One Hampton Lake Apartments
A
A
Award Winner
11 Parklands Drive , Bluffton, SC 29910

4.3

(267 Reviews)

Reviews

4.3 rating

267 total reviews

(

252 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Current Resident 738700

Verified Resident 2020

4.5

1/24/2020

Very clean community. Great amenities and staff. Convenient online services and communication. I would highly recommend this community. I wish the rental rates were better but you get what you pay for.

    Property Manager Response

    5/21/2020

    We are so happy to read such a great review about One Hampton Lake! Thank you so much for your kind remarks about the community and the staff! We really appreciate your recommendation. Please reach out to us if you need anything! Take care!
    Review Author Icon

    Anna_T420

    Resident 2019

    1.0

    12/27/2019

    Had an awful experience living here. Extremely noisy neighbors above me, had my AC out for over 10 days in July/August with no remedy until I contacted corporate, maintenance requests were never handled in accordance with entry instructions, no notice entries into my apartment including finding ------- in my apartment at 10pm on a Friday night with zero notice. Lied to many many times by the Assistant Manager ---- and GM ------- ---- who also talked down to me on many occasions. Way too much money to be paying for this kind of customer service

      Property Manager Response

      4/28/2020

      Anna_t420, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you again for taking the time to let us know how we can improve. Take care.
      Review Author Icon

      Current Resident 730408

      Verified Resident 2019

      4.3

      12/23/2019

      It is a lovely dog friendly community close to everything but yet has the feeling of seclusion . I enjoy the monthly activities an the peacefulness of the pool area. The club house is very enjoyable as well as the fire pit area an the barbecue areas aroun the property. The dog walk area could be alittle bigger but happy to have water available.

        Property Manager Response

        4/28/2020

        Thank you for taking the time to leave a review for us at One Hampton Lake Apartments. We're happy we could meet your expectations! Please let us know if you need anything! Have a wonderful day!
        Review Author Icon

        Current Resident 729307

        Verified Resident 2019

        4.5

        12/19/2019

        This is a very good community. Overall, we have been very satisfied. As with all apartment living, "You can't please everyone" - yet the staff here really tries to please residents as much as possible!!! Good job staff!

          Property Manager Response

          4/28/2020

          Thank you for your kind review; we are happy to pass along your comments to the team here at One Hampton Lake Apartments! Please let us know if you need anything! Take care and have a wonderful day!
          Review Author Icon

          Current Resident 729289

          Verified Resident 2019

          4.5

          12/19/2019

          Living at One Hampton Lake has been a great experience. The office staff is wonderful and always helpful and kind. The community is well kept and the residents are friendly and courteous. The community activities are great and nice for meeting other residents

            Property Manager Response

            4/28/2020

            Thank you for taking the time to let us know how we did. We appreciate you, and are so glad you chose One Hampton Lake as your home! We hope you have a great day!

            Updated Review

            Review Author Icon

            Jason_N403

            Resident 2019

            1.8

            12/11/2019

            Beautiful location ruined by terrible management. Security gates never work properly, work orders will be handled on their time with no notice entries, charge the premium price, --------------- talk down to you and treat you as second class. Eviction and fee threats, having to look over your shoulder at all times.... this is what you pay for, for "luxury lakeside living". Be a very different review if management knew how to pick up the phone, call their residents and resolve issues with a reasonable conversation (leasing staff is great however). Fees, constantly changing rules and threats are never well received. Good riddance

              Property Manager Response

              4/28/2020

              Jason_n403, we're disappointed to hear of the negative experience you had at our location.
              Review Author Icon

              Current Resident 726044

              Verified Resident 2019 - 2020

              3.5

              1/15/2020

              I like the events hosted each month. However the cost of living, especially related to the noise of the building is not worthwhile at all. I also wish that there were more family centered activities during the year, as opposed to just the summer, where young children can feel involved.

                Property Manager Response

                4/28/2020

                We strive for 100% satisfaction, and we are sorry to hear that you are not completely satisfied with your experience at One Hampton Lake Apartments. Please reach out to the office so we can assist you with your concerns. We will work on more family centered activities. Please be sure to let us know if you have any specific events in mind. Take care and have a great day!
                Review Author Icon

                Current Resident 714047

                Verified Resident 2017 - 2019

                2.2

                11/5/2019

                Started great. As time went by things changed. Two awesome managers only. The new Courtesy Officer never patrol or answer any complaints. Unfortunately the officer hands are tied by his agency. They expect a discount for no Services rendered. Managers Dee and Michelle are both awesome and Michelle should be second in command. Her hard work goes unnoticeable. She's awesome. The community could be better if somethings changed.

                  Property Manager Response

                  4/28/2020

                  We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thank you for your positive feedback regarding Dee Dee and Michele. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (843) 815-3273. We look forward to hearing from you. Have a great day!
                  Review Author Icon

                  Current Resident 713409

                  Verified Resident 2019

                  4.7

                  11/4/2019

                  I love living here. The lake is beautiful and there are many great places all around the property to sit and soak in the scenery. I enjoy being able grab a hammock or swing by the water and relax after a long day at work.

                    Property Manager Response

                    4/28/2020

                    We are so happy to read such a great review about One Hampton Lake Apartments! Thank you so much again for your feedback! We hope you have a great day!
                    Review Author Icon

                    Current Resident 711733

                    Verified Resident 2019

                    4.2

                    10/30/2019

                    Great experience at move in and with all the staff. We love the view and location of the complex. Great bedroom and closet space. The living area could use a little more room to accommodate furniture and a table. Great overall.

                      Property Manager Response

                      4/28/2020

                      Thank you for taking the time to leave a nice review for us at One Hampton Lake Apartments. We're happy our community has met your expectations! Please don't hesitate to reach out if there's anything we can do for you. Have a great day!
                      Review Author Icon

                      Current Resident 696633

                      Verified Resident 2019

                      3.7

                      9/18/2019

                      good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good

                        Property Manager Response

                        4/28/2020

                        WOW!! Thank you for taking the time to let us know how we did. We hope you have a great day!
                        Review Author Icon

                        Current Resident 695364

                        Verified Resident 2018 - 2019

                        3.7

                        12/10/2019

                        Its a nice place to live except the gates are always broken. You can hear your neighbors above you walking the walls are not insulated well. The events at the Clubhouse are nice. I can usually never find parking when I get home from work late at night and I had to park a couple buildings away.

                          Property Manager Response

                          4/28/2020

                          Thank you so much for your honest feedback. The gates have been working now and we hope you will reach out to our office if we can help with the other issues mentioned. Our team will be glad to assist you. Take care and have a great day!
                          Review Author Icon

                          Current Resident 695011

                          Verified Resident 2018 - 2019

                          4.8

                          9/15/2019

                          The community has been a great experience since we moved in and have made some friends I am sure that will still be friends after we move from here as we have a new home and will be moving soon. Thanks for all the fun times while we have had our stay with you.

                            Property Manager Response

                            4/28/2020

                            Thank you for taking the time to let us know how we did. We wish you didn't move, but we hope you are doing well! We hope you have a great day!
                            Review Author Icon

                            Current Resident 687923

                            Verified Resident 2019

                            4.8

                            8/31/2019

                            very good front office. good layouts with nice new appliances. great views of the lake. everything is new. parking is all you need abs the grounds are well taken care of. safe and quiet location. very nice place!

                              Property Manager Response

                              4/28/2020

                              We are so happy to read such a great review about One Hampton Lake Apartments! Thank you for taking the time to let us know your thoughts about our community. We are always more than happy to assist you if need anything. Take care!
                              Review Author Icon

                              Current Resident 687559

                              Verified Resident 2019

                              5.0

                              8/30/2019

                              It has been a great experience moving to One Hampton Lake. When I send pictures to people, they think I am at a resort. We feel like we live on vacation here. The staff are all very friendly and helpful. The people who live here are very nice and welcoming.

                                Property Manager Response

                                4/28/2020

                                Thank you for sharing your positive experience! We're happy you found our staff to be so supportive during your experience here at One Hampton Lake Apartments. We are always more than happy to assist you if you need anything. Take care!
                                Review Author Icon

                                Current Resident 673166

                                Verified Resident 2019

                                4.8

                                8/4/2019

                                I love living at one Hampton lake. They have amazing amenities and a nice gym! They also have great play areas for my dog. Staff puts thought into making events fun for residents. Dana is a great manager and is always there to help!

                                  Property Manager Response

                                  4/28/2020

                                  We are so happy to read such a great review about One Hampton Lake Apartments! Thank you for your positive remarks about Dana! We think she is pretty great too!! Please let us know if you need assistance with anything! Take care!
                                  Review Author Icon

                                  Current Resident 660020

                                  Verified Resident 2019

                                  5.0

                                  7/3/2019

                                  Lovely community and great staff! The atmosphere and being right on the lake is amazing. The staff is very helpful and everyone in the community is very friendly. Great place to live and enjoy! Very happy!

                                    Property Manager Response

                                    4/28/2020

                                    We are so happy to read such a great review about One Hampton Lake Apartments! Thank you for your kind comments about our staff! We are so glad you chose our community as your home! Please reach out if you need anything! Have a fantastic day!!
                                    Review Author Icon

                                    Current Resident 858065

                                    Resident 2019

                                    4.7

                                    6/18/2019

                                    Haven't lived in an apartment in over 30 years. Been here almost two months, & so far so good! Grounds are well maintained. Got a beautiful view of the lake! Love the screened in patio! New to the area also. Love it!

                                      Property Manager Response

                                      4/28/2020

                                      Thank you for your kind words and this wonderful review! Please reach out to our office if you need anything!! Have a wonderful day!
                                      Review Author Icon

                                      Current Resident 650006

                                      Verified Resident 2018 - 2019

                                      5.0

                                      6/8/2019

                                      I have rented or lived in an apartment for more than 25 years. I had had huge reservations about going to apartment loving but it has turned out nice and I love it at One Hampton Lake. Resort style living. Great location and my neighbors are awesome. I renewed my lease for another 14 months.

                                        Property Manager Response

                                        4/28/2020

                                        Thank you again for taking the time to let us know how much you like One Hampton Lake! We are so happy you renewed your lease! Please reach out to the office if you need anything. We hope you have a great day!
                                        Review Author Icon

                                        Current Resident 648631

                                        Verified Resident 2019

                                        5.0

                                        6/5/2019

                                        So far, it has been great! Staff is very responsive! They are prompt in returning calls and resolving issues. The layout is fantastic and the upgrades are amazing. The amenities cant be beat. The pool and view are absolutely breathtaking!

                                          Property Manager Response

                                          4/28/2020

                                          We strive for 100% satisfaction, and it is great to see you had such a positive experience at One Hampton Lake Apartments. Thank you for the high star rating! Please let us know if you need anything! We are here for you!! Have a great day!
                                          Review Author Icon

                                          Current Resident 647184

                                          Verified Resident 2018 - 2019

                                          2.2

                                          6/1/2019

                                          Rate is WAY to much for what Im getting in return. I should be compensated for the lack of the key community features that actually work. The rent should be 1200 a month plus water and trash removal. The normal rate for a similarly configured townhome (3bed 2 bath) in the Bluffton area is $1500/m with water and trash removal. I was very excited to live here because of the lake access, and opted for the longest lease possible with intentions to live here for years, after experiencing the issues said previously i will not be returning unless something drastic actually happened.

                                            Property Manager Response

                                            4/28/2020

                                            We regret to hear that you are displeased with your experience with us at One Hampton Lake. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
                                            Review Author Icon

                                            Current Resident 646798

                                            Verified Resident 2018 - 2019

                                            3.7

                                            5/31/2019

                                            It has been great so far. Only issue is fixing the gates. We need better security around the apartment complex. Other than that the community is well kept and I would def. recommend this community to others.

                                              Property Manager Response

                                              4/28/2020

                                              We really appreciate your feedback! The gates have been working now so please let us know if you have further concerns. Have a great day!
                                              Review Author Icon

                                              Current Resident 634879

                                              Verified Resident 2019

                                              5.0

                                              5/3/2019

                                              Awesome place. Great move-in Special thats all that I can say for now. First impression is key so let me be living here for a few months to be fair. But man so far its great. Man its hard to right as many words as they want me to.

                                                Property Manager Response

                                                4/28/2020

                                                Thank you for the high star rating! We appreciate your kind words and feedback! Pease let us know if you need anything! Have a wonderful day!
                                                Review Author Icon

                                                Current Resident 634514

                                                Verified Resident 2018 - 2019

                                                5.0

                                                5/2/2019

                                                Beat community ever! Love the million dollar water view from my screened in balcony. Love the finishes on the apartment and the luxury pool and fitness center! Staff is fantastic! We couldnt ask for more!

                                                  Property Manager Response

                                                  4/28/2020

                                                  Thank you so much for your high rating! We ae so happy to see such positive feedback! We have to agree that the views are fantastic!! Please reach out if you need anything! Take care!
                                                  Review Author Icon

                                                  Current Resident 631542

                                                  Verified Resident 2018 - 2019

                                                  4.0

                                                  4/26/2019

                                                  Just wish things were completed in a timely manner. We are still waiting for a lot of amenities we are paying for. Not right. Plus the rent continues to go up. Personal situations are not considered and people are unhappy.

                                                    Property Manager Response

                                                    4/28/2020

                                                    Thank you for your honest feedback. Please reach out if you need assistance from our office. We are more than willing to help answer any questions and would love the opportunity to make things right. Take care!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    One Bedroom, One Bathroom

                                                    72 Available Units

                                                    1 Bed, 1 Bath | 858 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    One Bedroom, One Bathroom

                                                    24 Available Units

                                                    1 Bed, 1 Bath | 799 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    One Bedroom, One and a Half Bathroom

                                                    12 Available Units

                                                    1 Bed, 1.5 Baths | 1,049 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    One Bedroom, One Bathroom

                                                    2 Available Units

                                                    1 Bed, 1 Bath | 862 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    One Bedroom, One Bathroom

                                                    2 Available Units

                                                    1 Bed, 1 Bath | 937 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    One Bedroom, One Bathroom

                                                    2 Available Units

                                                    1 Bed, 1 Bath | 862 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Two Bedroom, Two Bathroom

                                                    120 Available Units

                                                    2 Beds, 2 Baths | 1,214 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Two Bedroom, Two Bathroom

                                                    48 Available Units

                                                    2 Beds, 2 Baths | 1,149 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    Three Bedroom, Two Bathroom

                                                    24 Available Units

                                                    3 Beds, 2 Baths | 1,378 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 31 reviews)

                                                    Noise

                                                    4.4

                                                    Grounds

                                                    4.7

                                                    Safety

                                                    4.4

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.8

                                                    Neighborhood

                                                    4.8

                                                    Survey Scores N/A

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    31

                                                    Manager’s Review Engagement

                                                    B

                                                    Percentage of reviews responded to

                                                    74.19%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    15.52 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Other
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Cat Friendly
                                                    • Community Center
                                                    • Controlled Access
                                                    • Dishwasher
                                                    • Fitness Center
                                                    • Large Dog Friendly
                                                    • On-site Personnel
                                                    • Pool/Hot Tub
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                                                    Leasing

                                                    The Reserve at Mill Landing Apartments in Lexington, South Carolina, offers you the wonderful feeling of small town life with all the amenities of luxurious metropolitan living. Your home at The Reserve at Mill Landing offers fun and relaxing amenities. You ll enjoy taking a swim in our Refreshing Pool or playing a match on our Illuminated Tennis Court. You can also work towards your health goals at our 24-Hour Fitness Center while the kids stay entertained in the Children s Playroom. You re sure to find the perfect floor plan in one of our One, Two, or Three Bedroom apartments. With our spacious designs and central location right off U.S. Route 1, our apartments are close to The University of South Carolina, The Riverbanks Botanical Garden & Zoo, and a variety of dining, shopping, and entertainment options. You ll quickly see why The Reserve at Mill Landing is one of the most desired places to live in Lexington.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3816

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is One Hampton Lake Apartments Rated?
                                                    Based on 267 number of votes by renters, One Hampton Lake Apartments is currently rated 4.3 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at One Hampton Lake Apartments?
                                                    One Hampton Lake Apartments is rated 4.7 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    One Hampton Lake Apartments is rated 4.8 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at One Hampton Lake Apartments?
                                                    One Hampton Lake Apartments is rated 4.4 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is One Hampton Lake Apartments?
                                                    One Hampton Lake Apartments is rated 4.4 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    One Hampton Lake Apartments is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at One Hampton Lake Apartments?
                                                    One Hampton Lake Apartments is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 74.19% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 15.52 days to their community reviews in the past year.
                                                    Who manages One Hampton Lake Apartments?
                                                    Greystar
                                                    What is the pet policy at One Hampton Lake Apartments?
                                                    No pet policy available
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    1 Bed, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

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                                                    Under New Management

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                                                    One Hampton Lake Apartments is a 799 - 1,378 sq. ft. apartment in Bluffton in zip code 29910. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Okatie, Hardeeville, Hilton Head Island, Hilton Head, Ridgeland, Port Royal, Beaufort, Port Wentworth, Port Wentword, Rincon, Savannah, Pooler, and Bloomingdale.