Lake Carlton Arms
A+
A+
Award Winner
17701 Lake Carlton Drive, Lutz, FL 33558

4.7

(3079 Reviews & Surveys)

Reviews

4.7 rating

838 total reviews

(

667 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 1400046

Verified Resident 2025 - 2026

5.0

1/22/2026

I love this community, people are friendly, I feel very safe here. I love the nature aspect here. The property is beautiful, you cant hear your neighbors and I love the amenities the community provides

    Property Manager Response

    1/23/2026

    Thank you so much for sharing your experience! We re thrilled to hear that you feel safe and welcomed in our community. It s wonderful to know you enjoy the natural surroundings, peaceful atmosphere, and the amenities we offer. We truly appreciate you being part of our community and are glad you love calling it home.

    Updated Review

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    Current Resident 1348573

    Verified Resident 2022 - 2026

    5.0

    1/17/2026

    Well kept and quiet community. Love the special events and activities. We are close to everything we enjoy doing in the Tampa area. We are glad that we are able to live in a community that takes pride in itself.

      Property Manager Response

      1/18/2026

      Thank you so much for your kind words! We re happy to hear that you enjoy the peaceful atmosphere, our special events, and the convenient Tampa location. It means a lot to us to know that our residents recognize the pride we take in our community. We re grateful to have you as part of our community and look forward to continuing to make it a great place to call home.

      Updated Review

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      Current Resident 1279351

      Verified Resident 2024 - 2026

      5.0

      1/12/2026

      Me siento muy bien en esta comunidad, es acogedora, limpio, sin ruido. Vistas espectaculares, ?reas de recreaci?n muy buenas,gimnasios ,piscina que podemos disfrutar todos. El personal de la oficina s?per atentos .

        Property Manager Response

        1/12/2026

        Gracias por compartir su experiencia! Nos alegra mucho saber que se siente tan bien en nuestra comunidad y que disfruta de un ambiente acogedor. Nos enorgullece que valore las vistas, las reas recreativas. Agradecemos tambi n sus amables palabras sobre nuestro personal de oficina; estaremos encantados de seguir brind ndole un excelente servicio.

        Updated Review

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        Current Resident 1241646

        Verified Resident 2016 - 2026

        4.7

        1/12/2026

        Love living here. Quiet, peaceful upkeep of community is amazing. Needs improvement on amenities as the inside of apartments are outdated. Kitchen and bathroom needs remodeling. Need new carpet and windows but for the price.

          Property Manager Response

          1/12/2026

          Thank you for sharing your feedback! We re happy to hear that you love living here and appreciate the quiet, peaceful atmosphere and the care we put into maintaining the community. We appreciate you being part of our community and thank you for your continued residency.

          Updated Review

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          Current Resident 1232714

          Verified Resident 2012 - 2026

          5.0

          1/10/2026

          Walt and Mary Rae are EXCELLENT at what they do and also on a personal level. On today's world and these times it's so unusual, refreshing, and a JOY to deal with people like Walt and Mary Rae. Their interaction is full of kindness, patience, empathy, and understanding, with great listening skills. If I owned a company I would hire them both. They are truly an asset to Lake Carlton Arms and to those they come across!

            Property Manager Response

            1/12/2026

            Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. Walt and Mary Rae exemplify the level of care, professionalism, and compassion we strive to provide every resident. We are grateful to have them as part of the Lake Carlton Arms team and are delighted to know their dedication made such a positive impact on your experience.

            Updated Review

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            Current Resident 1327511

            Verified Resident 2024 - 2026

            5.0

            1/8/2026

            well maintained/friendly staff/pleasant area location/quiet area/easy access to different parts of Tampa and surrounding areas/pretty location/relatively quiet considering the number of people to live here and also environmental issues such as freeway noise and soot that is in the air

              Property Manager Response

              1/9/2026

              Thank you for your feedback! We re glad to hear you enjoy our well-maintained community, friendly staff, and pleasant, convenient location. It s great to know you appreciate the quiet atmosphere and easy access to Tampa and the surrounding areas. We also appreciate your understanding regarding environmental factors such as nearby freeway noise and air conditions, and we re happy that overall you find the community peaceful and attractive.

              Updated Review

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              Current Resident 1316976

              Verified Resident 2010 - 2026

              5.0

              1/8/2026

              It's a great community great neighbors quiet taken care of in timely matter outside and inside I would highly recommend prices can be within your budget small or large apartment apartments, townhouses, etc.

                Property Manager Response

                1/9/2026

                Thank you for your wonderful review! We re so happy to hear that you enjoy our quiet community, friendly neighbors, and timely care both inside and outside the apartments. We re glad to offer a variety of homes and price points to fit different needs. We truly appreciate your recommendation and are grateful to have you as part of our community!

                Updated Review

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                Current Resident 1276702

                Verified Resident 2020 - 2026

                4.8

                1/8/2026

                I love it here at Lake Carlton Arms. It's safe, really well maintained and the grounds are beautiful. The amenities are up to date and well maintained. It seems like every week there is something they are updating.

                  Property Manager Response

                  1/8/2026

                  Thank you so much for sharing your wonderful experience at Lake Carlton Arms! We re thrilled to hear that you feel safe and enjoy our well-maintained grounds and beautiful community. Our team works hard to keep amenities updated and the property looking its best, so it s great to know those efforts are noticed and appreciated. We re grateful to have you as part of our community!

                  Updated Review

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                  Current Resident 580719

                  Verified Resident 2020 - 2026

                  3.0

                  1/8/2026

                  The community is great. There are some things that have to be straightened out. There are some things that have to be watched again profession is not sometimes obtainable, but this can't continue and not being able to protect yourself. Should be the number one priority of the property,

                    Property Manager Response

                    1/8/2026

                    Thank you for taking the time to share your feedback. We re glad to hear that you feel the community itself is great. Please feel free to contact the management office directly if you would like to discuss your concerns in more detail we value open communication and the opportunity to do better for our residents.
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                    Current Resident 1396191

                    Verified Resident 2025 - 2026

                    5.0

                    1/5/2026

                    Maintenance responds quickly to your needs.The maintenance man fixed my plumbing the next day after I put out a service request. The shower is running a lot better. The man was very kind and quick about fixing what I needed. Love this complex.

                      Property Manager Response

                      1/6/2026

                      Thank you so much for sharing your experience! We re thrilled to hear that our maintenance team responded quickly and was able to resolve your plumbing issue right away. Providing prompt, friendly, and effective service is very important to us, and we re glad to know it made a positive difference. We truly appreciate your kind words and are so happy that you love living in our community!

                      Updated Review

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                      Current Resident 1385209

                      Verified Resident 2025 - 2026

                      4.8

                      1/2/2026

                      Great place, I've loved my apartment since the minute I moved in. Maintenance is fast and friendly, and the place is really clean. And the location is very convenient as well, schools nearby, grocery store, restaurants, and Hospital within a couple of miles.

                        Property Manager Response

                        1/4/2026

                        We re thrilled to hear that you ve loved your apartment since day one. It s wonderful to know our maintenance team has been fast and friendly, and that you appreciate the cleanliness of the community. We re also glad the convenient location has been a plus for you. Thank you for being a valued resident we re happy to have you here!
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                        Current Resident 1395529

                        Verified Resident 2019 - 2026

                        4.8

                        1/1/2026

                        Very beautiful lake views great amenities! Ithey have guest suites and the pools are always clean. I always like walking around the neighborhood. It's very nice and quiet. Never had a problem with anybody. It's just a great place to live.!!!!

                        Property Manager Response

                        1/1/2026

                        Thank you so much for your wonderful review! We re thrilled to hear how much you enjoy the beautiful lake views, clean pools, and our amenities including the guest suites. It s great to know that you appreciate the peaceful atmosphere and enjoy walking around the neighborhood. Creating a quiet, welcoming community is very important to us, and we re so happy to hear it feels like a great place to call home. Thank you for being a valued resident!

                        Updated Review

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                        Current Resident 1313751

                        Verified Resident 2011 - 2026

                        5.0

                        1/1/2026

                        Great community with well maintained landscape and outside living area. The office staff and management has been helpful and courteous. They offer a holiday party with great food and activities for the children. I am blessed to live here.

                          Property Manager Response

                          1/1/2026

                          Thank you so much for your kind and thoughtful review! We re delighted to hear that you enjoy our well-maintained landscaping and outdoor living spaces, and that our office staff and management have been helpful and courteous. It s wonderful to know you and your family enjoyed the holiday party and activities for the children. We truly feel blessed to have you as part of our community and appreciate you taking the time to share your experience
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                          Current Resident 1395010

                          Verified Resident 2020 - 2025

                          4.5

                          12/29/2025

                          The water is shut off often and with little notice at inopportune times. Maintenance usually has a day or two of turnaround. Otherwise, the property is quiet and offers a nice space to live with a peaceful view of one of many lakes.

                            Property Manager Response

                            12/30/2025

                            Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the water shut-offs and for any instances where notice was not provided as far in advance as possible. We re glad to hear that you enjoy the quiet atmosphere, peaceful lake views, and overall living experience.
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                            Current Resident 1394634

                            Verified Resident 2025

                            5.0

                            12/27/2025

                            Love it here and staff are very helpful and friendly and it very quiet apartment is very clean and renovated the heated pools are also nice love to sit on balcony and watch all the wildlife lived tears tears ago and just had to come back

                              Property Manager Response

                              12/30/2025

                              Thank you so much for sharing your experience! We re thrilled to hear that you love living here and that our team has been helpful and friendly. It s wonderful to know you re enjoying the quiet atmosphere, your clean and renovated apartment, and the heated pools. We re especially honored that you chose to come back after living here years ago. Welcome home!

                              Updated Review

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                              Current Resident 1251517

                              Verified Resident 2021 - 2025

                              5.0

                              12/27/2025

                              Fantastic community, staff and upkeep. The company goes way above and beyond in making sure their residents are satisfied. Very good value for all the amenities, prompt attention to both service requests and administrative questions.

                                Property Manager Response

                                12/30/2025

                                Thank you so much for the wonderful feedback! We truly appreciate your kind words about our community, team, and upkeep. Providing excellent service and great value for our residents is always our top priority, and it s rewarding to know our efforts are making a positive difference. We re grateful to have you as part of our community and are always here if you need anything!

                                Updated Review

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                                Current Resident 1355161

                                Verified Resident 2023 - 2025

                                3.3

                                12/25/2025

                                The community is well maintained & generally peaceful. However, it is very outdated & the upcharge of $75 for the "upgrades" such as white appliances & a kitchen backsplash is ridiculous. These are common in most apartment homes in 2025. I would also beg LCA to pls update the lobby carpets to a solid color and not that peacock pattern, and paint the inside doors a color that is not white so that the marks and dirt is not so obvious.

                                  Property Manager Response

                                  12/25/2025

                                  Thank you for taking the time to share your honest feedback. We re glad to hear that you find the community well maintained and generally peaceful, as those are priorities for us. We truly value resident input, as it plays an important role in guiding enhancements to our community.
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                                  Current Resident 1394295

                                  Verified Resident 2025

                                  4.0

                                  12/25/2025

                                  It started off with some difficulties with our application and our deposit. The staff corrected the issues with both the deposit. We are so grateful the office corrected the issue. We enjoyed living here! The property is so beautiful.

                                    Property Manager Response

                                    12/25/2025

                                    Thank you for sharing your experience. We appreciate your patience and are glad our team was able to correct the issues with your application and deposit. We re grateful for your kind words and are happy to hear you enjoyed living in our beautiful community. We wish you all the best in your next chapter!
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                                    Current Resident 1394275

                                    Verified Resident 2025

                                    4.2

                                    12/25/2025

                                    Forced to type a minimum of 200 characters for my review? What if I don't want to share anything? I have lived in the neighborhood for less than a couple weeks. I don't have anything to share and I shouldn't be forced to either. If I am forced to do this again I won't be submitting another review.

                                      Property Manager Response

                                      12/25/2025

                                      We truly appreciate you taking the time to share your thoughts, especially as you ve just moved in, and we hope your experience continues to be a positive one. If you ever have questions or need assistance, our team is always here to help.

                                      Updated Review

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                                      Current Resident 1255229

                                      Verified Resident 2023 - 2025

                                      3.5

                                      12/23/2025

                                      Maintenance is usually extremely fast though not always well done. The last time they visited there was tape left on our kitchen light and they peeled the paint away from one of our vents when replacing it. The time before that when they reinsulated the building there were bits of insulation all over our bathroom after they left.

                                        Property Manager Response

                                        12/25/2025

                                        Thank you for sharing your feedback. We re glad to hear that our maintenance team is typically very responsive, but we sincerely apologize for the issues you experienced during recent visits. Your comments have been shared with our maintenance leadership. We truly appreciate you bringing this to our attention so we can continue to improve.

                                        Updated Review

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                                        Current Resident 1284685

                                        Verified Resident 2021 - 2025

                                        5.0

                                        12/20/2025

                                        Best apartment community you will ever find! Well maintained, quiet, safe, and affordable! Neighbors are friendly, facilities like laundry are easily accessable and many diverse recreational areas for sports, dog park, etc. Also this is a very pet friendly community, and the lakes and wild birds are eye candy!

                                          Property Manager Response

                                          12/21/2025

                                          Thank you so much for this wonderful review! We re thrilled to hear that you enjoy the peaceful, and affordable lifestyle at Lake Carlton Arms. Our team works hard to keep the community well maintained and welcoming, and it s great to know that the friendly neighbors, pet-friendly atmosphere, recreational areas, and beautiful lakes and wildlife make a positive impact on your experience. We truly appreciate you being part of our community and are glad to call you home!
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                                          Current Resident 1393018

                                          Verified Resident 2022 - 2025

                                          5.0

                                          12/18/2025

                                          Lake Carlton Arms is a beautiful community. The office staff is beyond friendly including maintenance. Always there to help if and when needed. The property is well maintained and it truly feels like home.

                                            Property Manager Response

                                            12/18/2025

                                            Thank you so much for your kind words! We re thrilled to hear that you find Lake Carlton Arms to be a beautiful community and that our office and maintenance teams have made you feel welcomed and supported. Keeping the property well maintained and creating a place that truly feels like home for our residents is always our top priority. We truly appreciate you being part of our community!

                                            Updated Review

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                                            Current Resident 1276283

                                            Verified Resident 2017 - 2025

                                            5.0

                                            12/18/2025

                                            This is a very good community safe and quiet - it has a very professional maintenance staff and they take care of the property in a very professional manner. I would highly recommend this community it's a beautiful property very safe.

                                              Property Manager Response

                                              12/18/2025

                                              Thank you for your kind words and recommendation! We re so happy to hear that you find our community safe, quiet, and well cared for. Our maintenance team takes great pride in keeping the property in top condition, and your recognition truly means a lot to us. We appreciate you being part of our community and are grateful for your support!
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                                              Current Resident 1391542

                                              Verified Resident 2016 - 2025

                                              5.0

                                              12/11/2025

                                              The community is well kept grounds and staff very polite and caring repairs are done very rapidly it's a very quiet and enjoyable place. Well secured. You have Gyns 3 large pools club houses I enjoy living here been here nine years

                                                Property Manager Response

                                                12/15/2025

                                                Thank you for sharing your wonderful experience! We re so glad to hear that you ve enjoyed our well-kept grounds, caring and polite staff, and prompt maintenance service. It s great to know you value the quiet, secure atmosphere and amenities like our gyms, pools, and clubhouses. We truly appreciate your loyalty over the past nine years and are grateful to have you as part of our community!
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                                                Current Resident 1390117

                                                Verified Resident 2025

                                                4.5

                                                12/6/2025

                                                After owning a home, townhome and apartment living, we are very happy with our decision to rent at Lake Carlton Arms in Lutz. The staff is very attentive and helpful. The maintenance responds quickly and all have been knowledgeable about their area of expertise.

                                                  Property Manager Response

                                                  12/8/2025

                                                  Thank you so much for sharing your experience! We re thrilled to hear that, after owning a home, townhome, and experiencing other apartment living, you re happy with your decision to make Lake Carlton Arms your home. Our team works hard to provide attentive service, and it s wonderful to know both our office staff and maintenance team have made a positive impression. We truly appreciate you choosing our community and look forward to continuing to provide you with excellent service.

                                                  epIQ Ratings

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                                                  epIQ Report Card

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                                                  Community epIQ Grade

                                                  A+
                                                  A+

                                                  Renter Ratings

                                                  A

                                                  Review Ratings (from 231 reviews)

                                                  Noise

                                                  4.8

                                                  Grounds

                                                  4.8

                                                  Safety

                                                  4.6

                                                  Office Staff

                                                  4.8

                                                  Maintenance

                                                  4.8

                                                  Neighborhood

                                                  4.7

                                                  Survey Scores (from 2241 surveys)

                                                  Post-Tour Survey

                                                  4.7

                                                  Move-In Survey

                                                  4.7

                                                  Maintenance & Support Survey

                                                  4.8

                                                  Lease Renewal Survey

                                                  4.6

                                                  Review Count

                                                  A+

                                                  Number of reviews in the past 365 days

                                                  231

                                                  Manager’s Review Engagement

                                                  A+

                                                  Percentage of reviews responded to

                                                  99.57%

                                                  Manager’s Review Reply Time

                                                  A+

                                                  Average time to respond to reviews

                                                  1.12 days

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry Facilities
                                                  • Washer/Dryer
                                                  Parking
                                                  • Parking
                                                  Other
                                                  • Air Conditioning
                                                  • Balcony/Deck
                                                  • Cat Friendly
                                                  • Community Center
                                                  • Controlled Access
                                                  • Dishwasher
                                                  • Fitness Center
                                                  • Large Dog Friendly
                                                  • On-site Personnel
                                                  • Pool/Hot Tub
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                                                  This community is managed by

                                                  The Mahaffey Company

                                                  A+
                                                  A+
                                                  Communities
                                                  13

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: Can you hear your neighbors?
                                                  Anonymous
                                                  Answered on: 08/02/2018
                                                  A: Every now and again yes, you'll hear them go in and out of the building because of the front door but unless they're having a loud get together or something you don't really hear anyone.

                                                  Frequently Asked

                                                  How is Lake Carlton Arms Rated?
                                                  Based on 3079 number of votes by renters, Lake Carlton Arms is currently rated 4.7 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Lake Carlton Arms?
                                                  Lake Carlton Arms is rated 4.8 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Lake Carlton Arms is rated 4.8 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Lake Carlton Arms?
                                                  Lake Carlton Arms is rated 4.8 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  How safe is Lake Carlton Arms?
                                                  Lake Carlton Arms is rated 4.6 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Lake Carlton Arms is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Lake Carlton Arms?
                                                  Lake Carlton Arms is rated 4.8 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 99.57% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 1.12 days to their community reviews in the past year.
                                                  Who manages Lake Carlton Arms?
                                                  The Mahaffey Company
                                                  What is the pet policy at Lake Carlton Arms?
                                                  No pet policy available

                                                  Check Availability

                                                  Lake Carlton Arms

                                                  April 2026

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                                                  Beds

                                                  0

                                                  Baths

                                                  0

                                                  Under New Management

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                                                  Lake Carlton Arms is an apartment in Lutz in zip code 33558. This community has a 0 Bed, 0 Bath Nearby cities include Land O Lakes, Temple Terrace, Land O' Lakes, Tampa, Thonotosassa, Odessa, Wesley, Land O'Lakes, Trinity, Seffner, Dover, San Antonio, and Oldsmar.