Lake Carlton Arms

. #1 . #61

Award Winner

Lake Carlton Arms

17701 Lake Carlton Drive, Lutz, FL 33558

4.7

(3079 Reviews & Surveys)

Reviews

4.7 rating

838 total reviews

(

667 Verified

)

Verified

Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Amenities (47)

Apartments (99)

Communication (8)

Maintenance (227)

Nature (37)

Parking (40)

Pets (13)

Rent (92)

Security (93)

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Review Rating

Current Resident 1357085

Verified Resident • 2025

4.8

8/9/2025

The maintenance team here is great! This is the 2nd time i needed something done and they were there within the hour and fixed the issue within minutes. We even talked about the upcoming football season and who our teams are and foods to cook! Thanks again..

Property Manager Response

8/11/2025

We re so glad to hear our maintenance team was able to help you so quickly! It s great that they not only got the job done but also took the time to connect and chat with you. We ll be sure to share your kind words with them thank you for taking the time to let us know!

Current Resident 1356310

Verified Resident • 2025

5.0

8/7/2025

Enjoying the apt. and beautiful surroundings. The pool area is nice and clean and easy to get to. My washer and dryer are great to have in my apartment. The lake in back is wonderful to look at from my patio.

Property Manager Response

8/7/2025

That s so wonderful to hear! It sounds like you re really settling in and making the most of everything the apartment and community have to offer. The view of the lake from your patio must be so relaxing, and having your own washer and dryer is definitely a huge plus. Glad you re enjoying the pool area too it s always nice when everything is clean and convenient. Thanks for sharing!

Current Resident 1356224

Verified Resident • 1999 - 2025

4.7

8/7/2025

I moved in 1998 into this unit. Your maintenance has always been outstanding. It's performed in a timely manner, friendly personnel, and usually correctly in the first time. I would not like to move anywhere else. Thank you.

Property Manager Response

8/7/2025

Thank you so much for your continued trust and loyalty over the years! It s truly an honor to have you as a long-time resident since 1998. We re thrilled to hear that our maintenance team has consistently met your expectations it means a lot to us. We re committed to keeping your experience just as positive moving forward. Thank you again for being such a valued part of our community!

Current Resident 1356164

Verified Resident • 2024 - 2025

5.0

8/7/2025

This has been a great experience for me, walking in living in a nice clean environment with moral support from maintenance and the team I feel like I'm always listened to and heard when I contact the office or maintenance. Feels like a great home to live in and cannot complain with anything that you guys do.

Property Manager Response

8/7/2025

We re truly grateful to hear that you ve had such a positive experience. Our team works hard to create a welcoming, clean, and supportive environment, so it means a lot to know that it s making a difference. We're always here for you, and we're so glad to have you as part of our community. Please don t hesitate to reach out if you ever need anything!

Current Resident 1356148

Verified Resident • 2018 - 2025

5.0

8/7/2025

This is a great community, it is safe, quiet, with friendly neighbors, great amenities, and an excellent value for residents.The staff are very friendly and welcoming to all residents and visitors, and the maintenance team quickly responds to any issues. I'm often recommending our community to those looking for a new place to call home.

Property Manager Response

8/7/2025

We're thrilled to hear that you re enjoying the peaceful atmosphere, friendly neighbors, and the value our community offers. Our team takes great pride in creating a welcoming environment and responding quickly to residents' needs. We truly appreciate you recommending our community to others it means a lot to us. We're grateful to have you as part of our community!

Prospective Resident 1354795

Verified Prospect • Visited 2025

4.3

8/2/2025

The associate was professional and show us the apartment size we need and shared the current promotion that made us trade a decision right away. Also explain all amenities and neighborhoods schools that our kid can attend.

Property Manager Response

8/4/2025

Thank you for your kind review! We're so glad to hear that our associate was helpful in showing you the right apartment and sharing the current promotion. It s great to know the information about our amenities and nearby schools helped you make a confident decision.

Current Resident 1354731

Verified Resident • 2024 - 2025

4.3

8/2/2025

Living in Lake Carlton Arms has been amazing! It's a nice community with fun activities going from time to time with food trucks out there to. The property is breathtaking and has tons of space there's 4 pools, big dog parks, kid park, and laundry mats. The best complex/ community!

Property Manager Response

8/4/2025

Thank you so much for your kind words! We're thrilled to hear that you're enjoying your experience at Lake Carlton Arms. It's wonderful to know you're taking advantage of the community events, beautiful surroundings, and great amenities. We truly appreciate you being a part of our community and look forward to continuing to make it a place you love to call home!

Updated Review

Current Resident 1250494

Verified Resident • 2016 - 2025

5.0

8/2/2025

I have never had any problems these people are awesome and professional and they take care of me and they love my family even if they don't live here on property this is my home and I am plan on staying here as long as they keep me.

Property Manager Response

8/4/2025

We re thrilled to hear that you feel truly at home here and that our team has made such a positive impression on you and your family. It's always our goal to provide a welcoming, professional, and supportive community. We re grateful to have you as a resident and look forward to having you with us for many more years to come!

6 Previous

Last 6/7/2025

Updated Review

Current Resident 1284177

Verified Resident • 2021 - 2025

5.0

7/31/2025

I like it very clean an well taking care of things around an some of things they do here. They are really quick about fixing things here when you put a request in. The staff is really nice an helpful when you need help with things.Everybody you talk to say that this is the best apartment place to leave which is nice to here that.

Property Manager Response

8/1/2025

Thank you so much for your kind words! We're happy to hear that you enjoy the cleanliness of the community and the quick response from our maintenance team. It's great to know our staff has been helpful and that you're hearing such positive feedback from others as well. We're glad you're here!

1 Previous

10/3/2024

Current Resident 1354238

Verified Resident • 2022 - 2025

5.0

7/31/2025

The community is great. Service requests are always handled very quickly. Prices are pretty good for the area. We havent had any issues living here. The apartments themselves are a little outdated but it was definitely something that we could live with just fine. Would recommend.

Property Manager Response

8/1/2025

Thank you for your feedback! We're glad to hear you've had a positive experience and that our team has been responsive to your service requests. We appreciate your honesty about the apartment finishes and are happy to know they still meet your needs. Your recommendation means a lot to us!

Updated Review

Current Resident 1237546

Verified Resident • 2023 - 2025

4.8

7/28/2025

This community has been great overall. Walking around the lakes is beautiful. Maintenance is wonderful and responds quickly. I would enjoy more events in our community centers we have but appreciate the recent garage sale and food trucks we have had. Multiple pools.

Property Manager Response

7/29/2025

Thank you so much for your positive feedback! We're glad to hear you're enjoying the beautiful lakes, quick maintenance service, and the amenities like our multiple pools. We appreciate your suggestion about hosting more events at the clubhouses it's great to know the recent garage sale and food trucks were a hit! We'll definitely keep that in mind as we plan future activities.

6 Previous

Last 6/2/2025

Updated Review

Current Resident 1294839

Verified Resident • 2024 - 2025

5.0

7/25/2025

I enjoy leaving here and being near this wildlife. It's very nice and pleasant here.I definitely recommend those who want to be in that type of volumen and away from the city life, this will suits you better to be here.

Property Manager Response

7/26/2025

We're so glad to hear you're enjoying the peaceful atmosphere and natural surroundings. It s wonderful to know that our community provides the calm and beauty you were looking for away from the city. We truly appreciate your recommendation and are happy to have you as part of our community.

1 Previous

11/16/2024

Current Resident 1352641

Verified Resident • 2012 - 2025

4.7

7/24/2025

The community is very comfortable and staff is well trained with customer service and communication values.i am a resident of 13 years and intend to remain for many more.i have referred several residents to this complex.

Property Manager Response

7/24/2025

Thank you so much for your kind words and continued loyalty over the past 13 years! We're truly grateful for your referrals and thrilled to hear that you feel comfortable in the community and well-supported by our team. Residents like you are the heart of our community, and we look forward to having you here for many more years to come!

Current Resident 1352474

Verified Resident • 2025

4.8

7/23/2025

It's been great. Community is great with very friendly staff. Any issues we've come across has been taken care of immediately. Maintenance crew is top notch with quick response times. We love how quiet the neighborhood is

Property Manager Response

7/24/2025

We re thrilled to hear that you re enjoying the community and that our team has been responsive and helpful. It's always our goal to provide a peaceful and well-maintained environment, and we're so glad that s been your experience. We truly appreciate you being a part of our community!

Updated Review

Current Resident 1252850

Verified Resident • 2017 - 2025

4.3

7/19/2025

I like looking out my patio door to see the lake, birds & ducks instead of another building close by or a parking lot. I am older & find it so relaxing. I enjoy going to the pool for exercise. There are also a basketball & pickleball court & an exercise room. I do very little driving & find this location close to my doctors, hospital, grocery store, etc.

Property Manager Response

7/20/2025

We're so glad to hear that you're enjoying the peaceful lake view and the relaxing atmosphere it brings. It s wonderful that you're able to take full advantage of the pool, fitness amenities, and convenient location. We re happy to know our community is a good fit for your lifestyle and needs. Your comfort and satisfaction mean a lot to us!

4 Previous

Last 5/31/2025

Updated Review

Current Resident 1321204

Verified Resident • 2023 - 2025

5.0

7/17/2025

Perfect! I love this Community! The Community has excellent employees who are friendly and knowledgeable! This is a very good community! The community is well maintained and work orders are always done quickly and effectively.

Property Manager Response

7/18/2025

We re thrilled to hear how much you love the community. Our team takes great pride in providing friendly, knowledgeable service and keeping everything well maintained. We're glad you're happy here and appreciate you being a part of our community!

2 Previous

Last 4/3/2025

Current Resident 1351025

Verified Resident • 2025

5.0

7/17/2025

LCA is a well run community. The staff in the office is always helpful and maintenance orders are completed in a timely manner. The grounds are wonderfully landscaped with an abundance of wildlife. It is quiet in the evenings.i love living here.

Property Manager Response

7/18/2025

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the peaceful evenings, beautiful landscaping, and the wildlife around the community. Our team works hard to provide timely service and a welcoming environment, and it's always rewarding to know it's appreciated. We're so glad to have you as part of the Lake Carlton Arms community!

Updated Review

Current Resident 1309908

Verified Resident • 2018 - 2025

5.0

7/14/2025

I really love love living here! Work orders are always done quickly. The complex keeps the ground looking neat and tidy all the time. Office staff the always friendly. Don't ever what to live anywhere else.

Property Manager Response

7/14/2025

We truly appreciate your kind words about our staff as well it means the world to us. We re so glad you feel right at home and look forward to having you as part of our community for many years to come!

1 Previous

1/13/2025

Current Resident 1349546

Verified Resident • 2016 - 2025

4.8

7/11/2025

Wonderful place to live. Close to shopping, Doctors, and entertainment. The view of the Lake is super. The staff is very friendly and always helpful. Any and all requests to Maintenance are always handled.

Property Manager Response

7/11/2025

Thank you so much for sharing your wonderful experience! We re thrilled to hear you re enjoying the beautiful lake views and the convenience of being close to shopping, doctors, and entertainment. It means a lot to us that you find our staff friendly and helpful, and we re glad our maintenance team has been able to take care of your needs promptly. We truly appreciate having you as part of our community!

Current Resident 1349304

Verified Resident • 2012 - 2025

5.0

7/10/2025

I always receive excellent service starting with office staff. They take my request always with a smile and answers any questions I might have. If I don't ask any questions they ask me to insure that I am heard.

Property Manager Response

7/10/2025

Thank you so much for your kind words! We re truly delighted to hear that you feel heard and well cared for by our office staff. Providing excellent service with a smile is always our goal, and it means a lot to know that it makes a difference for you. We appreciate you being part of our community!

Updated Review

Current Resident 1260037

Verified Resident • 2021 - 2025

5.0

7/7/2025

The staff the community is very well up cap. Any issues I ever had they be right on it I would recommend this to anyone. Great Area a lot of local restaurants a lot of convenience. Lovely Lake view. Very quiet nature.

Property Manager Response

7/7/2025

Thank you so much for taking the time to share your experience! We re thrilled to hear you re enjoying the well-kept community, the peaceful nature, and those beautiful lake views. It s wonderful to know our team has been there for you whenever you needed us. We truly appreciate your recommendation and love having you as part of our community!

1 Previous

7/5/2024

Updated Review

Current Resident 1301252

Verified Resident • 2024 - 2025

5.0

7/5/2025

Leasing staff was very accommodating and understanding of my needs at a difficult time, as i needed to find a new home as a result of Hurricane Milton. I was truly blessed to find an available ( usually there is a waiting list) one bedroom and moved in within a week.

Property Manager Response

7/6/2025

Thank you so much for your kind words! We are truly thrilled to hear that you re enjoying your experience at Lake Carlton Arms. It means so much to us to know that we could be there for you during a difficult time. We appreciate you being a part of our community!

1 Previous

12/9/2024

Updated Review

Current Resident 1246929

Verified Resident • 2023 - 2025

5.0

7/5/2025

I love Lake Carlton the staff my neighbors. The wildlife fishing. The Christmas ?? party is so nice that you do for us! I met great friends and I love them and we are always happy together. I look forward to making many memories with them in the near future and to see how things are moving forward together

Property Manager Response

7/6/2025

We are absolutely thrilled to hear about your wonderful experience at Lake Carlton Arms! Thank you so much for sharing your positive feedback. We hope to see you at the Christmas/Holiday Party on December 5th!

1 Previous

4/25/2024

Current Resident 1346762

Verified Resident • 2025

4.7

6/30/2025

I absolutely love lake Carlton arms ! It's the best community I have ever had the pleasure of calling home. They always are doing nice things for the residents and the staff is always quick about fixing things. So grateful to be here :)

Property Manager Response

7/1/2025

We are overjoyed to hear about your positive experience at Lake Carlton Arms. Thank you for sharing your feedback!

Current Resident 1346357

Verified Resident • 2020 - 2025

4.3

6/29/2025

Always goodi have always been satisfied with any issues and how they were handled. Any maintenance issues I have ever had have always been responded to promptly. Maintenance staff is always courteous and respectful.

Property Manager Response

6/29/2025

Glad to hear we meet all your needs! Thanks for taking the time to share this and let us know how happy you are at Lake Carlton Arms.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Review Ratings (from 231 reviews)

Noise

4.8

Grounds

4.8

Safety

4.6

Office Staff

4.8

Maintenance

4.8

Neighborhood

4.7

Survey Scores (from 2241 surveys)

Post-Tour Survey

4.7

Move-In Survey

4.7

Maintenance & Support Survey

4.8

Lease Renewal Survey

4.6

Review Count

A+

Number of reviews in the past 365 days

231

Manager’s Review Engagement

A+

Percentage of reviews responded to

99.57%

Manager’s Review Reply Time

A+

Average time to respond to reviews

1.12 days

Features & Amenities

Laundry

Laundry Facilities
Washer/Dryer

Parking

Parking

Other

Air Conditioning
Balcony/Deck
Cat Friendly
Community Center
Controlled Access
Dishwasher
Fitness Center
Large Dog Friendly
On-site Personnel
Pool/Hot Tub

Show Less

This community is managed by

The Mahaffey Company

Communities

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Questions & Answers (1)

Anonymous

Asked on: 03/19/2018

Q: Can you hear your neighbors?

Anonymous

Answered on: 08/02/2018

A: Every now and again yes, you'll hear them go in and out of the building because of the front door but unless they're having a loud get together or something you don't really hear anyone.

Frequently Asked

How is Lake Carlton Arms Rated?

Based on 3079 number of votes by renters, Lake Carlton Arms is currently rated 4.7 out of 5 stars.

How satisfied are residents with the upkeep and overall appearance of the grounds at Lake Carlton Arms?

Lake Carlton Arms is rated 4.8 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.

How effective was the maintenance team when resolving your problem?

Lake Carlton Arms is rated 4.8 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.

What are noise levels like at Lake Carlton Arms?

Lake Carlton Arms is rated 4.8 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.

How safe is Lake Carlton Arms?

Lake Carlton Arms is rated 4.6 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.

How satisfied are residents with the neighborhood?

Lake Carlton Arms is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.

How satisfied are residents with the staff at Lake Carlton Arms?

Lake Carlton Arms is rated 4.8 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.

How often does management engage with reviews?

Managers have responded to 99.57% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 1.12 days to their community reviews in the past year.

Who manages Lake Carlton Arms?

The Mahaffey Company

What is the pet policy at Lake Carlton Arms?

No pet policy available