4.7 rating
838 total reviews
(
667 Verified
)
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Summarized by generative AI from text of customer reviews
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Prospective Resident 1270956
Verified Prospect • Visited 2024
5.0
8/8/2024
All my questions were answered very clear, and they also provide me with the info on a folder, which I think was very helpful at the time I was submitting my information in the waiting list :) then I got I called from Jose and he helped me to make sure all my informations was correct, everything is been very smooth and organized!
8/12/2024
Current Resident 1270766
Verified Resident • 2024
5.0
8/8/2024
I love Carlton Arms, the community, grounds, staff, and people in general are very friendly. Having owned my own home this is truly the best place to live. This is my 5th time renting here I love it here.
8/12/2024
Current Resident 1270599
Verified Resident • 2018 - 2024
5.0
8/7/2024
I love the view and the wildlife. I love my patio which I am cleaning up after the new fence project. My apartment is all that I need. I have great neighbors. Parking for Handicapped are placed near the apartment entrance.
8/12/2024
Current Resident 1270080
Verified Resident • 2021 - 2024
5.0
8/5/2024
It's wonderful and has everything to offer! Everyone in the offices is friendly and polite at all times. And the services and such that are provided are so pleasant! It has been wonderful living in this community
8/12/2024
Current Resident 1264365
Verified Resident • 2024
5.0
8/1/2024
All around beautiful experience starting with the leasing office/ management and all the way to the superb maintenance staff. Stunning community with extreme ease to all facilities. Highest recommendation to anyone interested in old charm, tons of nature everywhere with a more "home" feel compared to most apartment complexes.
8/1/2024
Current Resident 1264296
Verified Resident • 2022 - 2024
5.0
8/1/2024
The community is well taken care of. For an older place it is up to date. The landscaping is beautifully done. And well taken care of. It's almost like living in a resort. Lots of trees and lakes. The pools are kept up year around. Five stars all the way??.
8/1/2024
Current Resident 1263522
Verified Resident • 2021 - 2024
5.0
7/27/2024
I love it here,I lived here before I would tell others to move here,it's very relaxing and fun ,I love the Christmas party every year the staff is great,and the neighborhood is awesome and amazing it's just a great place to live.
7/28/2024
Current Resident 1263258
Verified Resident • 2024
5.0
7/25/2024
Very professional & courtesy staff. Very quiet environment. Love being there. Really peaceful and great location. Very happy to have moved in. Maintenance is effective and repairs are done in a timely manner
7/28/2024
Updated Review
Current Resident 1230692
Verified Resident • 2019 - 2024
5.0
7/22/2024
I have lived in a townhouse here since 2019. I feel safe and I am going obsessed with my lake view . My townhouse is perfect for me. Roomy and clean. The maintenance team is top notch and the office personnel are friendly and professional.
7/24/2024
Current Resident 1262803
Verified Resident • 2010 - 2024
5.0
7/22/2024
Office staff, maintenance staff very helpful. Grounds, amenities kept up quite nicely. Location is definitely a huge plus. I love looking at all the wildlife and surrounding lakes. If you like kayaking it is allowed.
7/24/2024
Updated Review
Prospective Resident 1243389
Verified Prospect • Visited 2024
5.0
7/21/2024
We recently visited LCA & fell I love with how friendly the office staff is & how clean the neighborhood is. It's close to stores & highway which is a plus. We toured other apartments in the area & it didn't compare to LCA.
7/24/2024
Current Resident 1262337
Verified Resident • 2022 - 2024
5.0
7/19/2024
Feels like home peace, nice place to live at close to lake surrounded by trees and greens grass which provides excellent positive vibes and also the community is superb and the location is very close to do the grocery and easy access to basic needs you need.
7/24/2024
Prospective Resident 1262054
Verified Prospect • Visited 2024
4.8
7/18/2024
The property is lovely and quaint. However, there are lots of great features by way of the amenities. Nice large patios. The cabinets and counter tops could use an update to the material used. The color with the black appliances does not highlight the kitchen. Too dark. But the Kitchen space is very functional.
7/18/2024
Updated Review
Current Resident 1230715
Verified Resident • 2012 - 2024
5.0
7/14/2024
It's like living at a vacation resort. The view of the lake brings about serenity and peace and happiness. My neighbors are wonderful. The services are exceptional. Whether it's pest control, trash pick up or a maintenance request someone is here ASAP.. I highly recommend Lake Carlton Arms. Its Clean, peaceful, well-kept up, friendly,I'm very relaxing. The view over the lake is magnificent.
7/17/2024
Current Resident 1261319
Verified Resident • 2024
5.0
7/13/2024
I'm new twee, but so far, everything seems good. Staff has been very helpful, maintenance issues are addressed in a timely fashion. Office is open 7 days a week. Hopefully, this will continue throughout my stay here.
7/17/2024
Current Resident 1261042
Verified Resident • 2022 - 2024
3.5
7/11/2024
The community itself is upkept well, but the prices as are everywhere are rising. There are mandatory fees we have to pay that other complexes do not as well. However, overall a very nice community. Staff and help can use some Improvement
7/17/2024
Current Resident 1260999
Verified Resident • 2023 - 2024
4.3
7/11/2024
Very clean, very attentive staff. everyone is very friendly, staff and residents. The wildlife is wonderful to see. There are water sport opportunities. The pools and play ground are wonderful. Parking is good, always enough.
7/11/2024
Current Resident 1260998
Verified Resident • 2023 - 2024
4.2
7/11/2024
We are happy with the community. The current lawn service is not good. They do not cut the nature trail and blow grass clippings into the lake which make for an eye sore when trying to enjoy nature. We sometimes have issues with trash not being picked up. But a quick call gets that taken care of. Overall the community is great and we would recommend
7/11/2024
Current Resident 1259753
Verified Resident • 2021 - 2024
3.7
7/4/2024
My overall experience has been positive. I am not a fan of how hard the water is in the complex and how it smells or that my tub is a beige color (hard to clean because I can't see the calcium build up well to clean it best. Takes me twice as long). The staff have been lovely. It is sad that water is no longer included in the rent and that there isn't a better way to set up a day and time for maintenance to arrive but overall I like it here. I wish the washer and dryers weren't always hit or miss when it comes to hot water and when the heat when they are drying clothes but there are so many residents that I understand. I refer a lot of friends and family to move here. The trash area is better now than what it was before however, I wish they could be rinsed out regularly. I live upstairs if not I would do it but I do not have a hose.
7/7/2024
Current Resident 1259730
Verified Resident • 2024
4.8
7/4/2024
Office staff very courteous, polite, informative and prompt. I was quite surprised when they called me back instead of me having to call them back about renting. Very happy with my apartment. Every detail of the renting process was thoroughly explained and fulfilled.
7/7/2024
Current Resident 1259723
Verified Resident • 2022 - 2024
5.0
7/4/2024
It's been an amazing experience, I love my apartment and all the amenities we have here in this community. The maintenance people and the office staff are always kind and willing to help with a smile. I'm very happy to live in Lake Carlton Arms
7/7/2024
Prospective Resident 1259094
Verified Prospect • Visited 2024
4.8
6/30/2024
Great property and amenities. Friendly staff and they answered most questions we had about property. Love the Sales and nature trails and 4 pools and laundry facilities. Loved the backyard patio appearance and size and the quiet surroundings. Peaceful property and laid back.
7/1/2024
Updated Review
Current Resident 1255268
Verified Resident • 2024
4.7
6/27/2024
I have turned in several service request and they are usually completed the same day. So far my experience here has been wonderful. The staff in the office are very friendly and helpful and patient.! I hope to be here for many years!
6/27/2024
Current Resident 1258094
Verified Resident • 2023 - 2024
5.0
6/23/2024
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6/23/2024
Current Resident 1257931
Verified Resident • 2010 - 2024
5.0
6/22/2024
It has been one of the most excellent places That I I have ever lived in. Yet. And I recommended to everyone I come in contact with. I Especially appreciate The very tight Security measures taken here Daily. Thank you.!!!
6/23/2024
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 231 reviews)
Noise
4.8
Grounds
4.8
Safety
4.6
Office Staff
4.8
Maintenance
4.8
Neighborhood
4.7
Survey Scores (from 2236 surveys)
Post-Tour Survey
4.7
Move-In Survey
4.7
Maintenance & Support Survey
4.8
Lease Renewal Survey
4.6
Review Count
Number of reviews in the past 365 days
231
Manager’s Review Engagement
Percentage of reviews responded to
99.57%
Manager’s Review Reply Time
Average time to respond to reviews
1.12 days
Lake Carlton Arms
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Lake Carlton Arms is an apartment in Lutz in zip code 33558. This community has a 0 Bed, 0 Bath Nearby cities include Land O Lakes, Temple Terrace, Land O' Lakes, Tampa, Thonotosassa, Odessa, Wesley, Land O'Lakes, Trinity, Seffner, Dover, San Antonio, and Oldsmar.