One Hampton Lake Apartments
A
A
Award Winner
11 Parklands Drive , Bluffton, SC 29910

4.3

(267 Reviews)

Reviews

4.3 rating

267 total reviews

(

252 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Current Resident 1221835

Verified Resident 2022 - 2024

5.0

8/4/2024

This is a beautiful place to live. It is filled with great energy and the landscaping and wildlife are just magnificent. A very nice group of people live here. We all respect each other. I love it very much.

    Property Manager Response

    8/8/2024

    Our pleasure! Happy you had a great experience. We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!

    Updated Review

    Review Author Icon

    Current Resident 1229898

    Verified Resident 2024

    5.0

    8/3/2024

    Todo me gusta los vecinos el gimnasio sus alrededores la administración la vista de la piscina la casa club lo recomndaria es una buena opción para vivir la experiencia de primera, todas las áreas súper conservads

      Property Manager Response

      8/3/2024

      Gracias por tus encantadores comentarios sobre nuestro equipo. Nos aseguraremos de informarles que superaron sus expectativas! Siempre estamos aqu para ti! Si alguna vez necesita algo m s, ll menos o vis tenos. Que tengas un d a incre ble!
      Review Author Icon

      Current Resident 1265922

      Verified Resident 2024

      4.7

      8/3/2024

      Absolutely wonderful community with fantastic amenities! Office staff is also top notch and address every concern. We love it here!! The dog park and dog wash are also a big hit. They also have several food truck and community events that are alot of fun!!

        Property Manager Response

        8/3/2024

        Your review about One Hampton Lake Apartments made our day! Thanks so much for taking the time to write. We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!
        Review Author Icon

        Current Resident 1265889

        Verified Resident 2023 - 2024

        5.0

        8/3/2024

        It's like being on vacation every day. As soon as you pull into the community it takes your breath away. We couldn't be any happier here. People are super friendly and polite. Our daughter loves the infinity pool and the gym is a 5 star gym.

          Property Manager Response

          8/3/2024

          Thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at One Hampton Lake Apartments! We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!

          Updated Review

          Review Author Icon

          Current Resident 908106

          Verified Resident 2021 - 2024

          5.0

          8/3/2024

          I would stay that the new management and maintenance staff are doing a great job of keeping this property well maintained. I believe they have done a great job communicating concerns of other tenants, to keep us all living harmoniously.

            Property Manager Response

            8/3/2024

            Thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at One Hampton Lake Apartments! Thanks again for taking some time to about your visit to One Hampton Lake Apartments. Be well!
            Review Author Icon

            Current Resident 1247282

            Verified Resident 2024

            5.0

            4/27/2024

            One Hampton Lake, is a place to live, relax, enjoy life.It has a very relaxing atmosphere and everyone here is friendly. As I sat on my porch, looking at the water, all my dreams of happy retirement seemed to have come true.

              Property Manager Response

              5/2/2024

              Awww, thanks! We really appreciate your kind words about One Hampton Lake Apartments! We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!
              Review Author Icon

              Current Resident 1240529

              Verified Resident 2023 - 2024

              3.8

              4/3/2024

              Great community and great staff and maintenance. Noise is horrible and the young kids who are silver spoon babies never sleep and always up on week days waking me up when I have to work early in the morning. Gen Z kids have no sense of respect and being silent at night. Laughing and drinking outside at 2 am is just ridiculous.

                Property Manager Response

                4/5/2024

                Thanks for taking the time to give us this feedback! We appreciate you. We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!
                Review Author Icon

                Current Resident 1236852

                Verified Resident 2024

                4.7

                3/21/2024

                So far we are loving our new community. Great staff and so far the people we have met are very welcoming. Everyone we show pictures of the apartment and landscape surrounding the community all love it. We are looking forward to a long stay at Hampton Lakes.

                  Property Manager Response

                  4/4/2024

                  100% satisfaction is our goal! Great to see One Hampton Lake Apartments gave you such a great experience. Thanks again for taking some time to about your visit to One Hampton Lake Apartments. Be well!
                  Review Author Icon

                  Current Resident 1236596

                  Verified Resident 2021 - 2024

                  4.8

                  3/20/2024

                  I have lived in One Hampton Lake for 3 years and adore where I live. Our management is kind, reliable and timely. Our community is full of friendly, clean and respectful neighbors. I love where I live!

                    Property Manager Response

                    4/4/2024

                    Hey- our pleasure! Happy you had a great experience. Thanks again for taking some time to about your visit to One Hampton Lake Apartments. Be well!
                    Review Author Icon

                    Current Resident 1234893

                    Verified Resident 2024

                    4.7

                    3/14/2024

                    Move in was easy - staff has been great. Had a maintenance issue that was resolved on the same day and to my satisfaction. So far, I have been completely happy with my choice to rent at onehampton thanks.

                      Review Author Icon

                      Current Resident 1229904

                      Verified Resident 2020 - 2024

                      4.0

                      2/27/2024

                      I’ve been here for five years now. Maintenance crews and office staff happen very good at communication and very responsive to phone calls and emails. Neighbors over the years I’ve been very considerate and helpful. Trash valet service is a nice plus

                        Updated Review

                        Review Author Icon

                        Current Resident 1208306

                        Verified Resident 2023

                        5.0

                        1/8/2024

                        Amazing team here at One Hampton Lake!! Office staff is incredible! Maintenance team is top notch! Grounds always look absolutely amazing! Love living here at One Hampton Lake! Would definitely recommend! Signing another year lease!

                          Property Manager Response

                          4/4/2024

                          Thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at One Hampton Lake Apartments! We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!
                          Review Author Icon

                          Current Resident 1210388

                          Verified Resident 2021 - 2023

                          2.7

                          12/21/2023

                          Over the past year the community has declined significantly. The staff has turned over regularly, which isn't surprising - they were unhelpful and often borderline rude. Upkeep of the property has also diminished...with the pool closing for multiple weeks at the height of the summer, breezeways that are never cleaned beyond the first floor, a filthy dog park, broken gym equipment that isn't repaired or replaced - just removed and security that haven't worked properly since I moved in -- yet my rent has increased each year. When I first moved in there were very few vacant apartments - now it seems every other unit is empty. I know several tenants who have moved out because of the diminished experience and the lack of competent and friendly staff. If my rent is increased again this year, I will definitely be looking for other options.

                            Property Manager Response

                            12/24/2023

                            We're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding about your experience. Please reach out to us at (843) 815-3273 at your earliest convenience and we will do our best to resolve this with you.
                            Review Author Icon

                            Current Resident 1209818

                            Verified Resident 2022 - 2023

                            5.0

                            12/19/2023

                            Great place to live. I love sitting on my screened in patio overlooking the lake watching the kayaks, and pontoon boats go by. Our apartment is so spacious. I have more closet room than in our last house.

                              Property Manager Response

                              12/24/2023

                              We are so happy to read such a great review about One Hampton Lake Apartments! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                              Updated Review

                              Review Author Icon

                              Current Resident 1206675

                              Verified Resident 2023

                              4.8

                              12/9/2023

                              Nice place to live, office staff is helpful and friendly. The amenities are nice. The fishing in the lake is pretty dang good too. The fact that the maintenance man is part time security gives the feeling of being secure and takes away from any worries of bad stuff happening.

                                Property Manager Response

                                1/9/2024

                                Verified Resident 1206675, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon! - Team One Hampton Lake
                                Review Author Icon

                                Current Resident 1202071

                                Verified Resident 2023

                                4.8

                                11/24/2023

                                The community is very clean, quiet, and has a lot of nature and scenery. The amenities are nice. The grounds are very safe. Staff is friendly. Everything has been exceptional so far. I have had a positive experience.

                                  Property Manager Response

                                  11/27/2023

                                  Thank you for your kind review; we are happy to pass along your comments to the team here at One Hampton Lake Apartments! We hope to see you soon!

                                  Updated Review

                                  Review Author Icon

                                  Current Resident 1008470

                                  Verified Resident 2020 - 2023

                                  3.5

                                  11/16/2023

                                  For the most part of my 3 years at One Hampton Lake apartments, it's been wonderful. We've had some serious issues with the gate/security and with the waste dumpster.....kind of an eye sore when overloaded with garbage. But overall, I just signed another year lease, so I must be happy here :)

                                    Property Manager Response

                                    11/27/2023

                                    Thank you for your kind review; we are happy to pass along your comments to the team here at One Hampton Lake Apartments! If you have any further questions, please give us a call. We're always happy to help!
                                    Review Author Icon

                                    Current Resident 1198183

                                    Verified Resident 2023

                                    4.2

                                    11/10/2023

                                    This is one of the nicest apartments in the Bluffton area! Super great dog park! Convenient grocery stores and restaurants nearby. I initially moved into the crown, and after three weeks of living now I had to move out due to roaches! I have not seen not one roach in these apartments!

                                      Property Manager Response

                                      11/27/2023

                                      Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                                      Updated Review

                                      Review Author Icon

                                      Current Resident 1137494

                                      Verified Resident 2022 - 2023

                                      2.2

                                      10/29/2023

                                      NOISE, NOISE, NOISE,. "NON-STOP"!!!!!!!!!!!!!!!!!!!!!! I LOVE DOGS, BUT NO ONE (ALL YOUNG PEOPLE) HAVE NO RESPECT FOR OTHERS, & NEVER 'PICK UP' AFTER THEIR DOG'S BUSINESS!!!!!!!!!!!! AND, THE MAINTENANCE OF THE LANDSCAPING LEAVES A LOT TO BE DESIRED--NO MULCH OR PINESTRAW ANYWHERE!!!!!!!!!!!!!!!!!!!!!!!

                                        Property Manager Response

                                        11/6/2023

                                        We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Thank you for leaving feedback. Please reach out to us at (843) 815-3273 so we may identify ways to improve your experience.
                                        Review Author Icon

                                        Current Resident 1185435

                                        Verified Resident 2023

                                        1.0

                                        9/30/2023

                                        Make sure your unit is ready to be moved into because they lied to me and told me my unit was ready, but the air conditioning was not working from day 1 and is still not fixed almost a month later. How can you let a new tenant move in to an apartment without the air conditioning working properly? I just don’t understand how that happens!

                                          Property Manager Response

                                          10/2/2023

                                          We're sorry to hear about your less-than-ideal experience here. We take your feedback seriously and would like to discuss your concerns further to see how we can make your stay more enjoyable. Please reach out to our One Hampton Team at your earliest convenience. onehamptonlake@greystar.com - Team One Hampton Lake
                                          Review Author Icon

                                          Current Resident 1184528

                                          Verified Resident 2022 - 2023

                                          2.0

                                          9/27/2023

                                          This is a beautiful place, but the most horrendous, inconsiderate, rude and insolent management that I have ever experienced. I would not recomend anyone move here. The "security" gates were down for a year from the time I moved into the complex, the poolm was closed for a "DHEX Problem" for half the summer. It too 3 months for them to respond to a maintenance request for a damaged door, at which timethey replaced the door with a "less" damaged door. Their power washing vendor damaged my door lock and I was unable to lock my front door for over a week before they reponded. My kitchen sink basically caved it and detached from the counter 4 days ago, making it unusable, but apparently its not much of a concern because I'm still waaiting for it to be repaired, after putting in a maintenance request and stopping by management's office to request immediate assistance. Never again.

                                            Property Manager Response

                                            10/2/2023

                                            We apologize for the problems you've faced during your stay. Your feedback is valuable, and we're determined to take the necessary steps to address these issues promptly. Please contact our management team to discuss your concerns in more detail. - Team One Hampton Lake
                                            Review Author Icon

                                            Current Resident 1184237

                                            Verified Resident 2023

                                            4.8

                                            9/26/2023

                                            I have had a great experience with One Hampton Lake. Friendly staff, clean apartments and community, very well kept. Touring to leasing my apartment was easy and the staff was very accomdating to my needs. I have already taken advantage of the great amenties at the complex within my first few weeks of move and have continued to have a great experience!

                                              Property Manager Response

                                              10/2/2023

                                              We're thrilled to have you as a resident, and we appreciate your glowing review! We'll continue working hard to maintain the high standards that you deserve. - Team One Hampton Lake

                                              Updated Review

                                              Review Author Icon

                                              Current Resident 1018849

                                              Verified Resident 2022 - 2023

                                              1.8

                                              9/15/2023

                                              One Hampton Lake is no longer an "upscale" apartment. Security gates were inoperable, and still not working, for a long time, the pool was closed during the hottest times of the last few months due to maintenance issues, common areas are not cleaned, residents are not policed for their dogs going to bathroom in the yard, there is dog feces many places. Someone threw up on the steps to the second floor landing where I despite my notifying maintenance.

                                                Property Manager Response

                                                9/22/2023

                                                Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (843) 815-3273 at your earliest convenience and we will do our best to resol ve this with you. -Team One Hampton Lake
                                                Review Author Icon

                                                Current Resident 1171742

                                                Verified Resident 2023

                                                3.5

                                                8/19/2023

                                                One Hampton has nice facilities, and nice location. Could use more attention to detail in the clubhouse, as all pool cues do not have tips, and the felt on the pool table is ripped. Pool has been dirty with green algae, and should be cleaned daily. Attention to maintenance issues could be made more expedient, not to exceed one week for repairs.

                                                  Property Manager Response

                                                  9/7/2023

                                                  Thank you again for taking the time to let us know how we did. We are going to continue to strive to make One Hampton Lake an enjoyable home. We hope you have a great day! - Team One Hampton Lake

                                                  Updated Review

                                                  Review Author Icon

                                                  Current Resident 1120076

                                                  Verified Resident 2022 - 2023

                                                  2.3

                                                  7/28/2023

                                                  The experience at One Hampton Lakes is definitely not the same place we came to visit when making our decision on where to live in Bluffton. The office staff was much more friendly & definitely more professional during December 2022. Too many things have happened during our stay here & management does not seem to care. They don’t know how to clearly communicate to their residents in a professional way. The noise level is not acceptable. The dog park noise is very annoying. The thin walls between units is not acceptable. Again, just the overall experience has not been what we were told in 2022 as to how luxurious it would be to live here. It doesn’t matter how blue the pool is, how many exercise machines, trash pick up services or an Amazon kiosk.. One Hampton Lakes does not meet the expectations that were laid out to us in 2022.

                                                    Property Manager Response

                                                    8/3/2023

                                                    We appreciate you bringing this experience to our attention. If you are willing, please contact us at (843) 815-3273 so we can work towards a resolution. We look forward to hearing from you.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    One Bedroom, One Bathroom

                                                    72 Available Units

                                                    1 Bed, 1 Bath | 858 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    One Bedroom, One Bathroom

                                                    24 Available Units

                                                    1 Bed, 1 Bath | 799 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    One Bedroom, One and a Half Bathroom

                                                    12 Available Units

                                                    1 Bed, 1.5 Baths | 1,049 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    One Bedroom, One Bathroom

                                                    2 Available Units

                                                    1 Bed, 1 Bath | 862 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    One Bedroom, One Bathroom

                                                    2 Available Units

                                                    1 Bed, 1 Bath | 937 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    One Bedroom, One Bathroom

                                                    2 Available Units

                                                    1 Bed, 1 Bath | 862 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Two Bedroom, Two Bathroom

                                                    120 Available Units

                                                    2 Beds, 2 Baths | 1,214 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Two Bedroom, Two Bathroom

                                                    48 Available Units

                                                    2 Beds, 2 Baths | 1,149 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    Three Bedroom, Two Bathroom

                                                    24 Available Units

                                                    3 Beds, 2 Baths | 1,378 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 31 reviews)

                                                    Noise

                                                    4.4

                                                    Grounds

                                                    4.7

                                                    Safety

                                                    4.4

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.8

                                                    Neighborhood

                                                    4.8

                                                    Survey Scores N/A

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    31

                                                    Manager’s Review Engagement

                                                    B

                                                    Percentage of reviews responded to

                                                    74.19%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    15.52 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Other
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Cat Friendly
                                                    • Community Center
                                                    • Controlled Access
                                                    • Dishwasher
                                                    • Fitness Center
                                                    • Large Dog Friendly
                                                    • On-site Personnel
                                                    • Pool/Hot Tub
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                                                    Leasing

                                                    The Reserve at Mill Landing Apartments in Lexington, South Carolina, offers you the wonderful feeling of small town life with all the amenities of luxurious metropolitan living. Your home at The Reserve at Mill Landing offers fun and relaxing amenities. You ll enjoy taking a swim in our Refreshing Pool or playing a match on our Illuminated Tennis Court. You can also work towards your health goals at our 24-Hour Fitness Center while the kids stay entertained in the Children s Playroom. You re sure to find the perfect floor plan in one of our One, Two, or Three Bedroom apartments. With our spacious designs and central location right off U.S. Route 1, our apartments are close to The University of South Carolina, The Riverbanks Botanical Garden & Zoo, and a variety of dining, shopping, and entertainment options. You ll quickly see why The Reserve at Mill Landing is one of the most desired places to live in Lexington.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3816

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is One Hampton Lake Apartments Rated?
                                                    Based on 267 number of votes by renters, One Hampton Lake Apartments is currently rated 4.3 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at One Hampton Lake Apartments?
                                                    One Hampton Lake Apartments is rated 4.7 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    One Hampton Lake Apartments is rated 4.8 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at One Hampton Lake Apartments?
                                                    One Hampton Lake Apartments is rated 4.4 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is One Hampton Lake Apartments?
                                                    One Hampton Lake Apartments is rated 4.4 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    One Hampton Lake Apartments is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at One Hampton Lake Apartments?
                                                    One Hampton Lake Apartments is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 74.19% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 15.52 days to their community reviews in the past year.
                                                    Who manages One Hampton Lake Apartments?
                                                    Greystar
                                                    What is the pet policy at One Hampton Lake Apartments?
                                                    No pet policy available
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    1 Bed, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

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                                                    Under New Management

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                                                    One Hampton Lake Apartments is a 799 - 1,378 sq. ft. apartment in Bluffton in zip code 29910. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Okatie, Hardeeville, Hilton Head Island, Hilton Head, Ridgeland, Port Royal, Beaufort, Port Wentworth, Port Wentword, Rincon, Savannah, Pooler, and Bloomingdale.