Elms Century

. #1 . #5

Award Winner

Elms Century

12845 Fairchild Drive, Germantown, MD 20874

4.8

(415 Reviews & Surveys)

$1,819 - $3,344/mo

Move-In Specials

OFFERING VIRTUAL TOURS & IN-PERSON TOURS!

Reviews

4.8 rating

300 total reviews

(

286 Verified

)

Verified

Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Apartments (48)

Cleanliness (5)

Community (106)

Location (22)

Maintenance (62)

Noise (12)

Parking (48)

Staff (114)

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Review Rating

Current Resident 905210

Verified Resident • 2020 - 2021

5.0

5/17/2021

Wonderful new development with professional staff. Always willing to go that extra mile. I love the community, the pool, the appearance is awesome. There is a nice little walking trail to walk your pets and a wonderful gym.

Property Manager Response

5/17/2021

Thank you for taking the time to share such a wonderful review of our community and team at The Elms at Century. Kind Regards, Megan Adams Director of Marketing

achrista

Resident • 2019 - 2021

5.0

2/22/2021

The elms at century is an amazing place! I have lived here for the past two years and have had an amazing experience. The leasing staff are also amazing and Sandra has been so helpful and nice! If you're considering moving here I highly recommend it!

Property Manager Response

2/23/2021

Thank you for sharing your 5-star review! We are so happy that you have had a good experience with us and we appreciate your kind words about Sandra! Please continue to share your feedback with us! We aim to please and love to hear from our residents! Have a nice day! The Elms at Century

Current Resident 577533

Resident • 2019 - 2021

5.0

2/13/2021

Elms at Century made my move very smooth and easy that I decided to renew my lease. I am thoroughly impressed with the office staff (Sandra especially) who continually make living here an awesome experience.

Property Manager Response

2/16/2021

Thank you for the 5-star review! We appreciate your wonderful feedback about Sandra and we will be sure to praise her for her outstanding work! Please continue to reach out and share any additional feedback with us! We aim to please and love to hear from our residents! Thank you, The Elms at Century

Current Resident 565071

Resident • 2020 - 2021

4.3

2/12/2021

When I moved in last year, it was during the pandemic and I was a bit scared of the entire process. I wasn’t really happy with my apartment complex where I lived but moving was scary. But after I visited the century apartments, I knew I just had to move. My apartment was nice and clean and the office people were friendly. So far, I am happy to be here

Property Manager Response

2/12/2021

Thank you for taking the time to share your review with us! We are so happy to know that you felt comfortable to move into our community after visiting and we so happy to have you! We aim to please and love to hear from our residents so please continue to reach out directly! Have a great day! The Elms at Century

Former Resident 561847

Resident • 2020 - 2021

1.2

2/12/2021

The management at this property are all about one thing....How can they nickle and dime you with everything. They will charge you for amenities that residents cannot even use such as the pool or gym due to COVID. They spy on you with cameras just in case you accidently throw your trash in the wrong bin, they will call you to say that it's a $100 fine. If you lose your parking pass which is a piece of plastic then it's $75. The HVAC systems constantly runs even if it's switched to off, and they in turn bill you. In addition, the the maintenance isn't any better. I complained that my master bedroom was cold even with the heat on and they did nothing to fix it. BEWARE OF SANDRA! SHE WILL BE NICE TO YOU ON THE PHONE THEN TURN AROUND AND BILL YOU $170 FOR SMALL CARPET STAIN WHEN YOU MOVE OUT. This place is a sham, go look elsewhere!

Property Manager Response

2/12/2021

Thank you for taking the time to share your review. I would like to mirror this response to the same review that was shared on Google. The amenity fee goes towards not just the on-site amenities which did remain open despite COVID, through the use of the reservation system in our property mobile, but also the free fitness classes for different age ranges and our socially distant resident events. Our cameras in the trash area are to prevent issues from arising due to contamination of the recycling. We do require that lost parking passes be replaced for a fee due to the limit amount of spaces we are able to provide to residents and guests. The electric and power cost are paid separately to the utility company, however if any resident feels as though their AC/Heat unit is not working properly, our dedicated service team would be happy to take a look and make any necessary repairs. Lastly, we apologize to hear about any concerns regarding your experience with Sandra. She has a remarkable record of providing exceptional customer service while remaining fair and consistent in enforcing our community policies in accordance with the lease that was agreed to upon move-in, and all Fair Housing laws. If you would like to have any other concerns addressed, please feel free to reach out to me directly at WeCare@Legend-Mgt.com and I would be happy to resolve. Thank you again, and we wish you all the best in your new home. Sincerely, Sabrina Leckemby, Marketing Coordinator, Legend Management Group

Floor Plans & Pricing

All (10)
1 Bed (4)
2 Beds (5)
3 Beds (1)

1 Bedroom

2 Available Units

1 Bed, 1 Bath | 858 sq. ft.

$1,819

See Floor Plan Details

A2 Den

1 Available Unit

1 Bed, 1 Bath | 1,135 sq. ft.

$2,159

See Floor Plan Details

A1 Loft

1 Available Unit

1 Bed, 1 Bath | 1,098 sq. ft.

$2,184

See Floor Plan Details

A3 Den

1 Available Unit

1 Bed, 1 Bath | 1,122 sq. ft.

$2,234

See Floor Plan Details

2 Bedrooms

CS2

5 Available Units

2 Beds, 2 Baths | 1,225 sq. ft.

$2,327

See Floor Plan Details

CS2 Loft

2 Available Units

2 Beds, 2 Baths | 1,450 sq. ft.

$2,790

See Floor Plan Details

CS1

1 Available Unit

2 Beds, 2 Baths | 1,220 sq. ft.

$2,585

See Floor Plan Details

CS1-A

1 Available Unit

2 Beds, 2 Baths | 1,310 sq. ft.

$2,627

See Floor Plan Details

CS1-A Loft

1 Available Unit

2 Beds, 2 Baths | 1,555 sq. ft.

$2,795

See Floor Plan Details

3 Bedrooms

E1-A

1 Available Unit

3 Beds, 2 Baths | 1,440 sq. ft.

$3,344

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

A+

Review Ratings (from 46 reviews)

Noise

4.5

Grounds

4.6

Safety

4.5

Office Staff

4.7

Maintenance

4.9

Neighborhood

4.8

Survey Scores (from 115 surveys)

Move-In Survey

4.9

Maintenance & Support Survey

4.9

Review Count

A+

Number of reviews in the past 365 days

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A+

Average time to respond to reviews

0.48 days

Features & Amenities

Parking

Surface Lot
Private Garages Available for Rent

Pets

Dogs Allowed
Rent: $40. Restrictions: We welcome a 2 pet max. per apartment, pet deposit of $500 and pet rent is $40 per month, pet pet. Some breeds are prohibited and all pets are subject to the approval of management. Restricted breeds include pit bull, american staffordshire terrier, rottweiler, doberman, and chow-chow as a pure bred or a mix of the breed. Specifics regarding your pet's breed and proof of rabies documentation from your veterinarian and a photo of your pet will be required prior to move-in. *Subject to change.. Pet Limit: 2
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Cats Allowed
Rent: $40. Restrictions: We welcome a 2 pet max. per apartment, pet deposit of $500 and pet rent is $40 per month, pet pet. Some breeds are prohibited and all pets are subject to the approval of management. Restricted breeds include pit bull, american staffordshire terrier, rottweiler, doberman, and chow-chow as a pure bred or a mix of the breed. Specifics regarding your pet's breed and proof of rabies documentation from your veterinarian and a photo of your pet will be required prior to move-in. *Subject to change.. Pet Limit: 2
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Other

24-Hour Emergency Maintenance
Additional Storage Lockers Available
Amazon Hub Package Lockers
Award Winning Service Team
Bike Storage with Convenient Access to Bike Trail
Clubroom
Convenient to i-270, Shady Grove Metro and Marc
Cyber Cafe with Computers, Copier and Scanner
Dog Park
Nature Trail Leading to Community Exercise Trail
Outdoor Fire Pit
Pet Friendly Community with Dog Park
Pool with Sundeck
Resident Social and Networking Events
Smoke Free Community
Yoga Room with Fitness on Demand

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Leasing

The appeal of Elms Century begins with its enviable location. These Germantown apartments are just around the corner from shopping, dining and entertainment at Germantown Town Center, as well as major employers and commuter routes. They are truly spacious, beautifully designed and complemented by an array of amenities thoughtfully selected to make your time at home even more valuable. Best of all, our team is dedicated to delivering exceptional customer experiences. When you live at Elms Century, you will soon discover why the Legend Management Group is one of the nation s most distinguished property management companies.

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Leasing Options

Available months 12,13,14,15,16

Office Hours

Sunday: Closed
Monday - Tuesday: 08:00 AM - 06:00 PM
Wednesday: 01:00 PM - 06:00 PM
Thursday - Friday: 08:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

This community is managed by

Legend Management Group

Communities

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Questions & Answers (0)

Frequently Asked

How is Elms Century Rated?

Based on 415 number of votes by renters, Elms Century is currently rated 4.8 out of 5 stars.

How satisfied are residents with the upkeep and overall appearance of the grounds at Elms Century?

Elms Century is rated 4.6 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.

How effective was the maintenance team when resolving your problem?

Elms Century is rated 4.9 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.

What are noise levels like at Elms Century?

Elms Century is rated 4.5 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.

How safe is Elms Century?

Elms Century is rated 4.5 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.

How satisfied are residents with the neighborhood?

Elms Century is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.

How satisfied are residents with the staff at Elms Century?

Elms Century is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 0.48 days to their community reviews in the past year.

Who manages Elms Century?

Legend Management Group

What is the pet policy at Elms Century?

Dogs Allowed

Rent: $40

Restrictions: We welcome a 2 pet max. per apartment, pet deposit of $500 and pet rent is $40 per month, pet pet. Some breeds are prohibited and all pets are subject to the approval of management. Restricted breeds include pit bull, american staffordshire terrier, rottweiler, doberman, and chow-chow as a pure bred or a mix of the breed. Specifics regarding your pet's breed and proof of rabies documentation from your veterinarian and a photo of your pet will be required prior to move-in. *Subject to change.

Pet Limit: 2

Cats Allowed

Rent: $40

Pet Limit: 2

What types of floor plans are available?

1 Bed, 1 Bath

2 Beds, 2 Baths

3 Beds, 2 Baths

What is the move-in special?

OFFERING VIRTUAL TOURS & IN-PERSON TOURS!