4.5 rating
389 total reviews
(
321 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 649788
Verified Resident • 2017 - 2019
4.7
6/7/2019
Currently have the most rude neighbors. Upstairs seems to have 3 families living in one unit, one lady wears a Richmond Property blue shirt. Constantly noisy and when asked to be quiet they want to argue. Other neighbors have a small mo-ped that just SITS in the closes spot to the units which does not allow those who could actually benefit from that spot.
6/7/2019
Current Resident 620845
Verified Resident • 2019
4.7
3/28/2019
Helpful staff , maintenance is on point to get things fixed, neighbors quiet , neighbors are pleasant , apartment is spacious which is great, the only thing I do not like is seeing Walmart buggies everywhere but maintenance are usually rounding them up
3/28/2019
Current Resident 62843
Resident • 2018 - 2019
4.7
3/17/2019
I love living here in summer lakes, I don't see me leaving anytime soon. The staff is very nice but overall the best person to see in the office is mirtha! She is amazing super nice and makes sure what you need is done correctly.
3/18/2019
Current Resident 605527
Verified Resident • 2019
4.3
10/7/2019
Todo funciona muy bien, el equipo en general son muy profesionales, solo recomendar?a un poco m?s de limpieza en las ?reas de entrada y escaleras a los edificios, quiz?s cambiar el tipo de piso por otro m?s resistente y embellecedor
10/8/2019
Current Resident 513306
Resident • 2019
2.0
1/19/2019
I have lived at summer lakes apartments for over 5 years. For the first time I can say I had the worst experience with management. I walk in to the office and asked to speak with the property manager to complain for the 5th time about my chaotic neighbors and one of the new girls Johana told me that the property manager was busy crying in her office. I said there must be someone else I can speak to and she said yes the assistant property manager is in their too. The one person that was available to help me evidently did not want to speak to me, and the rest of management was huddled up in a tear fest. I can see how summer lakes residents are able to party at all hours. On a side note when is are these buildings getting pressure washed. Im embarrassed to bring company over. Thank you!
1/24/2019
Current Resident 593732
Verified Resident • 2019
4.3
1/16/2019
It's a nice appartment, i just moved in last week in i love the place the neighborhood. The staff were very friendly, ill recommend everyone to take an chance of you want a confortable, relaxing, quiet place to live.
1/24/2019
Current Resident 592670
Verified Resident • 2011 - 2019
4.5
5/21/2019
It is a nice community, with great staff, it is kept very clean. And it in is a perfect location. I have always felt comfortable here because I like how Summer Lakes has improved over the years. I am happy to be a resident here.
5/21/2019
Current Resident 592491
Verified Resident • 2016 - 2019
5.0
1/14/2019
I am very satisfied with the treatment and the attention provided. I think this a good place to live with your family . to my friends and acquaintances I recommend this place always, is really good and quiet.
1/24/2019
Current Resident 588017
Verified Resident • 2018
4.5
12/28/2018
Excellent. The staff is great. The apartment is nice. The staff made the process go smooth. The neighborhood is nice. Everything was explain to me. The stores are close by. I differently recommend Summer lakes apartments.
1/8/2019
Current Resident 569204
Verified Resident • 2017 - 2018
4.2
11/9/2018
My family and I have almost been here for two years. We love it for the most part had some differences with our neighbors(which happens everywhere you go) for the first few months but now everything is great!!! I like the fact it is close to everything we need, has nice pools!!! The management wasn't the best when I first moved in here but the new manager and her staff are wonderful!!! Love the location!!! Overall my family and I are very satisfied!!!
1/8/2019
Current Resident 539170
Verified Resident • 2017 - 2018
3.7
9/5/2018
Nice apartments and clean. The maintenance people are always very fast and good at their job. Always pleased with what they do and they always clean up and are very respectful. So are the front office ladies
9/6/2018
Current Resident 528941
Verified Resident • 2018 - 2019
5.0
6/5/2019
La atencion es la adecuada y en tiempo satisfactorio..el trato del personal reapetuoso y profesional hacia todos lo que hacemos vida dentro de la comunidad..satisfecha del trabajo recibido en el apartamento
6/6/2019
Current Resident 496933
Verified Resident • 2009 - 2019
4.7
3/4/2019
I have lived here for 10yrs now, I have everything within minutes, Walmart, Target, hospitals, doctors offices, they have added more busses for the people that don't drive, close to beaches and restaurants as well.
3/5/2019
Current Resident 493038
Verified Resident • 2005 - 2018
2.8
5/30/2018
For the first five years there were no issues but as management continued to change and staff overturn increased things begin to go down. Promises and commitments made in the beginning were no longer met nor kept. Some staff was more professional and people friendly than others. Going into the office is a grudging experience because you never know what attitude you would be met with. I love my apartment and the location which is why I remain.
6/3/2018
Current Resident 484857
Verified Resident • 2017 - 2018
5.0
5/31/2018
An excellent community, very comfortable apartments, all clean, office staff very friendly and attentive, in fact really good apartments, I sincerely recommend these apartments as your home and your family's.
5/16/2023
Current Resident 478937
Verified Resident • 2017 - 2018
4.8
4/22/2018
My experience is very good, I feel satisfied to be part of this community, when I have requested some maintenance in the office, this has been addressed quickly and effectively. The only thing that does not seem right to me, is that some neighbors are allowed to make barbecues on the sidewalks or corridors of the apartments. also we have to withstand the smoke that enters the room and if you leave the clothes is impregnated with the smell of smoke. I think it's dangerous. I do not know if that is allowed
4/24/2018
Current Resident 464065
Verified Resident • 2013 - 2019
5.0
2/20/2019
Me siento bien en esta comunidad, lo unico malo que veo es que nos obligan a tener cable e Internet que no sirven para nada. Y deben limpiar las escaleras y las alfombras con m?s frecuencia, por lo dem?s todo bien.
2/22/2019
Current Resident 452786
Verified Resident • 2017 - 2019
5.0
9/16/2019
Office Staff is Friendly, kind and very helpful at all times, always offers Air filters when you go to the office, they take care of all issues on a timley matter, The common area's and community is always kept well, it is always cleaned daily and there is always something being maintain if its pressure washing painting, ect. Maintenance staff always comes to repair any issues in a timley matter.
5/16/2023
Current Resident 449711
Verified Resident • 2017 - 2018
3.5
2/6/2018
comfortable and safe level apartments very close to main roads......................................................
3/15/2018
Current Resident 448708
Verified Resident • 2017 - 2018
5.0
8/8/2018
I'm very happy with this community , This is my first year .I've been blessed with the opportunity to live here. I love my place , clean ,safe community , staff has always been very helpfull . Great location everything is near . I have recommended friends here and are pleased to live here also I can't complain about anything its been a good year .
5/16/2023
Current Resident 445454
Verified Resident • 2014 - 2019
3.7
12/4/2019
Gracias a Dios me ha ido muy bn,pero me pienso q el complejo necesita pintura y mejorar su apariencia,q se vean en menores condiciones pq llevan a?os sin pintar y aparte los pisos d las escaleras tambn
12/9/2019
Current Resident 440359
Verified Resident • 2017 - 2018
4.7
1/12/2018
Me gusta el condominio, es limpio y lo mantienen pintando, el personal que nos atiende lo hace con respeto y profesionalidad y cuando no est? dentro de sus posibilidades la soluci?n de las deficiencias no los comunican.
1/19/2018
Current Resident 439601
Verified Resident • 2017 - 2018
3.5
5/31/2018
The experience is not bad, everything normal and calm according to my expectations, the office staff is friendly and professional, the maintenance staff is also friendly and cordial, the site is clean and safe
5/16/2023
bestraterever
Prospect • Visited 2017
1.2
4/14/2017
Come to this neighborhood to meet a wide variety of people ranging from drug dealers to disrespectful delinquents. You come to pick up your mail to find it has been stolen as well as your mailbox lock-picked. They provide hand-me-down soda machines monthly after they are beaten by bats for fun. As you are sleeping you will hear the constant banging and hammering on walls of your neighbors. And a --------- bus that played overly loud music weekly and also feeds children after expiration-date food. This "apartment" complex also includes many gangs and children getting high. Also every building includes high quality art of -----' made by vandals. And if your lucky like me you will get the exclusive opportunity to have multiple gun shots go though your apartment while gangs try to kill your next door neighbor. And if you have children like i do remember this, the bullying is so bad at the bus stop a ---------------------------- due to it. Summer Lakes is an absolute disaster, the leasing office are the 2017 Rudest People of the Year Winners. You would think they get commission for being rude.
5/28/2018
Shellyregis
Resident • 2016 - 2017
1.7
4/1/2017
I'm currently renting the, been renting over a year now, not the best place To rent. You get what you pay for. When I renewal my lease I'm supposed to get my carpet clean when I ask the Big bird lady about cleaning my carpet because I renewal my lease she said I sign my lease agreement late but it was never explain to I had to renewal my lease at a certain time frame to get my carpet clean.. They full of ---- I'm ready move out when my lease is up.. Them ------- that work in the office have no customer service skills..
4/18/2017
2 Beds, 1.5 Baths
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2 Beds, 2 Baths
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3 Beds, 2 Baths
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 46 reviews)
Noise
4.7
Grounds
4.9
Safety
4.8
Office Staff
4.8
Maintenance
4.9
Neighborhood
4.9
Survey Scores (from 266 surveys)
Post-Tour Survey
5.0
Move-In Survey
4.9
Maintenance & Support Survey
4.9
Lease Renewal Survey
4.8
Review Count
Number of reviews in the past 365 days
46
Manager’s Review Engagement
Percentage of reviews responded to
80.43%
Manager’s Review Reply Time
Average time to respond to reviews
21.63 days
05/17/2023
05/17/2023
05/17/2023
Summer Lakes
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Summer Lakes is an apartment in Naples in zip code 34109. This community has a 2 - 3 Beds, 1.5 - 2 Baths, and is for rent for $1,491. Nearby cities include Bonita Springs, Marco Island, Ave Maria, Fort Myers Beach, Immokalee, Sanibel, Fort Myers, Lehigh Acres, Cape Coral, North Fort Myers, Alva, Babcock Ranch, and La Belle.