3.8 rating
267 total reviews
(
194 Verified
)
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Current Resident 1059365
Verified Resident • 2022
3.8
8/28/2022
I truly appreciate the maintenance team and they're devotion to fixing the problem. They are respectful and understanding of the issue at hand. At one point, they contracted out to receive extra knowledge and supplies to resolve the issue. And most importantly, I trust them to be in my home.
8/30/2022
Current Resident 1032756
Verified Resident • 2020 - 2022
4.2
6/6/2022
Enjoyed my stay there, never had a major issue that wasn't addressed. The staff was always friendly and professional, the amenities were good, and we had friendly neighbors. They require more words for me to tell you I liked living there.
6/7/2022
Updated Review
Current Resident 1011013
Verified Resident • 2022
4.0
5/30/2022
It's quit everyone is friendly need to put a gate up blocking Hyde park car break ins over all great place and Alexis is the talk of the community everyone likes dealing with her she is great the emergency call for maintenance not so good the guy told me don't i have another showing and didn't even get anyone out here left water in the tub
6/1/2022
Current Resident 1025329
Verified Resident • 2020 - 2022
4.0
5/13/2022
Living in the community I have had no issues. Would advise to watch out for those that own pets due to the pets feces being left outside in front of walkways and breeze ways instead of being picked up by the owner or the using the areas designated for your pets to use the bathroom with the bags that are provided for picking up their feces.
5/14/2022
Updated Review
Current Resident 634895
Verified Resident • 2006 - 2022
4.8
5/4/2022
Ashton Creek is a friendly apartment community in Chester. The setting is lovely and convenient for all services and interstate access. Parking is ample. The office staff is understanding and responsive.
5/5/2022
Current Resident 1007262
Verified Resident • 2021
3.8
3/16/2022
It’s been ok……..,,,,,,,,,,…,,,,,,,,,,,,,,,,,,,,,,,,,,,………………………………………
3/17/2022
Current Resident 993286
Verified Resident • 2020 - 2021
2.7
1/28/2022
Staff turnover, communication, maintenance doesnt complete maintenance does not pick up trash on grounds when snow does not put salt down. Pest control comes to one person house in the building instead of everyone..
2/2/2022
Current Resident 984168
Verified Resident • 2021
4.7
12/26/2021
Ashton Creek es un lugar tranquilo, confortable y muy seguro para vivir. Ofrecen un buen servicio con personal muy capacitado y amable. Arrendamientos asequibles, buenos precios, apartamentos amplios. Me encanta!!!
12/28/2021
Current Resident 973540
Verified Resident • 2021
5.0
11/19/2021
Nice quiet place to live. I enjoy the upgrades and improvements that are being made to the complex on a consistent basis. Management is great and communication is consistent. Community events are well organized and thought out.
11/23/2021
Former Resident 791673
Resident • 2019 - 2021
2.0
11/1/2021
I lived at Ashton Creek for 1.5 years. I was forced to cancel my lease early due to the nasty conditions of my apartment. Since moving in, there was a huge issue with roaches. When I brought this up to management, all she said was "I used to have roaches. They aren't that bad". Ummmm....what?!? They did have people out there to spray, but that didn't help the infestation. They finally bombed my apartment which helped for a little but, but the bugs came right back. I finally had enough and broke my lease. Not only did this apartment come with a roach infestation, but also a never ending supply of dog Feces and cigarettes butts. The neighborhood kids also like to sneak around causeing issues like vandalizing and stealing property. They also like to sneak behind the apartments to smoke marijuana. I do NOT recommend this apartment. Do not waste your money.
11/4/2021
Updated Review
Current Resident 605217
Verified Resident • 2018 - 2021
4.8
10/8/2021
I have several appliances getting ready to die, but they currently work. I have some ceiling stucco and a few of the doors that are warping due to showers and rain. My HVAC is very old and caused one of the latest issues with water damage. I like the apartment very much, but it would be much nicer if some of the paint were renewed (I've been here 3 years and it's a low grade paint that gets dirty very easy and is difficult to clean). The exterior doors need better insulation to cut my energy costs. Other than that, its a very quiet safe, courteous community.
10/11/2021
Updated Review
Current Resident 620782
Verified Resident • 2013 - 2021
4.0
10/8/2021
I made comments on community bulletin board but I guess who ever manages it didnt like what I had to say !! Cant accept the truth I guess . Trash compactor is always jammed and recycling bind had trash around it for almost a month before it was cleaned up. Property management let a awesome maintenance supervisor leave , worked him to death and thats not right . Cant wait to be able to leave this apartment complex.
10/11/2021
Current Resident 955621
Verified Resident • 2021
3.2
10/8/2021
Its all about the money here. One lady in the office had a bad attitude. You pay all this money to live with roaches. Need to do lower prices and get better washers and dryers. They also need new stoves
10/11/2021
Updated Review
Current Resident 266673
Verified Resident • 2017 - 2021
5.0
10/8/2021
My experience has been very pleasant. This has been the best complex I've ever lived in. The staff is very helpful and friendly. Especially all of the tent office staff and when Chris was here from maintenance. He was the best.
10/11/2021
Prospective Resident 453275
Prospect • Visited 2021
5.0
9/22/2021
I recently applied with Aurora and during the application process she communicated well and was able to find an apartment with all my demands.. the process took about 48 hours and I was provided with updates every step of the way… Thanks for all your hard work!
9/29/2021
Prospective Resident 562674
Prospect • Visited 2021
4.8
9/14/2021
I love the apartments in Ashton creek. they are very clean and upkeep is amazing. the dog park is my favorite part because I am able to just let my dog play with others or even by herself. Overall the apartment complex is beautiful.
9/15/2021
Current Resident 937589
Verified Resident • 2021
3.8
8/11/2021
Great staff, quiet neighborhood and easy living conditions. The staff was extremely helpful before we considered moving here. Very professional and knowledgeable staff, did everything they could for us while we were moving
8/16/2021
Current Resident 936662
Verified Resident • 2020 - 2021
2.8
8/9/2021
I am in unit 4040 and the first week of moving in my ceiling fell through. It took them 5 days to fix the huge hole in the ceiling. The apartment also flooded during a storm once and the carpet wasnt changed. They just put a bunch a fans and dried up the water. It has a moldy smell in the apartment as I write this review. I dont recommend this unit to anyone if advice you choose another unit or apartment complex
8/16/2021
Current Resident 571414
Resident • 2020 - 2021
5.0
7/14/2021
My family absolutely loves Ashton Creek. We spend most of our time on the patio and at the dog park. We are so happy they started doing weekly Food Trucks! The office staff is always friendly and looking to help in any way they can. We are so happy we moved here!
7/16/2021
Updated Review
Current Resident 400194
Verified Resident • 2017 - 2021
4.8
6/29/2021
I havent had any issues with my community. The only complaint I would have is lighting in the parking lot and around the building at night. For safety reasons as a female this would be appreciated if we could have that because its very dark around the corner at night
7/5/2021
Updated Review
Current Resident 811729
Verified Resident • 2019 - 2021
5.0
6/2/2021
Ashton Creek is a quaint, aesthetically pleasing community located in the heart of Chester. Creek views, greenery and majestic trees showcase an earthiness vibe. Ashton provides and promotes a safe community with tips and newsletters. The customer service is impeccable. The social activities are unparalleled and unique while providing something for everyone. Ashton supports local businesses and arranges for food trucks to visit the community.
6/2/2021
Vmoultrie
Resident • 2021
2.7
5/23/2021
My husband and I are in the process of moving into an Ashton Creek apartment and completed our move-in inspection. The apartment is in poor condition and it looks nothing like the model in terms of quality. My first impression is PRG Real Estate Management does not invest their earnings to improve living standards/conditions. It’s 2021 and the washer/dryer appears to be from the 70s/80s. The model and model photo washer/dryer wasn’t old, which in my opinion is misleading. We are ok with the white kitchen appliances but making the change to stainless steel should be a priority. The refrigerator could be bigger and the stove upgraded to flat top. The sink is not two sided which I knew about when leasing but it’s like, why? The closets haven’t been updated with the new standard white wire shelving. There’s trash on the floor in the master bedroom. The patio is filthy with rotted railings. The front door apt number has rusted nails sticking out. Multiple cracks in the ugly popcorn ceiling. There’s no microwave and no linen closet. The toilets were dirty and there’s dust in the corner of the ceilings. It smells bad like cigarette smoke. These apartments are extremely overpriced. It’s disappointing and I’m glad we’re only leasing here until our new home is built. Already counting down the days. Please invest in making this a better place for your tenants. The return on that investment will be huge.
5/24/2021
Current Resident 869447
Verified Resident • 2020
4.8
2/2/2021
Clean quiet apartment in a beautiful setting that is close to shopping, dining, entertainment and interstate for quick access to the city. I would highly recommend to someone looking for an apartment. The entire staff is great.
2/5/2021
Current Resident 867816
Verified Resident • 2019 - 2020
4.0
1/28/2021
I love my community, I feel like they really care and try to make this home for us and our families. Its pretty quiet and safe here in comparison to a lot of other neighborhoods. My kids love to go to the playground and go for walks, and the commute to stores and work is so close!
2/2/2021
Current Resident 862935
Verified Resident • 2020
3.5
1/14/2021
The housing is nice and most of the staff is courteous however I have had some complaints with the exterior of the bulidings and upkeep. there are dogparks but people do not pick up after their pets so it is covered in fesces and while it is nice to have pet pick up areas located around the property the bags are always empty. i prefer to take my dog down the road to a nearby dog park due to the clenliness. There are also lots of lights located to keep the parkinglot well lit at night however most of the lights are out so it is very dark and sketchy after the sun goes down.
1/16/2021
Rosemont I
1 Bed, 1 Bath | 710 sq. ft.
See Floor Plan Details
Rosemont II
1 Bed, 1 Bath | 744 sq. ft.
$1,512 - $1,923
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Rosemont III
1 Bed, 1 Bath | 790 sq. ft.
$1,787 - $2,069
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Fairmount II
2 Beds, 2 Baths | 974 sq. ft.
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Fairmount I
2 Beds, 2 Baths | 940 sq. ft.
$1,675 - $2,066
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Fairmount III
2 Beds, 2 Baths | 1,020 sq. ft.
$2,051 - $2,513
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Westover I
3 Beds, 2 Baths | 1,128 sq. ft.
$1,821 - $2,319
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Westover II
3 Beds, 2 Baths | 1,162 sq. ft.
$1,846 - $2,351
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Westover III
3 Beds, 2 Baths | 1,208 sq. ft.
$1,871 - $2,366
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 17 reviews)
Noise
3.9
Grounds
3.9
Safety
3.9
Office Staff
4.1
Maintenance
3.4
Neighborhood
4.3
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
17
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
5 days
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Ashton Creek is a 710 - 1,208 sq. ft. apartment in Chester in zip code 23831. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,512 - $2,513. Nearby cities include Colonial Heights, Chesterfield, Petersburg, North Chesterfield, Hopewell, Prince George, Sandston, Richmond, Highland Springs, Midlothian, Bon Air, Moseley, and Mechanicsville.