Lake Carlton Arms
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Award Winner
17701 Lake Carlton Drive, Lutz, FL 33558

4.7

(3079 Reviews & Surveys)

Reviews

4.7 rating

838 total reviews

(

667 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 1345809

Verified Resident 2019 - 2025

5.0

6/26/2025

The community is quiet and my neighbors are very nice and aware. The maintenance staff is informative and the community is upheld nicely, with frequent maintenance on the grounds. They preserve the ground as well, and honor the wildlife on the property.

    Property Manager Response

    6/26/2025

    We're grateful for your kind words and happy to know Lake Carlton Arms met your expectations, thank you for being a part of our great community.
    Review Author Icon

    Current Resident 1345225

    Verified Resident 2018 - 2025

    4.7

    6/24/2025

    Quiet community and also very affordable. Its not to far from any store you might need. It's about 30 min from a beach and 30 min from city life. The apartment complex itself has everything you need.

      Property Manager Response

      6/24/2025

      Thank you for taking the time to share your positive experience! We're delighted to hear that you're enjoying your time at our community. We're here to ensure your continued satisfaction, so please don't hesitate to reach out if you need anything.
      Review Author Icon

      Current Resident 1345079

      Verified Resident 2025

      2.5

      6/23/2025

      Mixed. When the ac breaks at nighttime they don't come until morning to take a look and that's unacceptable in Florida summer heat. Some staff at the front desk who are picking up the phone are incredibly rude for no reason at all. There are polite ones too but more than once have I talked to somebody who were very disrespectful

        Property Manager Response

        6/24/2025

        Thank you for sharing your concerns. We understand your frustration and we sincerely apologize for these negative experiences here in our community. We take immense pride in our five-star community, so we can't help but feel disappointed by your negative feedback. That being said, we would truly appreciate the opportunity to address each and every one of your concerns. Please contact us when you have the time. Thank you.
        Review Author Icon

        Current Resident 1344156

        Verified Resident 2017 - 2025

        5.0

        6/19/2025

        I love you here very quiet. The grounds are kept really clean. The request for service is very fast friendly staff just a lovely community. I will recommend this place to anyone the rent is reasonable and you can access stores. They are very close.

          Property Manager Response

          6/19/2025

          Thank you so much for your kind words! We are thrilled to hear that you're enjoying your experience at Lake Carlton Arms.
          Review Author Icon

          Current Resident 1343123

          Verified Resident 2019 - 2025

          4.7

          6/15/2025

          Community well maintained for age. Interiors need to be updated. Staff very helpful in general. Need more community activities. Bathroom appliances need to be updated. Bathrooms are not handicap accessible.

            Property Manager Response

            6/16/2025

            Thank you for taking the time to share your positive experience! We're delighted to hear that you're enjoying your time at our community. Please feel free to stop in and speak to us about any issues and concerns that you may have.
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            Current Resident 1342359

            Verified Resident 2023 - 2025

            4.5

            6/12/2025

            Overall, the experience of living at LCA has been a positive one. The minimal issues I've had have been addressed quickly and efficiently. The grounds are very nice and maintained extremely well. I will be renewing when the time comes.

              Property Manager Response

              6/12/2025

              Thank you so much for taking the time to write a review! We're so glad to hear you're having a good experience living at our community. Feel free to stop by the leasing office if you need anything, or just want to say hello.
              Review Author Icon

              Current Resident 1340919

              Verified Resident 2019 - 2025

              3.8

              6/7/2025

              I loved my townhouse, but with the decline in maintenance services its not as pleasant as it was. I was very happy and excited at a time. I wish we had a better parking system that would be able to put you in front of your home.

                Property Manager Response

                6/10/2025

                Thank you for your feedback. We'll take your suggestion into consideration. If you have any specific ideas or other feedback, we would love to hear them! We are glad you are a part of our wonderful community.
                Review Author Icon

                Current Resident 1340343

                Verified Resident 2022 - 2025

                5.0

                6/5/2025

                It is a beautiful community, they are very efficient with the maintenance service and it is very pleasant to live it is a comfortable well-kept place and its staff is attentive and helpful, I am happy here

                  Property Manager Response

                  6/9/2025

                  Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our staff and services. Have a great day!

                  Updated Review

                  Review Author Icon

                  Current Resident 1307110

                  Verified Resident 2024 - 2025

                  4.8

                  6/5/2025

                  Very quiet. Staff always professional and personable. Unable to take advantage of activities since I have no means of transportation. No means of disposing of large boxes and/or discarded furniture since dumpster was removed in 2024.

                    Property Manager Response

                    6/5/2025

                    Our team works hard to ensure all our resident feel valued and have everything they need. We appreciate your feedback and look forward to continuing to exceed your expectations. Please feel free to contact our office to discuss any questions or concerns.

                    Updated Review

                    Review Author Icon

                    Current Resident 1251640

                    Verified Resident 2015 - 2025

                    5.0

                    6/5/2025

                    Quiet well kept buildings. A little dated are the apartments but you'll not find a better deal to live in Lutz. I enjoy living here and plan on staying here for some time. Management and ALL the staff are wonderful people. Trust me, living here is well worth the dated apartments

                    Property Manager Response

                    6/5/2025

                    We are absolutely thrilled to hear about your wonderful experience at Lake Carlton Arms! Thank you for sharing your positive feedback. We value you as a resident and so glad you call our community home.
                    Review Author Icon

                    Current Resident 1339502

                    Verified Resident 2020 - 2025

                    5.0

                    6/2/2025

                    This community has been fantastic over the years. Despite the rising cost of living over the years, they've stayed affordable while not sacrificing any quality in the grounds or the service. I have no intention of leaving any time soon.

                      Property Manager Response

                      6/5/2025

                      Thank you so much for your kind review! We truly appreciate your loyalty and are so grateful to have you as a long-time resident. Your feedback always means a lot to us, and we re thrilled to know that we continue to meet your expectations.
                      Review Author Icon

                      Current Resident 1339110

                      Verified Resident 2024 - 2025

                      5.0

                      6/1/2025

                      Staff is always responded to issues promptly. The grounds are kept clean Man. I just love the views here. It's close and convenient to the expressway. It's close to shopping in wilderness. If the windows were more sealed to keep out the sound, it'd be perfect

                        Property Manager Response

                        6/2/2025

                        We're so happy to hear all of your reasons for loving Lake Carlton Arms! Thank you for being part of our great community!
                        Review Author Icon

                        Current Resident 1339088

                        Verified Resident 2019 - 2025

                        4.7

                        6/1/2025

                        I like all the nature surrounding us. Deer in my backyard. It's quiet here. The buildings are old but not run down. My apartment is a nice size for the money. Only things I dont like are the stairs up to my apartment and the garbage being under the outdoor stairs

                          Property Manager Response

                          6/2/2025

                          Thank you so much for your kind words! We are thrilled to hear that you're enjoying our beautiful nature and lakes at Lake Carlton Arms. Please don't hesitate to reach out to us, your continued satisfaction is important to us.
                          Review Author Icon

                          Current Resident 1338956

                          Verified Resident 2008 - 2025

                          5.0

                          5/31/2025

                          Living here is like living at a resort. Beautiful landscaping, wildlife, and lakes. Well - maintained pools. Maintenance request usually handled within twenty- four hours. Excellent security at front entrance.

                            Property Manager Response

                            6/2/2025

                            We are overjoyed to hear about your positive experience at Lake Carlton Arms. Thank you for sharing your feedback and calling Lake Carlton Arms home!

                            Updated Review

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                            Current Resident 1261005

                            Verified Resident 2023 - 2025

                            5.0

                            5/23/2025

                            One of the best communities my family has ever resided. Tammy and the staff are absolutely phenomenal. The landscaping is pristine and maintenance is great! Out next move won't happen until we buy a house. We aren't going anywhere any time soon! Love it here!

                              Property Manager Response

                              5/23/2025

                              Thank you so much for your feedback! It makes our day hearing about how much our residents love Lake Carlton Arms and the great service they ve received from our team. We value you as a resident and so glad you call our community home.
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                              Current Resident 1337316

                              Verified Resident 2019 - 2025

                              4.5

                              5/22/2025

                              Grounds are very well maintained with lots of green space making everything more attractive. Maintenance response is excellent. I love living on the lake and seeing all the wildlife. Traffic light at entrance makes road access much easier.

                              Property Manager Response

                              5/22/2025

                              We're grateful for your kind words and happy to know Lake Carlton Arms met your expectations, thank you for being part of our great community.
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                              Current Resident 1336768

                              Verified Resident 2025

                              4.5

                              5/19/2025

                              The nature here is beautiful. It is an older place, but that is nicely reflected in the rent price and you cannot put a price on how lovely it is to take a walk around this community or sit on your patio enjoying all the nature and wildlife around you.

                                Property Manager Response

                                5/22/2025

                                We're so happy to hear all of your reasons for loving Lake Carlton Arms! Thank you for being part of our great community!

                                Updated Review

                                Review Author Icon

                                Current Resident 1243405

                                Verified Resident 2023 - 2025

                                4.7

                                5/17/2025

                                Simply put, it's the best! All aspects are top shelf. The grounds are immaculate, the apartment is very nice and the location is GREAT. I could not be happier with a rental community. The value in s great and the the office staff is always friendly and attentive.

                                  Property Manager Response

                                  5/19/2025

                                  We appreciate you sharing your experience as a resident of Lake Carlton Arms! We are very happy to hear you've had such a positive experience. Thank you for being a part of our community.

                                  Updated Review

                                  Review Author Icon

                                  Current Resident 1251585

                                  Verified Resident 2022 - 2025

                                  4.8

                                  5/16/2025

                                  The grounds are beautiful and there's a 24-hour guard at front so I feel safe. Maintenance is quick and has always completed any needed repairs without issue. There's also basketball, tennis, and pickleball courts and other outdoor features if you're so inclined. On the downside, the apartment interiors really need an update, kitchen and bathroom cabinets and the tub surround are super outdated and dingy.

                                    Property Manager Response

                                    5/16/2025

                                    We re so grateful that you took the time to share your feedback with us. We're here to ensure your continued satisfaction, so please don't hesitate to reach out if you need anything. Thanks for calling Lake Carlton Arms home!

                                    Updated Review

                                    Review Author Icon

                                    Current Resident 1234025

                                    Verified Resident 2017 - 2025

                                    5.0

                                    5/15/2025

                                    This is a great place to live it's quiet and clean. I've never had any problems with the property. The maintenance staff are very good; any issues it's quickly resolved. The property is well kept, the upkeep of the buildings are great too.

                                      Property Manager Response

                                      5/16/2025

                                      Thank you so much for your kind words! We are thrilled to hear that you're enjoying your experience at Lake Carlton Arms. Our team works hard to ensure all our resident feel valued and have everything they need. We appreciate your feedback and look forward to continuing to exceed your expectations.

                                      Updated Review

                                      Review Author Icon

                                      Current Resident 1252170

                                      Verified Resident 2017 - 2025

                                      5.0

                                      5/12/2025

                                      I have so enjoyed living at LCA. It is maintained beautifully. When I need something repaired and submit a work order maintenance is very prompt to come and make the repairs and always do it efficiently and are always very polite and helpful. I have been very ill for the last few years and the office has been so helpful to take care of me. Living here feels like family to me as I live alone. Everyone in the office and the maintenance staff are always so friendly and courteous.

                                        Property Manager Response

                                        5/13/2025

                                        Thank you so much for your kind review! We truly appreciate your loyalty and are so grateful to have you as a resident. Our team takes pride in providing excellent customer service, and it s great to see that reflected in your review.
                                        Review Author Icon

                                        Current Resident 1335590

                                        Verified Resident 2025

                                        4.2

                                        5/12/2025

                                        we loved our move in and the community. although you can never avoid that one neighbor who's a tad noisy, lake carlton does a great job making sure you feel welcome, safe, and cared for. it's a great location and beautiful property at an affordable price.

                                          Property Manager Response

                                          5/13/2025

                                          We are honored to hear you enjoyed your move in experience at Lake Carlton Arms. Thank you for your positive feedback!
                                          Review Author Icon

                                          Current Resident 1334740

                                          Verified Resident 2024 - 2025

                                          4.3

                                          5/8/2025

                                          The waitlist to get in is there for a reason. We love living at LCA! The grounds are stunning and well maintained, maintenance is fast and courteous, and the office team is always hosting events to bring the community together. When we moved in, the apartment had 0 issues, was clean, and felt like home. We're coming up on 1 year and ready for more :)

                                            Property Manager Response

                                            5/12/2025

                                            Thank you for your kind review and thank you for being a part of our great community! We're happy to hear about your positive experience living at Lake Carlton Arms!
                                            Review Author Icon

                                            Current Resident 1333546

                                            Verified Resident 2021 - 2025

                                            5.0

                                            5/1/2025

                                            This community is very family oriented, everyone is very nice and Respectful. Everyone collaborates and works together on community events all participate. Very quiet community, very safe. I love it there. Repairs are done very quickly, all the amenities are very well kept. The cleanliness of lake Carlton arms is one of the best I've seen. Super friendly staff! All stores are accessible and Convenient. Close to veterans highway 589 for added transportation ease!

                                              Property Manager Response

                                              5/6/2025

                                              Thank you for your kind review and thank you for being a part of our great community! We're happy to hear about your positive experience living at Lake Carlton Arms!

                                              Updated Review

                                              Review Author Icon

                                              Current Resident 1319149

                                              Verified Resident 2022 - 2025

                                              5.0

                                              5/1/2025

                                              An incredible community, excellent customer service, beautiful lakes and views. I highly recommend it. You feel safe and comfortable living here. The schools are rated 10+. The price is affordable. The maintenance department is available 24/7. I love it!

                                                Property Manager Response

                                                5/2/2025

                                                What an outstanding review, we are delight to know you love living at Lake Carlton Arms. We appreciate your feedback and look forward to continuing to exceed your expectations. Thank you for being part of our community.

                                                epIQ Ratings

                                                What is epIQ?

                                                The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                epIQ Report Card

                                                In partnership with SatisFacts™

                                                Community epIQ Grade

                                                A+
                                                A+

                                                Renter Ratings

                                                A

                                                Review Ratings (from 231 reviews)

                                                Noise

                                                4.8

                                                Grounds

                                                4.8

                                                Safety

                                                4.6

                                                Office Staff

                                                4.8

                                                Maintenance

                                                4.8

                                                Neighborhood

                                                4.7

                                                Survey Scores (from 2241 surveys)

                                                Post-Tour Survey

                                                4.7

                                                Move-In Survey

                                                4.7

                                                Maintenance & Support Survey

                                                4.8

                                                Lease Renewal Survey

                                                4.6

                                                Review Count

                                                A+

                                                Number of reviews in the past 365 days

                                                231

                                                Manager’s Review Engagement

                                                A+

                                                Percentage of reviews responded to

                                                99.57%

                                                Manager’s Review Reply Time

                                                A+

                                                Average time to respond to reviews

                                                1.12 days

                                                Features & Amenities

                                                Laundry
                                                • Laundry Facilities
                                                • Washer/Dryer
                                                Parking
                                                • Parking
                                                Other
                                                • Air Conditioning
                                                • Balcony/Deck
                                                • Cat Friendly
                                                • Community Center
                                                • Controlled Access
                                                • Dishwasher
                                                • Fitness Center
                                                • Large Dog Friendly
                                                • On-site Personnel
                                                • Pool/Hot Tub
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                                                This community is managed by

                                                The Mahaffey Company

                                                A+
                                                A+
                                                Communities
                                                13

                                                Questions & Answers (1)

                                                Anonymous
                                                Asked on: 03/19/2018
                                                Q: Can you hear your neighbors?
                                                Anonymous
                                                Answered on: 08/02/2018
                                                A: Every now and again yes, you'll hear them go in and out of the building because of the front door but unless they're having a loud get together or something you don't really hear anyone.

                                                Frequently Asked

                                                How is Lake Carlton Arms Rated?
                                                Based on 3079 number of votes by renters, Lake Carlton Arms is currently rated 4.7 out of 5 stars.
                                                How satisfied are residents with the upkeep and overall appearance of the grounds at Lake Carlton Arms?
                                                Lake Carlton Arms is rated 4.8 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                How effective was the maintenance team when resolving your problem?
                                                Lake Carlton Arms is rated 4.8 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                What are noise levels like at Lake Carlton Arms?
                                                Lake Carlton Arms is rated 4.8 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                How safe is Lake Carlton Arms?
                                                Lake Carlton Arms is rated 4.6 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                How satisfied are residents with the neighborhood?
                                                Lake Carlton Arms is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                How satisfied are residents with the staff at Lake Carlton Arms?
                                                Lake Carlton Arms is rated 4.8 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                How often does management engage with reviews?
                                                Managers have responded to 99.57% of their community reviews in the past year.
                                                How quickly does management engage with reviews?
                                                Managers have replied within 1.12 days to their community reviews in the past year.
                                                Who manages Lake Carlton Arms?
                                                The Mahaffey Company
                                                What is the pet policy at Lake Carlton Arms?
                                                No pet policy available

                                                Check Availability

                                                Lake Carlton Arms

                                                April 2026

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                                                Beds

                                                0

                                                Baths

                                                0

                                                Under New Management

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                                                Lake Carlton Arms is an apartment in Lutz in zip code 33558. This community has a 0 Bed, 0 Bath Nearby cities include Land O Lakes, Temple Terrace, Land O' Lakes, Tampa, Thonotosassa, Odessa, Wesley, Land O'Lakes, Trinity, Seffner, Dover, San Antonio, and Oldsmar.