Saddle Ridge

akiyyaagnew@gmail.com

Resident • 2023 - 2026

DO NOT RENT!!!

I’ve been living here for the past 3 years & Yuli & Richard were very nice to me & my family. Once they left out of the office…saddle ridge went downhill with Valeria coming into office. She is very unprofessional, Rude, & immature to even be classified as a person representing for management. Leo the suppose to be maintenance guy doesn’t do a good job at fixing anything, it’s been almost a year since he’s changed our air thick dust all in my ventilation system (water heater). The wood is very old & the windows have black mold in the window seal, the water heater is leaking water. It seems like they painted over things that was suppose to be repaired/replaced. My dishwasher was leaking water for months before anybody came to replace it. Ever since Valeria came to saddle ridge…things have been very disgusting. I would not recommend anyone move here or even waste your time coming to look at old, dusty, broken apartments.

Current Resident 1397926

Verified Resident • 2018 - 2026

I'd recommend Saddle Ridge to someone wanting to rent in Ashburn. The staff is always helpful, professional, and courteous. The grounds are kept well. It's close to many dining, entertainment, fitness, and shopping options.

Current Resident 1396698

Verified Resident • 2023 - 2026

No lo recomendar?a. Estuve en otro apartamento en esta misma comunidad. Y no escuchan ni atienden mis reclamos a tiempo. Ahora estoy en otro apartamento en la misma comunidad. Con la oportunidad de que ser?a todo distinto al ser otro apartamento pero mi experiencia es la misma o peor. Desde el d?a 1 que estoy aqu?. Le dije al encargado de las cosas que ten?an que arreglar varias cosas. como la luz de la sala. Las persianas de los dormitorios. Las puertas del repostero que no tiene. Las manijas de las duchas en mal estado. Pero no escuchan. Pero sin embargo el apartamento nuevo de abajo hizo el reclamo de la filtraci?n de agua. Que tambi?n me afectaba a mi. Sin embargo. Mis reclamos no fueron atendidos. Pero si subieron a mi apartamento para solucionar el problema de filtraci?n de agua del apartamento de abajo. Las chapas de las puertas son viejas. Y obsoletas. No tienen llave y est?n en mal estado. Sin embargo seguir?n pasando los meses y yo seguir? esperando. Sin embargo hay que ser muy puntuales en el pago de la renta de lo contrario te env?an a corte. Como una vez que lo hicieron y injustamente tuve que ir y luego el abogado frente a m? se disculp?. Yo pago puntual mi renta. Solo somos 2 personas. No hacemos ni fiestas. Ni ruido no tomamos alcohol. No fumamos. Pero si sentimos el olor constantemente a marihuana. Y esto afecta a mi hija. Yo en lo particular . No recomendaria este condominio a nadie.

Current Resident 986408

Verified Resident • 2019 - 2026

I have lived here since 2019. This used to be a great place to live. I will be moving when my lease is up because this place has gone down hill. I hate living here now and would advise anyone to find another complex to move to. The staff is terrible, nothing ever gets fixed, you get no notice of anything, they charge for the most unbelievable things like we are owners or something, I feel like I live in the ------ but pay what it costs to live in a nice town house. Beware!!!

Current Resident 102764

Verified Resident • 2010 - 2025

The property when I moved in was in pretty good shape; over the years it has taken a beating and had multiple new managers. It is clean and quiet most days, I've never had issues in the almost 20 years there.

Current Resident 1372015

Verified Resident • 2023 - 2025

To start, this fedback that's requiered should not be 200 character long. The neighborhood it's nice it requieres more maintenance for the stairways and HVAC equipment. Personal are very polite and helpful.

Current Resident 1072045

Verified Resident • 2015 - 2025

I would rate the overall apartment rating to be 100% effective, in managing and responding to the needs of the tenants. Fast, effective and efficient office management team and quick maintenance issues fixed immediately.

Iambelle

Resident • 2025

Awesome staff! The people here are super friendly. The staff is heartwarming and all issues are fixed on time. Their pool is amazing! Super clean, and the lifeguard is so friendly and caring. 10/10 recommend.

Current Resident 131820

Verified Resident • 2016 - 2025

Most of the request takes multiples at attractions to get resolved, for an example the thermostat was not connecting to the Wi-Fi and now with the replaced thermostat, they air conditioning has stopped working, there is always a new surprise

Current Resident 1350084

Verified Resident • 2023 - 2025

My experience at saddle ridge apartments in Ashburn VA has gone downhill. Three weeks without a dryer even though a maintenance ticket was submitted and going into the leasing office multiple times. I even came home for two hours from my job so that they can repair a stain in the roof and no one came by. They claim that it's a bird's nest and that it was removed. That's not the case. I informed them that the dryer still isn't working. I haven't heard anything more. So now on Sundays I have to find a laundromat to dry my clothes. So much for washer dryer in the unit. Very disappointed about this situation.

Current Resident 1341311

Verified Resident • 2024 - 2025

The Best Community I stayed so far. Friendly staff. Staff completes any repair / help asked as soon as possible. The activities organised by the leasing office are very impressive. Pool & Gym maintained very well.

Current Resident 1144607

Verified Resident • 2022 - 2025

We enjoy the complex and the location. Unfortunately the people tend to ruin the experience. Neighbors smoking cigarettes and Marijuana daily so you can't keep your sliding down open to enjoy the weather. Neighbors slamming their front doors when they come in and out causing our apartment and items to shake. Neighbors who work on their cars in their garage area like it's a mechanic shop; drilling,revving the engine, etc. If people had more common sense and respect for others, this place would be amazing.

Current Resident 1338389

Verified Resident • 2024 - 2025

A few months in, and we love the place. No big complaints to speak of, and the few small things we brought to their attention were corrected within 24-48 hours. Office and maintenance staff we've interacted with have been great. Quiet neighborhood too, with none of the car tampering, loitering etc I read about in other neighborhoods.

Current Resident 1323048

Verified Resident • 2024 - 2025

Muy buena atenci?n buena ubicaci?n solo el parqueos est? en n muy malas condiciones necesitan echar asfalto para reparar los baches pero por lo dem?s est? todo bien me gusta mucho este lugar es muy acogedor

Current Resident 996819

Verified Resident • 2021 - 2025

Overall it's a great location, but the age and quality of the apartments is not worth the price. Over the past 4 years, I've seen more people crowding in apartments, including one unit with 3 pit bulls. The maintenance is wonderful and very responsive, and front office staff is helpful. I like the pizza days and events. I willn not be renewing my lease for these reasons.

Current Resident 1304865

Verified Resident • 2024

Great community, staff are really friendly, keeping up with all events, a lot of give aways, food on holiday events, overall cleanliness and appearance is great, quiet and friendly neighbors, trash collection service is really amazing.

Current Resident 1303637

Verified Resident • 2023 - 2024

Bueno para mi es un excelente lugar tranquilo muy limpio es un lugar agradable para vivir es muy axesible a muchas tiendas gasolineras restorante y el personal todos muy amables y atentos as? que si Dios quiere seguiremos en estos apartamento

Current Resident 978156

Verified Resident • 2020 - 2024

Use to be good and known the property is going down. The apartment is loud you hear everything your neighbors do. Trash pickup is a hit and miss. The quality of the apartments is not worth the price you pay for.

dancingfox101

Resident • 2024

Property manager and assistant manager yuleima

Property manager Richard and assistant manager yuleima did amazing with helping. Some delays happened but Richard was able to get me the apt on time. Assistant manager yuleima made sure that my belongings that were sent to another apt was delivered safely to my new home. The community is clean and quiet. The managers went above and beyond!

Current Resident 1278038

Verified Resident • 2024

The staff is nice the apartment not so great deck had chipped wood. The kitchen was very dirty in caninets with good stains ? sad to try and clean it. Had roaches first week that I moved in had them spray and still an issue. I have lived in Ashburn in past and never was an issue with roaches?

Steven_D871

Prospect • Visited 2024

The staff members are very professional. They do events here do the tenants ( cook out, cup cake day, etc ) Management (Richard) is very friendly and professional.. Ok, overall great place to live I would recommend these apartments to everyone

Current Resident 1256703

Verified Resident • 2023 - 2024

It is average! 80 of 100! It needs to clean the hall ways more often! Clean after the dogs! Need more lights at night! Pool need to be open more than it is now! It need to check the apartment for bugs !

Current Resident 1251362

Verified Resident • 2022 - 2024

Yes I am not happy, the fire leads broken into my home without any fire in my apartment. I am not happy. And people taking trashes and some foods are on the floor. There alote bugs comes inside my apartment.

Marlon_M458

Resident • 2024

We been here around 4 month and we are happy with the service i

The staff member are very professional, they do events here do the tenants ( cook out, cup cake day, etc ) Since its not summer cant say much about the pool but I hope its great. Management (Richard) is very friendly and professional. Choul (maintenance manager) very professional and respectful. July ( office manager) also very professional and friendly. Ok, overall great place to live.

Current Resident 1245656

Verified Resident • 2022 - 2024

Yuli and Richard are amazing, professional and friendly. The maintenance staff are wonderful as well whether we need something fixed it's done very quickly and all are very friendly. We love living here.