Lake Carlton Arms
A+
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Award Winner
17701 Lake Carlton Drive, Lutz, FL 33558

4.7

(3074 Reviews & Surveys)

Reviews

4.7 rating

838 total reviews

(

667 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 1238008

Verified Resident 2014 - 2024

5.0

5/11/2024

I have been living in Lake Carlton Arms since August 2014. I love the way they treated me and their quick response for any maintenance request. The new system recently used allow me to pay rent online and submit all maintenance request via the portal. I recommend LCA for their great service!

    Property Manager Response

    5/23/2024

    Thank you for taking the time to share your positive experience! We work hard to provide exceptional service and amenities, and it s wonderful to know our efforts are appreciated. We re here to ensure your continued satisfaction, so please don t hesitate to reach out if you need anything.
    Review Author Icon

    Current Resident 1250031

    Verified Resident 2016 - 2024

    5.0

    5/9/2024

    The grounds are well maintained, the staff is friendly and vendors are respectful. Office staff are always polite, friendly and helpful. Maintenance requests are always responded to in a timely manner and kept informed if any delays.

      Property Manager Response

      5/20/2024

      Thank you so much for sharing your positive experience! Providing excellence service is our goal and we appreciate your feedback. Thank you for calling Lake Carlton Arms home.
      Review Author Icon

      Current Resident 1249300

      Verified Resident 2024

      5.0

      5/6/2024

      I'm a new tenant and I love this place. Very clean and safe. The landscaping is always well kept. Lots of recreational activities to do. The staff are very nice and professional. This is truly paradise! It's located right off of the veterans expressway so my commute to work is a breeze!!

        Property Manager Response

        5/7/2024

        Welcome to Lake Carlton Arms! Thank you for taking the time to share your positive experience living at our community that you call paradise. We're here to ensure your continued satisfaction, so please feel free to reach out if you need anything.
        Review Author Icon

        Current Resident 1249299

        Verified Resident 2022 - 2024

        4.5

        5/6/2024

        LCA is a beautiful complex to live in. It's quiet, the office is friendly and helpful, and the grounds are always orderly and clean. The school district is amazing, my sons grades did a complete 180 after starting at Schwarzkopf. Some things that were included when we started living here have been removed - like regularly scheduled bug sprays - but others have been added, like internet included in rent and more frequent trash pick ups. Overall it's a wonderful place to live and we have no plans to leave until we're able to buy a home.

          Property Manager Response

          5/7/2024

          We work hard to provide exceptional service and value, it's wonderful to know our efforts are appreciated. Thank you for taking the time to share your positive experience at Lake Carlton Arms.
          Review Author Icon

          Current Resident 1248851

          Verified Resident 2022 - 2024

          4.0

          5/4/2024

          When we first moved in the value was great. They included basic cable with the each apartment, trash was picked up every day. The owners changed property management company and the rent increase by over $125 a month, trash is now picked up only 2 days a week they "estimate your water usage and charge you for sewer. which costs another $70 a month. Oh and by they way they do not include basic cable anymore. All this with in 2 years. My wife and I have just purchased a home and the Mortgage is $300 less than the rent. If I'm going to pay for water sewer and trash I might as well own my property and get the tax wright off.

            Property Manager Response

            5/7/2024

            We strive to maintain the highest standards for our community, and certainly welcome you to call the office to discuss any of the issues you mentioned. Thank you for taking the time to share your feedback.
            Review Author Icon

            Current Resident 1235528

            Verified Resident 2020 - 2024

            5.0

            5/1/2024

            I HAVE NOTHING BUT GOOD EXPERIENCES HERE. BEEN HERE 5 TO 6 YEARS. LOVE LIVING HERE IN THIS COMMUNITY - EVERYONE IS FRIENDLY AND THEY DO A WONDERFUL JOB WHEN EVER I NEED ANYTHING. NEVER A LONG WAITE FOR ANYTHING.

              Property Manager Response

              5/1/2024

              Thank you so much for taking the time to share your positive experience at Lake Carlton Arms. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We appreciate your residency and look forward to continuing to exceed your expectations.
              Review Author Icon

              Current Resident 1246977

              Verified Resident 2024

              5.0

              4/25/2024

              I've only been in my new place for exactly one week today and I'm loving it. I haven't had the pleasure of meeting people just yet as I'm still trying to get settle, but I hope as the summer goes on I get to meet some of the people in the community.

                Property Manager Response

                4/30/2024

                Thank you so much for your kind words! We are thrilled to hear that you're enjoying your experience at Lake Carlton Arms and want to welcome you! Please feel free to reach out to us you need anything.
                Review Author Icon

                Current Resident 1246904

                Verified Resident 2020 - 2024

                4.7

                4/25/2024

                I've lived in this community for a total of five years. In fact when I had to move away for business when I came back, I made sure that I applied and got an apartment here. Their maintenance service is impeccable. I would highly recommend that anybody come and live in this community.

                Property Manager Response

                4/25/2024

                Thank you so much for taking time to share your beautiful photos and what makes Lake Carlton Arms special for you! Our team works hard to ensure all our resident feel valued and have everything they need. We appreciate your feedback and look forward to continuing to exceed your expectations.
                Review Author Icon

                Current Resident 395128

                Verified Resident 2022 - 2024

                5.0

                4/20/2024

                Community is very quiet, clean office staff exceptional as well as all maintenance staff. I thank you for the chance to finally having the chance to live here. Pools are great 4 to chose from.Thank you

                  Property Manager Response

                  4/23/2024

                  Thank you for taking the time to share your positive experience! We re delighted to hear that you re enjoying your time at Lake Carlton Arms. Our staff works hard to provide exceptional service and amenities, and it s wonderful to know our efforts are appreciated. Please don t hesitate to reach out if you need anything. Thanks for calling Lake Carlton Arms home.
                  Review Author Icon

                  Current Resident 1245407

                  Verified Resident 2023 - 2024

                  5.0

                  4/18/2024

                  I thoroughly enjoy my apartment. The view is beautiful and peaceful. All my neighbors are very nice. I don't even realize they're around. They're all quiet. All the staff is super friendly and helpful

                    Property Manager Response

                    4/19/2024

                    We appreciate you taking the time to share your positive review! We are so glad that you are enjoying our peaceful and beautiful views that makes Lake Carlton Arms a wonderful community to call home!
                    Review Author Icon

                    Prospective Resident 1245391

                    Verified ProspectVisited 2024

                    4.3

                    4/18/2024

                    It was a really great experience! Pamela Miles was really nice and adequately answered all my questions to the best of her abilities while actively showing me all the community's amenities. The community was well kept and in a great location, secluded from the rest of the bustle of the city.

                      Property Manager Response

                      4/18/2024

                      Thank you for taking time to share your experience with us. We love our location and appreciate the fact you pointed out how secluded we are but conveniently close to everything. We appreciate your feedback!
                      Review Author Icon

                      Current Resident 1245301

                      Verified Resident 2015 - 2024

                      4.3

                      4/18/2024

                      If you're looking for excellent maintenance service with fast, professional response, this is the place for you. If you're looking for pricing that is predictable and over which you have some control, keep looking. You have to split the water/sewer bill with your neighbors and have no control over their use. In order to recycle, you have to take everything but cardboard to the county where they argue with you about the complex's requirement to provide documentation beyond your utilities bills.

                        Property Manager Response

                        4/18/2024

                        Thank you for taking the time to share your review! We strive to maintain the highest standards for our community, and we apologize for any inconvenience that the reduction of recycling may have caused you. We are glad to discuss it with you , please do not hesitate to reach out to the office. Thank you for choosing Lake Carlton Arms to call home.

                        Updated Review

                        Review Author Icon

                        Current Resident 1231209

                        Verified Resident 2009 - 2024

                        5.0

                        4/18/2024

                        I really love these apartments. I feel safe in the community. The keep up the grounds are beautifully kept. The staff are wonderful in all departments. Everyone is very in all departments. I love this place.

                          Property Manager Response

                          4/19/2024

                          Thank you for your awesome review! We are so delighted that you are enjoying living at our community and have such kind words about our staff. We appreciate your residency and look forward to continuing to exceed your expectations.

                          Updated Review

                          Review Author Icon

                          Current Resident 1244854

                          Verified Resident 2013 - 2024

                          2.7

                          4/16/2024

                          When I first moved in LCA about 10 years ago, it was wonderful. The front office was pleasant, kind and really went out of their way to assist its tenants. The quality of life was excellent. You knew what you were paying each month, the services were unmatched and then 2-3 years ago, everything changed and the quality of living out here has deteriorated. Eg: I had pipe to burst and water coming from the hallway walls - I immediately called the front office for help - for them to tell me to go on-line and put in a service request. I was livid. Here I am trying to stop my apartment from overflowing they wanted me to go online and fill out a form. They care now more about numbers rather then people or tenants. I have a rusted tub, outdated appliances, original faucets, leaking air conditioner upstairs where I have to change out the bucket twice a day. We use to get free water/sewage (great service). Now we pay for it with a new company and service is horrible. I would have paid for the good service. It made no sense to downgrade and make tenants pay for bad service. This is not a good place to live like before.

                            Property Manager Response

                            4/16/2024

                            We're truly sorry to hear about your frustrations. Providing timely maintenance and addressing residents' concerns are important priorities for us, and we apologize if we've fallen short of your expectations. We take your feedback seriously and are actively working to improve our responsiveness and communication from the office. Please reach out to our office directly with any outstanding maintenance requests or concerns so we can address them promptly. Your satisfaction is important to us, and we're committed to making things right.

                            Updated Review

                            Review Author Icon

                            Current Resident 1240925

                            Verified Resident 2024

                            5.0

                            4/11/2024

                            I love the area my apartment, the staff has been incredible with all my needs and have helped me with every question that I've had. its always clean and the area is always taken care of. Its wonderful to feel safe here

                              Property Manager Response

                              4/11/2024

                              Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Lake Carlton Arms to call home!
                              Review Author Icon

                              Current Resident 1243051

                              Verified Resident 2024

                              5.0

                              4/10/2024

                              Just moved in will give me comments later. Over all good ,from my home to main gate takes 5 mins will be great if there is a way to reduce . Many speed brake also possible to increase min speed from 15 to 20 m Considering all the road safety.

                                Property Manager Response

                                4/11/2024

                                We are so grateful for your 5-star review! Welcome to Lake Carlton Arms and we love to hear from our new residents. Good news, we have a brand new bus stop that will be opening August 2024 this will help with the flow of traffic and hopefully reduce your drive time out of our community.

                                Updated Review

                                Review Author Icon

                                Current Resident 1236984

                                Verified Resident 2020 - 2024

                                4.8

                                4/6/2024

                                Great community. Location is ideal. Quiet area. Maintenance is great. It is an older complex, yet very well maintained. I plan to stay here until my next major move (I.e. job move, house, etc.). Definitely a great value for the rent I pay.

                                  Property Manager Response

                                  4/8/2024

                                  Thank you so much for taking the time to leave such a wonderful review! Your kind words serve as a great testament to the hard work and dedication we invest in each job.
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                                  Current Resident 1240026

                                  Verified Resident 2019 - 2024

                                  5.0

                                  4/1/2024

                                  LCA is a beautiful community to live at! From the neighbors, to the grounds being kept up, to the amazing maintenance staff, to waking up to the sound of birds. I couldn't be happier living in such a lovely community!

                                    Property Manager Response

                                    4/3/2024

                                    Thank you for sharing your feedback on our community and amazing staff! We take pride in providing a beautiful and clean community that you call home. We appreciate your residency and look forward to continuing to exceed your expectations.
                                    Review Author Icon

                                    Current Resident 1239610

                                    Verified Resident 2021 - 2024

                                    5.0

                                    3/30/2024

                                    It was the best decision ever. I can say I live in my own resort. It's peaceful, quiet and I can drop my kayak at the water. I have to say also thanks so much Lake Carlton Arms, me and my son call home

                                    Property Manager Response

                                    4/3/2024

                                    Thank you for taking a moment to share your positive experience at Lake Carlton Arms. We're delighted that you are enjoying so much of what makes us so special with our resort living and wonderful amenities.
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                                    Prospective Resident 1238952

                                    Verified ProspectVisited 2024

                                    5.0

                                    3/28/2024

                                    My experience has been nothing short of amazing. I haven't had a single issue, the community is beautiful, the people are kind and I couldn't imagine a better place to live and start this next chapter of my life!

                                    Property Manager Response

                                    4/12/2024

                                    What an amazing post, and we thank you for taking the time to share our beautiful lake. Our team works hard to ensure all our resident feel valued and have everything they need. We appreciate your feedback and look forward to continuing to exceed your expectations.
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                                    Current Resident 1238950

                                    Verified Resident 2019 - 2024

                                    4.0

                                    3/28/2024

                                    Millions of people use when searching for a new apartment home. Your feedback will be read to help make educated rental decisions. To support that, we ask that your review contain a minimum of 200 characters (including spaces), with the hope that you will leave valuable comments for shoppers to read.

                                      Property Manager Response

                                      4/12/2024

                                      Thank you for sharing your review with our community. If you have any specific ideas or other feedback, we would love to hear them! Your input helps us create a vibrant and engaging community for all our residents.
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                                      Current Resident 1238656

                                      Verified Resident 2020 - 2024

                                      3.8

                                      3/27/2024

                                      love it have a neighbor who slams patio door constantly people on patio destroying my things sometimes feel like im targeted for past issues that were out of my control work different shifts so trying keep things peaceful

                                        Property Manager Response

                                        4/12/2024

                                        We're sorry to hear about your experience and apologize for any inconvenience the noise has caused. Please know that we take such concerns seriously and are committed to resolving them promptly. We encourage you to reach out to our office directly so we can work together to find a solution. Your comfort and satisfaction are important to us, and we appreciate your feedback.
                                        Review Author Icon

                                        Current Resident 1237435

                                        Verified Resident 2022 - 2024

                                        5.0

                                        3/22/2024

                                        We are very happy at Lake Carlton Arms. Maintenance needs are completed quickly by competent staff. Office staff very accommodating. The availability of guest apartments is also a huge plus. Units are well built, quiet and grounds are maintained beautifully.

                                          Property Manager Response

                                          4/12/2024

                                          Thank you so much for your kind words! We are thrilled to hear that you're enjoying your experience at Lake Carlton Arms. Our team works hard to ensure all our resident feel valued and have everything they need. We appreciate your feedback and look forward to continuing to exceed your expectations.
                                          Review Author Icon

                                          Current Resident 1237039

                                          Verified Resident 2019 - 2024

                                          5.0

                                          3/21/2024

                                          It's a great Community, quiet with well kept grounds. There are a lot of amenities with friendly Staff making LCA a comfortable place to live. The area has opportunities for many outdoor activities, such as, canoeing, nature hiking or just enjoying the well kept swimming pools.

                                            Property Manager Response

                                            4/12/2024

                                            Thank you for taking the time to share your positive experience! We're delighted to hear that you're enjoying your time at our community and taking advantage of all the outdoor activities we provide. We work hard to provide exceptional service and amenities, and it's wonderful to know our efforts are appreciated. Thanks for calling Lake Carlton Arms home!
                                            Review Author Icon

                                            Current Resident 1237017

                                            Verified Resident 2024

                                            5.0

                                            3/21/2024

                                            It is a wonderful community. The property is clean and beautiful. We enjoy our apartment location by the lake! Also very quiet, we rarely hear our neighbors! We love the privacy. We have a lot of room on our patio, and the closet space is amazing!

                                              Property Manager Response

                                              4/12/2024

                                              Thank you so much for your kind words! We are thrilled to hear that you're enjoying your experience at Lake Carlton Arms. Our team works hard to ensure all our resident feel valued and have everything they need. We appreciate your feedback and look forward to continuing to exceed your expectations.

                                              epIQ Ratings

                                              What is epIQ?

                                              The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                              epIQ Report Card

                                              In partnership with SatisFacts™

                                              Community epIQ Grade

                                              A+
                                              A+

                                              Renter Ratings

                                              A

                                              Review Ratings (from 231 reviews)

                                              Noise

                                              4.8

                                              Grounds

                                              4.8

                                              Safety

                                              4.6

                                              Office Staff

                                              4.8

                                              Maintenance

                                              4.8

                                              Neighborhood

                                              4.7

                                              Survey Scores (from 2236 surveys)

                                              Post-Tour Survey

                                              4.7

                                              Move-In Survey

                                              4.7

                                              Maintenance & Support Survey

                                              4.8

                                              Lease Renewal Survey

                                              4.6

                                              Review Count

                                              A+

                                              Number of reviews in the past 365 days

                                              231

                                              Manager’s Review Engagement

                                              A+

                                              Percentage of reviews responded to

                                              99.57%

                                              Manager’s Review Reply Time

                                              A+

                                              Average time to respond to reviews

                                              1.12 days

                                              Features & Amenities

                                              Laundry
                                              • Laundry Facilities
                                              • Washer/Dryer
                                              Parking
                                              • Parking
                                              Other
                                              • Air Conditioning
                                              • Balcony/Deck
                                              • Cat Friendly
                                              • Community Center
                                              • Controlled Access
                                              • Dishwasher
                                              • Fitness Center
                                              • Large Dog Friendly
                                              • On-site Personnel
                                              • Pool/Hot Tub
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                                              This community is managed by

                                              The Mahaffey Company

                                              A+
                                              A+
                                              Communities
                                              13

                                              Questions & Answers (1)

                                              Anonymous
                                              Asked on: 03/19/2018
                                              Q: Can you hear your neighbors?
                                              Anonymous
                                              Answered on: 08/02/2018
                                              A: Every now and again yes, you'll hear them go in and out of the building because of the front door but unless they're having a loud get together or something you don't really hear anyone.

                                              Frequently Asked

                                              How is Lake Carlton Arms Rated?
                                              Based on 3074 number of votes by renters, Lake Carlton Arms is currently rated 4.7 out of 5 stars.
                                              How satisfied are residents with the upkeep and overall appearance of the grounds at Lake Carlton Arms?
                                              Lake Carlton Arms is rated 4.8 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                              How effective was the maintenance team when resolving your problem?
                                              Lake Carlton Arms is rated 4.8 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                              What are noise levels like at Lake Carlton Arms?
                                              Lake Carlton Arms is rated 4.8 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                              How safe is Lake Carlton Arms?
                                              Lake Carlton Arms is rated 4.6 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                              How satisfied are residents with the neighborhood?
                                              Lake Carlton Arms is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                              How satisfied are residents with the staff at Lake Carlton Arms?
                                              Lake Carlton Arms is rated 4.8 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                              How often does management engage with reviews?
                                              Managers have responded to 99.57% of their community reviews in the past year.
                                              How quickly does management engage with reviews?
                                              Managers have replied within 1.12 days to their community reviews in the past year.
                                              Who manages Lake Carlton Arms?
                                              The Mahaffey Company
                                              What is the pet policy at Lake Carlton Arms?
                                              No pet policy available

                                              Check Availability

                                              Lake Carlton Arms

                                              April 2026

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                                              Beds

                                              0

                                              Baths

                                              0

                                              Under New Management

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                                              Lake Carlton Arms is an apartment in Lutz in zip code 33558. This community has a 0 Bed, 0 Bath Nearby cities include Land O Lakes, Temple Terrace, Land O' Lakes, Tampa, Thonotosassa, Odessa, Wesley, Land O'Lakes, Trinity, Seffner, Dover, San Antonio, and Oldsmar.