Ashton Creek

Current Resident 435322

Verified Resident • 2016 - 2017

I enjoy residing at Ashton Creek Apartments, and the staff is wonderful and everyone is so very kind and caring, I really love it alot and plan to stay hopefully get some friends or family to join too thank you

Current Resident 434941

Verified Resident • 2017

I love the apartment and the area. The only bad part is once a month it seems they have to come in to check something out. I am glad they want to keep up with things but it seems they could do it a little more spread out.

Current Resident 431319

Verified Resident • 2017 - 2018

I love living at Ashton Creek. Everyone is so friendly, the maintenance crew is very professional and get things done in a timely fashion. If you're looking for a quiet, well taken care of community, Ashton Creek is it.

Current Resident 430466

Verified Resident • 2015 - 2017

It’s has been so many changes . One person says one thing and someone else will tell you something else. Not having at payment box on the office door is a real inconvenience. ...........................................................

Current Resident 225195

Verified Resident • 2017 - 2019

Ashton Creek has been a great place to live. The maintenance staff is always prompt and efficient. The ladies in the office are always nice and try to help whenever they can. I have lived here for over two years and have had a wonderful experience. I love getting to know my neighbors and love that the management always offers events to get the community together and/or involved. I know I will have many more years here and look forward to all of them.

Current Resident 428683

Verified Resident • 2017

The only real issue I’ve had is I’m tired of stepping in dog poop everyday because people are too lazy to pick it up. Which their were video cameras up and fines given. Other than that I’ve enjoyef living at Ashton creek apartments and as long as my rent doesn’t go up that much since I am a short term renter then I’ll continue to live here.

Randall_B

Resident • 2014 - 2017

I give this complex a 2 stars based on schools. The complex changed management 4 times within the last 3 years. The leasing and maintenance staff do not have customers services abilities. The maintenance staff reports tickets completed without doing them. Everyday the property rules and regulations are being made without residences being informed. I can't wait to leave now my child graduation.

Current Resident 400556

Verified Resident • 2014 - 2018

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Current Resident 398783

Verified Resident • 2016 - 2017

The team here at Ashton Creek will make you feel like family and will call you by your first name very quickly. Maintenance personnel are also very professional and take ownership of the place. Great place to live!!

Current Resident 397314

Verified Resident • 2017

The apartments are nice but they keep changing management especially to people that worked really hard all the time and took care of the residence. They have a horrible trash issue there is only one dumpster for all these residents. There also isn't a mailbox I have to go to the apartment complex next- door to mail my mail because the office is closed

Current Resident 388483

Verified Resident • 2015 - 2017

The apartments are being updated but only if there empty. So for what we pay I would think they would want to update their current residents units as well. It's not a bad apartment just a little pricey for the unit with no updates

Current Resident 378300

Verified Resident • 2017

Please don't move here management is terrible and will give you the run around Example : I had a issue that has been on going came Into the office to follow up another employee says the other not there the next day the person no longer works there !!

Current Resident 360268

Verified Resident • 2016 - 2017

Ashton Creek apartments is a safe and nice community to live at. I had a couple of issues in the past with maintenance but everything worked itself out and I would recommend these apartments. Thank you management for everything.

Current Resident 357909

Verified Resident • 2015 - 2017

Ashton Creek property haves been a great place to live when you need help for the staff someone is always there and the maintenance team always take care of your needs if your thinking about a place with a great staff & community this is the place for you just like it is for me...

Llahn0218

Resident • 2016 - 2017

I lived there from April 2016 to March 2017 and broke lease due to toxic mold that almost cost me my life. I reported a flooded room during rain and it was left sitting there for days then fan dried. I expressed concerns for mold because I could only imagine how many times that had happened. Towards the end of my experience there I became so ill I couldn't even get out of bed. I hired a professional testing company to test and the results were terrifying. There was mold through the entire ventilation system as well as tremendous amounts of fungus. Years worth of growth. The building was not up to code and previous tenants had reported such and that was not disclosed before myself and my 3 kids moved in. When I forwarded the test to corporate...I was shut down. They sent a letter trying to lie about me reporting the mold previously to a maintenance group who can't even properly replace a weather stripping on a door. Instead of being apologetic they continued to charge us rent after we were gone as well as utilities that weren't even being used bc we moved. As well as an early termination charge. I now have permanent nerve damage and continue to have bedridden days. That place destroyed my life and took my childrens mother from them. I am compiling my medical records that are related to this place and filing a lawsuit. ------------------------------------------------------------------------------------------------------------------ and tell me about your experience. I strongly discourage people from moving there. The management is terrible to say the least. Especially do not rent unit ----. Unless you want to ruin your life.

Current Resident 331810

Verified Resident • 2014 - 2017

Thank you, watch for maintenance people entering your apartment without prior notice, they will just come and fix something that you never asked. Hope the management will look into this issue so residents will not just guess what is next to occur.

Current Resident 590463

Resident • 2015 - 2017

I have lived here for approximately 1.5 years. The staff are constantly changing, maintenance is rude, parking is horrible, and there is only one dumpster that is constantly full. Parking is horrible!!!! If you want a parking spot, you have to be in by 7pm or you can forget it, you're walking a good distance to your apartment. There is a huge pest problem as there are spiders, centipedes, worms, snails, and a ton of frogs outside the apartment. There a many many stray cats roaming around and peeing and pooping on the property and nothing is being done. When it snows, maintenance does a horrible job of shoveling or pre-treating. Kids are outside yelling and running all hours of the day and are just misbehaved. Office staff have no clue to what they're doing and are always lying. Plus, there is a subdivision being built in the middle of the complex!!!! No I wouldn't recommend ANYONE to live here EVER.

Current Resident 318279

Verified Resident • 1999 - 2018

Its old and dated and they have yet to renovate our apartment which has old appliances, peeling cabinets, old carpets, and nothing is "modern". The location is good and the new management has been making visible efforts to improve things but until they bring our apartment up to date I'll never be satisfied given the rents I pay and have paid over the stay here. Right now the only reason we are still here is because its too big of a pain to move.

Current Resident 314592

Verified Resident • 2017

I love living at Ashton Creek. It's a great location, conveinant for work, school, friends, and great rental price! If I were up for renewal today, I would definitely renew with them! Love the features of my apartment, parking is never a hassle, and I never hear my neightbors!

Current Resident 310199

Verified Resident • 2017

Ashton Creek is one of the best places to live. The office staff is courteous and are always there to listen or help with problems. The community is beautiful and for the most part quiet. I love the apartment itself as well.

Current Resident 306642

Verified Resident • 2015 - 2017

My review is very negative. I'm sure you won't want people to know that. Kind of like the front of the complex being nice and looking like a decent place to live from the street, you only want the place to look nice until you've roped in the tenants.

Current Resident 302970

Verified Resident • 2012 - 2017

I have been a resident at Ashton Creek Apartments since 2012, and the office staff, maintenance staff, and property management company have changed several times. Typically, there's at least one person on the front office staff and maintenance staff that is decent; however, the most recent changes that were made when PRG took over is absolutely HORRIBLE!! I am uncertain where they found the staff at, but many residents are not satisfied with the services that are being provided. The Property Manager is very unapproachable. She's rarely in the office, and if she is she's typically in the back of the building on her phone while smoking a cigarette. If you ask to speak with her, she comes in as if she's annoyed that you're disrupting or bothering her. The maintenance staff acts like they have a problem when you indicate that they may not enter without permission (resident being present). I had to put in more than one work order to get the same issues fixed in my apartment because they do not try to resolve the issues the first time around. I recommend that residents make sure that they are available to be at home when maintenance come to complete work orders so that you can monitor them. Previously, I have seen them touching/using my paper towels while working, the maintenance worker laid his nasty coat on my sofa, the maintenance supervisor put his hands inside of my ice while checking the ice maker. My issue with this is what if I was not home to see this foolishness? They should not be using residents paper towels; his hands were dirty and he touched the top of the roll while taking paper towels off and if they need to use paper towels they need to bring them. The maintenance supervisor hands were not clean so what if I would've used that ice not knowing that he had touched it. Lastly, is it nasty for them to lay their personal clothes on residents furniture considering the fact that they are laying on the ground/floors, and completing several nasty tasks while at work. Also, when you ask to speak with someone from corporate the front office refuse to provide the contact information. In a nutshell, the Ashton Creek staff as a whole is unprofessional, unsanitary, rude, and don't follow up. I hope that something is done about the current staff asap. So far as the property itself, it is not the worst. For the most part, it is a quiet community and lowkey, which I like. Every now and then, there are new residents that move in and they are not the best. Currently, the property is going through a transitional phase of upgrading the property so I have an older model apartment. This does not bother me as I am only renting and it's not my personal property so I don't care about the upgrades. I have seen some of the newer apartments, and I am not that impressed. If Ashton Creek can ever find some good staff and keep them, I feel that it would be much better. Unfortunately, that is not the current situation.

Current Resident 291858

Verified Resident • 2016

Overall, the complex is a nice area to live in, and very convenient, I feel the complex needs to get a better system setup to receive phone calls from the residents! Its horrible that you have to walk all the way to the rent office sometimes when you have an emergency!

Current Resident 41821

Resident • 2014 - 2016

Had to leave due to mildew/mold constantly forming around windows on the walls and horrible windows seals. Told all 3 management companies and they said they knew they needed to be replaced. Never was. Had to put plastic seal up to control the draft and mold. Bedroom had horrible insulation and would be a good 5-10 degrees different from the rest of the apartment. Old appliances would cause electric bill to be over $90 for 720sqft. Had many issues with all 3 managements with getting things fixed, would takes weeks or never happened. As nice as the renovated units are they only solve part of the problem aren't addressing the bigger issues. Also you can hear conversation above/below the units. Also the tubs creak tremendously. As of this review, this company has refused to return phone calls about my security deposit. It's been 3 months and still have yet to receive it.

Current Resident 287383

Verified Resident • 2014 - 2018

These apartments look nice but need some updates. The current management seems to be trying hard to turn this complex into an interactive community. Still a work in progress but they are trying to solve some of the problematic issues as best as they can.