Lake Carlton Arms
A+
A+
Award Winner
17701 Lake Carlton Drive, Lutz, FL 33558

4.7

(3074 Reviews & Surveys)

Reviews

4.7 rating

838 total reviews

(

667 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Current Resident 1258711

Verified Resident 2023 - 2024

4.0

10/14/2024

I have lived in Lca over 6 years and it's been great until this last 9 months bc other tenant don't want to follow LCA rules. I walk almost everyday I can't believe some of the garbage area and patio are so nasty it blows me away that the employee that drive around don't say anything.

    Property Manager Response

    10/20/2024

    Thank you for taking the time to share your feedback. Our team works hard to provide residents with the best support possible and we apologize that this wasn t your experience. Please reach out to us at the office to better understand your observations, our goal is to keep Lake Carlton Arms beautiful. .
    Review Author Icon

    Current Resident 1286192

    Verified Resident 2019 - 2024

    4.7

    10/10/2024

    We love the park like setting and watching the wildlife. When we request maintenance for something, they usually come the same day and it's taken care of without issues. Tammy and the front office staff are very helpful.

      Property Manager Response

      10/20/2024

      Thank you for pointing out the things that make Lake Carlton Arms unique, enjoying watching the wildlife from your patio or balcony after a long day at work. We are so glad that you call Lake Carlton Arms home.
      Review Author Icon

      Current Resident 1285280

      Verified Resident 2024

      5.0

      10/7/2024

      This community is wonderful! The property is beautiful and the apartments are well maintained. Staff is amazing and responds quickly to any issue. Maintenance is quick to resolve problems and very friendly and neat.

        Property Manager Response

        10/20/2024

        Thank you so much for taking the time to write a review! We appreciate your feedback and are happy to hear that you enjoy all that our community has to offer. Thank you for choosing Lake Carlton Arms as your home!
        Review Author Icon

        Current Resident 1284694

        Verified Resident 2022 - 2024

        5.0

        10/5/2024

        goog no issues , they get the job done quickly , happy with this complex but mostley with the maintance work , fast quick and great job. I am happy here and the grounds . security , maintenance work extremly hard.

          Property Manager Response

          10/6/2024

          Thank you for sharing your experience as a resident of Lake Carlton Arms! We are very happy to hear you've had such a positive experience. Thank you for being a part of our community.
          Review Author Icon

          Current Resident 1284278

          Verified Resident 2024

          4.7

          10/4/2024

          relies too much on portals. not all people have experience with portals. i prefer face-to face communications where possible, I have no other issues. Why must there be a minimum of 200 characters in my response,

            Property Manager Response

            10/4/2024

            We strive to maintain the highest standards for our community, our portal is in place for the convenience of our residents. We're here to ensure your continued satisfaction, so please don't hesitate to stop into our office for anything you may need. Thank you for calling Lake Carlton Arms home!

            Updated Review

            Review Author Icon

            Current Resident 1251595

            Verified Resident 2015 - 2024

            4.8

            9/29/2024

            Lake Carlton Arms is the best place I've ever lived in. The ground Are kept immaculate. Staff is wonderful. I've lived here several years and I would highly recommend Living at Lake Carlton Arms. I've never heard anything bad about Lake Carlton Arms from anyone that's lived here.

              Property Manager Response

              10/2/2024

              Thank you for this outstanding review! We are very pleased to hear how much you are enjoying living at our community, we appreciate you calling Lake Carlton Arms home.
              Review Author Icon

              Current Resident 1282593

              Verified Resident 2023 - 2024

              4.8

              9/26/2024

              I love Lake Carlton. It's well kept, quiet, and very safe. All office and maintenance staff are respectful and professional. The property always looks great and the neighbors are very kind too. My favorite thing about living at Lake Carlton is how relaxing it is.

                Property Manager Response

                9/26/2024

                We're so glad to hear that you satisfied with our customer service, our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. Thank you for calling Lake Carlton Arms home!
                Review Author Icon

                Current Resident 1281450

                Verified Resident 2020 - 2024

                5.0

                9/21/2024

                Safe, clean, friendly, always answer to maintenance calls fast and issues are always solved. Excellent customer service. The complex is in a centric location, near airport, malls, best public school.

                  Property Manager Response

                  9/26/2024

                  Our team works hard to ensure all our resident feel valued and have everything they need. We appreciate your feedback and look forward to continuing to exceed your expectations.
                  Review Author Icon

                  Current Resident 1281432

                  Verified Resident 2023 - 2024

                  5.0

                  9/21/2024

                  I love living here because of the clean and beautiful grounds, the floor plan I have is amazing, the lakeside view is so great to wake up to and look at, the maintenance team is always extremely fast, and I love the garden space on the giant patio.

                    Property Manager Response

                    9/26/2024

                    Thank you for taking the time to share your positive experience while living at our community. We're here to ensure your continued satisfaction, so please don't hesitate to reach out if you need anything. Thanks for calling Lake Carlton Arms home!
                    Review Author Icon

                    Current Resident 1281431

                    Verified Resident 2024

                    4.3

                    9/21/2024

                    Unfortunately it's too early to speak on what's it's like to live in this community however I will say that the receptionist is amazingly helpful and very welcoming. She single handily saves this place.

                    Property Manager Response

                    9/26/2024

                    Thank you for choosing Lake Carton Arms as your home! We are so happy hear about your positive experience and we hope to continue to provide exceptional service throughout your entire residency.

                    Updated Review

                    Review Author Icon

                    Current Resident 1250032

                    Verified Resident 2022 - 2024

                    5.0

                    9/21/2024

                    Maintenance and office staff are attentive. Grounds are always well kept. Neighbors are kind. Security is always on point. No loud noise at night nor parking issues. Gyms could be updated but current situation works.

                      Property Manager Response

                      9/26/2024

                      Thank you so much for your feedback! It makes our day hearing about how much our residents love Lake Carlton Arms and the great service they ve received from our team. We value you as a resident and so glad you call our community home.
                      Review Author Icon

                      Current Resident 1281127

                      Verified Resident 2017 - 2024

                      4.8

                      9/20/2024

                      Overall it has been great. They keep the community clean. The maintenance people come very quickly when we request a service and they solve it efficiently. The only negative thing is the value of the water service is not fixed depending on how many people live in the apartment. They pay the same in an apartment with two people as in an apartment with three or four people including children.

                        Property Manager Response

                        9/26/2024

                        We re so grateful that you took the time to share your feedback with us. Please reach out to our office we will gladly discuss the process of water billing calculation. We appreciate your residency and look forward to continuing to exceed your expectations. We appreciate your residency and look forward to continuing to exceed your expectations.
                        Review Author Icon

                        Current Resident 1279803

                        Verified Resident 2020 - 2024

                        3.7

                        9/14/2024

                        Management does not respect their residents. It is very difficult to receive an answer for any questions. Every employee will give you a different answer and make up a lie if they don't know. Consistently making changes that negatively affect their residents like suddenly forcing us to pay for extra for internet service even if we don't use it, or hiring the cheapest trash services that make the property in worse condition

                          Property Manager Response

                          9/16/2024

                          Please know that we take such concerns seriously and are committed to resolving them promptly. We encourage you to reach out to our office directly so we can work together to find a solution. Your comfort and satisfaction are important to us, and we appreciate your feedback.
                          Review Author Icon

                          Current Resident 1279642

                          Verified Resident 2024

                          5.0

                          9/13/2024

                          So far I've enjoyed this complex. The staff here is very friendly and professional. Note I think the speed bumbs are Too High & eccessive. We Need an outdoor Drop box for Post office. Suggest it be installed on drove out, bolted to a cement pad, near security gate.

                            Property Manager Response

                            9/13/2024

                            Thank you for your sincere feedback! We're thrilled to hear that you've had such a positive experience during your time with us. We do have a mail drop box on your way out of Jamestown for your convenience.

                            Updated Review

                            Review Author Icon

                            Current Resident 1247148

                            Verified Resident 2019 - 2024

                            3.8

                            9/5/2024

                            Love the property. Maintenance is great. Security needs work. When I called about a loud neighbor they told the neighbor I was the one to complain. Depending on who answers the phone in the office, often times you are told different answers. Some don't know property polices, like our lease we sign with property rules.

                              Property Manager Response

                              9/11/2024

                              We appreciate your feedback and value your residency. We're happy to hear that you love the property and appreciate our maintenance staff. We're here to ensure your continued satisfaction, so please don't hesitate to reach out if you need anything. Thanks for calling Lake Carlton Arms home!
                              Review Author Icon

                              Current Resident 1275837

                              Verified Resident 2005 - 2024

                              4.2

                              8/29/2024

                              Overall good. My length of time in the community states that. Relativity quiet. With the exception of landscape day but that is to be expected. Garbage areas are not cluttered.Tenants in my building are quiet and friendly.

                                Property Manager Response

                                9/1/2024

                                Thank you for taking the time to share your experience at Lake Carlton Arms. If there's anything else we can do to enhance your living experience, please do not hesitate to let us know. We appreciate your residency and look forward to continuing to exceed your expectations.
                                Review Author Icon

                                Current Resident 1275147

                                Verified Resident 2022 - 2024

                                5.0

                                8/26/2024

                                This is the first time it actually feels like living in a community. Everybody that lives here is respectful and mindful of your privacy. It's always quiet. The walls are thick in the events are spectacular

                                  Property Manager Response

                                  9/1/2024

                                  Thank you so much for your kind words! We are thrilled to hear that you're enjoying your experience at Lake Carlton Arms.

                                  Updated Review

                                  Review Author Icon

                                  Current Resident 1234956

                                  Verified Resident 2020 - 2024

                                  5.0

                                  8/26/2024

                                  Great experience,,always answer all work orders quickly and always do a great job,,two thumbs up,,plus they keep the grounds up and in great shape,,I'm very happy with living here,,and I would recommend this place

                                    Property Manager Response

                                    9/11/2024

                                    Thank you so much for your kind words! We are thrilled to hear that you're enjoying your experience at Lake Carlton Arms. Our team works hard to ensure all our resident feel valued and have everything they need. We appreciate your feedback and look forward to continuing to exceed your expectations.
                                    Review Author Icon

                                    Current Resident 1274923

                                    Verified Resident 2016 - 2024

                                    5.0

                                    8/25/2024

                                    Staff and maintenance are always there for you when you need them. It's quite and friendly here. It feels like home here and the staff and grounds staff. The lawn and trees, plants are beautiful.

                                      Property Manager Response

                                      9/1/2024

                                      Thank you for your sincere feedback! We appreciate your residency and look forward to continuing to exceed your expectations. We are so glad that you call Lake Carlton Arms home!

                                      Updated Review

                                      Review Author Icon

                                      Current Resident 967382

                                      Verified Resident 2023 - 2024

                                      4.3

                                      8/24/2024

                                      Maintenance staff is always quick to respond to any maintenance issues. I never seen any comparison to there responses, and of course there quality of work. The online maintenance requests are easy to submit.

                                        Property Manager Response

                                        9/1/2024

                                        Thank you so much for taking the time to share your positive experience at Lake Carlton Arms. Providing excellent service and amenities is a priority for us, and we're delighted that we've met your expectations.
                                        Review Author Icon

                                        Prospective Resident 1274088

                                        Verified ProspectVisited 2024

                                        4.8

                                        8/22/2024

                                        I was impressed by how clean and well maintained the buildings and surrounding property were. The staff were very friendly and informative. The application process was very quick and easy. Hope to be able to call the property home soon.

                                          Property Manager Response

                                          8/22/2024

                                          We re so grateful that you took the time to share your feedback with us. Hopefully soon you will be part of our community!
                                          Review Author Icon

                                          Current Resident 1273140

                                          Verified Resident 2022 - 2024

                                          4.8

                                          8/18/2024

                                          Office staff is very professional! Upkeep of Grounds is impressive Moved here because of rent affordability and services included in rent but rent prices are quickly climbing and now paying separately for add ons which were the initial motivation . Still a lovely place to live in

                                          Property Manager Response

                                          8/22/2024

                                          We greatly appreciate you dedicating your time to share your valuable feedback about us. We value you as a resident and so glad you call our community home.
                                          Review Author Icon

                                          Prospective Resident 548703

                                          Verified ProspectVisited 2024

                                          5.0

                                          8/17/2024

                                          Very welcoming and the grounds are beautiful. Loved that there were many floor plans to choose from. I was undecided on what I wanted so Sam showed me a variety. Super helpful. My only wish was that the kitchens were a tad bit updated. Atleast the cabinets. But the amount of space definitely makes up for that.

                                            Property Manager Response

                                            8/22/2024

                                            Thank you for taking the time to leave us a 5-star review. Enjoy your spacious apartment, our fabulous wildlife and beautiful views!

                                            Updated Review

                                            Review Author Icon

                                            Current Resident 1260954

                                            Verified Resident 2023 - 2024

                                            4.5

                                            8/15/2024

                                            Community is very nice I was blessed with a corner unit 1st floor Lakeview, love it. I do miss my portable hot tub from my prev home and unhappy I can't put one here and they don't have one here but overall been a good experience

                                              Property Manager Response

                                              8/22/2024

                                              We greatly appreciate you dedicating your time to share your valuable feedback about us. Enjoy your beautiful lake views from your patio, so relaxing!
                                              Review Author Icon

                                              Current Resident 1272570

                                              Verified Resident 2020 - 2024

                                              5.0

                                              8/15/2024

                                              Great, very well taken care of all around! I love being a resident here. Great neighborhood and greater neighbors. I can always have confidence in calling the leasing office for any questions or concerns to be resolved.

                                                Property Manager Response

                                                8/19/2024

                                                We appreciate your sincere feedback! We're thrilled to hear that you've had such a positive experience during your time with us! Thank you for calling Lake Carlton Arms home!

                                                epIQ Ratings

                                                What is epIQ?

                                                The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                epIQ Report Card

                                                In partnership with SatisFacts™

                                                Community epIQ Grade

                                                A+
                                                A+

                                                Renter Ratings

                                                A

                                                Review Ratings (from 231 reviews)

                                                Noise

                                                4.8

                                                Grounds

                                                4.8

                                                Safety

                                                4.6

                                                Office Staff

                                                4.8

                                                Maintenance

                                                4.8

                                                Neighborhood

                                                4.7

                                                Survey Scores (from 2236 surveys)

                                                Post-Tour Survey

                                                4.7

                                                Move-In Survey

                                                4.7

                                                Maintenance & Support Survey

                                                4.8

                                                Lease Renewal Survey

                                                4.6

                                                Review Count

                                                A+

                                                Number of reviews in the past 365 days

                                                231

                                                Manager’s Review Engagement

                                                A+

                                                Percentage of reviews responded to

                                                99.57%

                                                Manager’s Review Reply Time

                                                A+

                                                Average time to respond to reviews

                                                1.12 days

                                                Features & Amenities

                                                Laundry
                                                • Laundry Facilities
                                                • Washer/Dryer
                                                Parking
                                                • Parking
                                                Other
                                                • Air Conditioning
                                                • Balcony/Deck
                                                • Cat Friendly
                                                • Community Center
                                                • Controlled Access
                                                • Dishwasher
                                                • Fitness Center
                                                • Large Dog Friendly
                                                • On-site Personnel
                                                • Pool/Hot Tub
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                                                This community is managed by

                                                The Mahaffey Company

                                                A+
                                                A+
                                                Communities
                                                13

                                                Questions & Answers (1)

                                                Anonymous
                                                Asked on: 03/19/2018
                                                Q: Can you hear your neighbors?
                                                Anonymous
                                                Answered on: 08/02/2018
                                                A: Every now and again yes, you'll hear them go in and out of the building because of the front door but unless they're having a loud get together or something you don't really hear anyone.

                                                Frequently Asked

                                                How is Lake Carlton Arms Rated?
                                                Based on 3074 number of votes by renters, Lake Carlton Arms is currently rated 4.7 out of 5 stars.
                                                How satisfied are residents with the upkeep and overall appearance of the grounds at Lake Carlton Arms?
                                                Lake Carlton Arms is rated 4.8 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                How effective was the maintenance team when resolving your problem?
                                                Lake Carlton Arms is rated 4.8 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                What are noise levels like at Lake Carlton Arms?
                                                Lake Carlton Arms is rated 4.8 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                How safe is Lake Carlton Arms?
                                                Lake Carlton Arms is rated 4.6 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                How satisfied are residents with the neighborhood?
                                                Lake Carlton Arms is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                How satisfied are residents with the staff at Lake Carlton Arms?
                                                Lake Carlton Arms is rated 4.8 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                How often does management engage with reviews?
                                                Managers have responded to 99.57% of their community reviews in the past year.
                                                How quickly does management engage with reviews?
                                                Managers have replied within 1.12 days to their community reviews in the past year.
                                                Who manages Lake Carlton Arms?
                                                The Mahaffey Company
                                                What is the pet policy at Lake Carlton Arms?
                                                No pet policy available

                                                Check Availability

                                                Lake Carlton Arms

                                                April 2026

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                                                Beds

                                                0

                                                Baths

                                                0

                                                Under New Management

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                                                Lake Carlton Arms is an apartment in Lutz in zip code 33558. This community has a 0 Bed, 0 Bath Nearby cities include Land O Lakes, Temple Terrace, Land O' Lakes, Tampa, Thonotosassa, Odessa, Wesley, Land O'Lakes, Trinity, Seffner, Dover, San Antonio, and Oldsmar.