4.0 rating
269 total reviews
(
241 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 523170
Verified Resident • 2017 - 2018
1.7
8/6/2018
It has been awful. The staff are lazy, packages have been repeatedly stolen and the office contacted police with no solution. They do not contact you when a pkg has been delivered. Just awful. I would not recommend this place to anyone.
8/29/2018
Current Resident 512119
Verified Resident • 2014 - 2018
4.3
7/11/2018
It's a good apartment complex with a nice gym and a decent pool. There are a growing number of young families with small kids so if you're looking to connect with new parents then this could be a good community for you. Overall, the management is good and the on-site staff are helpful. The rent has gone up a lot in the last couple of years and I would recommend reading the fine print on the total cost.
7/18/2018
Current Resident 493010
Verified Resident • 2018
4.8
5/30/2018
I love this community. It is close to my work and also very convenient location. All office staff are good. Maintenance service is also great. Community is always clean and no issues so far. When needed a proper help is provided by staff.
6/7/2018
Current Resident 57012
Resident • 2017 - 2018
2.2
5/11/2018
This is the most ridiculous community I've ever stayed! The building looks good but the management is horrible! They will tow your car without notice and charge you over certain maintenance without notice. Your rent will hike when you want to renew. Break-in happens occasionally. Trust me! Stay away from it!
5/14/2018
Current Resident 469609
Verified Resident • 2011 - 2018
4.8
3/28/2018
This apartment complex is manged and operated very well, maintaining a high level of professionalism and over all vert high standards. The management staff is very pleasant and communicates well. The maintenance staff is excellent and very thorough and keeps making improvements and responds very quickly. The grounds and well maintained and the landscaping is beautiful. The community is very friendly and well mannered. The amenities are top of the line.. I use the gym and pool. My favorite amenity is the dog park. It is probably the largest and best dog park in the entire area. It's well maintained, lighted and my dogs love it. There is plenty of room for then to run and exercise.
4/11/2018
Current Resident 467976
Verified Resident • 2016 - 2018
1.7
3/23/2018
Overall disappointment -- The apartments are too expensive, and the office staff could benefit from customer service training. The community is very restrictive, eg., only a few guests allowed at the pool, prohibitively expensive to rent the clubhouse. Several break-ins and a shooting since I moved in. I will miss the train passing behind the apartment the most.
4/11/2018
Current Resident 467949
Verified Resident • 2017 - 2018
4.8
3/23/2018
Parking can be hard to find sometimes but other than that we have no complaints so far. This apartment community has everything we were looking for, and rent is reasonable. We would recommend it to anyone.
4/11/2018
Current Resident 460836
Verified Resident • 2015 - 2018
4.8
3/5/2018
I have lived at Creekstone at RTP for about 3 years and it has been a very pleasant experience. The community is beautiful and I hope to stay for years to come. Creekstone at RTP is a great place to live.
3/22/2018
Updated Review
Current Resident 460405
Verified Resident • 2012 - 2018
4.3
3/5/2018
I'm pleased with the cleanliness of the community the easy commute to work also the multiple different restaurants in the area in addition to the great night life entertainment all of these wonderful qualities allows me the satisfaction to live in this wonderful community.
3/22/2018
Current Resident 446939
Verified Resident • 2016 - 2018
4.7
1/29/2018
Community is clean and safe. Management is sympathetic to residents' needs. Maintenance crew is very knowledgeable and resolves issues quickly. All employees, management and maintenance, are cheerful and helpful.
1/30/2018
Current Resident 442653
Verified Resident • 2017 - 2018
4.8
1/19/2018
Second residence for work. Has been wonderful. Staff is very friendly and the facility is modern, convenient and always clean. We hate to give it up but I am retiring and will no longer need it. Our dog even loves it.
3/22/2018
Current Resident 584605
Resident • 2014 - 2017
5.0
12/1/2017
Location for us was key when choosing an apartment. This location has quick access to Miami Blvd, I-40 and the RTP. There were other choices in this area but once we walked into the apartment and saw the layout we were sold. We have a washer and dryer right in the apartment, marble countertops and a private porch, we live on the main floor. The maintenance team is friendly and they are prompt. The office staff is usually always available and they are friendly. Mail is delivered to a central location and is locked and has parcel boxes, larger packages are received by the office. We have been very happy since and plan to stay for another lease.
3/21/2018
Current Resident 424399
Verified Resident • 2017
4.8
11/27/2017
Friendly and competent staff. Smooth move in and beautiful clubhouse and amenities. Apartments are spacious and everything was as promised at move in. Convenient to interstate and shopping. Great experience.
3/21/2018
Current Resident 424372
Verified Resident • 2015 - 2017
4.7
11/26/2017
It has been a great experience living here. I just wish the rent wouldn't increase. I know I am paying for the location. I would like for my rent not to be increase. I would like my rent to stay the same.
3/21/2018
Current Resident 413988
Verified Resident • 2017
4.0
11/3/2017
N/A don't want to answer ??/////////////////////////////////////////////////////////
3/22/2018
Current Resident 411518
Verified Resident • 2017
4.5
10/27/2017
So far, it has been great! The staff has been helpful, my concerns were addressed timely, the service request was delayed a bit but the staff gave me legit reasons for why and I wasn't left hanging. So, great!
3/21/2018
Current Resident 410512
Verified Resident • 2017
4.7
10/25/2017
I just moved in this apartment less than one month. My colleague also lives in this apartment who recommended it to me. The rent is high but it worth. Only thing I notice for now is there is a little noise from Hopson Rd and S Miami Blvd.
3/21/2018
Current Resident 404103
Verified Resident • 2016 - 2018
4.8
7/9/2018
Great monthly events, beautifully decorated break room, witk pool table, exercise room, projection room, outside TV by the pool, and the property is well kept with a very well professional staff that is always there with great help
3/21/2018
Current Resident 394314
Verified Resident • 2017 - 2018
5.0
11/26/2018
Kind office staff. Quiet atmosphere. I love the amenities. The grounds and the pool are kept clean. Lots of social events. I would like to see more for kids. There is a dog park but no play ground for kids.
Current Resident 394290
Verified Resident • 2017
4.7
9/11/2017
The apt is very spacious and comes with evry appliance you would need. Cable and i ternet being included is a huge help. And the locationis great. The office staff is great. They were able to accomodate a last minute date change fir our move in. They have addressed all concerns quickly and efficiently.
hcarter1005
Resident • 2016 - 2017
1.5
8/31/2017
My stay at Creekstone was very average as far as amenities and quality but they completely took advantage of me on my moved out. They took the entirety of my security deposit to replace carpet that they claimed "had traffic lines that ran too deep". I replaced the stove drip pans and they still charged me for them on the way out. Along with that they charged me for "shadowing in the bath tubs" which I bleached on a monthly basis. All of this was to renovate the apartment, that I took exquisite care of, and they wrung me out for all of my security deposit. They also attempted to charge me the whole months rent on the last week and a half of my lease. Be wary and take detailed photos of the apartment before you submit the walk through information!
Current Resident 377283
Verified Resident • 2017
4.8
7/31/2017
So far so good! My only concern about the grounds is that owners of dogs should lead them to areas less used. This is not the responsibility of the grounds people! I always lead my dog away from heavily affected areas to allow the heavier affected areas to heal.
Current Resident 376926
Verified Resident • 2013 - 2019
4.8
3/1/2019
I requested that the office staff notify neighbors of having trash outside their door way. The dirty and stinking trash remained out in the walk way for several days. This kind of safety hazard should not be tolerated and is totally unaccepted.
Current Resident 110400
Resident • 2017
1.0
7/11/2017
The absolute worst apartment complex we've ever lived at. These are supposed to be luxury apartments but the only thing luxurious about it is maybe the granite counters in the kitchen and the expensive rental rates. I won't include the stainless steel appliances because our microwave just stopped working all of a sudden and we've only been here a few months. The washer and dryer provided are dated, filthy, and not at all what you'd expect in a luxury apartment. The office staff, especially the manager Peggy are lazy and rude. Corporate completely ignores you. Parking is ridiculous. Good luck finding available space near your apartment building. The community amenities is a joke too. Not all equipment in the gym works, some of the grills didn't work, the coffee machine in the clubhouse isn't always available or not stocked. Sometimes the computers and/or printers are not accessible because the staff don't always know the password or know what they are doing. Overall this place is awful. They do a great job covering up the issues you'll come to face with once you're a tenant. And the noise is ridiculous. Not all tenants are mindful of others and the office could care less about your discomfort or any issues that may arise. Package receiving is awful. The staff never notifies you when they accept your packages. Again they are LAZY!! They suck at relaying maintenance requests to the maintenance staff. They don't care about the tenants and the manager actually hangs up in your face. Pictures attached is the condition of the apartment at move-in. Big hole in the door in master bathroom, filthy dryer, rusted hinges, water damage inside drawer in bathroom, mold and rust in bathroom (hard to see in the images).
Current Resident 338196
Verified Resident • 2015 - 2017
2.8
5/1/2017
Creek stone at RTP Community is very new and clean , we recommend who is works in RTP area . It includes yoga room , gymnasium ,snooker table , Theater , swimming pool and neat and clean grills . I am staying in this community from past two year with no hassle .
Hawthorn | Renovated
3 Available Units
1 Bed, 1 Bath | 895 sq. ft.
$1,425 - $2,599
See Floor Plan Details
Birch | Renovated
1 Available Unit
1 Bed, 1 Bath | 745 sq. ft.
$1,451 - $2,539
See Floor Plan Details
Fraser | Renovated
6 Available Units
2 Beds, 2 Baths | 1,125 sq. ft.
$1,543 - $2,832
See Floor Plan Details
Hickory | Renovated
5 Available Units
3 Beds, 2 Baths | 1,364 sq. ft.
$1,945 - $3,590
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 18 reviews)
Noise
3.7
Grounds
3.7
Safety
2.9
Office Staff
4.1
Maintenance
4.4
Neighborhood
4.4
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
18
Manager’s Review Engagement
Percentage of reviews responded to
94.44%
Manager’s Review Reply Time
Average time to respond to reviews
7.28 days
Claim your community to update listing information, capture leads, and respond to reviews!
Creekstone at RTP is a 745 - 1,364 sq. ft. apartment in Durham in zip code 27703. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,425 - $3,590. Nearby cities include Chapel Hill, Morrisville, Carrboro, Hillsborough, Cary, Willow Spring, Butner, Creedmoor, Apex, Raleigh, Pittsboro, Mebane, and Saxapahaw.