B
B
Award Winner
20070 Coltsfoot Terrace, Ashburn, VA 20147

4.0

(237 Reviews)
$2,020 - $12,768/mo

Reviews

4.0 rating

237 total reviews

(

122 Verified

)

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Current Resident 406957

Verified Resident 2014 - 2017

5.0

10/14/2017

Management and maintenance crew are very receptive and friendly and helpful. Great place to live in.lanscape is good, pool is well taken care of even though am not a pool person .fitness center is also great.

    Property Manager Response

    10/26/2017

    Thank you so much for taking the time to share a review of our community! Our staff works very hard to make sure Saddle Ridge is an enjoyable place. If there is anything we can do to improve your experience please let us know.
    Review Author Icon

    Current Resident 388604

    Verified Resident 2016 - 2017

    4.0

    8/26/2017

    Nice place to live!!! Great staff, always can count on them . Very close to shoppings center and convinience store, gas stations and restaurants. Nice comunity, the school is very close, church . Like it.

      Property Manager Response

      8/27/2017

      Thank you so much for taking the time to review our community. Our staff always appreciates feedback so that we can continue to improve your living experience here at Saddle Ridge. If there is ever anything we can do to improve your stay with us please let us now.
      Review Author Icon

      Current Resident 383867

      Verified Resident 2016 - 2017

      5.0

      8/15/2017

      My experience in the saddle ridge community has been completely pleasant and if there ever was an issue in my apartment it was solved immediately I am so glad to live in such a helpful community like saddle ridge

        Property Manager Response

        8/15/2017

        Thank you for your kind words and taking the time to review our community. Feedback is always appreciated. Please let us know if there is anything we can do to improve your experience with us.
        Review Author Icon

        Current Resident 378549

        Verified Resident 2017

        4.3

        8/3/2017

        The neighbors have very friendly and my best pal has other dogs he can make friends with. Being in a smaller community and hearing the property manager talk and know her tenants is a comforting feeling.

          Property Manager Response

          8/3/2017

          Thank you so much for taking the time to review our community. Our staff works very hard to ensure Saddle Ridge is a wonderful place to call home. Please let us know if there is anything we can do to improve your living experience with us.
          Review Author Icon

          Current Resident 333762

          Verified Resident 2017

          4.8

          4/19/2017

          Great office staff always willing to help with any situation. Clean apartments

            Property Manager Response

            4/19/2017

            Thank you for the kind words, and for taking the time to review us! Please let us know if there is anything you need in your home.
            Review Author Icon

            Current Resident 333739

            Verified Resident 2017

            4.3

            4/19/2017

            Office workers are friendly and helpful. Maintenance people are quick and efficient. No problems with neighbors. A very nice community to be living in. Only problem I've ever seen are from the tenants, some of them drive to fast through parking lot on curves.

              Property Manager Response

              4/19/2017

              Thank you for taking the time to review us! It means a lot to our staff to know you are enjoying your stay with us. Please let us know if there is anything we can ever do to improve your experience with us.
              Review Author Icon

              Current Resident 333470

              Verified Resident 2017

              4.5

              4/18/2017

              Overall good. . .

                Property Manager Response

                4/18/2017

                Thank you so much for taking the time to review our community. We hope you continue to love living at Saddle Ridge.
                Review Author Icon

                Current Resident 330364

                Verified Resident 2016 - 2017

                5.0

                6/6/2017

                Nicole Vaka and Taryn Burchett are extremely responsive to any needs and concerns. This property is quiet and well maintained & hallways are well lit. This is my second time living in this community.

                  Property Manager Response

                  4/18/2017

                  Thank you for the kind words and the great review! It means a lot to our staff to know our hard work is appreciated. Please let us know if there is anything you need in your home, or if there is anything we can do to improve your living experience with us.
                  Review Author Icon

                  Current Resident 329110

                  Verified Resident 2017

                  5.0

                  4/5/2017

                  I couldn't be happier with the community, staff, and the service. Everyone who works for the community is very polite, friendly, and responsive. Im so glad to live in such a great community like saddle ridge.

                    Property Manager Response

                    4/18/2017

                    Thank you so much for taking the time to review our community. Our staff works very hard to ensure that all of our resident feel at home here at Saddle Ridge. Please let us know if there is anything we can do to improve your experience here with us.
                    Review Author Icon

                    Current Resident 322258

                    Verified Resident 2015 - 2017

                    2.0

                    3/18/2017

                    Not a good experience I would not recommend this apt complex.............................. ........................................................... Cc ccccc ccccccccccccccccccccccccccccccccccccccccccccccccccccccccccc c c cc cccccccccccccccccccccccccc

                      Property Manager Response

                      3/18/2017

                      Thank you for your feedback. Our office works very hard to ensure that our residents feel comfortable in their homes and that any concerns that are brought to our staff are addressed in a timely manner. I would like to discuss your experience further to see if there is anything that can be rectified or clarified for you. Please contact our office at your earliest convenience.
                      Review Author Icon

                      Current Resident 78747

                      Resident 2016 - 2017

                      4.8

                      3/3/2017

                      I've lived here for almost a year now. The apartment staff are the nicest, easiest, friendliest people I've ever dealt with. ( Take what I say with a grain a salt of course. ) They are always willing to work with you and help make your time renting here hassle free. The maintenance team always comes the next day or sometimes at the end of the day depending. They fix everything quickly and pretty good! The only time I could see a disconnect happening is if you're expecting this place to either be an actual home of your own and not a rented property, or you forget that the staff are other human beings. I'm not terribly involved with the community, but it's mostly families. It's pretty serene and quiet here, aside from the occasional, harmless high schooler blaring his music. :)

                        Property Manager Response

                        3/4/2017

                        Thank you so much for taking the time to review our community. Feed back is always appreciated by our team, and helps to make sure that Saddle Ridge continues to be a wonderful place to live.
                        Review Author Icon

                        Current Resident 706714

                        Resident 2015 - 2017

                        4.3

                        1/18/2017

                        I've lived at this complex twice within the past 8 years, first for 3 years and the second time for 2 years. I will say that the current management, Nicole and Taryn, are great. If you have any issues they will do their absolute best to get it resolved as quickly as possible. Christian also deserves high praise, especially after having to come to our home at midnight on a stormy night due to a dishwasher that leaked. Overall my experience living there was okay. I can complain about the neighbors but that truly has nothing to do with the property management. Also, forget living right next to the stairs. Neighbors will STOMP their way up the stairs and you will hear/feel every single step that neighbors take through the fairly thin walls. We also discovered that, while cleaning the bathroom, there was MOLD that was painted over the tiling grout which was their method of getting the bathroom ready for the next tenant (being me). If you're on the ground level, be weary of any bugs that manage to somehow get in the tiny window cracks. We had an infestation of ants and centipedes all throughout the year and figured it'd be easier to handle it ourselves with some Raid than to bother asking management only to be told no; in my experience back in 2009 I was told that any pest control I'd be responsible for, so spray can was the easiest approach. Parking is a major issue, making it a complete inconvenience to go out anywhere past 8PM on any given day because upon your return, expect to park about 2 buildings away. Most apartments require parking permits and I feel like perhaps this property should, too. Apartments tend to be overcrowded with multiple drivers and multiple spaces being taken up. Aesthetically, the property is in dire need of an upgrade. Stairs should probably be upgraded to concrete steps instead of wood planks, and the siding could use some replacement as well. As with many other properties that allow pets, dog poop is a MAJOR issue and makes it difficult to want to just sit out on the grass on a nice day cause low and behold: there's probably a ton of poop on the grassy areas. However you will see landscaping crews on almost a weekly basis. Trash is an issue as there's only one compactor for the entire complex and half the time the compactor is always out of order which results on an unsightly dumpster having to sit out right in front of the complext, welcoming new possible tenants. All in all, you couldn't pay me to live here again but I will say that it is a decent first experience for someone living on their own for the first time.

                          Property Manager Response

                          1/19/2017

                          Hi Resident. A lot can change across an 8 year time frame but please know we are more than happy to help with any issues you may be experiencing. Some of the concerns you mentioned, from back in 2009, were from before Bainbridge took over management. Please know that we do offer weekly pest control services and can have your home scheduled for service. We are going to review your other concerns as a team and we encourage you to schedule a time to speak with us in person. Thank you and let us know how we can help!
                          Review Author Icon

                          Current Resident 299372

                          Verified Resident 2016 - 2017

                          4.7

                          1/10/2017

                          I just moved in on Sunday. From what I can tell, the best features of this place are: location (unbeatable access to stores and Rte 7 without tons of can actually get in and out of Ashburn!), QUIET (concrete walls with good carpet and padding), safe without needing gates and access passes to one unseemly hanging around, and the leasing staff are kind and personable. Drawbacks: no microwave in unit, parking not as good as I would like (but still way better than other comparable apartment complexes), dumpster not close enough to my unit, and the bathtub/shower is poorly painted and chipping which was obviously done to save money.

                            Property Manager Response

                            1/11/2017

                            Thank you for taking the time to review our community! We always appreciate feedback. I see that there is a concern about the bath tub mentioned. I would like to discuss this concern with you further. Please contact our leasing office so that we can work on resolving this issue for you with our maintenance team. Let us know if there is anything else we can help with in your new home.
                            Review Author Icon

                            Current Resident 295715

                            Verified Resident 2016

                            2.7

                            12/28/2016

                            The community is average and property is average with small trash compactor. I notice dog poop around the property ground and don't owe a pet. It is a small community with a handful of apartment that older and need renovate inside and out. With

                              Property Manager Response

                              12/31/2016

                              Thank you so much for taking the time to review our community. I see that you have some concerns in regards to dog waste in your section of the community and it looks likes some concerns inside the home as well. If you would be so kind as to contact our office I would be happy to discuss these concerns and work on a resolution with you. Thank you so much.
                              Review Author Icon

                              Current Resident 277429

                              Verified Resident 2016

                              4.8

                              10/28/2016

                              The apartment management and maintenance group prompted to fix my service requests after submitted, they came to take care all requests and explain to me how they will take care of them, for the odor strong smell, they scheduled the contractor to clean up the duct pipe.

                                Property Manager Response

                                10/18/2016

                                Thank you for taking the time to give us your feedback. I'm so very sorry that these issues were not addressed sooner. Please contact our office at your earliest convenience so that we can schedule a visit with our service team to take care of these items for you.
                                Review Author Icon

                                Current Resident 275979

                                Verified Resident 2016

                                3.8

                                10/20/2016

                                Great community. Very responsive leasing staff. Maintenance is done quickly. Nice grassy landscape leading to man-made lake and water fountain providing a very scenic backdrop to the community and an area to take walks as well as bike paths.

                                  Property Manager Response

                                  10/22/2016

                                  Thank you for taking the time to review us and give us this valuable feedback. We shall continue to strive for such high standards. If there is anything we can ever do to improve your stay at Saddle Ridge please let us know.

                                  Updated Review

                                  Review Author Icon

                                  Current Resident 99186

                                  Verified Resident 2014 - 2017

                                  4.3

                                  10/10/2017

                                  This is a very reasonable place to live. The staff that works here is outstanding. Probably the best people I've ever dealt with in a renting situation. They're totally professional, courteous, helpful. The downside? The company has a policy of constantly raising the prices each time you renew. This isn't surprising, considering that it's Northern Virginia, and the cost of living here is insane. But by raising your rent in your apartment, even if you renew, makes living there a temporary thing. After a couple of years in any of their places, it is crazy to stay, since you'll be paying several hundreds more per year for the same apartment that you got a couple of years ago. So the company wants and needs you to move in and out quickly. It's a short-term strategy that gets them good fees but discourages loyalty.

                                    Review Author Icon

                                    Current Resident 266153

                                    Verified Resident 2017

                                    4.5

                                    5/25/2017

                                    This community has been easy to handle - both when searching for a place to live and then when moving in. After living here for a year, I opted to transfer into a larger unit and that process was also painfree. They are very dog friendly as well.

                                      Property Manager Response

                                      8/31/2016

                                      Thank you so much for taking the time to review our community. Our entire staff works very hard to make Saddle Ridge a wonderful place to live and your feedback means a lot. Please let us know if there is anything we can do to make your experience with us even better!
                                      Review Author Icon

                                      Current Resident 254622

                                      Verified Resident 2016

                                      5.0

                                      7/19/2016

                                      The Apartment Management and staff are all very professional and very courteous. This is by-far one of the best places i ever decided to live. I like that there is a fenced in area for dogs to play and a lot of open grassy areas. The Manager is very attentive and quite professional.

                                        Property Manager Response

                                        7/19/2016

                                        Thank you so much for taking the time to review our community. Our staff works very hard to make Saddle Ridge a wonderful place to live. Please let us know if there is anything we can ever do to improve your living experience here with us.
                                        Review Author Icon

                                        Ttculberson

                                        Resident 2015 - 2016

                                        5.0

                                        5/31/2016

                                        From the time I moved in Tyran and Nicole have been the best. If I have a problem they made sure to fix the problem. They are so awesome they always made my daughter and I feel welcome. The apartment is the best I wish I wasn't leaving, this has been the best stay ever.

                                          Review Author Icon

                                          Current Resident 241319

                                          Verified Resident 2016

                                          4.5

                                          7/13/2016

                                          Great and excellent customer service by Taryn and Nicole. They are always very helpful and I appreciate the follow-up emails it shows they really care. I love my place. I would have to say I am glad they are working on the trash area. A mess at times, However I know this is something they are currently working on.

                                            Property Manager Response

                                            5/31/2016

                                            Thank you so much for taking the time to review our community! It means a lot to our entire staff to know that their hard work is appreciated. I see that you mentioned something about getting your patio power washed? Please contact our leasing office and we will be happy to get this scheduled for you. Feel free to let us know if there is anything else we can do to improve your experience here with us at Saddle Ridge.
                                            Review Author Icon

                                            Current Resident 240906

                                            Verified Resident 2016

                                            5.0

                                            5/27/2016

                                            I am glad I'very chosen Saddleridge. The entire process of moving in was smooth & that'she thanks to all the efforts of Taryn. So thank you so much.Neighbors are friendly & we are adjusting to our new home!The only inconvenience, is the trash issue.Wish we had a facility nearby.

                                              Property Manager Response

                                              5/31/2016

                                              We are just as happy to have you as a resident of our community! Thank you for taking the time out of your day to review us. Our staff works very hard to ensure that our residents have a wonderful experience at our community, and your feedback means a lot. I see that you had some concerns about trash? Please let us know in the office if there is anything in particular that we can address for you.
                                              Review Author Icon

                                              Current Resident 228091

                                              Verified Resident 2015 - 2016

                                              4.3

                                              4/5/2016

                                              Amazing, just little shouting neighbours sometimes. Maintenance team is very good, guided by very nice head lady at adminitsration office Nicole. Wish, parking slot can be more in frony of my block. Overall I feel good and safe in this community.

                                                Property Manager Response

                                                4/7/2016

                                                Thank you so much for taking the time to review our community. We are happy to hear that you are enjoying your new apartment home here with us. Please let us know if there is anything you need.
                                                Review Author Icon

                                                Oxbox

                                                Resident 2015 - 2016

                                                2.8

                                                1/25/2016

                                                Floors are not the best. If you want to hear your upstairs neighbors walking around all night plus moving furniture at midnight. They really need to fix the subflooring under the carpets. Master bedroom near front door, you can hear everyone going up and down the stairs all night. Maybe wood stairs are not the best. Master bedroom 10-15 colder during the winter them rest of apartment. When you need something fixed they come pretty fast. But the work they do is a joke. Snow Storm? Don't plan on leaving for a few days. Have not had a full nights sleep in 4 months with neighbors upstairs getting up at 4am and walking around like Godzilla for 45 minutes before they go to work. Told management 3 times and they just send a letter. Maybe they need new flooring, padding , and carpets.

                                                  Review Author Icon

                                                  Current Resident 204658

                                                  Verified Resident 2015

                                                  4.7

                                                  12/14/2015

                                                  We just moved in at the end of November but our experience has been wonderful so far! All office and maintenance staff have been helpful and accommodating during the transition and always have a great attitude when we call or need to come into the office.

                                                    Property Manager Response

                                                    12/15/2015

                                                    Thank you so much for taking the time to review us. Feedback means so much to our staff. We hope you continue to love living here at Saddle Ridge. Please let us know if there is anything you need in your apartment home.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A1

                                                    1 Bed, 1 Bath | 720 sq. ft.

                                                    $2,020 - $6,341

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    B1

                                                    2 Beds, 1 Bath | 875 sq. ft.

                                                    $2,184 - $7,141

                                                    See Floor Plan Details

                                                    B2

                                                    2 Beds, 1 Bath | 875 sq. ft.

                                                    $2,204 - $7,150

                                                    See Floor Plan Details

                                                    B3

                                                    2 Beds, 2 Baths | 962 sq. ft.

                                                    $2,419 - $7,837

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    C1

                                                    3 Beds, 2 Baths | 1,168 sq. ft.

                                                    $2,890 - $12,768

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B
                                                    B

                                                    Renter Ratings

                                                    B

                                                    Review Ratings (from 13 reviews)

                                                    Noise

                                                    3.8

                                                    Grounds

                                                    3.1

                                                    Safety

                                                    3.3

                                                    Office Staff

                                                    3.3

                                                    Maintenance

                                                    3.2

                                                    Neighborhood

                                                    4.1

                                                    Survey Scores N/A

                                                    Review Count

                                                    C+

                                                    Number of reviews in the past 365 days

                                                    13

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    7.92 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage Lot
                                                    • Other
                                                    • Garage
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $50. Comments: Please See Leasing Office for Details | Restrictions: Breed Restrictions
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Rent: $50. Comments: Please See Leasing Office for Details | Restrictions: Breed Restrictions Apply
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioner
                                                    • BBQ and Picnic Areas
                                                    • Balcony or Patio
                                                    • Carpet
                                                    • Cat Friendly
                                                    • Clubhouse
                                                    • Community Center
                                                    • DishWasher
                                                    • Disposal
                                                    • Dog Park
                                                    • Energy and Water Efficient Appliances
                                                    • Fitness Center
                                                    • Granite Countertops in Select Homes
                                                    • Large Closets
                                                    • Large Dog Friendly
                                                    • New Model Apartment Home
                                                    • On-site Personnel
                                                    • One, Two and Three Bedroom Apartments
                                                    • Online Credit Card Payments Accepted
                                                    • Online Payments Accepted
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Pool
                                                    • Recycling Program
                                                    • Smart Apartment-Nest
                                                    • Valet Trash Service
                                                    • Yoga and Spinning Room with Peloton Bikes
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Welcome home to Saddle Ridge, the destination for upscale apartment living in Ashburn, VA. From open floor plans to spacious walk-in closets, Saddle Ridge is the perfect place to call home. Our residents enjoy taking a swim in our resort-style swimming pool, relaxing at our outdoor barbeque area, and working out in our state-of-the-art fitness center. Our community has everything you are looking for in luxury living - like newly renovated apartments with sleek finishes. Stop by today to see our gorgeous new model apartment home!
                                                    Show Less

                                                    Leasing Options

                                                      • None

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    RAM Partners

                                                    A-
                                                    A-
                                                    Communities
                                                    325

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Saddle Ridge Rated?
                                                    Based on 237 number of votes by renters, Saddle Ridge is currently rated 4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Saddle Ridge?
                                                    Saddle Ridge is rated 3.1 out of 5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Saddle Ridge is rated 3.2 out of 5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    What are noise levels like at Saddle Ridge?
                                                    Saddle Ridge is rated 3.8 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is Saddle Ridge?
                                                    Saddle Ridge is rated 3.3 out of 5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    How satisfied are residents with the neighborhood?
                                                    Saddle Ridge is rated 4.1 out of 5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    How satisfied are residents with the staff at Saddle Ridge?
                                                    Saddle Ridge is rated 3.3 out of 5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 7.92 days to their community reviews in the past year.
                                                    Who manages Saddle Ridge?
                                                    RAM Partners
                                                    What is the pet policy at Saddle Ridge?
                                                    Dogs Allowed
                                                    Rent: $50
                                                    Comments: Please See Leasing Office for Details | Restrictions: Breed Restrictions
                                                    Cats Allowed
                                                    Rent: $50
                                                    Comments: Please See Leasing Office for Details | Restrictions: Breed Restrictions Apply
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    April 2026

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Under New Management

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    Saddle Ridge is a 720 - 1,168 sq. ft. apartment in Ashburn in zip code 20147. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,020 - $12,768. Nearby cities include Dulles, Potomac Falls, Sterling, Leesburg, Herndon, Grundy, South Riding, Reston, Chantilly, Centreville, Middleburg, Oakton, and Purcellville.