Vista at Park Row
A+
A+
Award Winner
13710 Park Row Drive, Houston, TX 77084

4.5

(489 Reviews & Surveys)
$1,105 - $2,929/mo

Reviews

4.5 rating

293 total reviews

(

264 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Summarized by generative AI from text of customer reviews

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Review Author Icon

Current Resident 1110144

Verified Resident 2019 - 2023

4.7

2/8/2023

Overall great place to live, landscape always looks great the office staff is very helpful and accommodating. The maintenance team has always handled any concerns or problems in a timely manner. Been living here 4 years, no complaints.

    Property Manager Response

    2/8/2023

    Thank you so much for sharing this feedback. It means a lot to the team. So happy you chose us for your new home. Looking forward to working with you for years to come.
    Review Author Icon

    Current Resident 1105732

    Verified Resident 2022 - 2023

    4.8

    1/25/2023

    It's been great honestly. The Front office communicates well and it's amazing how they are always on top of everything. The maintenance team responds rapidly and I could have not chosen a better place to stay overall

      Property Manager Response

      1/25/2023

      Thank you for your kind words. We appreciate you as our resident. If there is anything we can help you with in the future please let us know!

      Updated Review

      Review Author Icon

      Current Resident 1099712

      Verified Resident 2023

      4.7

      1/17/2023

      Perfect location to get around town for shopping. I like the design and neatness of the building. There are lots of amazing amenities including fitness facility, pool, and communal spaces for recreational activities.

        Property Manager Response

        1/17/2023

        Thank you for your kind words. We appreciate your feedback and look forward to serving your housing needs in the future.
        Review Author Icon

        Current Resident 1099375

        Verified Resident 2020 - 2023

        4.8

        1/2/2023

        It's a calm and beautiful place to live. All maintenance and staff are great when I need help. We have been here for 2 years and have never had any issues with our neighbors or management team! We love the community events they host year around!

          Property Manager Response

          1/2/2023

          Thank you for your review and feedback. We are so happy that you are having such a great experience at our property. Please let us know if there is anything we can do to make your stay here even better.
          Review Author Icon

          Prospective Resident 1099120

          Verified ProspectVisited 2023

          4.8

          1/1/2023

          I was alterted the price change from apartment .com email reproting system. after visiting the community, I like the apartment very much based on the floor layout and the location and the amenities. They email me the updated apartment rental information daily. It is quite helpful in finding the ideal apartment based on my choice.

            Property Manager Response

            1/2/2023

            Thank you so much for the kind review. We are so happy to hear our team is handling all your needs. We value all feedback, please reach out to us for anything you may need. We are here to assist and make your living experience a great one with us at Vista at Park Row!

            Updated Review

            Review Author Icon

            Current Resident 1079346

            Verified Resident 2020 - 2022

            5.0

            12/14/2022

            Vista on Park Row is a clean, quiet and secluded area with walking trails in the woods. Each complex has its own gas grills. Sidewalks in the vicinity are clean, well maintained and Street intersections are beautiful with roses and flowers.

              Property Manager Response

              12/15/2022

              Thank you for your 5 star review! We are so happy you liked our property!
              Review Author Icon

              Current Resident 1091863

              Verified Resident 2021 - 2022

              5.0

              12/6/2022

              The apartment building is spotless, quiet, and safe will recommend it to a friend. The pool is well-maintained and clean including the recreation facility on the premises and very close to shopping centers and parks.

                Property Manager Response

                12/6/2022

                Thank you so much for taking the time to leave your 5 star review.
                Review Author Icon

                Current Resident 232476

                Verified Resident 2021 - 2022

                5.0

                11/27/2022

                A very nice complex in a great area. Close access to freeway and major roads to the east and west. Surrounded by trees on 3 sides. Parking security is good. Staff is great and maintenance is quick to respond.

                Property Manager Response

                11/28/2022

                Thank you for your review! We are so happy you love Park Row.
                Review Author Icon

                Current Resident 1087189

                Verified Resident 2022

                5.0

                11/20/2022

                I just move a few days ago. But my experience is been great. Everything was ready when I'm our moving date, the apartment was clean. The outdoors are clean and beautiful, we took the right decision to move here!

                  Property Manager Response

                  11/21/2022

                  We are so happy you have had a wonderful experience moving into Park Row. Thank you so much for your 5 star review.
                  Review Author Icon

                  Prospective Resident 596477

                  ProspectVisited 2022

                  1.0

                  11/14/2022

                  Bad Review Poor Customer Service from Staff

                  I recently visit Vista at Park Row while visiting a friend let me say this, please rent somewhere else. The manager was sending nasty messages thru her staff members to tell the person I was visiting that we could not be there. A ------- lady in the office who barley -------------- was rude as hell she was taking photos and videos of us this was unexpectable because I did not give anyone permission to take photos or video. This is the most racist property I have ever visit. She had her ---------------- (Two -----------------) do her dirty work and yes, I did tell the ------------ they were ----------------. This place is beautiful, but the staff is Horrible especially the ----------------.

                    Property Manager Response

                    11/15/2022

                    I am sorry to hear that you are disappointed in your experience. It is our primary goal to provide our residents and guests with the best possible experience. Please feel free to contact the office at your earliest convivence to discuss your issues further.
                    Review Author Icon

                    Current Resident 1078550

                    Verified Resident 2022

                    4.3

                    10/25/2022

                    Awesome . The move in process was very easy. I like the community a lot and specifically our unit location. We are next to the dumpster which is very convenient. Only complaint i have is our neighbors upstairs have very heavy feet

                      Property Manager Response

                      10/25/2022

                      We are so happy you are enjoying your new home at Park Row. Thank you for your review!
                      Review Author Icon

                      Current Resident 1076094

                      Verified Resident 2020 - 2022

                      2.0

                      10/16/2022

                      I do not recommend this community. I have been here 3 years and in that time have had packages stolen, my car broken into, seen cockroaches and other pests roaming the halls, smelled weed outside, had loud/unpleasant neighbors, people doing donuts and blocking the apartment entrance in front, unresponsive police/police unable to enter apartment complex, a/c going out 3 times, etc. The location and rental price used to make this apartment worth it, but now that rent has increased and I feel extremely unsafe here (plus all the other issues listed above), I will be leaving this complex for a more family friendly option. Beware!

                        Property Manager Response

                        10/18/2022

                        I am sorry to hear that you are disappointed in your experience. It is our primary goal to provide our residents with the best possible experience. We would like the opportunity to correct these issues and work toward finding a resolution. Please contact the office at your earliest convenience. I would like to set aside sometime to meet with you and address your concerns. Thank you
                        Review Author Icon

                        Current Resident 1071727

                        Verified Resident 2022

                        4.8

                        10/3/2022

                        I love it. Everything is clean and the amenities are great. Plus the maintenance people come in a quick manner no matter what the request is. I highly recommend people to come to Vista at park row. 10/10 for sure.

                          Property Manager Response

                          10/3/2022

                          We are so happy you are happy and have shared your living experience with us. Thank you for your review.
                          Review Author Icon

                          Current Resident 1069469

                          Verified Resident 2022

                          5.0

                          9/25/2022

                          Moving is not easy job but there are wonderful people who make you easier the process. Move to Vista at park row apartments has been a great experience so far, professional staff, good management of administration and residents are very polite and know how to live in community. Mrs. Elizabeth accompanying me in each process from the first day, more than pleased with her job, always with respectful and very professional treatment. A good place to live??

                            Property Manager Response

                            9/25/2022

                            We're happy to hear you had an awesome time with us at Vista at Park Row! Thanks for sharing your experience. We hope you stop by and see us soon.
                            Review Author Icon

                            Current Resident 1062539

                            Verified Resident 2022

                            5.0

                            9/5/2022

                            I had a great experience with my move-in. My lease was already prepared by the time I got to the office and it took about 10 minutes to finalize the paperwork. My leasing agent Kierra was very helpful and knowledgeable about the process.

                            Property Manager Response

                            9/5/2022

                            Thank you for the 5 STAR review and the feedback. We are so happy that you are having such a good experience at our property. Please let us know if there is anything we can help you with in the future!
                            Review Author Icon

                            Current Resident 1052694

                            Verified Resident 2021 - 2022

                            4.3

                            8/7/2022

                            This is the first time I live on my own and I can definitely say this apartment complex was a good choice overall. The service, community and overall value I receive for what I pay makes it 100% worthy. It's very secure and I'd recommend to friends and family

                              Property Manager Response

                              8/9/2022

                              Thank you for your review. We look forward to hearing more about your experience in your new home. Thanks so much.
                              Review Author Icon

                              Current Resident 1049142

                              Verified Resident 2016 - 2022

                              1.3

                              7/27/2022

                              I really don't care for the property manager or her leasing staff. They are forever having to hire new leasing agents! No one seems to last long. If they do it's not long before they are replaced with someone else. I really hate having to deal with them for anything! I usually just handle most issues on my own when possible than have to deal with anyone in the office.

                                Property Manager Response

                                7/28/2022

                                Hello We are sorry to hear of your experience. Please contact the office so that we may help with any of your concerns. We strive to deliver the best customer service to all of residents at all points of contact. We would love to talk with you. Please give us a call 281-293-9700.

                                Updated Review

                                Review Author Icon

                                Current Resident 1042248

                                Verified Resident 2019 - 2022

                                3.5

                                7/5/2022

                                I think the Parking Garage is an asset however there are not enough handicap spots and no verification by management that the card are using handicap placards that are in the residents name. There are no handicap bathrooms in any unit yet the Disability icon is on the website.

                                  Property Manager Response

                                  7/6/2022

                                  Thank you for the review. Please stop by the office or give us a call to discuss further.
                                  Review Author Icon

                                  Current Resident 1041897

                                  Verified Resident 2020 - 2022

                                  3.0

                                  7/4/2022

                                  Lived here 2 years the gym has never had all the treadmills working at the same time. The safety of the park garage has gotten so much worse over the last 2 years. Cars have been stolen, broken into and tires/rims taken off the cars.

                                    Property Manager Response

                                    7/4/2022

                                    We are so sorry that you have had a less than enjoyable experience so far! Please feel free to contact the office at your earliest convivence to discuss your issues further.
                                    Review Author Icon

                                    Current Resident 1041684

                                    Verified Resident 2021 - 2022

                                    2.2

                                    7/3/2022

                                    My experience with this property has turned into a nightmare. My AC unit has not cooled properly consistently since I've lived here. My dwelling has reached as high as 96 degrees w/no resolve from maintenance or management. After going back and forth, while the troubleshooted instead of repairing, Elizabeth (leasing agent) told me to come sit in the office while we awaited for a part to arrive and then maintenance did the repairs. I have been told by Elizabeth, Santos, and Angela that when the temperature raises in my dwelling like this that I have to turn the unit off for 30 minutes in order to reset the unit to begin cooling again. 30 minutes in Houston summer temps with the AC turned off/not working is unlivable. And this issue is not just happening during the dead heat of the day. It happens at 10 PM, 7 AM? whenever. Home is supposed to be your sanctuary. I am frustrated, exhausted, and am no longer enjoying the place I call home.

                                    Property Manager Response

                                    7/4/2022

                                    Hi Sonja, I am sorry to hear about your frustrating experience with us. We strive incredibly hard here to do the best we can and deliver the best service at all points of contact. We appreciate you letting us know and will continue to look for the best solution. Please give me a call to discuss the matter further as we want you to enjoy loving your home at Park Row and have the best living experience.
                                    Review Author Icon

                                    Current Resident 1039917

                                    Verified Resident 2020 - 2022

                                    3.8

                                    6/27/2022

                                    The complex is very quite and nice on the outside. However, there has been lots of auto theft and tire theft. Maintenance responds quickly to my request. The dog owners are not responsible they let their dogs crap everywhere and urinate in the elevators and hallways. I feel like the apartments are over priced, doesn't give me any bang for my buck. The pool is be best amenity at the property. The gym caters to people that only does cardio.

                                      Property Manager Response

                                      6/27/2022

                                      Thank you for your review. We appreciate you as our resident. We would love to speak with you to discuss your issue further, please contact the office at your earliest convenience.
                                      Review Author Icon

                                      Current Resident 1037412

                                      Verified Resident 2021 - 2022

                                      5.0

                                      6/19/2022

                                      Great community. Friendly staff. Cece in the office is amazing. Complex is very quiet. New appliances. Great value. The new owners have made a lot of upgrades and changes for the better. Very secure. Would recommend.

                                        Property Manager Response

                                        6/19/2022

                                        Thank you for the 5 star review! We are so happy you are enjoying the new amenities at Vista at Park Row! Cece is a amazing we are so happy to have her on our team at Park Row.
                                        Review Author Icon

                                        Current Resident 197418

                                        Resident 2022

                                        5.0

                                        6/8/2022

                                        Lovely apartment

                                        Mrs.Cecelia Vance is awesome! She made sure since I toured the community that I would apply and feel comfortable at the community. I had a hiccup but she have been understanding and had patience with me. The community is clean, quite and safe. I love the high ceiling , spacious balconies with storage and the kitchen setup. I hope the community can keep up this good work for the duration of my lease.

                                          Property Manager Response

                                          6/9/2022

                                          Thank you so much for your 5-star review! We will share this with Cece and the team letting them know to keep up the amazing work.
                                          Review Author Icon

                                          Current Resident 1030493

                                          Verified Resident 2022

                                          5.0

                                          5/29/2022

                                          So far great place, ran into run minor issue on move in day with my unit but we were able to get it resolved fairly well. Unit is beautiful and the property is up-kept very well by staff. I haven't really seen any of the issues people have complained about online as of yet.

                                            Property Manager Response

                                            5/31/2022

                                            Thank you for the 5 star review and letting us know your experience since move in. I am glad we resolved your issue immediately on move in day. We look forward to hearing more of your living experience going forward.
                                            Review Author Icon

                                            Current Resident 1029259

                                            Verified Resident 2020 - 2022

                                            5.0

                                            5/24/2022

                                            This apartment community is very luxury well kept up I recommend anybody to live here. The pool to the apartment it self, the hallways are always clean. The stuff is very friendly and helpful. I enjoy staying here!

                                              Property Manager Response

                                              5/25/2022

                                              Thank you for the 5 STAR review. We are so happy that you are having such a great experience at our property. Please let us know if there is anything we can do to make your stay here even better.

                                              Floor Plans & Pricing

                                              1 Bedroom

                                              Sanctuary

                                              1 Bed, 1 Bath | 670 sq. ft.

                                              $1,105 - $1,649

                                              See Floor Plan Details

                                              Sunrise

                                              1 Bed, 1 Bath | 728 sq. ft.

                                              $1,163 - $1,736

                                              See Floor Plan Details

                                              Mirage

                                              1 Bed, 1 Bath | 632 sq. ft.

                                              $1,167 - $1,742

                                              See Floor Plan Details

                                              Tranquility

                                              1 Bed, 1 Bath | 769 sq. ft.

                                              $1,301 - $2,231

                                              See Floor Plan Details

                                              Luxe

                                              1 Bed, 1 Bath | 770 sq. ft.

                                              $1,341 - $2,002

                                              See Floor Plan Details

                                              Oasis

                                              1 Bed, 1 Bath | 823 sq. ft.

                                              $1,386 - $2,091

                                              See Floor Plan Details

                                              Elegance

                                              1 Bed, 1 Bath | 967 sq. ft.

                                              $1,422 - $2,243

                                              See Floor Plan Details

                                              2 Bedrooms

                                              Allure

                                              2 Beds, 2 Baths | 1,130 sq. ft.

                                              $1,646 - $2,456

                                              See Floor Plan Details

                                              Vista

                                              2 Beds, 2 Baths | 1,072 sq. ft.

                                              $1,665 - $2,353

                                              See Floor Plan Details

                                              Retreat

                                              2 Beds, 2 Baths | 1,192 - 1,194 sq. ft.

                                              $1,690 - $2,478

                                              See Floor Plan Details

                                              Horizon

                                              2 Beds, 2 Baths | 1,200 sq. ft.

                                              $1,740 - $2,899

                                              See Floor Plan Details

                                              Skyview

                                              2 Beds, 2 Baths | 1,075 sq. ft.

                                              $1,813 - $2,929

                                              See Floor Plan Details

                                              Siesta

                                              2 Beds, 2 Baths | 1,276 sq. ft.

                                              $1,925 - $2,854

                                              See Floor Plan Details

                                              Disclaimer: Special, prices and availabilities subject to change.

                                              epIQ Ratings

                                              What is epIQ?

                                              The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                              epIQ Report Card

                                              In partnership with SatisFacts™

                                              Community epIQ Grade

                                              A+
                                              A+

                                              Renter Ratings

                                              A

                                              Review Ratings (from 60 reviews)

                                              Noise

                                              4.7

                                              Grounds

                                              4.7

                                              Safety

                                              4.4

                                              Office Staff

                                              4.6

                                              Maintenance

                                              4.6

                                              Neighborhood

                                              4.6

                                              Survey Scores (from 196 surveys)

                                              Post-Tour Survey

                                              4.6

                                              Move-In Survey

                                              4.5

                                              Maintenance & Support Survey

                                              4.6

                                              Lease Renewal Survey

                                              4.4

                                              Review Count

                                              A+

                                              Number of reviews in the past 365 days

                                              60

                                              Manager’s Review Engagement

                                              A+

                                              Percentage of reviews responded to

                                              98.33%

                                              Manager’s Review Reply Time

                                              A+

                                              Average time to respond to reviews

                                              0.82 days

                                              Features & Amenities

                                              Parking
                                              • Covered Lot
                                              • Other
                                              • Car Charging Stations
                                              • Controlled Access Gated Parking Garage
                                              • Parking
                                              Pets
                                              • Dogs Allowed
                                                Rent: $25. Comments: Animals Welcome *One-time animal fee and rent are per animal | Restrictions: Breed Restrictions Apply
                                                Less Info
                                                More Info
                                              • Cats Allowed
                                                Rent: $25. Comments: Animals Welcome *One-time animal fee and rent are per animal | Restrictions: Breed Restrictions Apply
                                                Less Info
                                                More Info
                                              Other
                                              • 10' and Tray Ceilings
                                              • Alarm
                                              • Balcony/Deck
                                              • Built-in Bookcases and Desks
                                              • Cat Friendly
                                              • Community Center
                                              • Complimentary Continental Breakfast and Coffee Bar
                                              • Conference Room
                                              • Courtyard Offering Bistro Lighting
                                              • Courtyard with Outdoor Grilling Area
                                              • Crown Molding
                                              • Cyber Lounge with Mac Computers and Wi-Fi
                                              • Designer Finishes
                                              • Fitness Center with Cardio, Strength and Spin Bikes
                                              • Frost Free Refrigerators
                                              • Garden Tubs
                                              • Gourmet Kitchen
                                              • In-Unit Washer and Dryers
                                              • Kitchen Islands with Pendant and Track Lighting Available
                                              • Large Dog Friendly
                                              • Library
                                              • On-site Personnel
                                              • Pet Spa and Bark Park
                                              • Premium Clubroom with Lounge Area
                                              • Premium Vanity Height Cabinetry with Double Sinks Available
                                              • Resident Car Care Center
                                              • Resident Lounge with Fire Pit
                                              • Resort Style Pool and Outdoor Cabanas
                                              • Sun Tanning Ledge with Fountain
                                              • Sunrooms with Juliet Balconies Available
                                              • Vinyl Flooring
                                              • Whirlpool Stainless Steel Appliances
                                              • Wi-Fi in All Amenity Spaces
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                                              Leasing

                                              Featuring the ultimate luxury apartments in the Energy Corridor of Houston, Texas, Vista at Park Row is a perfectly positioned apartment community. We offer residents exceptional design, energized luxury living, and extraordinary beauty! With an astounding selection of thirteen unique floor plans, our community caters to a plethora of lifestyles. Whether you choose a one or two bedroom floor plan, residents have the ability to enjoy an endless list of amenities! Residents also have the option to upgrade their apartment: relax after a long day on your patio or balcony, lounge about in our sunroom with Juliet balconies, or unwind in one of our garden shower tubs. Our community amenities are as impressive as our apartments: an aerobic room, a cyber lounge, and a resort-style swimming pool are available for your enjoyment in the Energy Corridor of Houston, Texas.
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                                              Leasing Options

                                                • 6 months, 7 months, 8 months, 9 months, 10 months, 11 months, 12 months, 13 months, 14 months

                                              Office Hours

                                              • Sunday: Closed
                                              • Monday - Friday: 09:00 AM - 06:00 PM
                                              • Saturday: 10:00 AM - 05:00 PM
                                              This community is managed by

                                              WRH Realty Services LLC

                                              A+
                                              A+
                                              Communities
                                              53

                                              Questions & Answers (0)

                                              Frequently Asked

                                              How is Vista at Park Row Rated?
                                              Based on 489 number of votes by renters, Vista at Park Row is currently rated 4.5 out of 5 stars.
                                              How satisfied are residents with the upkeep and overall appearance of the grounds at Vista at Park Row?
                                              Vista at Park Row is rated 4.7 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                              How effective was the maintenance team when resolving your problem?
                                              Vista at Park Row is rated 4.6 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                              What are noise levels like at Vista at Park Row?
                                              Vista at Park Row is rated 4.7 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                              How safe is Vista at Park Row?
                                              Vista at Park Row is rated 4.4 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                              How satisfied are residents with the neighborhood?
                                              Vista at Park Row is rated 4.6 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                              How satisfied are residents with the staff at Vista at Park Row?
                                              Vista at Park Row is rated 4.6 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                              How often does management engage with reviews?
                                              Managers have responded to 98.33% of their community reviews in the past year.
                                              How quickly does management engage with reviews?
                                              Managers have replied within 0.82 days to their community reviews in the past year.
                                              Who manages Vista at Park Row?
                                              WRH Realty Services LLC
                                              What is the pet policy at Vista at Park Row?
                                              Dogs Allowed
                                              Rent: $25
                                              Comments: Animals Welcome *One-time animal fee and rent are per animal | Restrictions: Breed Restrictions Apply
                                              Cats Allowed
                                              Rent: $25
                                              Comments: Animals Welcome *One-time animal fee and rent are per animal | Restrictions: Breed Restrictions Apply
                                              What types of floor plans are available?
                                              1 Bed, 1 Bath
                                              2 Beds, 2 Baths

                                              Contact Property

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                                              Under New Management

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                                              Vista at Park Row is a 632 - 1,276 sq. ft. apartment in Houston in zip code 77084. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,105 - $2,929. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, Missouri City, Pearland, South Houston, Fresno, Manvel, Pasadena, Road Spring, Arcola, and Cypress.

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