4.7 rating
838 total reviews
(
667 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1238008
Verified Resident • 2014 - 2024
5.0
5/11/2024
I have been living in Lake Carlton Arms since August 2014. I love the way they treated me and their quick response for any maintenance request. The new system recently used allow me to pay rent online and submit all maintenance request via the portal. I recommend LCA for their great service!
5/23/2024
Current Resident 1250031
Verified Resident • 2016 - 2024
5.0
5/9/2024
The grounds are well maintained, the staff is friendly and vendors are respectful. Office staff are always polite, friendly and helpful. Maintenance requests are always responded to in a timely manner and kept informed if any delays.
5/20/2024
Current Resident 1249300
Verified Resident • 2024
5.0
5/6/2024
I'm a new tenant and I love this place. Very clean and safe. The landscaping is always well kept. Lots of recreational activities to do. The staff are very nice and professional. This is truly paradise! It's located right off of the veterans expressway so my commute to work is a breeze!!
5/7/2024
Current Resident 1249299
Verified Resident • 2022 - 2024
4.5
5/6/2024
LCA is a beautiful complex to live in. It's quiet, the office is friendly and helpful, and the grounds are always orderly and clean. The school district is amazing, my sons grades did a complete 180 after starting at Schwarzkopf. Some things that were included when we started living here have been removed - like regularly scheduled bug sprays - but others have been added, like internet included in rent and more frequent trash pick ups. Overall it's a wonderful place to live and we have no plans to leave until we're able to buy a home.
5/7/2024
Current Resident 1248851
Verified Resident • 2022 - 2024
4.0
5/4/2024
When we first moved in the value was great. They included basic cable with the each apartment, trash was picked up every day. The owners changed property management company and the rent increase by over $125 a month, trash is now picked up only 2 days a week they "estimate your water usage and charge you for sewer. which costs another $70 a month. Oh and by they way they do not include basic cable anymore. All this with in 2 years. My wife and I have just purchased a home and the Mortgage is $300 less than the rent. If I'm going to pay for water sewer and trash I might as well own my property and get the tax wright off.
5/7/2024
Current Resident 1235528
Verified Resident • 2020 - 2024
5.0
5/1/2024
I HAVE NOTHING BUT GOOD EXPERIENCES HERE. BEEN HERE 5 TO 6 YEARS. LOVE LIVING HERE IN THIS COMMUNITY - EVERYONE IS FRIENDLY AND THEY DO A WONDERFUL JOB WHEN EVER I NEED ANYTHING. NEVER A LONG WAITE FOR ANYTHING.
5/1/2024
Current Resident 1246977
Verified Resident • 2024
5.0
4/25/2024
I've only been in my new place for exactly one week today and I'm loving it. I haven't had the pleasure of meeting people just yet as I'm still trying to get settle, but I hope as the summer goes on I get to meet some of the people in the community.
4/30/2024
Current Resident 1246904
Verified Resident • 2020 - 2024
4.7
4/25/2024
I've lived in this community for a total of five years. In fact when I had to move away for business when I came back, I made sure that I applied and got an apartment here. Their maintenance service is impeccable. I would highly recommend that anybody come and live in this community.
4/25/2024
Current Resident 395128
Verified Resident • 2022 - 2024
5.0
4/20/2024
Community is very quiet, clean office staff exceptional as well as all maintenance staff. I thank you for the chance to finally having the chance to live here. Pools are great 4 to chose from.Thank you
4/23/2024
Current Resident 1245407
Verified Resident • 2023 - 2024
5.0
4/18/2024
I thoroughly enjoy my apartment. The view is beautiful and peaceful. All my neighbors are very nice. I don't even realize they're around. They're all quiet. All the staff is super friendly and helpful
4/19/2024
Prospective Resident 1245391
Verified Prospect • Visited 2024
4.3
4/18/2024
It was a really great experience! Pamela Miles was really nice and adequately answered all my questions to the best of her abilities while actively showing me all the community's amenities. The community was well kept and in a great location, secluded from the rest of the bustle of the city.
4/18/2024
Current Resident 1245301
Verified Resident • 2015 - 2024
4.3
4/18/2024
If you're looking for excellent maintenance service with fast, professional response, this is the place for you. If you're looking for pricing that is predictable and over which you have some control, keep looking. You have to split the water/sewer bill with your neighbors and have no control over their use. In order to recycle, you have to take everything but cardboard to the county where they argue with you about the complex's requirement to provide documentation beyond your utilities bills.
4/18/2024
Updated Review
Current Resident 1231209
Verified Resident • 2009 - 2024
5.0
4/18/2024
I really love these apartments. I feel safe in the community. The keep up the grounds are beautifully kept. The staff are wonderful in all departments. Everyone is very in all departments. I love this place.
4/19/2024
Updated Review
Current Resident 1244854
Verified Resident • 2013 - 2024
2.7
4/16/2024
When I first moved in LCA about 10 years ago, it was wonderful. The front office was pleasant, kind and really went out of their way to assist its tenants. The quality of life was excellent. You knew what you were paying each month, the services were unmatched and then 2-3 years ago, everything changed and the quality of living out here has deteriorated. Eg: I had pipe to burst and water coming from the hallway walls - I immediately called the front office for help - for them to tell me to go on-line and put in a service request. I was livid. Here I am trying to stop my apartment from overflowing they wanted me to go online and fill out a form. They care now more about numbers rather then people or tenants. I have a rusted tub, outdated appliances, original faucets, leaking air conditioner upstairs where I have to change out the bucket twice a day. We use to get free water/sewage (great service). Now we pay for it with a new company and service is horrible. I would have paid for the good service. It made no sense to downgrade and make tenants pay for bad service. This is not a good place to live like before.
4/16/2024
Updated Review
Current Resident 1240925
Verified Resident • 2024
5.0
4/11/2024
I love the area my apartment, the staff has been incredible with all my needs and have helped me with every question that I've had. its always clean and the area is always taken care of. Its wonderful to feel safe here
4/11/2024
Current Resident 1243051
Verified Resident • 2024
5.0
4/10/2024
Just moved in will give me comments later. Over all good ,from my home to main gate takes 5 mins will be great if there is a way to reduce . Many speed brake also possible to increase min speed from 15 to 20 m Considering all the road safety.
4/11/2024
Updated Review
Current Resident 1236984
Verified Resident • 2020 - 2024
4.8
4/6/2024
Great community. Location is ideal. Quiet area. Maintenance is great. It is an older complex, yet very well maintained. I plan to stay here until my next major move (I.e. job move, house, etc.). Definitely a great value for the rent I pay.
4/8/2024
Current Resident 1240026
Verified Resident • 2019 - 2024
5.0
4/1/2024
LCA is a beautiful community to live at! From the neighbors, to the grounds being kept up, to the amazing maintenance staff, to waking up to the sound of birds. I couldn't be happier living in such a lovely community!
4/3/2024
Current Resident 1239610
Verified Resident • 2021 - 2024
5.0
3/30/2024
It was the best decision ever. I can say I live in my own resort. It's peaceful, quiet and I can drop my kayak at the water. I have to say also thanks so much Lake Carlton Arms, me and my son call home
4/3/2024
Prospective Resident 1238952
Verified Prospect • Visited 2024
5.0
3/28/2024
My experience has been nothing short of amazing. I haven't had a single issue, the community is beautiful, the people are kind and I couldn't imagine a better place to live and start this next chapter of my life!
4/12/2024
Current Resident 1238950
Verified Resident • 2019 - 2024
4.0
3/28/2024
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4/12/2024
Current Resident 1238656
Verified Resident • 2020 - 2024
3.8
3/27/2024
love it have a neighbor who slams patio door constantly people on patio destroying my things sometimes feel like im targeted for past issues that were out of my control work different shifts so trying keep things peaceful
4/12/2024
Current Resident 1237435
Verified Resident • 2022 - 2024
5.0
3/22/2024
We are very happy at Lake Carlton Arms. Maintenance needs are completed quickly by competent staff. Office staff very accommodating. The availability of guest apartments is also a huge plus. Units are well built, quiet and grounds are maintained beautifully.
4/12/2024
Current Resident 1237039
Verified Resident • 2019 - 2024
5.0
3/21/2024
It's a great Community, quiet with well kept grounds. There are a lot of amenities with friendly Staff making LCA a comfortable place to live. The area has opportunities for many outdoor activities, such as, canoeing, nature hiking or just enjoying the well kept swimming pools.
4/12/2024
Current Resident 1237017
Verified Resident • 2024
5.0
3/21/2024
It is a wonderful community. The property is clean and beautiful. We enjoy our apartment location by the lake! Also very quiet, we rarely hear our neighbors! We love the privacy. We have a lot of room on our patio, and the closet space is amazing!
4/12/2024
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 231 reviews)
Noise
4.8
Grounds
4.8
Safety
4.6
Office Staff
4.8
Maintenance
4.8
Neighborhood
4.7
Survey Scores (from 2236 surveys)
Post-Tour Survey
4.7
Move-In Survey
4.7
Maintenance & Support Survey
4.8
Lease Renewal Survey
4.6
Review Count
Number of reviews in the past 365 days
231
Manager’s Review Engagement
Percentage of reviews responded to
99.57%
Manager’s Review Reply Time
Average time to respond to reviews
1.12 days
Lake Carlton Arms
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Lake Carlton Arms is an apartment in Lutz in zip code 33558. This community has a 0 Bed, 0 Bath Nearby cities include Land O Lakes, Temple Terrace, Land O' Lakes, Tampa, Thonotosassa, Odessa, Wesley, Land O'Lakes, Trinity, Seffner, Dover, San Antonio, and Oldsmar.