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Award Winner
11900 Valencia Gardens Ave, Palm Beach Gardens, FL 33410

3.9

(282 Reviews)

Reviews

3.9 rating

282 total reviews

(

202 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Current Resident 1028945

Verified Resident 2021 - 2023

1.7

9/22/2023

By far, Mira Flores has been the worst living experience we have ever had in a rental community. The office staff is unprofessional and shows absolutely no real concern for you and/or your issues. It's not uncommon to hear "that's not considered an emergency", or if you have a noise complaint, you will most likely hear, "call the police". Not a good community to live in - the problem is, every resident that I ever met and spoke to, has the same complaints. Do something to improve, otherwise, stop asking for reviews and surveys.

    Property Manager Response

    9/23/2023

    We are disappointed to hear that you did not have a more positive experience with us at Mira Flores Apartments. We would like to have a better understanding about your experience. Please reach out to us at (561) 691-4141 at your earliest convenience and we will do our best to resolve this with you.
    Review Author Icon

    Current Resident 1180529

    Verified Resident 2023

    3.7

    9/14/2023

    When we first moved in, our washer was broken, the garbage disposal was smoking, a closet door fell off when trying to close it and our patio light does not turn on and still doesn't turn on even after maintenance has come to look at it saying that they will be back and never came back. Also there are no parking spaces!

      Property Manager Response

      9/22/2023

      Hello Verified Resident 1180529, We appreciate your feedback to improve. We would like to work with you towards a resolution. Please call us at the office and we will be happy get your tickets resolved. Don't hesitate to contact if you are ever in need of assistance. Thank you!
      Review Author Icon

      Current Resident 265847

      Resident 2023

      5.0

      9/3/2023

      Love living here!

      My boyfriend & I have lived here 6 months and absolutely love this community. The maintenance staff is quick to respond. Karen, in the office made moving in a breeze. The amenities are great. We couldn't be happier!

        Property Manager Response

        9/7/2023

        Hi Anonymous, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
        Review Author Icon

        Current Resident 1172248

        Verified Resident 2021 - 2023

        3.5

        8/21/2023

        Pros = Very pretty neighborhood, maintenance is pretty quick and friendly. Convenient location and it’s very quiet here. Cons = One of the pools is frequently dirty and no one picks up after their pets.

          Property Manager Response

          8/23/2023

          Verified Resident 1172248, we really appreciate your feedback! Reviews like this give us motivation and help us ensure we provide high-quality care. Feel free to reach out to us if you need anything. Have a wonderful day.

          Updated Review

          Review Author Icon

          Current Resident 1151524

          Verified Resident 2022 - 2023

          5.0

          8/6/2023

          It has been good, no issues. Very Happy where I am. I like that maintenance is done immediately after I call. Nothing else to say but that I like living here! The people around are quiet and respectful

            Property Manager Response

            8/9/2023

            Hi Verified Resident 1151524, thank you for taking the time to leave a review for us at Mira Flores Apartments. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
            Review Author Icon

            Current Resident 1166423

            Verified Resident 2020 - 2023

            2.5

            8/4/2023

            Thoroughly disappointed in Mira Flores and the lack of upkeep and quality of product. The unit they first tried to move me into was awful, run down, and disguising which did not set a good tone for the rest of my stay. I've lived here due to the convenient location and proximity to work and family. Most neighbors are nice, office staff is subpar, some extremely rude, and maintenance, quite useless. I've had leaks in my roof since I've moved in, AC issues from the beginning and they offer nothing but mediocre and TEMPORARY solutions to problems that have only become worse. The office staff doesn't seem to have any idea what is actually getting "done" outside the office because no one seems to care. It's so unfortunate. I did enjoy living here *at first* but that feeling quickly faded.

              Property Manager Response

              8/7/2023

              Verified Resident 1166423, we regret to hear that your experience with us was not a more positive one. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (561) 691-4141 so we can work towards a solution. Thank you and have a great day.

              Updated Review

              Review Author Icon

              Current Resident 921808

              Verified Resident 1997 - 2023

              4.3

              7/25/2023

              have been a happy resident for 26 years neighbors have throughout the years been supportive and friendly ready to assist ne another when thought need and nice mix of adults and children and interesting variety of dogs always fun to meet on the paths

                Property Manager Response

                7/27/2023

                Verified Resident 921808, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, Mira Flores Apartments
                Review Author Icon

                Current Resident 1162589

                Verified Resident 2023

                5.0

                7/24/2023

                Muy buen trato y los apartamentos están muy bonitos y profesionales todo está en perfecto estado gracias por aceptarme a mi y mi familia , estamos muy contentos con todo , todo aquí está bien limpio muy buen trato y en muy buen lugar ubicado

                  Property Manager Response

                  7/25/2023

                  Hi Verified Resident 1162589, thank you so much for your positive comments about Mira Flores Apartments! Thank you so much again for your feedback! We hope you have a great day!
                  Review Author Icon

                  Current Resident 1161722

                  Verified Resident 2020 - 2023

                  4.5

                  7/21/2023

                  Mira flores Apartments is a very nicen and quiet community, I love live in this wonderful environment, my family is so excited to be here. I like to ear the birds singing and I love see squirrels around the trees.

                    Property Manager Response

                    7/22/2023

                    Verified Resident 1161722,Thank you for your feedback! It is great to see you had such a positive experience at Mira Flores Apartments and we are so happy to have you here. Thanks again for the recommendation, and have an amazing day!
                    Review Author Icon

                    Current Resident 1160683

                    Verified Resident 2022 - 2023

                    4.7

                    7/18/2023

                    Good community to live in. Great place to walk my dog. Was quiet with good neighbors. Staff was friendly but not the most responsive, maitnance was not available on weekends which was an issue when I had no AC.

                      Property Manager Response

                      7/19/2023

                      Verified Resident 1160683, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Maintenance is available for any true emergencies over the weekend. Please call the office if you have any questions or concerns and we would be happy to clarify.

                      Updated Review

                      Review Author Icon

                      Current Resident 797577

                      Verified Resident 2019 - 2023

                      3.3

                      7/3/2023

                      Overall I would say that living here has been OK. Location of the complex plays a roll and It's a quiet community which is nice. That said the maintenence team here can be an issue. Tickets get closed before someone comes to so the repair and often a 2nd ticket needs to be created. Recently we submitted a ticket and when didn't see anyone for several days we called the office and someone from maintenance said there was no open ticket associated with our apartment. .Lastly for now we've had an A/C issue for several years and I'm tired of having to turn the A/C off and let it defrost and then turn it back on. It's become a nuisance!!!!!!

                        Property Manager Response

                        7/4/2023

                        Hello Verified Resident 797577, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Please reach out for any additional concerns or if you are still needing assistance so we can get you a resolution. You can reach us at 561-691-4141.

                        Updated Review

                        Review Author Icon

                        Current Resident 1066669

                        Verified Resident 2017 - 2023

                        4.3

                        6/29/2023

                        Most of the grounds are beautifully maintained. Area around the second pool is not as well kept. Shedding trees create more frequent clean up that doesn’t get done very often. Area next to “lake” in front of pool has piles of sticks that need removal but very grateful at least removed from water. That is why I gave 3 stars. The branches came down over a month ago. My second request from removal from water did get done- but branches still there

                          Property Manager Response

                          6/30/2023

                          Verified Resident 1066669, thank you for your kind review; we are happy to pass along your comments to the team here at Mira Flores Apartments! If you have any further questions, please don't hesitate to reach out.
                          Review Author Icon

                          Current Resident 1153443

                          Verified Resident 2023

                          3.3

                          6/25/2023

                          The community is nice but to much work needs to be done in the apartments. everything was just flash painted. The patio floor and rails need painting. the steps and corridor needs to be cleaned. Maintenance had to be call multiple time to fix the same problem. The list goes on.

                            Property Manager Response

                            6/30/2023

                            Verified Resident 1153443, we really appreciate your review and feedback on how we can improve. Thank you and have a fantastic day!

                            Updated Review

                            Review Author Icon

                            Current Resident 1031198

                            Verified Resident 2019 - 2023

                            4.7

                            6/23/2023

                            It's a great place to live, close to everything, some are even in walking distance. It has a natural setting with Florida wildlife aplenty. However, find out what the future is for this development because it may be torn down next year.

                              Property Manager Response

                              6/30/2023

                              Hi Verified Resident 1031198, thank you so much for your positive comments about Mira Flores Apartments! If you have any questions or concerns, feel free to reach out to the office for any clarification. Thank you so much again for your feedback! We hope you have a great day!
                              Review Author Icon

                              Current Resident 1152540

                              Verified Resident 2023

                              4.5

                              6/22/2023

                              Very friendly staff who have checked in often and wanted us to enjoy it/feel at home. Lovely grounds for walking and seeing birds without it feeling like a swamp. Maintenance team have been responsive and very friendly.

                                Property Manager Response

                                6/30/2023

                                Verified Resident 1152540, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                Review Author Icon

                                Current Resident 124179

                                Resident 2023

                                4.0

                                6/14/2023

                                Unexpected and sad

                                We’ve been living here a total of 4 days. Our AC has already gone out. It’s 9 at night. We have an 8 month old and a 3 year old. Their staff has advised us that they won’t be coming to resolve this for at least 48 hours as the outside temperature isn’t scheduled to exceed 80 degrees within that time and therefore they aren’t required by law to repair it. We have in laws that live below us that have been here a month longer than us. They’ve had this happen 4 times already. This place is money hungry and doesn’t care about you or your kids. Don’t come here. We’re looking to leave.

                                  Property Manager Response

                                  6/16/2023

                                  We are disappointed to hear that you did not have a more positive experience with us at Mira Flores Apartments. Our manager would really like to speak with you more regarding this matter to get more details about this experience. Please reach out to us at 561-691-4141 to discuss further.

                                  Updated Review

                                  Review Author Icon

                                  Current Resident 1066051

                                  Verified Resident 2022 - 2023

                                  2.8

                                  4/25/2023

                                  Not the best experience from the first day. We moved to an apartment that wasn't ready. Not clean. Not internet outlets and not help from managers. After that we found a lot of inconvenientes situations in compare with the last community we lived in.

                                    Property Manager Response

                                    4/26/2023

                                    We are disappointed to hear that you did not have a more positive experience with us at Mira Flores Apartments. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (561) 691-4141 so we can work towards a resolution. We look forward to hearing from you.
                                    Review Author Icon

                                    Current Resident 1128211

                                    Verified Resident 2020 - 2023

                                    4.0

                                    4/5/2023

                                    Great community for first time renters and for small single families. Very dog friendly which we personally really appreciate and it’s a very safe neighborhood. We’ve enjoyed living here for the last several years. There will always be a few bumps here and there, but overall a great little community.

                                      Property Manager Response

                                      4/6/2023

                                      Hi Verified Resident 1128211, thank you so much for your positive comments about Mira Flores Apartments! We hope to be of service to you again in the future. Best wishes, Mira Flores Apartments
                                      Review Author Icon

                                      Current Resident 1123321

                                      Verified Resident 2023

                                      4.0

                                      3/20/2023

                                      Fantastic rental staff, property, grounds care and facilities. Maintenance requests is only aspect that could use improvement. If you are willing to replace and fix some minor aspects of the apartment than Mira flores is great.

                                        Property Manager Response

                                        3/22/2023

                                        Verified Resident 1123321, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know! We do hope we can be of assistance in the future.

                                        Updated Review

                                        Review Author Icon

                                        Current Resident 995716

                                        Verified Resident 2021 - 2022

                                        3.8

                                        2/3/2023

                                        We are having reoccurring problems with AC and sink leaking. Why can the management looking into the root cause of the problems and try to fix it so it won’t happen again ? Why are we requesting maintenance and then things broke down again in 3-4 months ?

                                          Property Manager Response

                                          2/9/2023

                                          We really appreciate your feedback! Please contact the office to discuss so we can get more details. We would happy to provide a resolution for you. 561-691-4141.
                                          Review Author Icon

                                          lh53642010@gmail.com

                                          Resident 2022 - 2023

                                          2.3

                                          1/11/2023

                                          Terrible noise level and manager

                                          Besides the maintenance staff and the kitchen, there is nothing else glamorous about Mira Flores. I shouldn’t be able to hear my upstairs neighbor vacuum, flush, and constant door slamming within their unit, not to mention when they walk I can feel the walls vibrate! They’re so vile and disgusting, they threw dog piss water down onto my patio, and management didn’t even acknowledge the email we sent. The unit itself is not as expected in photos. Superficial renovations and wanting top dollar rent comparable to brand new luxury apartments. The kitchen is the only highlight. The AC only blasts in the living room, guest bedroom does not have lights. We got a newly “renovated” unit. Save yourself the time and money, rent somewhere else!

                                          Property Manager Response

                                          1/14/2023

                                          Linh Ho, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (561) 691-4141. We look forward to hearing from you.

                                          Updated Review

                                          Review Author Icon

                                          Current Resident 872220

                                          Verified Resident 2015 - 2022

                                          3.8

                                          12/29/2022

                                          I'm overall satisfied with living in Mira Flores. I think rents are a bit high for living here 8 years and being a Veteran of multiple tours of duty. The grounds are not kept up like they used to be. But location is good.

                                            Property Manager Response

                                            12/30/2022

                                            Hello Verified Resident 872220, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up.
                                            Review Author Icon

                                            Current Resident 1089916

                                            Verified Resident 2022

                                            4.3

                                            12/1/2022

                                            I like the layout of the apartment, lots of storage and space. The kitchen is pretty small, but the bedrooms are fairly spacious. It's nice to be on the ground floor or just up one flight of stairs and no elevators to climb.

                                              Property Manager Response

                                              12/2/2022

                                              Verified Resident 1089916, we really appreciate your feedback and appreciate your review! We are always more than happy to assist you if anything else comes up. Have a great day!
                                              Review Author Icon

                                              Current Resident 1084156

                                              Verified Resident 2021 - 2022

                                              4.3

                                              11/11/2022

                                              The surrounding area is awesome and seems to be totally crime-free, and the buildings look very nice. Rent increase was 24% for us this year, and we have had a relatively poor experience with the maintenance staff for issues like A/C, and Smoke Detector repair/replacement due to their lack of knowledge or Florida Building Code and best practices in my opinion.

                                                Property Manager Response

                                                11/17/2022

                                                Thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Have a great day!
                                                Review Author Icon

                                                Current Resident 1081913

                                                Verified Resident 2022

                                                4.7

                                                11/5/2022

                                                Relaxed neighborhood and nice apartment. Staff is responsive and professional. I am very pleased thus far and would recommend it for anyone wanting a place where you can live without a lot of hassle. It’s a nice place!

                                                  Property Manager Response

                                                  11/9/2022

                                                  Hi Verified Resident 1081913, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  Begonia (840 SF)

                                                  6 Available Units

                                                  1 Bed, 1 Bath | 840 sq. ft.

                                                  Contact property for pricing

                                                  See Floor Plan Details

                                                  Azalea (590 SF)

                                                  4 Available Units

                                                  1 Bed, 1 Bath | 590 sq. ft.

                                                  Contact property for pricing

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  Camelia (1090 SF)

                                                  2 Available Units

                                                  2 Beds, 2 Baths | 1,090 sq. ft.

                                                  Contact property for pricing

                                                  See Floor Plan Details

                                                  Camelia with Solarium (1190 SF)

                                                  2 Available Units

                                                  2 Beds, 2 Baths | 1,190 sq. ft.

                                                  Contact property for pricing

                                                  See Floor Plan Details

                                                  Orchid (1220 SF)

                                                  2 Available Units

                                                  2 Beds, 2 Baths | 1,220 sq. ft.

                                                  Contact property for pricing

                                                  See Floor Plan Details

                                                  3 Bedrooms

                                                  Jasmine (1370 SF)

                                                  5 Available Units

                                                  3 Beds, 2 Baths | 1,370 sq. ft.

                                                  Contact property for pricing

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  A
                                                  A

                                                  Renter Ratings

                                                  A

                                                  Review Ratings (from 18 reviews)

                                                  Noise

                                                  4.7

                                                  Grounds

                                                  4.4

                                                  Safety

                                                  4.5

                                                  Office Staff

                                                  4.7

                                                  Maintenance

                                                  4.5

                                                  Neighborhood

                                                  4.8

                                                  Survey Scores N/A

                                                  Review Count

                                                  B+

                                                  Number of reviews in the past 365 days

                                                  18

                                                  Manager’s Review Engagement

                                                  A

                                                  Percentage of reviews responded to

                                                  88.89%

                                                  Manager’s Review Reply Time

                                                  A-

                                                  Average time to respond to reviews

                                                  3.33 days

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer/Dryer
                                                  Parking
                                                  • Garages and Carport
                                                  • Parking
                                                  Pets
                                                  • Dogs Allowed
                                                    Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Lake front trail
                                                  • 9' Ceilings
                                                  • Additional Storage
                                                  • Air Conditioning
                                                  • Balconies or Patios
                                                  • Balcony/Deck
                                                  • Car Charging Stations
                                                  • Cat Friendly
                                                  • Clubhouse with Internet Cafe
                                                  • Co-Work Lounge
                                                  • Community Center
                                                  • Dishwasher
                                                  • Fitness Center
                                                  • Half Court Basketball
                                                  • Hardwood Style Flooring
                                                  • Large Closets
                                                  • Large Dog Friendly
                                                  • Linen Closets
                                                  • Lush Vistas Of The Landscape With Beautiful Lagoon
                                                  • Monthly Resident Events
                                                  • On-Site Maintenance
                                                  • One, Two and Three Bedroom Apartments
                                                  • Online Payments Accepted
                                                  • Playground
                                                  • Premium Interior Upgrades
                                                  • Private Outdoor Living Space
                                                  • Quartz Countertops
                                                  • Resort Style Swimming Pool
                                                  • Stainless Steel Appliances
                                                  • Tennis and Pickle Ball Court
                                                  • Vaulted Ceilings
                                                  • View
                                                  • Wi-Fi at Clubhouse and Pool
                                                  • airbnb-friendly. hosting part-time allowed
                                                  • conveniently located in palm beach
                                                  • gourmet kitchens w/ breakfast bar
                                                  • located less than 5 miles from nextera energy and florida power & light
                                                  • located near kyoto gardens drive
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                                                  Leasing

                                                  Come home to our Palm Beach Gardens apartments, where the focus is all on you. Take time to unwind and relax beside our glistening pools or sink into the stylish comfort of your spacious and airy residence. We've provided myriad options to enhance your everyday at our apartments in Palm Beach Florida.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Greystar

                                                  A-
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                                                  Communities
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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Mira Flores Apartments Rated?
                                                  Based on 282 number of votes by renters, Mira Flores Apartments is currently rated 3.9 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Mira Flores Apartments?
                                                  Mira Flores Apartments is rated 4.4 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Mira Flores Apartments is rated 4.5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Mira Flores Apartments?
                                                  Mira Flores Apartments is rated 4.7 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  How safe is Mira Flores Apartments?
                                                  Mira Flores Apartments is rated 4.5 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Mira Flores Apartments is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Mira Flores Apartments?
                                                  Mira Flores Apartments is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 88.89% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 3.33 days to their community reviews in the past year.
                                                  Who manages Mira Flores Apartments?
                                                  Greystar
                                                  What is the pet policy at Mira Flores Apartments?
                                                  Dogs Allowed
                                                  Pet Limit: 2
                                                  Cats Allowed
                                                  Pet Limit: 2
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths

                                                  Contact Property

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                                                  Under New Management

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                                                  Mira Flores Apartments is a 590 - 1,370 sq. ft. apartment in Palm Beach Gardens in zip code 33410. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Okeechobee, Port Saint Lucie, Lake Placid, Fellsmere, Fort Pierce, Indiantown, Vero Beach, Sebring, Indian River Shores, Sebastian, Canal Point, Palm City, and Jensen Beach.