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Award Winner
5520 Jonquil Lane, Naples, FL 34109

4.5

(655 Reviews & Surveys)
$1,354 - $1,491/mo

Reviews

4.5 rating

389 total reviews

(

321 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Current Resident 649788

Verified Resident 2017 - 2019

4.7

6/7/2019

Currently have the most rude neighbors. Upstairs seems to have 3 families living in one unit, one lady wears a Richmond Property blue shirt. Constantly noisy and when asked to be quiet they want to argue. Other neighbors have a small mo-ped that just SITS in the closes spot to the units which does not allow those who could actually benefit from that spot.

    Property Manager Response

    6/7/2019

    Thank you for your feedback. Please contact the management office so we can discuss your concerns with your neighbors.
    Review Author Icon

    Current Resident 620845

    Verified Resident 2019

    4.7

    3/28/2019

    Helpful staff , maintenance is on point to get things fixed, neighbors quiet , neighbors are pleasant , apartment is spacious which is great, the only thing I do not like is seeing Walmart buggies everywhere but maintenance are usually rounding them up

      Property Manager Response

      3/28/2019

      Thank you for your positive feedback on our maintenance team and property. Thank you for calling Summer Lakes home.
      Review Author Icon

      Current Resident 62843

      Resident 2018 - 2019

      4.7

      3/17/2019

      I love living here in summer lakes, I don't see me leaving anytime soon. The staff is very nice but overall the best person to see in the office is mirtha! She is amazing super nice and makes sure what you need is done correctly.

        Property Manager Response

        3/18/2019

        Thank you for you positive feedback. We are glad you love living here and I will make sure to share your comments with Mirtha. You will make her day. Thank you again.
        Review Author Icon

        Current Resident 605527

        Verified Resident 2019

        4.3

        10/7/2019

        Todo funciona muy bien, el equipo en general son muy profesionales, solo recomendar?a un poco m?s de limpieza en las ?reas de entrada y escaleras a los edificios, quiz?s cambiar el tipo de piso por otro m?s resistente y embellecedor

          Property Manager Response

          10/8/2019

          Gracias por sus comentarios positivos! Estaremos presionando a lavar a toda la comunidad pronto. Nos hemos ocupado de esto internamente cuando el tiempo lo permite, pero pronto una compania externa estara limpiando los edificios por nosotros. Gracias de nuevo por sus comentarios positivos.
          Review Author Icon

          Current Resident 513306

          Resident 2019

          2.0

          1/19/2019

          I have lived at summer lakes apartments for over 5 years. For the first time I can say I had the worst experience with management. I walk in to the office and asked to speak with the property manager to complain for the 5th time about my chaotic neighbors and one of the new girls Johana told me that the property manager was busy crying in her office. I said there must be someone else I can speak to and she said yes the assistant property manager is in their too. The one person that was available to help me evidently did not want to speak to me, and the rest of management was huddled up in a tear fest. I can see how summer lakes residents are able to party at all hours. On a side note when is are these buildings getting pressure washed. Im embarrassed to bring company over. Thank you!

            Property Manager Response

            1/24/2019

            I am sorry to hear you are having issues with your neighbors. I do apologize the property manager wasn't available. Please stop back by the office and let us address your situation. We are working on a schedule to pressure wash the buildings. Best. Shawn Wingate Regional Manager
            Review Author Icon

            Current Resident 593732

            Verified Resident 2019

            4.3

            1/16/2019

            It's a nice appartment, i just moved in last week in i love the place the neighborhood. The staff were very friendly, ill recommend everyone to take an chance of you want a confortable, relaxing, quiet place to live.

              Property Manager Response

              1/24/2019

              Thank you for the positive feedback. We are happy to hear you enjoy living at Summer Lakes. Best, Shawn Wingate Regional Manager
              Review Author Icon

              Current Resident 592670

              Verified Resident 2011 - 2019

              4.5

              5/21/2019

              It is a nice community, with great staff, it is kept very clean. And it in is a perfect location. I have always felt comfortable here because I like how Summer Lakes has improved over the years. I am happy to be a resident here.

                Property Manager Response

                5/21/2019

                Thank you for your positive feedback! Thank you for allowing us to take care of you and continuing to call Summer Lakes home.
                Review Author Icon

                Current Resident 592491

                Verified Resident 2016 - 2019

                5.0

                1/14/2019

                I am very satisfied with the treatment and the attention provided. I think this a good place to live with your family . to my friends and acquaintances I recommend this place always, is really good and quiet.

                  Property Manager Response

                  1/24/2019

                  Thank you for the feedback. We are happy to hear you enjoy living at Summer Lakes. We strive to give the best customer service possible. Best, Shawn Wingate Regional Manager
                  Review Author Icon

                  Current Resident 588017

                  Verified Resident 2018

                  4.5

                  12/28/2018

                  Excellent. The staff is great. The apartment is nice. The staff made the process go smooth. The neighborhood is nice. Everything was explain to me. The stores are close by. I differently recommend Summer lakes apartments.

                    Property Manager Response

                    1/8/2019

                    Thank you for the positive feedback. We strive to give the best customer service possible. Please do not ever hesitate to reach out should you need anything. Best, Shawn Wingate Regional Manager
                    Review Author Icon

                    Current Resident 569204

                    Verified Resident 2017 - 2018

                    4.2

                    11/9/2018

                    My family and I have almost been here for two years. We love it for the most part had some differences with our neighbors(which happens everywhere you go) for the first few months but now everything is great!!! I like the fact it is close to everything we need, has nice pools!!! The management wasn't the best when I first moved in here but the new manager and her staff are wonderful!!! Love the location!!! Overall my family and I are very satisfied!!!

                      Property Manager Response

                      1/8/2019

                      Thank you for your feedback. We strive to give the best customer service possible. Please feel free to stop in the office anytime should you need anything. Thank you Shawn Wingate Regional Manager
                      Review Author Icon

                      Current Resident 539170

                      Verified Resident 2017 - 2018

                      3.7

                      9/5/2018

                      Nice apartments and clean. The maintenance people are always very fast and good at their job. Always pleased with what they do and they always clean up and are very respectful. So are the front office ladies

                        Property Manager Response

                        9/6/2018

                        Thank you for the positive feedback. We strive to make everyone's living experience a memorable one. Please feel free to reach out if you ever need anything in your apartment. Shawn
                        Review Author Icon

                        Current Resident 528941

                        Verified Resident 2018 - 2019

                        5.0

                        6/5/2019

                        La atencion es la adecuada y en tiempo satisfactorio..el trato del personal reapetuoso y profesional hacia todos lo que hacemos vida dentro de la comunidad..satisfecha del trabajo recibido en el apartamento

                          Property Manager Response

                          6/6/2019

                          Gracias por tus comentarios positivos! Nos alegra que te guste vivir con nosotros!
                          Review Author Icon

                          Current Resident 496933

                          Verified Resident 2009 - 2019

                          4.7

                          3/4/2019

                          I have lived here for 10yrs now, I have everything within minutes, Walmart, Target, hospitals, doctors offices, they have added more busses for the people that don't drive, close to beaches and restaurants as well.

                            Property Manager Response

                            3/5/2019

                            Thank you so much for your feedback!! We appreciate our long term residents telling everyone how happy they are living here.
                            Review Author Icon

                            Current Resident 493038

                            Verified Resident 2005 - 2018

                            2.8

                            5/30/2018

                            For the first five years there were no issues but as management continued to change and staff overturn increased things begin to go down. Promises and commitments made in the beginning were no longer met nor kept. Some staff was more professional and people friendly than others. Going into the office is a grudging experience because you never know what attitude you would be met with. I love my apartment and the location which is why I remain.

                              Property Manager Response

                              6/3/2018

                              Thank you for the review. I am sorry to hear you are having issues with the office team. Please feel free to reach out to me so I may assist. 813-262-0401 Best, Shawn Wingate
                              Review Author Icon

                              Current Resident 484857

                              Verified Resident 2017 - 2018

                              5.0

                              5/31/2018

                              An excellent community, very comfortable apartments, all clean, office staff very friendly and attentive, in fact really good apartments, I sincerely recommend these apartments as your home and your family's.

                                Property Manager Response

                                5/16/2023

                                Hello, Thank you so much for taking the time and providing a review. We truly appreacite you being a part of the Summer Lakes Apartment Family! Cordially, Summer Lakes Apartments Team!
                                Review Author Icon

                                Current Resident 478937

                                Verified Resident 2017 - 2018

                                4.8

                                4/22/2018

                                My experience is very good, I feel satisfied to be part of this community, when I have requested some maintenance in the office, this has been addressed quickly and effectively. The only thing that does not seem right to me, is that some neighbors are allowed to make barbecues on the sidewalks or corridors of the apartments. also we have to withstand the smoke that enters the room and if you leave the clothes is impregnated with the smell of smoke. I think it's dangerous. I do not know if that is allowed

                                  Property Manager Response

                                  4/24/2018

                                  Thank you for the feedback. Please be sure to stop by the office and speak with Ingrid the property manager to discuss the BBQ smell issue so we may address it.
                                  Review Author Icon

                                  Current Resident 464065

                                  Verified Resident 2013 - 2019

                                  5.0

                                  2/20/2019

                                  Me siento bien en esta comunidad, lo unico malo que veo es que nos obligan a tener cable e Internet que no sirven para nada. Y deben limpiar las escaleras y las alfombras con m?s frecuencia, por lo dem?s todo bien.

                                    Property Manager Response

                                    2/22/2019

                                    Thank you for your feedback. We are currently working on pressure washing all of our buildings. We hope to be done over the next month. We also offer a free carpet cleaning with your lease renewal. Please remember to schedule when you come into sign your new lease agreement. Thank you, Heather.
                                    Review Author Icon

                                    Current Resident 452786

                                    Verified Resident 2017 - 2019

                                    5.0

                                    9/16/2019

                                    Office Staff is Friendly, kind and very helpful at all times, always offers Air filters when you go to the office, they take care of all issues on a timley matter, The common area's and community is always kept well, it is always cleaned daily and there is always something being maintain if its pressure washing painting, ect. Maintenance staff always comes to repair any issues in a timley matter.

                                      Property Manager Response

                                      5/16/2023

                                      Hello, Thank you so much for taking the time and providing a review. We truly appreacite you being a part of the Summer Lakes Apartment Family! Cordially, Summer Lakes Apartments Team!
                                      Review Author Icon

                                      Current Resident 449711

                                      Verified Resident 2017 - 2018

                                      3.5

                                      2/6/2018

                                      comfortable and safe level apartments very close to main roads......................................................

                                        Property Manager Response

                                        3/15/2018

                                        We are happy you like living at Summer Lakes. Thank you for the feedback
                                        Review Author Icon

                                        Current Resident 448708

                                        Verified Resident 2017 - 2018

                                        5.0

                                        8/8/2018

                                        I'm very happy with this community , This is my first year .I've been blessed with the opportunity to live here. I love my place , clean ,safe community , staff has always been very helpfull . Great location everything is near . I have recommended friends here and are pleased to live here also I can't complain about anything its been a good year .

                                        Property Manager Response

                                        5/16/2023

                                        Hello, Thank you so much for taking the time and providing a review. We truly appreacite you being a part of the Summer Lakes Apartment Family! Cordially, Summer Lakes Apartments Team!
                                        Review Author Icon

                                        Current Resident 445454

                                        Verified Resident 2014 - 2019

                                        3.7

                                        12/4/2019

                                        Gracias a Dios me ha ido muy bn,pero me pienso q el complejo necesita pintura y mejorar su apariencia,q se vean en menores condiciones pq llevan a?os sin pintar y aparte los pisos d las escaleras tambn

                                          Property Manager Response

                                          12/9/2019

                                          Gracias por tus comentarios. Estamos trabajando dura para pintar los edificios y las escaleras. los mantendramos lo mas limpios possible para nuestros residents hasta entonces. Gracias.
                                          Review Author Icon

                                          Current Resident 440359

                                          Verified Resident 2017 - 2018

                                          4.7

                                          1/12/2018

                                          Me gusta el condominio, es limpio y lo mantienen pintando, el personal que nos atiende lo hace con respeto y profesionalidad y cuando no est? dentro de sus posibilidades la soluci?n de las deficiencias no los comunican.

                                            Property Manager Response

                                            1/19/2018

                                            Thank you for the positive feedback.
                                            Review Author Icon

                                            Current Resident 439601

                                            Verified Resident 2017 - 2018

                                            3.5

                                            5/31/2018

                                            The experience is not bad, everything normal and calm according to my expectations, the office staff is friendly and professional, the maintenance staff is also friendly and cordial, the site is clean and safe

                                              Property Manager Response

                                              5/16/2023

                                              Hello, Thank you so much for taking the time and providing a review. We truly appreacite you being a part of the Summer Lakes Apartment Family! Cordially, Summer Lakes Apartments Team!
                                              Review Author Icon

                                              bestraterever

                                              ProspectVisited 2017

                                              1.2

                                              4/14/2017

                                              Come to this neighborhood to meet a wide variety of people ranging from drug dealers to disrespectful delinquents. You come to pick up your mail to find it has been stolen as well as your mailbox lock-picked. They provide hand-me-down soda machines monthly after they are beaten by bats for fun. As you are sleeping you will hear the constant banging and hammering on walls of your neighbors. And a --------- bus that played overly loud music weekly and also feeds children after expiration-date food. This "apartment" complex also includes many gangs and children getting high. Also every building includes high quality art of -----' made by vandals. And if your lucky like me you will get the exclusive opportunity to have multiple gun shots go though your apartment while gangs try to kill your next door neighbor. And if you have children like i do remember this, the bullying is so bad at the bus stop a ---------------------------- due to it. Summer Lakes is an absolute disaster, the leasing office are the 2017 Rudest People of the Year Winners. You would think they get commission for being rude.

                                                Property Manager Response

                                                5/28/2018

                                                Thank you for the feedback. We will look into the issues at hand,
                                                Review Author Icon

                                                Shellyregis

                                                Resident 2016 - 2017

                                                1.7

                                                4/1/2017

                                                I'm currently renting the, been renting over a year now, not the best place To rent. You get what you pay for. When I renewal my lease I'm supposed to get my carpet clean when I ask the Big bird lady about cleaning my carpet because I renewal my lease she said I sign my lease agreement late but it was never explain to I had to renewal my lease at a certain time frame to get my carpet clean.. They full of ---- I'm ready move out when my lease is up.. Them ------- that work in the office have no customer service skills..

                                                  Property Manager Response

                                                  4/18/2017

                                                  Here at RPS we strive to give the best customer service possible. I am sorry we did not live up to your standards. Please stop in the office to see Ingrid the property manager. She can schedule to get your carpets cleaned. Thank you Shawn Wingate Regional Manager

                                                  Floor Plans & Pricing

                                                  2 Bedrooms

                                                  2 Beds, 1.5 Baths

                                                  See Floor Plan Details

                                                  2 Beds, 2 Baths

                                                  See Floor Plan Details

                                                  3 Bedrooms

                                                  3 Beds, 2 Baths

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  A
                                                  A

                                                  Renter Ratings

                                                  A+

                                                  Review Ratings (from 46 reviews)

                                                  Noise

                                                  4.7

                                                  Grounds

                                                  4.9

                                                  Safety

                                                  4.8

                                                  Office Staff

                                                  4.8

                                                  Maintenance

                                                  4.9

                                                  Neighborhood

                                                  4.9

                                                  Survey Scores (from 266 surveys)

                                                  Post-Tour Survey

                                                  5.0

                                                  Move-In Survey

                                                  4.9

                                                  Maintenance & Support Survey

                                                  4.9

                                                  Lease Renewal Survey

                                                  4.8

                                                  Review Count

                                                  A

                                                  Number of reviews in the past 365 days

                                                  46

                                                  Manager’s Review Engagement

                                                  A-

                                                  Percentage of reviews responded to

                                                  80.43%

                                                  Manager’s Review Reply Time

                                                  B

                                                  Average time to respond to reviews

                                                  21.63 days

                                                  Features & Amenities

                                                  Laundry
                                                  • In-Unit Washer/Dryer
                                                  • Laundry On-Site
                                                  • Washer/Dryer Connections
                                                  Parking
                                                  • Free Parking
                                                  • Guest Parking
                                                  • Parking
                                                  • Visitor Parking
                                                  Pets
                                                  • Dogs Allowed
                                                    Deposit: $350. Fee: $350. Restrictions: Pets over 25Lbs.. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Business Center
                                                  • Clubhouse
                                                  • Fitness Center
                                                  • High-Speed Internet
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Playground
                                                  • Pool
                                                  • Volleyball Court
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                                                  Leasing

                                                  Beautiful & Affortable Community, with 2 Pools, 2 Gyms, 3 parks, 1 Volleyball Court, 2 Car care centers. Near Walmart, Publix and many other restaurants. Almost in the heart of Naples Florida. Near a lot of Schools. Surrounded by great residents and neighboors. Pet Friendly! If you have any questions or concerns, please do not hesitate on contacting us at and/or ! Cordially, Summer Lakes Apartments Family ! :D
                                                  Show Less

                                                  Leasing Options

                                                    • 12 months

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Tuesday: 10:00 AM - 05:00 PM
                                                  • Wednesday: 10:00 AM - 01:00 PM
                                                  • Thursday - Friday: 10:00 AM - 05:00 PM
                                                  • Saturday: Closed
                                                  This community is managed by

                                                  Richman Property Services

                                                  B+
                                                  B+
                                                  Communities
                                                  131

                                                  Questions & Answers (3)

                                                  Lerius
                                                  Asked on: 11/27/2018
                                                  Q: When you gonna have Appartemen available only 2 bedrooms
                                                  Property Manager Response

                                                  05/17/2023

                                                  A: 
                                                  Hello , We currently do not have any apartments available. We are 100% occupied. However, we will love for you to join the waitlist. When an apartment does become available for your preference, we will be sure to call, email and/or text to let you know of the move in application process. We currently have over 200 prospects on the waitlist, however, the list does move quite quickly. Thank you
                                                  HLW
                                                  Asked on: 10/19/2018
                                                  Q: I need an apartment. I'm on disability and need a safe clean apt ant you fit the bill. Please call me. Do you allow cats? I'm desperate for a place by December. How can I save one? Holly Wells.
                                                  Property Manager Response

                                                  05/17/2023

                                                  A: 
                                                  Hello, We currently do not have any apartments available. We are 100% occupied. However, we will love for you to join the waitlist. When an apartment does become available for your preference, we will be sure to call, email and/or text to let you know of the move in application process. We currently have over 200 prospects on the waitlist, however, the lis does move quite quickly. We are pet friendly, thereffore, your furbaby is more than welcomed. Thank you
                                                  Natacha81
                                                  Asked on: 09/11/2018
                                                  Q: Hi do you have 2beds available until January please?
                                                  Property Manager Response

                                                  05/17/2023

                                                  A: 
                                                  Hello, We currently do not have any apartments available. We are 100% occupied. However, we will love for you to join the waitlist. When an apartment does become available for your preference, we will be sure to call, email and/or text to let you know of the move in application process. We currently have over 200 prospects on the waitlist, however, the lis does move quite quickly. Thank you

                                                  Frequently Asked

                                                  How is Summer Lakes Rated?
                                                  Based on 655 number of votes by renters, Summer Lakes is currently rated 4.5 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Summer Lakes?
                                                  Summer Lakes is rated 4.9 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Summer Lakes is rated 4.9 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Summer Lakes?
                                                  Summer Lakes is rated 4.7 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  How safe is Summer Lakes?
                                                  Summer Lakes is rated 4.8 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Summer Lakes is rated 4.9 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Summer Lakes?
                                                  Summer Lakes is rated 4.8 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 80.43% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 21.63 days to their community reviews in the past year.
                                                  Who manages Summer Lakes?
                                                  Richman Property Services
                                                  What is the pet policy at Summer Lakes?
                                                  Dogs Allowed
                                                  Deposit: $350
                                                  Fee: $350
                                                  Restrictions: Pets over 25Lbs.
                                                  Pet Limit: 2
                                                  What types of floor plans are available?
                                                  2 Beds, 1.5 Baths
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths

                                                  Contact Property

                                                  Summer Lakes

                                                  April 2026

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                                                  Under New Management

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                                                  Summer Lakes is an apartment in Naples in zip code 34109. This community has a 2 - 3 Beds, 1.5 - 2 Baths, and is for rent for $1,491. Nearby cities include Bonita Springs, Marco Island, Ave Maria, Fort Myers Beach, Immokalee, Sanibel, Fort Myers, Lehigh Acres, Cape Coral, North Fort Myers, Alva, Babcock Ranch, and La Belle.