two pets. Monthly Pet Rent is $15 per pet. Maximum of two (2) pets per home. Weight limit of 75 pounds combined weight. Breed restrictions apply. For more information, please call our leasing office.. Pet Limit: 2
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                                                  Other
                                                  • Air Conditioning
                                                  • Cat Friendly
                                                  • Clubhouse
                                                  • Community Website
                                                  • Courtyard
                                                  • Dishwasher
                                                  • Fitness Center
                                                  • Fountain
                                                  • Green Space and Quality Landscaping
                                                  • High-Speed Internet
                                                  • Large Dog Friendly
                                                  • On-Site Maintenance
                                                  • Swimming Pool
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                                                  Leasing

                                                  Welcome home to View at Mandarin Apartments, located in Jacksonville, Florida!Find your new home at View at Mandarin Apartments. We offer beautiful one and two bedroom apartments, along with many amenities including two resort-style pools with sun decks and lake views, a fully-equipped fitness center, and so much more!View at Mandarin Apartments is located just off of Old St. Augustine Road, near Interstate 295. EverBank Field, Losco Regional Park, Old St. Augustine Plaza, Publix Super Market, Whole Foods Market, Williams Family YMCA, Mandarin Corners Shopping Center, and Courtyard Shopping Center are all just minutes away. Apartment living has never been so convenient!We are pet-friendly and our buildings are smoke-free. Come home to View at Mandarin Apartments today!
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                                                  Leasing Options

                                                    • None

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Tuesday: 09:00 AM - 06:00 PM
                                                  • Wednesday: 09:00 AM - 07:00 PM
                                                  • Thursday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 04:00 PM
                                                  This community is managed by

                                                  Maxus Properties

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                                                  A
                                                  Communities
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                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: Can you hear your neighbors?

                                                  Frequently Asked

                                                  How is The View at Mandarin Rated?
                                                  Based on 341 number of votes by renters, The View at Mandarin is currently rated 4 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at The View at Mandarin?
                                                  The View at Mandarin is rated 4.2 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  How effective was the maintenance team when resolving your problem?
                                                  The View at Mandarin is rated 4.3 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  What are noise levels like at The View at Mandarin?
                                                  The View at Mandarin is rated 4.6 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  How safe is The View at Mandarin?
                                                  The View at Mandarin is rated 4.3 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  The View at Mandarin is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at The View at Mandarin?
                                                  The View at Mandarin is rated 4.5 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 94.12% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 1.35 days to their community reviews in the past year.
                                                  Who manages The View at Mandarin?
                                                  Maxus Properties
                                                  What is the pet policy at The View at Mandarin?
                                                  Cats Allowed
                                                  Fee: $350 ~ 500
                                                  Rent: $30
                                                  Restrictions: We are a pet friendly community! There is a $350 (Non-Refundable) pet fee for one pet or $500 (Non-Refundable) pet fee for two pets. Monthly Pet Rent is $15 per pet. Maximum of two (2) pets per home. Weight limit of 75 pounds combined weight. Breed restrictions apply. For more information, please call our leasing office.
                                                  Pet Limit: 2
                                                  Dogs Allowed
                                                  Fee: $350 ~ 500
                                                  Rent: $30
                                                  Restrictions: We are a pet friendly community! There is a $350 (Non-Refundable) pet fee for one pet or $500 (Non-Refundable) pet fee for two pets. Monthly Pet Rent is $15 per pet. Maximum of two (2) pets per home. Weight limit of 75 pounds combined weight. Breed restrictions apply. For more information, please call our leasing office.
                                                  Pet Limit: 2
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths

                                                  Contact Property

                                                  April 2026

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                                                  Beds

                                                  0

                                                  Baths

                                                  0

                                                  Under New Management

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                                                  The View at Mandarin is a 600 - 1,150 sq. ft. apartment in Jacksonville in zip code 32257. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,109 - $1,521. Nearby cities include Orange Park, Neptune Beach, Atlantic Beach, Jacksonville Beach, Fleming Island, Saint Johns, Ponte Vedra Beach, Pointe Verda, Middleburg, Green Cove Springs, Baldwin, Callahan, and Yulee.

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