Lake Carlton Arms
A+
A+
Award Winner
17701 Lake Carlton Drive, Lutz, FL 33558

4.7

(3079 Reviews & Surveys)

Reviews

4.7 rating

838 total reviews

(

667 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 1383946

Verified Resident 2025

4.8

11/8/2025

This was a smooth process. The office worked with me, I was moving from a different country, but they made my transition smooth. When moving from a different country you have a lot more steps that need to be done, but can't be done exactly the way the system needs it. The staff worked around this system, understanding my background.

    Property Manager Response

    11/9/2025

    Thank you so much for sharing your experience! We re thrilled to hear that our team was able to make your transition smooth and welcoming. We re so happy to have you as part of our community!
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    Current Resident 1383420

    Verified Resident 2024 - 2025

    4.3

    11/6/2025

    Nice community. Good people. I've gotten to meet several of my neighbors and all are friendly. The lake and birds are fantastic. I've used the pool on numerous occasion and the workout facilty even more. They seem to try to make the place enjoyable

      Property Manager Response

      11/9/2025

      Thank you so much for your kind review! We re happy to hear you re enjoying the community and taking advantage of the amenities. It s wonderful that you ve connected with your neighbors and appreciate the peaceful lake and wildlife. We re glad you feel at home here!
      Review Author Icon

      Current Resident 1383317

      Verified Resident 2025

      5.0

      11/6/2025

      When I was a little girl, I lived here with my family & always loved it-- I have very fond memories of playing by the lakes with my bratz fishing pole, spending all summer in the pools, birthdays in the club houses, and befriending the front guard everyday on my way home from school. Now, in my late 20s, I've moved back to start my own family. My brother also lives here, and we cannot speak on it enough how safe & welcoming Lake Carrolton is, and how consistent- still, even after over a decade has passed, it still has that homey feel to it.

        Property Manager Response

        11/6/2025

        Thank you so much for sharing your story! It s wonderful to hear that Lake Carlton Arms has been such a special part of your life from childhood memories to creating a home for your own family. We re thrilled that the community still feels welcoming, safe, and homey for you and your brother after all these years. Your kind words mean a lot, and we re so happy to have you back as part of our community!

        Updated Review

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        Current Resident 1358850

        Verified Resident 2010 - 2025

        4.5

        11/6/2025

        No thank you! I appreciate the opportunity but decline at this time. I prefer not to have my comments included on external social media or in print. Feel free to paraphrase my survey results and post them as your own.

          Property Manager Response

          11/6/2025

          Thank you for your feedback and for taking the time to share your thoughts with us. We appreciate your participation and are grateful for your input it helps us continue improving our community.
          Review Author Icon

          Current Resident 1382671

          Verified Resident 2023 - 2025

          4.2

          11/4/2025

          I like their office hours. Someone is always available. They are quick to respond and it is a pretty safe area. I have been here three years. The parking is safe. I haven't had any real issues. I wish they had more doggy stands.

            Property Manager Response

            11/5/2025

            Thank you for sharing your experience and for being a valued resident over the past three years! We re so glad to hear that you feel safe and well taken care of by our team. Your feedback about adding more doggy stands is appreciated we ll be sure to share this with our management team for consideration. Thank you again for being part of our community!

            Updated Review

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            Current Resident 1359947

            Verified Resident 2024 - 2025

            5.0

            11/3/2025

            The community is clean, quiet, and well kept. I couldn't imagine myself living anywhere else. The lake views are gorgeous, the pools/and pool area are always clean; the entire staff, from office, clubhouse, maintenance, are amazing. such a beautiful, kind, happy, clean environment to live. It feels like you are on vacation/at a resort everyday! Thank you

              Property Manager Response

              11/5/2025

              Thank you so much for your wonderful feedback! We re thrilled to hear how much you enjoy the peaceful, well-kept atmosphere and beautiful lake views. Our team takes great pride in keeping the community and amenities in top shape, and it s so rewarding to know it helps make you feel like you re on vacation every day. We truly appreciate you being part of our community!

              Updated Review

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              Current Resident 1365872

              Verified Resident 2023 - 2025

              4.3

              10/30/2025

              Lake Carlton Apartments offer a beautiful scenic atmosphere. For nature lovers, it's paradise. The only concern I find is residents do not always pick up behind their pets. Other than that, it is a wonderful place to live.

                Property Manager Response

                10/31/2025

                Thank you for sharing your thoughtful feedback! We re so glad you enjoy the scenic beauty and peaceful atmosphere of Lake Carlton Arms. We truly appreciate residents like you who care about the community and the environment. We ll continue reminding everyone to help keep our grounds clean and enjoyable for all.
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                Current Resident 1381699

                Verified Resident 2023 - 2025

                3.5

                10/30/2025

                This is a great community with relatively cheap rent. However I don't recommend anyone working second shift move to this community because management will ignore any request to not be disturbed during the day.

                  Property Manager Response

                  10/31/2025

                  Thank you for your feedback. We re glad to hear you enjoy the community and find the rent affordable. Your comments help us improve, and we encourage you to reach out to the office directly so we can better address your specific concerns.
                  Review Author Icon

                  Current Resident 1381578

                  Verified Resident 2021 - 2025

                  4.5

                  10/30/2025

                  We love this place since the 1st day, so t want to leave never, i hope i can renew our contract for more than 1 year. The nature, animals and peace that this place provide for us has no comparation with anything. Love LCA

                    Property Manager Response

                    10/30/2025

                    Thank you so much for your kind words! We re thrilled to hear that you ve felt at home here from day one. It s wonderful that you enjoy the nature, wildlife, and peaceful atmosphere at Lake Carlton Arms. We truly value having you as part of our community and look forward to many more happy years together!

                    Updated Review

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                    Current Resident 1243987

                    Verified Resident 2017 - 2025

                    5.0

                    10/30/2025

                    I love it here. Security is the best, maintenance response is almost immediate. Pools are kept clean, clubhouse use is wonderful. Guest suites available. It's great for kids, seniors and activities. I would recommend this community.

                      Property Manager Response

                      10/30/2025

                      Thank you so much for your kind words! We re thrilled to hear that you re enjoying the community, from the resident service staff and maintenance to the pools and clubhouse. It s wonderful to know that our amenities and activities make it a great place for everyone kids, seniors, and everyone in between. Your recommendation means a lot to us!
                      Review Author Icon

                      Current Resident 1381571

                      Verified Resident 2024 - 2025

                      4.8

                      10/30/2025

                      The maintenance of top tier. Always on time and done with care. This is very nice because, it's good to know that it is very reliable. 10/10 highly recommend. The staff is also very friendly and helpful.

                        Property Manager Response

                        10/30/2025

                        Thank you so much for your kind words! We re thrilled to hear that our maintenance team has been reliable and thorough, and that our staff has made a positive impression. Your recommendation means a lot to us, and we re glad you feel at home here!
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                        Current Resident 1381560

                        Verified Resident 2022 - 2025

                        4.3

                        10/30/2025

                        Lake Carlton arms is the home you need when your looking for one, they treat you from the heart and consideration. Hospitality is one the greatest thing this place has so come and join us, Godbless you all and have a lovely day!!

                          Property Manager Response

                          10/30/2025

                          Thank you so much for your kind words! We re thrilled to hear that you feel at home here at Lake Carlton Arms. Our team truly values treating residents with care and hospitality, and your feedback means so much to us.
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                          Current Resident 1381559

                          Verified Resident 2010 - 2025

                          5.0

                          10/30/2025

                          No. I do not want to take part in this so please allow this to be blank as I am not doing this part. They should not be a required field and it's starting to aggravate me as I don't have the time to sit here and fill this out and get 200 characters minimum. This is ridiculous now.

                            Property Manager Response

                            10/30/2025

                            We understand your frustration and appreciate your feedback. We ll look into ways to make the process easier and less time-consuming in the future. Thank you for sharing your experience and giving us a 5 stars.
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                            Current Resident 1380946

                            Verified Resident 2021 - 2025

                            5.0

                            10/27/2025

                            Great place, great people, I am elderly and feel safe. Mail and garbage collection outside my door. Anytime I need something, the y are there for me. I don't like having to type 50 more words than what I was gonna thpe

                              Property Manager Response

                              10/28/2025

                              Thank you for your kind words! We re so happy to know you feel safe and cared for in our community. Our team is always here to help and make sure you continue to enjoy comfortable, worry-free living at Lake Carlton Arms.

                              Updated Review

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                              Current Resident 1380599

                              Verified Resident 2025

                              3.5

                              10/26/2025

                              I really enjoy the Lake Carlton Arms community and their staff is awesome. The views of the lake are just amazing and beautiful. The birds and the wildlife that you see are just breathtaking. I feel blessed to be able to live here at the Lake Carlton Arms

                                Property Manager Response

                                10/26/2025

                                Thank you so much for your kind words! We re so happy to hear how much you re enjoying the beautiful lake views and the wildlife that make our community special. Our team truly appreciates your appreciation and we re grateful to have you as part of the Lake Carlton Arms family!
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                                Current Resident 1380453

                                Verified Resident 2020 - 2025

                                5.0

                                10/25/2025

                                Great place to live , courts, pools , large lake with about use a boat or canoe, fishing, awesome Christmas party every year, food truck events, if you enjoy wildlife there's plenty of that here too, staff and maintenance are top notch

                                  Property Manager Response

                                  10/26/2025

                                  Thank you so much for sharing your wonderful feedback! We re happy to hear you re enjoying the amenities, community events, and natural surroundings. Our team takes great pride in keeping everything running smoothly, and it s great to know that shows. Be sure to mark your calendar for December 5th for the 2025 annual party. We appreciate you being part of our community!

                                  Updated Review

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                                  Current Resident 1356136

                                  Verified Resident 2025

                                  5.0

                                  10/25/2025

                                  Great community, any issues are addressed in a very efficient manner. The tech package provides great internet service with minimal downtime and great speeds. I think the laundry facilities could use an upgrade but function fine otherwise.

                                    Property Manager Response

                                    10/26/2025

                                    Thank you for sharing your experience! We re happy to hear you re enjoying the community and the reliable internet service. We also appreciate your feedback regarding the laundry facilities it s helpful as we look for ways to make improvements. We're glad to have you as part of our community!

                                    Updated Review

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                                    Current Resident 1289239

                                    Verified Resident 2023 - 2025

                                    4.8

                                    10/23/2025

                                    Lake Carlton arms is a great place to live it has beautiful surroundings and plenty of stuff do walking biking and water everywhere beautiful grounds and pretty surroundings I would suggest this place to everybody

                                      Property Manager Response

                                      10/23/2025

                                      Thank you for sharing such wonderful feedback! We re so glad you re enjoying the beautiful surroundings and all the outdoor activities our community offers. It s great to hear you d recommend Lake Carlton Arms to others we truly appreciate it!

                                      Updated Review

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                                      Current Resident 1375287

                                      Verified Resident 2025

                                      4.2

                                      10/20/2025

                                      Internet is always going down and had three leaks from the AC. The lobby had dead roaches for almost 2 months and spider webs on the light fixture and I reported to front office three times a long with garbage cans dirty with bugs. The front office against for ID to report an issue is something I don't like or understand.

                                        Property Manager Response

                                        10/20/2025

                                        Thank you for sharing your feedback. We re very sorry to hear about your recent experience and the maintenance issues you ve described. This is not the standard we strive for. We appreciate you bringing these concerns to our attention and will ensure that the cleanliness of common areas. Please reach out to the office directly so we can discuss your concerns in more detail and work toward improving your experience.

                                        Updated Review

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                                        Current Resident 1253242

                                        Verified Resident 2015 - 2025

                                        5.0

                                        10/18/2025

                                        Awesome place to live?however everything is very old. The buildings need new bath tubs desperately and new windows. Very quiet community. Landscape in front of complex is maintained better than the back of complex.

                                          Property Manager Response

                                          10/19/2025

                                          Thank you for your feedback. We re glad to hear you enjoy the peacefulness of the community. We appreciate your comments regarding our community. Our team is always looking for ways to enhance the living experience for our residents. Thank you for sharing your thoughts and for being part of our community.
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                                          Current Resident 1378210

                                          Verified Resident 2025

                                          4.5

                                          10/16/2025

                                          This community is nice for the location and the cost. It would be helpful to have more apartments with washers and dryers. More activities within the community would be nice for social interaction and fun

                                            Property Manager Response

                                            10/17/2025

                                            Thank you for sharing your feedback! We re happy to hear you enjoy the community and find the location and value appealing. We appreciate your suggestions, your input helps us make the community even better!
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                                            Current Resident 1377680

                                            Verified Resident 2018 - 2025

                                            5.0

                                            10/14/2025

                                            This is an excellent community, very well maintained and very well maintained. The green areas are always clean. The staff is very committed to providing good treatment and taking care of the property

                                              Property Manager Response

                                              10/17/2025

                                              Thank you for your kind words! We re so glad to hear you re enjoying the community and appreciate our team s efforts. We take great pride in keeping the grounds beautiful and providing excellent service to all our residents. Your feedback means a lot to us!

                                              Updated Review

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                                              Current Resident 1358911

                                              Verified Resident 2020 - 2025

                                              4.8

                                              10/13/2025

                                              I am not positive about the date. This is the fifth apartment complex I've lived in, and it's the best. I love the community. I have a patio. My neighbors have always been great. I will miss them. The grounds are beautiful and well-maintained. The office staff has always been helpful and kind. I even had computer help from one of the staff!! Maintenance is Jimmy John's fast and always fixes the problem. I don't have to keep calling to get the same problem fixed like other apartments. I know I will not find another place to live like Lake Carlton Arms. Thanks you so much.

                                                Property Manager Response

                                                10/14/2025

                                                Thank you so much for your wonderful review! We re delighted to hear that you ve enjoyed your time at Lake Carlton Arms and that our team, community, and maintenance service have made such a positive impression. It truly means a lot to know that you ve felt at home here. We ll miss having you as part of our community and wish you all the best in your next chapter!

                                                Updated Review

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                                                Current Resident 1285549

                                                Verified Resident 2023 - 2025

                                                4.0

                                                10/13/2025

                                                This is a great community. The maintenance crew is amazing and the lawn is well kepted. This community is quiet and caring community. I recommend this community to a family or any older settled person.

                                                  Property Manager Response

                                                  10/14/2025

                                                  Thank you so much for your kind words! We re thrilled to hear you re enjoying the peaceful atmosphere and that our maintenance team and landscaping are making a great impression. We truly appreciate your recommendation and are glad to have you as part of our community!
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                                                  Current Resident 1301060

                                                  Verified Resident 2025

                                                  4.8

                                                  10/9/2025

                                                  I'm new to the community. So far it's been great! Nice neighbors, Outside is always kept clean. It's Quiet, we have super fast maintenance response.There are only 2 Fitness centers and they are small for such a huge community, 3 or more people and the room is crowded & uncomfortable. I hope they are looking towards building a 3rd more spacious workout gym. But, So far, it's great been great.

                                                    Property Manager Response

                                                    10/10/2025

                                                    Thank you for sharing your experience and feedback! We re happy to hear you re enjoying the community, your neighbors, and the quick maintenance service. We appreciate your suggestion about the fitness centers it s great input, and we ll be sure to share it with our management team for future planning. We re glad you re settling in and hope you continue to love your new home!

                                                    epIQ Ratings

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                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A+
                                                    A+

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 231 reviews)

                                                    Noise

                                                    4.8

                                                    Grounds

                                                    4.8

                                                    Safety

                                                    4.6

                                                    Office Staff

                                                    4.8

                                                    Maintenance

                                                    4.8

                                                    Neighborhood

                                                    4.7

                                                    Survey Scores (from 2241 surveys)

                                                    Post-Tour Survey

                                                    4.7

                                                    Move-In Survey

                                                    4.7

                                                    Maintenance & Support Survey

                                                    4.8

                                                    Lease Renewal Survey

                                                    4.6

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    231

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    99.57%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    1.12 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Facilities
                                                    • Washer/Dryer
                                                    Parking
                                                    • Parking
                                                    Other
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Cat Friendly
                                                    • Community Center
                                                    • Controlled Access
                                                    • Dishwasher
                                                    • Fitness Center
                                                    • Large Dog Friendly
                                                    • On-site Personnel
                                                    • Pool/Hot Tub
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                                                    This community is managed by

                                                    The Mahaffey Company

                                                    A+
                                                    A+
                                                    Communities
                                                    13

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?
                                                    Anonymous
                                                    Answered on: 08/02/2018
                                                    A: Every now and again yes, you'll hear them go in and out of the building because of the front door but unless they're having a loud get together or something you don't really hear anyone.

                                                    Frequently Asked

                                                    How is Lake Carlton Arms Rated?
                                                    Based on 3079 number of votes by renters, Lake Carlton Arms is currently rated 4.7 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Lake Carlton Arms?
                                                    Lake Carlton Arms is rated 4.8 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Lake Carlton Arms is rated 4.8 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Lake Carlton Arms?
                                                    Lake Carlton Arms is rated 4.8 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Lake Carlton Arms?
                                                    Lake Carlton Arms is rated 4.6 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Lake Carlton Arms is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Lake Carlton Arms?
                                                    Lake Carlton Arms is rated 4.8 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 99.57% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 1.12 days to their community reviews in the past year.
                                                    Who manages Lake Carlton Arms?
                                                    The Mahaffey Company
                                                    What is the pet policy at Lake Carlton Arms?
                                                    No pet policy available

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                                                    Lake Carlton Arms

                                                    April 2026

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                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Under New Management

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                                                    Lake Carlton Arms is an apartment in Lutz in zip code 33558. This community has a 0 Bed, 0 Bath Nearby cities include Land O Lakes, Temple Terrace, Land O' Lakes, Tampa, Thonotosassa, Odessa, Wesley, Land O'Lakes, Trinity, Seffner, Dover, San Antonio, and Oldsmar.