3.6 rating
269 total reviews
(
172 Verified
)
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Current Resident 1413325
Verified Resident • 2023 - 2026
5.0
3/31/2026
Always clean. Management is very professional. It's a good thing. Maintenance is always there when you need them. The most their response time is quick, parking area is fair very quiet at night, the exercise room is very equipped Mail box area always clean
Current Resident 1411585
Verified Resident • 2025 - 2026
4.3
3/22/2026
It’s great community I like living here office is always helpful , but like I complain and email for my washer and dryer they don’t reply me and in 14 months they didn’t charge my washer and dryer that’s I think is difficult for me other wise everything is good
Updated Review
Current Resident 1268067
Verified Resident • 2019 - 2025
3.0
12/29/2025
I’ve lived here for over 6 years. The location is convenient, the community is generally quiet, and the amenities are decent. However, we’ve had ongoing maintenance issues, including a cockroach problem that has not been properly addressed despite multiple written requests. Our non-renovated unit has rusted cabinets, and we’ve even found roaches inside the refrigerator, which is very concerning from a health standpoint. Management response to these issues has been slow and unhelpful, with upgrades mainly offered at an extra cost. Overall, this community has potential, but maintenance and responsiveness need major improvement, especially for long-term residents
1/2/2026
Current Resident 1393475
Verified Resident • 2025
2.3
12/21/2025
The two weeks living at the Avana Apartments have been highly disappointing due to the presence of cockroaches and trash left from the other residence and not to mention the constant noise from the apartment above me.
1/2/2026
Updated Review
Current Resident 1310317
Verified Resident • 2024 - 2025
5.0
12/8/2025
Very safe place to live quiet never have a problem ,good upkeep of property the manager is doing a good job to make sure everything is well taken care of great place to live and maintenance team is wonderful.
12/12/2025
Current Resident 1386124
Verified Resident • 2025
4.5
11/26/2025
It’s good. I would suggest it to everyone . Specially the staff is really good. It’s a good place with a good community . I like the environment too. It’s good. I would suggest it to everyone . Specially the staff is really good. It’s a good place with a good community . I like the environment too. It’s good. I would suggest it to everyone . Specially the staff is really good. It’s a good place with a good community . I like the environment too.
12/2/2025
Current Resident 1386319
Verified Resident • 2025
4.2
11/19/2025
I am very happy to lived here. All the staff is very friendly and helpful. And living here as a resident is a good experience. Our family feel safe with this community. Management maintain cleanliness and discipline all the time.
11/23/2025
Current Resident 1382665
Verified Resident • 2024 - 2025
5.0
11/4/2025
Best Living Experience at Avana Sugar Land Living at Avana Sugar Land has been an amazing experience! It’s a very safe and secure community, and I always feel comfortable here. Whenever something in my apartment needs attention, the maintenance team responds immediately and fixes it right away. I truly appreciate their quick service and professionalism. Overall, I absolutely love the maintenance services and my living experience here highly recommended
11/6/2025
Current Resident 1379583
Verified Resident • 2024 - 2025
1.7
10/22/2025
If you have any issues in the apartment and request maintenance, the staff only provides temporary fixes. They are always in a hurry and do not properly resolve the problems. No one is available to handle your concerns in a professional way.
11/4/2025
Current Resident 1372759
Verified Resident • 2025
4.3
9/27/2025
Living in my community has given me a sense of stability and connection. I appreciate the diversity of people and cultures around me, and I’ve learned to adapt, share, and grow with others. Whether it’s supporting local businesses, taking part in cultural celebrations, or just being a good neighbor, I feel that daily life in my community has shaped me into a more understanding and supportive person.
10/2/2025
Updated Review
Current Resident 956228
Verified Resident • 2021 - 2025
4.5
9/1/2025
I have living here since 2021 and I love this place. Maintainence staff and office staff is good. Safety wise I feel little concern but it’s the same problem everywhere so I do understand . Community is very good. I love the neighborhood. School, bank everything is very close by. So I feel very comfortable to stay here.
9/6/2025
Current Resident 1360216
Verified Resident • 2025
4.3
8/19/2025
Avana is quiet close-knit community with great amenities i.e. club house, workstation, gym, pool and amazon locker. 3-bedroom apartment is spacious. Appliances are adequate and in good working order. Only downside... someone keeps vandalising the pedestrian gate lock compromising our security. Otherwise very secure and safe apartment.
8/20/2025
Current Resident 1359008
Verified Resident • 2024 - 2025
5.0
8/15/2025
Hi , I would like to say this community is a group of people connected by shared values, interests, or goals, where members support and respect each other. Hallmarks include: • Trust & Safety – Members feel welcome, secure, and respected. • Supportive Culture – People help each other grow and solve problems. • Active Engagement – Participation, collaboration, and shared activities. • Diversity & Inclusion – Everyone’s background and perspective are valued. • Shared Purpose – A common vision that guides actions and keeps members united.
8/17/2025
Updated Review
Current Resident 1222424
Verified Resident • 2022 - 2025
2.5
8/8/2025
The refused to fix the air conditioning problem the maintenance guy who call himself an ac tech tells me it's normal for houston to have no ac on third floor where thermostat stays at 78. They did replace downstairs unit 2 years ago I think now it's time to replace the upstairs unit but they would rather have us stay in heat because Carlos don't want to work and management don't want to work and management don't want to spend money to fix the problem
8/17/2025
Updated Review
Current Resident 1227411
Verified Resident • 2010 - 2025
4.5
8/7/2025
I love my home my Avana residence.Staying here for 15 plus yrs I become part of Avana Family.Staffs are just wonderful.Ms.Susan is excellent.I find my comfort here.Specially with this long period of time.Very friendly staff.Recently met Ms Michelle.Smiling face.I like that.Hope my future days will be more peaceful.
8/17/2025
Updated Review
Current Resident 1229109
Verified Resident • 2022 - 2025
5.0
6/29/2025
I love living at Avana Sugarland! The community is peaceful, beautifully maintained, and the staff is always friendly and helpful. It truly feels like home. I highly recommend it to anyone considering a move!
7/1/2025
Current Resident 1344055
Verified Resident • 2025
3.3
6/19/2025
All in all the apartments are slightly above average. What could make them a better complex is to make sure that the units are fully prepared before leasing. With a close attention to the cleaning. Do away with spikes on the gates and get to repair request sooner.
6/21/2025
Current Resident 1343596
Verified Resident • 2022 - 2025
1.2
6/17/2025
Has a very bad experience. I had a thief at my home. I have been robbed one time. I have a downstairs neighbor who harassed me and my kids. Management ever took any action against him they were keep bothering me.
6/21/2025
Updated Review
Current Resident 1231997
Verified Resident • 2023 - 2025
5.0
6/16/2025
Close to highway, schools, and shopping plaza. Community staff and manger/ Susan are amazing. The maintenance team is very helpful. Neighbors are polite. A safe place to live in. Thank you Avana Sugar Land!
6/21/2025
Current Resident 1342284
Verified Resident • 2024 - 2025
5.0
6/12/2025
The community is very clean and there is very less noise around the community ir atheist where i live. The people around are not nosy they mind their own business and don't bother. The delivery drivers for doordash often say that the community is easy to navigate through aswell
6/15/2025
Current Resident 1342278
Verified Resident • 2024 - 2025
2.8
6/12/2025
The residents in the apartment above mine, #831, are extremely noisy. They stay awake throughout the night, constantly jumping and running around, which causes a lot of disturbance. Their behavior has made it very difficult for us to sleep. We have requested them several times to keep the noise down at night, but unfortunately, the situation has only worsened. The noise has increased, and it continues throughout the night. I do not understand why they stay up all night and make so much noise. I kindly request that you speak with them and find out the reason behind this behavior, and please take appropriate action to resolve this ongoing issue.
6/15/2025
Updated Review
Current Resident 1140398
Verified Resident • 2019 - 2025
5.0
4/26/2025
This place is good safe place to live . And quite , maintenance team is good too . I recommend live to this place ;) zzzzzzzzzzzzzzzzzzzzzzzzzzxzxxzzzzzzxxxxxxxxxxxxxxxxxxxcccc
4/30/2025
Updated Review
Current Resident 1291540
Verified Resident • 2024 - 2025
3.2
4/10/2025
Avana is a good place because of locality, we don't need transport for the day to day task, everything is nearby. Issue is the maintenance, very delay in response and some times completely ignored. Security is the other concerned it should be more appropriate and monitored.
4/19/2025
Current Resident 1326573
Verified Resident • 2023 - 2025
5.0
4/3/2025
Living in Avana Sugarland since 2023 has been quite an experience. The community offers a blend of comfort and convenience, with modern amenities and a welcoming atmosphere. The location is great, providing easy access to nearby shopping centers, restaurants, and recreational spots. The neighbors are friendly, and the management team has been responsive to any needs or concerns. Overall, it's been a positive living experience, making Avana Sugarland feel like a true home.
4/8/2025
Updated Review
Current Resident 1097760
Verified Resident • 2022 - 2024
5.0
3/9/2025
The community is a wonderful place to call home. Always clean and has plenty of parking spaces. It’s so diverse and interesting meeting people from around the world. The team in the office and outside the office are extremely hard workers. Always available to talk to assist as busy as they may seem. Observing how much work they put into their roles shows the upkeep of the community. The events is one of my family favorites we get to hang out and meet new neighbors. I’m so thrilled about the neighborhood watch, I had the same at my neighborhood just makes me feel that they care for us as people and not just tenants. Thank you Avana Team for all your hard efforts and support!
3/12/2025
A2
3 Available Units
1 Bed, 1 Bath | 794 sq. ft.
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A1
2 Available Units
1 Bed, 1 Bath | 635 sq. ft.
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A1 Study
1 Bed, 1 Bath | 755 sq. ft.
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A2 Study
1 Bed, 1 Bath | 881 sq. ft.
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B2 Study
5 Available Units
2 Beds, 2 Baths | 1,252 sq. ft.
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B2
3 Available Units
2 Beds, 2 Baths | 1,130 sq. ft.
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C1 Study
2 Available Units
3 Beds, 2 Baths | 1,551 sq. ft.
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C1
2 Available Units
3 Beds, 2 Baths | 1,411 sq. ft.
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 23 reviews)
Noise
3.8
Grounds
4.0
Safety
3.7
Office Staff
4.3
Maintenance
3.9
Neighborhood
4.3
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
23
Manager’s Review Engagement
Percentage of reviews responded to
95.65%
Manager’s Review Reply Time
Average time to respond to reviews
5.3 days
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