4.5 rating
389 total reviews
(
321 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1163945
Verified Resident • 2023
5.0
7/27/2023
La comunidad tiene una excelente ubicaci?n sus ?reas sociales se encuentran en buen estado el personal administrativo son muy competentes los apartamentos son muy c?modos con un equipo de mantenimiento excelente
8/3/2023
Current Resident 1151797
Verified Resident • 2023
4.2
6/19/2023
Me gusta mucho, primero el personal de la oficina es s?per amable y muy dispuesto apartamento es s?per espacioso y limpio, tambi?n tenemos todo tipo de comercio cerca. La escuela para los ni?os son de las mejores. Estoy muy feliz de vivir en Summer lakes apt.
6/20/2023
Updated Review
Current Resident 749098
Verified Resident • 2019 - 2023
4.8
6/18/2023
Excellent experience in the community, I am very happy?. Close the supermarket, school, restaurant?..th neither is very quiet, I loved Naples and this place is very close to Naples and others a?reas..
6/20/2023
Current Resident 1149018
Verified Resident • 2020 - 2023
4.3
6/10/2023
Its been great so far. Cant complain about the place we live at, at least the new management its following the community rules and have improve overall. The only down side its the lack of care of the playground areas for the kids. Also because of some neighbors abusing the loud music and barbecue in the pool areas we all have to pay to have them close for days/weeks even months.
6/13/2023
Current Resident 1147562
Verified Resident • 2021 - 2023
4.7
6/6/2023
I like this community it is well kept and an amazing affordable cost for those who don't have the means to afford a 2,000 dollars one bedroom it helps us all out, and you could always get on the waiting list
6/8/2023
Updated Review
Current Resident 1146611
Verified Resident • 2023
5.0
6/3/2023
Es un bonito agradable condominio donde hay recreaci?n seguridad y buen mantenimiento de limpieza en las ?reas comunes, los apartameto tienen buen tama?o son c?modos un lugar tranquilo para vivir en familia
6/5/2023
yamilemengual12@gmail.com
Resident • 2023
5.0
5/27/2023
Mi experiencia fue grandiosa, estoy muy contenta de estar aqui
Es una persona muy atenta, muy servicial y profesional, con mucha paciencia que te explica todo para que tú puedas entenderlo todo al detalle, es muy bueno saber que podemos contar con un personal tan bueno capaz de satisfacer tus necesidades y siempre con una buena actitud y una sonrisa, gracias
5/30/2023
ElianaRojas
Resident • 2021 - 2023
5.0
5/26/2023
Buenos días soy residente de summer lakes ll . Quería dar las gracias a las chicas de la la oficina por la atención tan amable y cordial al renovar mi contrato . En especial a Arletty q fue la q llevo mi renovación . Gracias
5/30/2023
Updated Review
Current Resident 1107550
Verified Resident • 2005 - 2023
2.7
5/25/2023
I have been having issues with opening my windows for several months. I have put in multiple verbal request in regards to this matter. I also logged into the portal and put in a request. I received an email indicating that my windows have been repaired. No one ever came, and windows have not been fixed. I've lived in this unit for over 17 yrs. Last time I spoke to the manager, she told that the windows should not be opened!
5/30/2023
Nievesm117
Resident • 2022 - 2023
5.0
5/24/2023
Good staff, very helpful. Nice community near a lot of nice places and close to a lot of beaches. Nice location, a lot of apartments and good customer service from office and maintenance technicians. Surprised that everything is communicated via letters and email. Good for when out of town to be kept updated.
5/24/2023
alvareztoledoelimaria
Resident • 2023
5.0
5/24/2023
Moved in not so long ago, happy with my stay here and my apartment. I have received great service from everyone in the community. Everyone is very helpful. The move in was nice , easy and stress free. They have been nothing but helpful. I have never moved in to a community with a very helpful and attentive staff. The community is really pretty and very well kept. Love the surroundings, everything is close and near by.
5/24/2023
Updated Review
Current Resident 925101
Verified Resident • 2020 - 2023
5.0
5/23/2023
Es un buen lugar para vivir, la comunidad es muy tranquila, los vecinos son amables y todo est? siempre limpio en los alrededores y las zonas verdes, tienen una muy buena atenci?n las personas del mantenimiento, todo queda cerca, escuelas, parques, la playa, el supermercado
5/24/2023
marielyqo18@hotmail.com
Resident • 2018 - 2023
5.0
5/18/2023
Feliz !
Mantenimiento siempre son rápidos y hacen las órdenes de trabajo muy bien. No tengo quejas, la comunidad es bonita y tranquila. La oficina siempre nos mantienen informados de todo y siempre resuelven nuestros problemas. Los vecinos deben escuchar a la oficina y leer su arrendamiento porque aveces no hacen las cosas bien y se molestan con la oficina y los trabajadores. Muy buen lugar que es cerca de muchas cosas y tiendas de shopping.
5/18/2023
Current Resident 1141793
Verified Resident • 2004 - 2023
4.0
5/17/2023
I'm really sometimes was ok sometimes was not okay This is our last year in this community after 19 years. Is a good community with good school around and good supermarket and banks I understand that is not easy to work with different kinds of peoples but in general everything is okay
5/18/2023
albertojfajardobravo20@yahoo.com
Resident • 2020 - 2023
5.0
5/17/2023
Love it here
Great community, great staff and great neighbors. Community management staff has changed a lot since I’ve been here, team at moment is very nice, professional and helpful. They treat us with such kindness and attention. All my issues in apartment always get resolved in blink of eye, used to take a long time, but I can tell the hard work from maintenance team and office. Gaby is always helpful and answers to all questions with patience and understanding. Community always kept clean and nice. Happy here! Great location near a lot of restaurants and shoppings. Cannot find any better place to live at.
5/17/2023
Updated Review
albertofajardocga@gmail.com
Resident • 2020 - 2023
5.0
5/16/2023
LA ATENCION RECIBIDA POR EL PERSONAL FUE MUY PROFESIONAL EN CUANTO A LA RESOLUCION DE PROBLEMAS REFERENTE A LA RENOVACION DEL CONTRATO DE ARRENDAMIENTO Y EN CUANTO A LAS NORMATIVAS ESTABLECIDAS POR LA EMPRESA, MUY SATISFECHO CON EL PROCEDIMEINTO Y UN RECONOCIMEINTO ESPECIAL A LA SENORITA ARLETTIS POR LA DEDICACION , PACIENCIA Y ORIENTACION EN CUANTO A ESTE TEMA.
5/16/2023
Current Resident 99680
Resident • 2023
5.0
5/15/2023
Very helpful staff
My experience with the summer lakes staff has been great. Gaby is extremely helpful and great at communicating. I would say I’m happy with my overall experience between the office staff to the maintenance staff.
5/16/2023
Updated Review
Current Resident 1021985
Verified Resident • 2013 - 2023
5.0
5/13/2023
It is a good place to live, very well located to access much-needed places, with a good staff in the office, very friendly and attentive to solving any problem, a good maintenance team, fast and efficient in their work.
5/15/2023
Current Resident 8943
Resident • 2023
5.0
5/9/2023
Excelente servicio
Mi experiencia ha sido excelente desde el momento inicial que decidí moverme a esta comunidad. El personal de la oficina siempre disponible para el proceso. En mi caso fui atendida por Arlety Vega con la mejor disposición para hacer más fácil el proceso. Mi familia y yo estamos sumamente agradecidos por la acogida en la comunidad.
5/9/2023
Current Resident 966876
Resident • 2018 - 2023
4.8
5/6/2023
Comunidad excelente
La jefa es muy buena con los residentes, ella de verdad se importa por ellos y nos explica del todo cuando tenemos una pregunta. Gabriella siemre esta dispuesta a ayudarnos y nos deja claro que si ella no esta disponible podemos contar con todas las ninas en la oficina. Son todas muy carismaticas y muy profesional. Mucho a cambiado, y se ve que para lo mejor. Muchos de los residentes estan felices y los que no, son porque no hacen las cosas que son corectas. Todos del mantenimiento soy muy atentos y hacen muy bien su trabajo, estoy bien contento en la comunidad y llevo 6 anos y aunque mucho a cambiado, me siento en casa. Muy buena localidad.
5/9/2023
Current Resident 958630
Resident • 2023
5.0
5/5/2023
Amazing!
Great community, great location and great staff. I hate moveing around, it can be quote stressfull. However, Zuri and the whole leasing office staff were very attentive and very professional. They called me daily to provide an update on my application and the apartment, i felt safe knowing i was mocing into a community where the staff was always there to help. They showed me around and answered all my questions. Rent is great! & the location, is amazing. I am very happy that i get to call this my home.
5/9/2023
Current Resident 1137331
Verified Resident • 2012 - 2023
1.7
5/4/2023
Horrible the staff is CONSTANTLY CHANGING!!! You can never get someone to fix anything.. they use 7 day notices for every AND anything!!! The ONLY ONLY good thing is the rent!! And that has went up!!!
5/9/2023
Updated Review
Former Resident 71550
Resident • 2008 - 2023
1.3
4/13/2023
Cockroach infestd apartments
I lived there for almost 17 years,the first 4 years was nice,different managed however years following the management changed hands 3 times,poor apartment repairs,never changed my rug,was told when i moved out they would it would be my outta pocket, maintenance was horrible, the cockroaches were disgusting, one time i complained and i got an eviction notification on my door because Gabriella did not like my tone when i complained of the cockroaches, it was disrespectful and the cockroaches kept coming,
5/9/2023
Current Resident 1128483
Verified Resident • 2010 - 2023
4.5
4/5/2023
Llevo 13 a?os como inquilino de Sommer Lakes, un area tranquila, cerca de muchos comercios. Los apartamentos son agradables, espaciosos de 1,2,3, habitaciones, ?rea controlada y segura para los ni?os.
5/9/2023
Current Resident 1122379
Verified Resident • 2015 - 2023
2.0
3/16/2023
For a little over 3 years my fire alarms were not fixed. I kept taking them down since it kept going off.. for years. I got in trouble for taking them down but the wires were bad and when it was up, it kept randomly go off. I try to tell them fix it before putting them back up. Never happened. They'd put it up and that's it. A couple weeks ago I was told to move out on 02/28/23 because I kept taking down the ALARMS!
5/9/2023
2 Beds, 1.5 Baths
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2 Beds, 2 Baths
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3 Beds, 2 Baths
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 46 reviews)
Noise
4.7
Grounds
4.9
Safety
4.8
Office Staff
4.8
Maintenance
4.9
Neighborhood
4.9
Survey Scores (from 266 surveys)
Post-Tour Survey
5.0
Move-In Survey
4.9
Maintenance & Support Survey
4.9
Lease Renewal Survey
4.8
Review Count
Number of reviews in the past 365 days
46
Manager’s Review Engagement
Percentage of reviews responded to
80.43%
Manager’s Review Reply Time
Average time to respond to reviews
21.63 days
05/17/2023
05/17/2023
05/17/2023
Summer Lakes
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Summer Lakes is an apartment in Naples in zip code 34109. This community has a 2 - 3 Beds, 1.5 - 2 Baths, and is for rent for $1,491. Nearby cities include Bonita Springs, Marco Island, Ave Maria, Fort Myers Beach, Immokalee, Sanibel, Fort Myers, Lehigh Acres, Cape Coral, North Fort Myers, Alva, Babcock Ranch, and La Belle.