The Mark Apartments

Current Resident 1337596

Verified Resident • 2020 - 2025

The new administration is doing good things to improve in all aspects. You can see a change. I hope they continue like this. I've been here since 2020 and you can see that they have surpassed themselves in this management

Current Resident 1335312

Verified Resident • 2024 - 2025

Good and excellent and happy very satisfying humble and generous Good and excellent and happy very satisfying humble and generous Good and excellent and happy very satisfying humble and generous goodddd

Current Resident 1314766

Verified Resident • 2004 - 2025

Best management company now. Lived here a long time. This company is awesome. Like the neighbors in the building. Enjoy it being a pet community. Would recommend to others to rent here. It has been my home a long time.

Current Resident 1311987

Verified Resident • 2025

Everything is great except I do not have internet and do not have and I do not have an install date for the bulk internet. I'd like to know when my install date is so I can plan accordingly. Please get back to me about this issue.

Current Resident 1299463

Verified Resident • 2024

I'll be honest, I thought I would enjoy living here more than I have been. I've had to put in a lot of maintenance requests since being here to no fault of my own then there were pest issues (which I resolved on my own, the pest control guy didn't do anything besides lay traps down that didn't work. I had to spend money on $40 traps that worked. When I pay $5 a month for pest control. I rather pay for pest when NEEDED not every month. Especially when I have to spend more out of my own pocket to fix the problem.

Current Resident 1297033

Verified Resident • 2024

Quiet, friendly, nice, easy to park. safe with packages, green, its so nice to just knows it feels like home i want to come after work, cook, rest, have place its so private and start my new chapter...Thank You !!!!

Current Resident 602163

Verified Resident • 2012 - 2024

Good, place was great when we moved in, but its ok building entrance not as clean as when we moved in office staff not very friendly or professional, when we moved in the office staff was so friendly helping and professional

Current Resident 1284136

Verified Resident • 2020 - 2024

Terrrible.... low rent offered initially then increased rapidly. I am paying 300 more for same apartment because I am long term resident (approx 4 years). Maintance has been uneven because of changes in management but the individuals are great - it is management that is the problem. They do not care about packages and have allowed theft of personal property. When asked why security camera footage could not be used the management said the camera was there to protect packages (?). After literally years of not doing anything to avoid rampant theft, Redtail implemented existing security immediately before selling the complex. Management does everything to keep residents from using balconies and garages - constant complaints about anything placed on the balconey.

Current Resident 1061889

Verified Resident • 2019 - 2022

At the beginning, the apartment complex was quite And clean. Most tenants are ok. It got worse lately. Police show up often during the night and early morning looking for something. There is car with damaged and no license plate been parking in the guest parking areas for several months. The property managment doesn't bother to check it out. Definitely not going to renew my lease.

Current Resident 1061376

Verified Resident • 2017 - 2022

When I first moved into this complex the service to the residents was great. After years, however, and with these new owners the property has gotten much worse. Residents come and go like a revolving door, property maintenance is neglected. Unit maintenance requests are ignored. The leasing office drags their feet when it comes to doing anything to resolve community issues. They hide behind the lease agreement and expect you to shut up and keep paying your rent until you move out. It doesn't feel like home here at all. I would not recommend this complex to anyone.

Current Resident 1061011

Verified Resident • 2022

Me encanta el lugar es un ambiente muy tranquilo, es un Excelente lugar mucha tranquilidad y seguridad, con una vista muy hermosa, est? c?ntrico de mucho establecimientos, colegio. Realmente lo recomiendo

Current Resident 1056210

Verified Resident • 2021 - 2022

Pleasant, clean environment. Great maintenance, Great amenities. The pool and Punic areas are well-kept. I like that there is a doggy-wash station and free poop sacks throughout the property and neighbors are really good about cleaning up after their pets

Current Resident 1051669

Verified Resident • 2018 - 2022

It started off great. The rent has increased significantly along with the amount of noise and inconveniences. The rent and community together are almost insufferable. I would not recommend this community to anyone that is looking for peace, or anyone that has small children.

Current Resident 557798

Verified Resident • 1999 - 2022

Quick responses to maintenance requests. Friendly staff. Clean and nice appearance to the buildings and grounds. Lots of activities throughout the year. Nice dog park for people who are pet owners. Quiet buildings.

Current Resident 1014514

Verified Resident • 2018 - 2022

For the most part its good but my unit is still old, the windows aren't properly functioning as there are black spots (mold) that keep coming back every year as they need to be properly insulated and huge draft comes in as well. Also the strict policy of the balcony I don't really care for as I have out door toys for my children and they can not be out there nicely arranged they need to be removed once they are done using as this is difficult due to me being handicap so it is something i wish was more accommodating.

Current Resident 1013640

Verified Resident • 1999 - 2022

The management doesn't understand that snow has to be cleared when it snows. Shoveling the sidewalks days later doesn't count. The outside areas need to be check for trash every day, not when they have time.

Current Resident 557816

Verified Resident • 2017 - 2022

It's a good experience and that's why I keep renewing my contract.specially the maintenance team and Frank ?.but some neighbors not friendly but most of the time and at work ?thank you over all it's great

Current Resident 1005566

Verified Resident • 2020 - 2022

Fine place with fine faculties. The people are kinda the worst part. Massive issues with people not picking up after their dogs, littering including throwing trash bags in front of or on top of dumpsters, and yelling being heard throughout an entire building because none of the doors fit snugly and there are massive air gaps.

Current Resident 1000175

Verified Resident • 2021 - 2022

The experience has been mostly good. When we had issues with the water heater, it was taken care of right away. The gym is also pretty good. If they added a place where you could do pullups and dips, it would really be all you need. The amount of dog poop left around is very bad though. It's everywhere.

Current Resident 996300

Verified Resident • 2018 - 2022

For the most part it's been a pleasant experience. I think there's needs to be more done with communication with tenants. When we first moved in the gym was under construction and we had to use the one over at the Monroe for the first year until our gym was complete. The back area of the complex need more landscaping work, the grass and asphalt are in terrible condition but the front of the complex is always taken care of so it's a little unfair for those of us who live in some of the ones in the back of the complex. The interior hall ways always smell, originally we first moved in and they always smelled like weed. And despite receiving multiple notices from the mark it proceeded for over a year until the lower tenants moved out. More recently it smells like strong spices are being cooked and the odor has taken over the whole complex. It's seems they tried to add plugs for a few weeks and that helped but now they have Been removed and it looks like there is just carpet cleaner tossed everywhere to cover the smell. Out side of those issues, the neighbors are nice and the community is safe, haven't had any issues with cars being damaged or feeling unsafe while living here. The amenities are really great and a joy to use. The pool area is one of our favorites. We also enjoy the parcel lockers that are available as there have been multiple reports of stolen packages.

Former Resident 709435

Resident • 2019 - 2021

Highly do not recommend The Mark Apartments. The leasing office acts very friendly when they are trying to get you to sign the lease; however, once you are a resident, it is impossible to get in contact with someone. When a problem does arise, and we try to get someone out here to fix it, no one answers the phone. On top of that, dogs poop all over the place and it never gets picked up. DO NOT SIGN WITH MARK APARTMENTS. YOU CAN DO BETTER.

10tee

Resident • 2019 - 2021

I have lived in this apartment for almost two years. At first, it was okay. Minor situations like they did not have the correct paperwork I sent back in regards to all the issue with the apartment and damages. Going forward, everything was okay. the dog poop on the grounds has and continues to be an ongoing issue that is never resolve. The issues that really gets me are the filthy halls, lack of fixing issues in the apartment with maintenance, and constant smoking in the building. The halls have been dirty from the walls to the floor for month now. we have cleaning people who come yet they do not physically clean just vaccum. I have contacted maintenance about my carpet lifting to now the point we can feel the staples if we are not careful where we step. My thought is the carpet is old,but they do not want to replace with the possibility that they will keep my deposit for it later. The door to get in to the building does not close fully which means sometimes any one can get in. The smoking is so out of hand that i have to make sure to have a towel on the floor to try to keep the smell out and not have my son in the living room at all. It is so bad some nights (and days) that I have end up with a contact high just by working in my living room. I pay a lot to live here with just basic amenities (no elevator) yet I cannot enjoy my living room that I paid for. Like most complaints on here, the issue is you can never get ahold of anyone. I have called and sent emails yet the response is little to none. The only thing they are good at is sending out warning emails. That is it, they are good in send outing emails yet not actually putting action to it. We have several emails about picking up poop or no smoking in the building yet nothing is being done that we can see. I cannot wait until I can get out of here for my home is not peaceful. I will advised everyone to steer clear until they get their act together. They are nice to get you here yet what you actually get is totally different.

Current Resident 505699

Resident • 2020 - 2021

When you see a review saying that their staff was super unprofessional please believe it. You can’t even get through to someone when you call and if you do it goes to a call center where they tell you that they call you when they get a chance... even if it’s an emergency. Don’t even try to talk to management... when I did get through to someone that person laughed at what I was saying and was talking over me and never let me get my point across.

Jlwilsic

Resident • 2019 - 2020

No cameras on premises, loud neighbors, hallways are dirty, staff communication is atrocious, dog ---- everywhere, horrible parking lot, no security measures in place, stolen packages aren't "their" problem. Just a mess.

Current Resident 732746

Verified Resident • 2019 - 2020

We are ao happy to living here services are so good management are good to response easy to pay and easy to live while using application. Good choice of us. Hope others will join us soon and make their live so good