Bridge at Waters Park
A
A
Award Winner
3401 W Parmer Lane , Austin, TX 78727

4.0

(303 Reviews)
$996 - $2,123/mo

Reviews

4.0 rating

303 total reviews

(

102 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 1305013

Verified Resident 2020 - 2024

4.5

12/23/2024

Nice residence had no issues. many community events. Staff is cordial and works toward helping out in case of is located to many schools in the area. We like living there and we feel safe there.

    Property Manager Response

    12/26/2024

    Thank you for sharing these thoughts! We are thrilled to learn you've enjoyed your experience and the community events throughout your residency. Best of all, we're glad you feel content here. We appreciate this glowing feedback!
    Review Author Icon

    Current Resident 1304588

    Verified Resident 2023 - 2024

    3.2

    12/21/2024

    It has been okay. Not the best. There's been so many changes and charges getting added on. I have never used the parcel locker because the deliveries are to my door. There's about 3-4 different water charges. The valet trash is cool but not worth $25 when I can walk to the MANY dumpsters and that are available for us. No communication from management when something is changing to our accounts. Bugs are an issue for my apartment.

      Property Manager Response

      12/26/2024

      Thanks for your review and for sharing that you've noticed room for improvement within your experience. We appreciate you detailing your frustrations and we're committed to making things right. Please give us a call at 512-682-6500 to allow us the chance to do so.
      Review Author Icon

      Current Resident 1301999

      Verified Resident 2024

      2.7

      12/11/2024

      It has been ok, but the additional monthly fees on top of rent are high and frustrating. The office doesn't always maintain the best communication, but it's clear the community director cares about residents.

        Property Manager Response

        12/13/2024

        Thanks for this review and for sharing that you have experienced some frustration within your experience. We do care deeply about your complete satisfaction and we'd like the chance to help. Give us a call at 512-682-6500 - we're here for you and hope to connect soon!
        Review Author Icon

        Current Resident 1300888

        Verified Resident 2024

        4.5

        12/8/2024

        Overall our stay has been a pleasant experience and we are happy with our decision to move here. However we have noticed recently that some minor issues have presented themselves. It is hard to figure out when the mandatory valley trash pick up time is. In my building our neighbors leave the garbage out expecting pick up and it will be there for days before someone can pick it up. There has also been an issue of vehicles on the property taking up multiple parking spots. There is limited parking around some of the buildings and it can be frustrating when residents or visitors take up multiple parking spots and nothing is done about it. Overall we feel the community is safe, however there was an incident where broken glass was in a parking spots. It looked like someone might have broken into a vehicle.

          Property Manager Response

          12/10/2024

          This is great to hear! Thanks for sharing that your overall experience has been positive and you're glad to call this community your home. We appreciate you denoting where improvements can be made - we'll certainly take this input to heart. Take care!
          Review Author Icon

          Current Resident 1300263

          Verified Resident 2024

          5.0

          12/6/2024

          so far great, we loved the community so far. Its been 6 months we moved in, no severe issues, minor issues faced were immediately rectified by the management. Leasing office guys are always helpful when needed. Kudos to staff who maintain the premises.

            Property Manager Response

            12/9/2024

            This is wonderful feedback! It's so nice to know you love the community thus far and that your first six months of residency have been a five-star experience! It's especially nice to know our team has provided swift service when needed. Thank you again for sharing!
            Review Author Icon

            Current Resident 1300095

            Verified Resident 2017 - 2024

            2.5

            12/5/2024

            It used to be pretty good but with the new owners it has really gone downhill. I've been in the complex since 2011 and in this apartment since 2017. There are now all kinds of hidden fees, the rent is over priced, the maintenance of the grounds has diminished and the price of rent has gone too high. Most of all I can't get a response from the office on anything. I had to call and harass them to get my last renewal. Now as I'm trying to pay extra for a covered parking spot after an email, two phone calls and a trip to the office to find only one person working who had only been there 2 days I still have no response from the management. This will likely be my last year here after 14 years at this complex.

              Property Manager Response

              12/9/2024

              Thank you for sharing your thoughts with us. This is valuable feedback and we are sorry to learn you've noticed a decline in the quality of your experience. Please give our team a call at 512-682-6500 as it's very important to us that you love where you live and we'd appreciate a chance to help.
              Review Author Icon

              Current Resident 1293267

              Verified Resident 2023 - 2024

              2.3

              11/10/2024

              The community attracted me because of the lack of required add-ons. Management changed shortly after I moved in. Now it's always something here. Police have been here several times in the last few months where previously they had not. Beer cans and cigarette butts are found consistently. Management is always asking for things they already have. It seems that this property is becoming the equivalent of a section 8 property. Anything goes. Neighbors are not held accountable for noise or anything else unless it suits management. It is difficult to get a maintenance request completed. Long term residents are moving rapidly out and management claims it's because people are losing jobs and buying houses. Hmmm. That's odd. Wild animals roam rampantly and no ones seems to care. These buildings are settling and need constant care. Yet the solution to retain quality renters is to force services on them. Again. Hmmm.

                Property Manager Response

                11/11/2024

                Hello. Thank you for your input. I would like to discuss your concerns with you. Would you please contact me at 512-490-1100 or at manager@waterspark.com? Thank you, Liz Derouen, Community Director

                Updated Review

                Review Author Icon

                Current Resident 1241681

                Verified Resident 2022 - 2024

                4.8

                11/7/2024

                Community is well kept and has decent amenities: club house, bbq pits, 2 pools, 2 dog parks, and even a playground for the little ones. This community is gated,, and is safe from crime. Residents here are friendly. The apartments are well kept, and the maintenance team is extremely responsive, helpful, and courteous.

                  Property Manager Response

                  11/7/2024

                  Hello and thank you for the wonderful review! We are very glad you chose Waters Park as your home. Please let us know how we could improve as we are always striving for that 5-Star rating. Sincerely, Liz Derouen, Community Director
                  Review Author Icon

                  Current Resident 1285805

                  Verified Resident 2016 - 2024

                  3.0

                  10/8/2024

                  Waterspark Apartments is a lovely place to live. It's a mostly quiet neighborhood, conveniently located close to a few major highways which helps getting around Austin. There are grocery stores and schools nearby, as well as a lovely park down the road, as well as public library. And it is a very walk friendly neighborhood.

                    Property Manager Response

                    10/10/2024

                    Thanks for your review and for sharing that you've had a great experience within the community and that you've found it to be a nice place to live. If there's anything we can do to elevate your experience, don't hesitate to contact our team at 512-682-6500.
                    Review Author Icon

                    Current Resident 1278012

                    Verified Resident 2023 - 2024

                    4.2

                    9/7/2024

                    The community is nice and helpful. The area is clean, beautiful and very green. 2 swimming pool but small and sometimes not clean. The gym is a bit little too small. I like living here and don't regret my choice.

                      Property Manager Response

                      9/8/2024

                      Thanks for your kind words! It's lovely to hear that you've found the community to be an excellent and beautiful place to live. Knowing you've enjoyed residing here thus far really is the ultimate compliment - thanks again!
                      Review Author Icon

                      Current Resident 1272999

                      Verified Resident 2022 - 2024

                      5.0

                      8/17/2024

                      Outstanding manger & staff. Liz & Reed are exceptional, very professional and very friendly such personalities are a great asset to the Community & residents, their motto is to help & maintenance & parking kept maintained daily. I do thank them for such outstanding job.

                        Property Manager Response

                        8/19/2024

                        Hello and thank you so much for your 5-star review! We truly appreciate your kind words and are very happy that you chose Bridge at Waters Park as your home! Sincerely, Liz Derouen, Community Director
                        Review Author Icon

                        Current Resident 1266394

                        Verified Resident 2023 - 2024

                        3.5

                        8/3/2024

                        So far this community has been great. The only issues we have are how often the gate is broken and we also wish that the hallways would be power washed sometimes. The pool is often dirty and only one of the bbqs works properly. We love the disc golf course and walking paths

                          Property Manager Response

                          8/5/2024

                          Wow! This is nice to hear. We're thrilled your experience has been wonderful and that you have loved the community amenities. We appreciate this feedback and we'll certainly take your input to heart.

                          Updated Review

                          Review Author Icon

                          Current Resident 1199490

                          Verified Resident 2023 - 2024

                          4.5

                          7/16/2024

                          The neighbours are nice friendly and it feels safe here. Only i have 2 concerns. For the valet trash service we need to pay $35.00 it's damn ridiculous and you guys don't want to listen to your tenants it's very sad. Now also you guys want us to get the new spectrum service without hearing from us tenants feedback. It's ridiculous. Us tenants need to have a say it's not fair. I was trying to go swim in the pool by building 22 the other day and I saw a birthday party happening it's very unacceptable to see kids and adults eating lollipops inside the pool and throwing the trash in the pool. This is soooo unacceptable. I am not against birthday parties by the pool but you need to make the pool rules very strict and firm and everyone needs to follow the rules if not you can ask their birthday parties elsewhere. Hope to see some changes

                            Property Manager Response

                            7/16/2024

                            Hello and thank you for the nice words. I appreciate your input about the valet trash ($25) and Spectrum package - it is our intention to provide good services to our residents. Please contact me at your convenience to discuss further, if you like. 512-490-1100 or manager@waterspark.com. We will send out a friendly reminder about pool use and rules. Thank you for choosing Waters Park as your home. Sincerely, Liz Derouen, Community Director.
                            Review Author Icon

                            Current Resident 1261035

                            Verified Resident 2023 - 2024

                            5.0

                            7/11/2024

                            Me encanta por qu? trabajan en darle el mayor profesionalismo a sus Residentes en mantenernos lo m?s satisfechos posible y para m? lo han logrado felicidades a todos su equipo de trabajo! Recomiendo para vivir aqu? 100%

                              Property Manager Response

                              7/15/2024

                              Gracias por esta brillante recomendaci n! Saber que ha encontrado que nuestro equipo es profesional y til significa mucho para nosotros. Gracias de nuevo!
                              Review Author Icon

                              Current Resident 1256733

                              Verified Resident 2021 - 2024

                              2.7

                              6/14/2024

                              The valet trash situation has made the apartments a lot more dirty. My neighbor has spilt over food that he's just left to rot on his porch for a week. Smelly liquid stains everywhere. Nobody brings their cans in, making a lot more tacky looking. Trails littered pretty bad too. This is a new development, starting about 5 months ago.

                              Property Manager Response

                              6/15/2024

                              Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and any inconvenience it may have caused. We strive to provide the highest level of service and satisfaction to all our customers. Your feedback is invaluable to us, and we'd like to learn more about your specific concerns so we can address them promptly. Please feel free to reach out to us directly at 512-682-6500 so we can further discuss how we can make things right.
                              Review Author Icon

                              Current Resident 1240374

                              Verified Resident 2010 - 2024

                              2.5

                              4/2/2024

                              Black mold in ALL the walls due to sub-par building materials when complex was built. They used stucco that was only meant to cover brick, but applied to to plywood. Stucco soaks in water causing the plywood to rot, mold and invite termites. Leaking rain gutters, maintenance covers up the problems and does not actually fix them.

                                Property Manager Response

                                4/2/2024

                                Hello. I believe you have the wrong community. If you do not believe so, please feel free to contact me at 512-490-1100. Thank you, Liz Derouen, Community Director
                                Review Author Icon

                                Current Resident 1227476

                                Verified Resident 2020 - 2024

                                4.8

                                2/18/2024

                                Waterspark is a fantastic apartment, at a reasonable price, in a safe neighborhood. It was built in the 90s, but that was that i wanted. I am not a fan of these new construction apartments. Most important of all, the staff cares about the well being of the residents. Most of the time, my maintenance repairs happen within 24-48 hours after i request a work order.

                                  Property Manager Response

                                  2/19/2024

                                  This is so nice to hear! Knowing how happy you are with the community and that you feel at ease here means the world to us. It's also nice to know that the team has delivered wonderful and timely service throughout your residency!
                                  Review Author Icon

                                  Current Resident 1222235

                                  Verified Resident 2018 - 2024

                                  4.3

                                  2/1/2024

                                  I love the convenient location and how the property is surrounded by woods, creek and greenery. Love to walk in the safe neighborhood close to the property. The staff are quick at fixing any maintenance needs. Not a fan of valet trash service and neighbors smoking weed at 7am on weekdays and neighbors tossing their cigarettes trash on the breezeways.

                                    Property Manager Response

                                    2/1/2024

                                    Hello and thank you for choosing Bridge at Waters Park as your home. I am so glad that you are happy here and look forward to your continued patronage. Sincerely, Liz Derouen, Community Director

                                    Updated Review

                                    Review Author Icon

                                    Current Resident 1207925

                                    Verified Resident 2023 - 2024

                                    3.5

                                    1/23/2024

                                    Very comfortable for our age group, with the exception of sirens. Kind of careful because of homeless at the Parmer Bridge. Noisy cars racing on Parmer late at night. But we do enjoy our daily walks . .

                                      Property Manager Response

                                      1/23/2024

                                      Hello and thank you for your review. We are very glad that you chose Waters Park as your home and enjoy our walking trail and beautiful community. Sincerely, Liz Derouen, Community Director
                                      Review Author Icon

                                      Current Resident 1217860

                                      Verified Resident 2020 - 2024

                                      4.0

                                      1/17/2024

                                      Great 95 percent. The two years of bad weather seemed to have affected the quality of services. But that was to be expected. However it seems it is taking the property a long time to recover, hence the sale of the property I assume.

                                        Property Manager Response

                                        1/17/2024

                                        Thanks for sharing that you've had a good overall experience! We appreciate this candid input as well as your continued residency. We're glad to have you here!

                                        Updated Review

                                        Review Author Icon

                                        Current Resident 1204207

                                        Verified Resident 2021 - 2024

                                        5.0

                                        1/6/2024

                                        Work order was done quickly and efficiently, had no more problems with dishwasher and maintenance stafff were super courteous and professional. Had no more problems with my dishwasher and was very satisfied with everything.

                                          Property Manager Response

                                          1/8/2024

                                          Thanks for letting us know that you've received prompt and excellent service from our team! This is great feedback and we're happy to know that things have been great for you within the community!
                                          Review Author Icon

                                          Current Resident 1213536

                                          Verified Resident 2022 - 2024

                                          4.5

                                          1/2/2024

                                          I love this community, I've lived here 2 years and this area feels like a garden in the middle of Austin. Mopac is really convenient from the front gate. The grills by the pool are amazing. They have two dog parks and my neighbors are pretty cool.

                                            Property Manager Response

                                            1/3/2024

                                            Thank you for sharing how happy you are with the community! Knowing that you have had two great years of residency means a lot to us and we're glad that you've loved using the amenities!

                                            Updated Review

                                            Review Author Icon

                                            Current Resident 1199410

                                            Verified Resident 2018 - 2024

                                            5.0

                                            1/2/2024

                                            Esta comuniddad es mi faborita para vivir,yebo casi 6 a?os aqu? y no e tenido ningun problema,me siento satisfecha,en todos las areas de este hermoso lugar,quiero seguir viviendo aqu? si me lo permiten,agradesco el avernos dado la oportunidad de entrar a esta hermosa comunidad? Bendiciones a todos??

                                              Property Manager Response

                                              1/3/2024

                                              Guau! Gracias por estos comentarios y por ser un residente leal durante los ltimos seis a os. Nos alegra tenerte aqu y nos alegra saber que has estado satisfecho con toda tu residencia. Estamos agradecidos por usted y sus comentarios!
                                              Review Author Icon

                                              Current Resident 1210644

                                              Verified Resident 2020 - 2023

                                              4.3

                                              12/21/2023

                                              I've never had any real issues at this complex. Overall the grounds are kept clean, service requests are completed in a timely fashion, and the residents are quiet and respectful of each other. The only time there was really an issue was when a winter storm affected not only this complex but the state as well. The infrastructure wasn't built to handle weather like that.

                                                Property Manager Response

                                                12/22/2023

                                                Thanks for your review and for sharing that you've found the community to be well-kept and that you have enjoyed your interactions with your neighbors. We appreciate your input as well as your continued residency!
                                                Review Author Icon

                                                Current Resident 1208181

                                                Verified Resident 2021 - 2023

                                                4.5

                                                12/13/2023

                                                I don't want to add a comment. I don't want to add a comment. I don't want to add a comment. I don't want to add a comment. I don't want to add a comment. I don't want to add a comment. I don't want to add a comment. I don't want to add a comment.

                                                  Property Manager Response

                                                  12/14/2023

                                                  Thanks for your four-star review!

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  A1

                                                  23 Available Units

                                                  1 Bed, 1 Bath | 650 sq. ft.

                                                  $996 - $1,471

                                                  See Floor Plan Details

                                                  A2

                                                  8 Available Units

                                                  1 Bed, 1 Bath | 718 sq. ft.

                                                  $1,079 - $1,554

                                                  See Floor Plan Details

                                                  A3

                                                  8 Available Units

                                                  1 Bed, 1 Bath | 838 sq. ft.

                                                  $1,244 - $1,679

                                                  See Floor Plan Details

                                                  A4

                                                  4 Available Units

                                                  1 Bed, 1 Bath | 890 sq. ft.

                                                  $1,472 - $1,762

                                                  See Floor Plan Details

                                                  Model Unit Types

                                                  1 Bed, 1 Bath | 800 sq. ft.

                                                  $1,650

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  B1

                                                  17 Available Units

                                                  2 Beds, 2 Baths | 1,041 sq. ft.

                                                  $1,473 - $1,803

                                                  See Floor Plan Details

                                                  A5

                                                  8 Available Units

                                                  2 Beds, 1 Bath | 912 sq. ft.

                                                  $1,314 - $1,654

                                                  See Floor Plan Details

                                                  B2

                                                  4 Available Units

                                                  2 Beds, 2 Baths | 1,234 sq. ft.

                                                  $1,727 - $2,032

                                                  See Floor Plan Details

                                                  3 Bedrooms

                                                  C1

                                                  4 Available Units

                                                  3 Beds, 2 Baths | 1,328 sq. ft.

                                                  $1,728 - $2,123

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

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                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  A
                                                  A

                                                  Renter Ratings

                                                  B+

                                                  Review Ratings (from 44 reviews)

                                                  Noise

                                                  4.1

                                                  Grounds

                                                  3.8

                                                  Safety

                                                  3.4

                                                  Office Staff

                                                  3.7

                                                  Maintenance

                                                  4.3

                                                  Neighborhood

                                                  4.5

                                                  Survey Scores N/A

                                                  Review Count

                                                  A

                                                  Number of reviews in the past 365 days

                                                  44

                                                  Manager’s Review Engagement

                                                  A+

                                                  Percentage of reviews responded to

                                                  97.73%

                                                  Manager’s Review Reply Time

                                                  A

                                                  Average time to respond to reviews

                                                  2.98 days

                                                  Features & Amenities

                                                  Parking
                                                  • Garage
                                                  • Parking
                                                  Pets
                                                  • Cats Allowed
                                                    Fee: $400 ~ 400. Rent: $20. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Dogs Allowed
                                                    Fee: $400 ~ 400. Rent: $20. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • 9' Ceilings
                                                  • BBQ Grills
                                                  • Balcony/Deck
                                                  • Cat Friendly
                                                  • Controlled Access
                                                  • Disc Golf Course
                                                  • Fitness Center
                                                  • Gated Access
                                                  • Hardwood Style Flooring
                                                  • Large Dog Friendly
                                                  • Monthly Resident Events
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Picnic Area
                                                  • Playground
                                                  • Pool
                                                  • Two Large Dog Parks
                                                  • Walking Trails
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                                                  Leasing

                                                  Nestled in the trees, draped in elegance and pampered with service is where you'll find Waters Park. Sophisticated apartment homes featuring carefully crafted interiors combined with a neighborhood of comfort and convenience. Our unparalleled location brings you the best of shopping, dining and entertainment with short drives to major employers. Waters Park, where tradition and innovation welcome you home.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: 01:00 PM - 05:00 PM
                                                  • Monday - Tuesday: 08:30 AM - 05:30 PM
                                                  • Wednesday: 09:30 AM - 05:30 PM
                                                  • Thursday - Friday: 08:30 AM - 05:30 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  AMP Texas

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                                                  Communities
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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Bridge at Waters Park Rated?
                                                  Based on 303 number of votes by renters, Bridge at Waters Park is currently rated 4 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Bridge at Waters Park?
                                                  Bridge at Waters Park is rated 3.8 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Bridge at Waters Park is rated 4.3 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  What are noise levels like at Bridge at Waters Park?
                                                  Bridge at Waters Park is rated 4.1 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  How safe is Bridge at Waters Park?
                                                  Bridge at Waters Park is rated 3.4 out of 5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                  How satisfied are residents with the neighborhood?
                                                  Bridge at Waters Park is rated 4.5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Bridge at Waters Park?
                                                  Bridge at Waters Park is rated 3.7 out of 5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 97.73% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 2.98 days to their community reviews in the past year.
                                                  Who manages Bridge at Waters Park?
                                                  AMP Texas
                                                  What is the pet policy at Bridge at Waters Park?
                                                  Cats Allowed
                                                  Fee: $400 ~ 400
                                                  Rent: $20
                                                  Pet Limit: 2
                                                  Dogs Allowed
                                                  Fee: $400 ~ 400
                                                  Rent: $20
                                                  Pet Limit: 2
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths

                                                  Contact Property

                                                  April 2026

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                                                  Under New Management

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                                                  Bridge at Waters Park is a 650 - 1,328 sq. ft. apartment in Austin in zip code 78727. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $996 - $2,123. Nearby cities include West Lake Hills, Del Valle, Manor, Pflugerville, Bee Cave, Manchaca, Cedar Park, Lakeway, Creedmoor, Round Rock, Hutto, Lago Vista, and Leander.