One Hampton Lake Apartments
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A
Award Winner
11 Parklands Drive , Bluffton, SC 29910

4.3

(267 Reviews)

Reviews

4.3 rating

267 total reviews

(

252 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 1162997

Verified Resident 2022 - 2023

2.2

7/25/2023

Groundskeeping below standard Gate has been inoperative for over a year We are paying for a gated community but rental rates keep climbing Office staff turnover - causing slower than expected responses to resident inquiries Dog park is nice but some dog owners have little respect for the rules regarding clean up The whole complex has changed for the worse since I’ve lived here

    Property Manager Response

    7/28/2023

    Thank you for leaving feedback. Please reach out to us at (843) 815-3273 so we may identify ways to improve your experience.
    Review Author Icon

    Current Resident 1161358

    Verified Resident 2023

    3.8

    7/20/2023

    I don’t think the trash management system is adequate. I frequently see bags of trash piled up near the trash compactor. I also sometimes find the trash compactor full. I can’t throw away trash on those days it’s not picked up by Valet and finally, the trash compactor area often looks like a landfill with bags of trash and other household items strewn about over by the compactor. It would seem to me that additional trash management capability needs to be put in place

      Property Manager Response

      7/21/2023

      Verified Resident 1161358, thanks for taking the time to leave a review.
      Review Author Icon

      Current Resident 1154798

      Verified Resident 2019 - 2023

      3.5

      6/29/2023

      Overall it is a great place to live. One area of concern is that the security gates have not been repaired allowing free access to the property. This is of concern due to an increase in car break-ins being reported in Bluffton.

        Property Manager Response

        8/2/2023

        Hi Verified Resident 1154798, thank you so much for your positive comments about One Hampton Lake Apartments! We also appreciate your feedback regarding the gates. If you have any further needs, please give us a call. We're always happy to help! -Team One Hampton Lake
        Review Author Icon

        Current Resident 1151106

        Verified Resident 2020 - 2023

        2.7

        6/17/2023

        I it has been two months of not having my air conditioner fixed. I have repeatedly requested this is fixed. I feel very frustrated. I still have to use a portable air conditioner. Why am I overpaying for an apartment that can’t even fix an air conditioner within two months?

          Property Manager Response

          6/19/2023

          Hi Verified Resident 1151106, we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (843) 815-3273. We look forward to hearing from you.
          Review Author Icon

          Current Resident 1148441

          Verified Resident 2022 - 2023

          3.8

          6/9/2023

          I love that it is a non-smoking complex. I just wish that your security gates actually worked so I would feel safer. It would also help in slowing down drivers that are in a big hurry to get in or out! Office staff and maintenance crew are lovely!

            Property Manager Response

            6/19/2023

            Verified Resident 1148441, thanks for your praise and kind comments about our team.
            Review Author Icon

            Current Resident 1148439

            Verified Resident 2021 - 2023

            2.2

            6/9/2023

            This could be an exceptional property, there are beautiful views but it has been poorly managed. Many of the issues (damage to unit by former tenants) we raised regarding our unit on move-in were never addressed even though they were brought to management's attention multiple times. It has been very frustrating to have to deal with the issues outlined above when we were so enthusiastic to move here.

              Property Manager Response

              6/19/2023

              Hi Verified Resident 1148439, we appreciate your honest feedback, as we are always looking for ways to improve. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (843) 815-3273. We look forward to hearing from you.
              Review Author Icon

              Current Resident 1131080

              Verified Resident 2019 - 2023

              2.3

              4/13/2023

              I have an extremely negative opinion of One Hampton Lake and the front office management team. The recent petition signed by several residents should have provided a clean understanding of issues concerning several residents. However, the solution was to fire someone, not address and solve the issues. I will not be renewing my lease and I would never recommend One Hampton Lake Apartments to anyone.

                Property Manager Response

                5/9/2023

                We are disappointed to hear that you did not have a more positive experience with us at One Hampton Lake Apartments. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (843) 815-3273.
                Review Author Icon

                Former Resident 582858

                Resident 2022 - 2023

                3.0

                4/9/2023

                Lived there for 9 months with mixed reviews.

                My wife and I entered into a 6 month lease for a 1 bedroom 1 bath apartment while our new home was under construction. We chose One Hampton Lakes as it had a good reputation as a safe community, being the only apartment complex that is gated. ( or so we thought). We were charged 25 or 30 dollars for the automatic gate opener. The apartment was clean and somewhat updated, so we thought we made the right choice. Once in for the first month the security gates broke and were never fixed 9 months later. Our HVAC unit quit several times over the summer and into the winter months. We had over 5 repair requests in with the management company. They would send their "handy man" out to repair the unit. He would charge the Freon gas and leave. 2 weeks would go by and once again the A/ C was no longer functioning. They kept repeating that same process. I even went to the rental office to explain to them the unit obviously had a leak, and filling the system was not a repair, only a temporary measure. They refused to listen. While the staff was often friendly you could tell they really didn't care, or had no real budget to get the job done correctly. Final issue we had was an invasion of "German cock Roaches" from the outside hall way. We had to hire our own exterminators as I didn't trust the hired hand they used to treat the property. Once again we explained to the office that our building had the hard to kill German Roach variety, ( Identified by our hired professional). They needed to use a specific chemical for these stubborn roaches. Again they gave us a smile ignored us like we didn't know what we were talking about and said their exterminator would handle it. Again they did not. By the time we were about to leave for our new home, a group of tenants issued a petition for all to sign siting all the problems and issues the property managers were not taking care of. Garbage would often be found piled high next to the compactor as the compactor often broke down. The gates where still not working, add that to our experience with the roaches, and HVAC I'd say the place was extremely deficient or had no budget to keep up with the needed repairs. Either way the experience was less than pleasant for our time at a "luxury apartment. I would not recommend One Hampton Lakes to any future renters.

                  Property Manager Response

                  5/9/2023

                  We are disappointed to hear that you did not have a more positive experience with us at One Hampton Lake Apartments. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (843) 815-3273.
                  Review Author Icon

                  Current Resident 464128

                  Resident 2023

                  5.0

                  4/1/2023

                  A4 floor plan and community are amazing

                  Love it here! The A4 floor-plan is the best since you have an attached garage and private interior stairs. They call the A4 a “cottage house” because it truly is. You pull in and walk up your stairs to your apartment. Very safe! Also, there are no neighbors above or below you. You only have one neighbor next to you. This makes for very quiet and peaceful living. This floor-plan also has a large screened in porch which is truly a lovely addition and a half bath for your guests. The neighborhood is safe and they host a lot of fun events, not to mention that the amenities are to die for. Great location too! You won’t regret living here.

                    Property Manager Response

                    5/9/2023

                    Anonymous, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                    Review Author Icon

                    Current Resident 1120741

                    Verified Resident 2022 - 2023

                    3.0

                    3/12/2023

                    This complex has the potential to be a beautiful place to live. Apartments are well equipped and modern. Lake setting is pretty. We as residents are encouraged to reach out to office with any concerns if they arise but when this is done there is no response. Unsure if messages are read and ignored. Read and action planned but not passed on. No idea. Multiple street lights always out creating large dark areas within complex so safety possibly a concern especially with gates that have no been operational for over 6 months. Noise from above units can be irritating if you have disrespectful neighbors.

                      Property Manager Response

                      5/9/2023

                      Hello Verified Resident 1120741, we appreciate you taking the time to leave us this feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (843) 815-3273. We look forward to hearing from you.
                      Review Author Icon

                      Current Resident 930272

                      Resident 2021 - 2022

                      5.0

                      10/7/2022

                      Best place in Bluffton

                      I love living here. The lake and amenities are exceptional. Pet friendly and close to everything. Great to see food trucks coming back. The screened patios are my favorite especially this time of year. Best place in Bluffton.

                        Property Manager Response

                        8/2/2023

                        Anonymous, we are very happy we could provide you with a positive experience! If you have any further needs, please give us a call. We're always happy to help! - Team One Hampton Lake

                        Updated Review

                        Review Author Icon

                        Current Resident 956548

                        Verified Resident 2021 - 2022

                        5.0

                        4/27/2022

                        Office Staff

                        We here at One Hampton Lake apartments are very lucky not only to have the number one most beautiful apartment complex in the low country (Bluffton, SC), we are fortunate to have an office staff that puts its residents right up front. Led by Manager Ms Carrie and her competent staff of Ms Chloe and Ms Morgan, we are proud of their ongoing and recent accomplishments that directly benefit the everyday living here at OHL. THEIR SMILES AND GREETINGS LIGHT THIS CAMPUS. So, let’s added it up, great office team, landscaping, the lake, infinity pool,gym,community building, grills, location,gorgeous apartments and you have HOME!

                          Property Manager Response

                          5/12/2022

                          Tww1717@yahoo.com 956548, we're happy to hear you have had such a positive experience with our team! It always makes our day when we see you wave from your patio! Thank you for the wonderful review!
                          Review Author Icon

                          Current Resident 1016075

                          Verified Resident 2020 - 2022

                          3.5

                          4/14/2022

                          Overall it’s been a good experience. I don’t love that you have to participate in the valet trash as I usually take my trash to the dumpster myself. Also feel the building shake when neighbors let the doors shut bc they slam shut. The outside of buildings could stand some maintenance and to be power washed.

                            Property Manager Response

                            4/15/2022

                            Thank you for sharing your feedback with our team! This year we invested in power washing the interior breezeways and concrete. Our team will make note of your request for the exterior washing and give it serious consideration. Thank you for calling One Hampton Lake home!
                            Review Author Icon

                            Current Resident 1005161

                            Verified Resident 2019 - 2021

                            4.5

                            3/9/2022

                            I enjoy living here at one Hampton lake, the people are friendly, the pool is well maintained, the maintenance staff is extraordinary. Only issues I have are with people speeding, not obeying the crosswalks and stop signs, and people not cleaning up after their dogs. Overall, it’s a very nice place to live.

                              Property Manager Response

                              3/10/2022

                              Thank you for such a high rating! Should you see speed, parking, or pet infractions please report it to the office team. We are here to help and would be happy to address for you. Thank you!
                              Review Author Icon

                              Current Resident 1001253

                              Verified Resident 2020 - 2021

                              4.2

                              2/23/2022

                              Nicely appointed apartments with a beautiful lake view & landscaping. Screened in balcony makes for pleasant evenings without the aggravation of insects. Nice pool side area and amenities. Wish more Multi-Family Properties did more for quality sound-proofing while building these communities but that seems to be an industry-wide issue, and not just this one, considering all of the apartments I’ve lived in. Friendly office and maintenance staff.

                                Property Manager Response

                                2/24/2022

                                Thank you for such a positive comment about our office team & maintenance staff! We are also pleased to hear you've been enjoying the balcony and those cool South Carolina breezes. Looking forward to seeing you around the community!

                                Updated Review

                                Review Author Icon

                                Current Resident 925467

                                Verified Resident 2020 - 2021

                                4.8

                                2/18/2022

                                One Hampton lake makes me feel like I’m king of the castle king of the castle. Great apartment very clean and amenities are like brand new. Community is very friendly and enjoyable. Staff goes above and beyond.

                                  Property Manager Response

                                  2/19/2022

                                  We're thrilled to hear your experience was top notch! Looking forward to continuing to exceed your expectations. Thank you!
                                  Review Author Icon

                                  Current Resident 998981

                                  Verified Resident 2020 - 2021

                                  5.0

                                  2/15/2022

                                  Love this community! Everyone is so nice and the management company is top notch, creating events to bring everyone together. The location is private, but still very close to everything. You will not regret living here and I highly recommend it.

                                    Property Manager Response

                                    2/16/2022

                                    Thank you for the kind words and positive review! A top notch resident experience is what we strive for. Pleased to hear we hit the mark!

                                    Updated Review

                                    Review Author Icon

                                    Current Resident 936141

                                    Verified Resident 2019 - 2021

                                    5.0

                                    1/30/2022

                                    We have lived here for two years.. since day 1 the staff and management have been AMAZING! Even through a pandemic, this place offered calm, serene views while the world was in chaos. Best decision during our transition between houses. I dont want to leave!

                                      Property Manager Response

                                      2/2/2022

                                      Our team greatly appreciates this review! Thanks for choosing to make One Hampton Lake your home.
                                      Review Author Icon

                                      Current Resident 981894

                                      Verified Resident 2021

                                      5.0

                                      12/16/2021

                                      This is a wonderful community. The staff goes above and beyond to make the residence fell that they are home, not just "staying" on the property. The amenities are beautiful and well appointed. We love living here.

                                        Property Manager Response

                                        12/21/2021

                                        We are so appreciative of your comments about our team! The office staff works hard to know each resident on a personal level! Thank you!

                                        Updated Review

                                        Review Author Icon

                                        Current Resident 955467

                                        Verified Resident 2021

                                        3.8

                                        12/15/2021

                                        I feel like the community is a great place to live, all the property managers are very helpful and knowledgeable. I sure wish the gates would get repaired, I understand why they arent but that was part of my decision to move to one hampton lakes

                                          Property Manager Response

                                          12/21/2021

                                          Thank you for your review! Please keep an eye on your resident email for the gate update.

                                          Updated Review

                                          Review Author Icon

                                          Current Resident 900853

                                          Verified Resident 2021

                                          4.3

                                          11/24/2021

                                          We love living here. It is beautiful and quiet.There is always different activities going on .they have an excellent maintenance staff.The only issue that I have is that I feel like office staff needs to work on their communication skills

                                            Property Manager Response

                                            11/29/2021

                                            Thank you for such a positive review! We appreciate you choosing One Hampton Lake to call home.
                                            Review Author Icon

                                            Resident 970346

                                            Verified Resident 2021

                                            4.3

                                            11/11/2021

                                            Since we moved in the pool has been broken many times which is not really acceptable. This is supposed to be a gated community but the gates have been broken since July. We really love the neighborhood and we really do enjoy the grounds and the apartment

                                              Property Manager Response

                                              11/16/2021

                                              Thank you for your review! COVID-19 related delays have slowed repairs times on the pool & gates. Please see your resident email for updates and communications from the office team. Thank you!
                                              Review Author Icon

                                              Current Resident 967199

                                              Verified Resident 2021

                                              4.2

                                              11/3/2021

                                              Hampton Lake has a great location, pool, club house, gym and efficient, friendly staff. Easy living and nice interior decor in the apartments and club house. Plenty to do and all amenities you need for a new chapter in your life.

                                                Property Manager Response

                                                11/5/2021

                                                We are so thrilled to hear you're enjoying the amenities and our location! Be sure to come see us in the office for recommendations on places to eat and things to do.
                                                Review Author Icon

                                                Current Resident 965912

                                                Verified Resident 2021

                                                4.7

                                                10/30/2021

                                                Beautiful apartment home!! Exceeded my expectations. Staff is exceptional and the grounds are beautiful. I love watching the sunset over Hampton Lake. The location is great with lots of stores and businesses that are super close and convenient. This location is great for working in Savannah and is super close to Hilton Head and Beaufort.

                                                  Property Manager Response

                                                  11/2/2021

                                                  Our proximity to Savannah, Hilton Head, and downtown Bluffton is bar none! We're thrilled to hear you appreciate that as well. Thank you!
                                                  Review Author Icon

                                                  Current Resident 965123

                                                  Verified Resident 2021

                                                  4.8

                                                  10/27/2021

                                                  The staff has gone above and beyond to help us transition to apartment life and dealing with using online modern technology. We are retired and hard on us to figure things out. They have been very patient and helpful especially Chole always helping me figure things out.

                                                    Property Manager Response

                                                    10/28/2021

                                                    We are thrilled to hear Chloe made such an impact! These well wishes will certainly be passed along to her. Thank you!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    One Bedroom, One Bathroom

                                                    72 Available Units

                                                    1 Bed, 1 Bath | 858 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    One Bedroom, One Bathroom

                                                    24 Available Units

                                                    1 Bed, 1 Bath | 799 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    One Bedroom, One and a Half Bathroom

                                                    12 Available Units

                                                    1 Bed, 1.5 Baths | 1,049 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    One Bedroom, One Bathroom

                                                    2 Available Units

                                                    1 Bed, 1 Bath | 862 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    One Bedroom, One Bathroom

                                                    2 Available Units

                                                    1 Bed, 1 Bath | 937 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    One Bedroom, One Bathroom

                                                    2 Available Units

                                                    1 Bed, 1 Bath | 862 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Two Bedroom, Two Bathroom

                                                    120 Available Units

                                                    2 Beds, 2 Baths | 1,214 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Two Bedroom, Two Bathroom

                                                    48 Available Units

                                                    2 Beds, 2 Baths | 1,149 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    Three Bedroom, Two Bathroom

                                                    24 Available Units

                                                    3 Beds, 2 Baths | 1,378 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

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                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 31 reviews)

                                                    Noise

                                                    4.4

                                                    Grounds

                                                    4.7

                                                    Safety

                                                    4.4

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.8

                                                    Neighborhood

                                                    4.8

                                                    Survey Scores N/A

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    31

                                                    Manager’s Review Engagement

                                                    B

                                                    Percentage of reviews responded to

                                                    74.19%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    15.52 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Other
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Cat Friendly
                                                    • Community Center
                                                    • Controlled Access
                                                    • Dishwasher
                                                    • Fitness Center
                                                    • Large Dog Friendly
                                                    • On-site Personnel
                                                    • Pool/Hot Tub
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                                                    Leasing

                                                    The Reserve at Mill Landing Apartments in Lexington, South Carolina, offers you the wonderful feeling of small town life with all the amenities of luxurious metropolitan living. Your home at The Reserve at Mill Landing offers fun and relaxing amenities. You ll enjoy taking a swim in our Refreshing Pool or playing a match on our Illuminated Tennis Court. You can also work towards your health goals at our 24-Hour Fitness Center while the kids stay entertained in the Children s Playroom. You re sure to find the perfect floor plan in one of our One, Two, or Three Bedroom apartments. With our spacious designs and central location right off U.S. Route 1, our apartments are close to The University of South Carolina, The Riverbanks Botanical Garden & Zoo, and a variety of dining, shopping, and entertainment options. You ll quickly see why The Reserve at Mill Landing is one of the most desired places to live in Lexington.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3816

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is One Hampton Lake Apartments Rated?
                                                    Based on 267 number of votes by renters, One Hampton Lake Apartments is currently rated 4.3 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at One Hampton Lake Apartments?
                                                    One Hampton Lake Apartments is rated 4.7 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    One Hampton Lake Apartments is rated 4.8 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at One Hampton Lake Apartments?
                                                    One Hampton Lake Apartments is rated 4.4 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is One Hampton Lake Apartments?
                                                    One Hampton Lake Apartments is rated 4.4 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    One Hampton Lake Apartments is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at One Hampton Lake Apartments?
                                                    One Hampton Lake Apartments is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 74.19% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 15.52 days to their community reviews in the past year.
                                                    Who manages One Hampton Lake Apartments?
                                                    Greystar
                                                    What is the pet policy at One Hampton Lake Apartments?
                                                    No pet policy available
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    1 Bed, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

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                                                    Under New Management

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                                                    One Hampton Lake Apartments is a 799 - 1,378 sq. ft. apartment in Bluffton in zip code 29910. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Okatie, Hardeeville, Hilton Head Island, Hilton Head, Ridgeland, Port Royal, Beaufort, Port Wentworth, Port Wentword, Rincon, Savannah, Pooler, and Bloomingdale.