3.8 rating
267 total reviews
(
194 Verified
)
Trending topics in reviews
Summarized by generative AI from text of customer reviews
Sort:
Current Resident 696165
Verified Resident • 2018 - 2019
3.8
9/17/2019
The apartment complex is located in a nice quiet area in Chester. Its minutes away from CC Wells Elementary School, which is also a great school, if you have children. Its close to small shopping centers and gas stations. Im trying to save money to get a house built, so therefore I can stop renting. I would recommend this apartment complex, but view the apartment that you will lease before signing the lease.
10/8/2019
Current Resident 178053
Resident • 2018 - 2019
5.0
5/10/2019
This community is well kept and improving by the day! They instituted a valet trash system which really cut back on trash/litter. They started power washing all the buildings, painting, renovating and landscaping. So pleased!
1/30/2020
Current Resident 634896
Verified Resident • 2017 - 2018
4.7
5/3/2019
Super friendly staff, maintenance has always fixed any problems that come up and love how we can have a place to let our two dogs run free in the dog park, also have never had any problems in the area and i loved how the pool is always clean.
10/8/2019
Current Resident 604404
Verified Resident • 2015 - 2019
5.0
6/27/2019
Ashton Creek is a great place to live! My children and I have lived here for 4+ years and this is definitely home! The staff are great and its so quiet and I never have any issues! Highly recommend Ashton Creek!
10/8/2019
Current Resident 600686
Verified Resident • 2018
1.7
2/5/2019
Dont move here ! Save your money! Waste of time nasty roaches everywhere! Save your money! Dont move here ! Has not been pleasant whatsoever dllllllllllllllllllllllllllllklllllllllllllllllllllllllllllllllllllllll Ll save your money Mllllllll
1/17/2020
Current Resident 592261
Verified Resident • 2017 - 2018
3.2
1/14/2019
Good location, cheap rent for space. Need to update washer and drier stove refrigerator. People with kids do not need upstairs apartments. Bathrooms too small need garden tubs installed. Master bedroom needs to be bigger with bigger bathroom. t
10/8/2019
Current Resident 581057
Verified Resident • 2017 - 2020
5.0
4/22/2020
Excellent maintenance service. However, I only ask for Chris. Been here 2 years and always a fast turn around when repairs are needed. Always cleans after service and done right the first time. Nice quiet place to call home
10/24/2019
Current Resident 558920
Verified Resident • 2018
3.7
10/18/2018
The office and maintenance team are the best..you guys have always been there for any questions or repairs..Ive been here 6 months and Im glad I chose Ashton Creek as my new home..so far its been an awesome experience..thank you so much team..and as always, keep up the great work!
Current Resident 554635
Verified Resident • 2018
3.7
10/12/2018
This is a wonderful community to live in very quiet spacious the leasing staff is very supportive . I would recommend this property highly to my friends. The location is great and central to everything.
Updated Review
Former Resident 11331
Resident • 2016 - 2018
2.0
10/9/2018
I have lived here for the last 2 years and i must say it is not worth it to live here. I did a walk through before moving out with a manager and her name was Shauna and she told me everything was fine and i would get my deposit back. I called and and was told i owed them money. Management has changed several times. Their lack of professionalism is the worst. Trust me when i say, they are nice at first. But after that, you're living in a place from hell. They are full of excuses there. They are now doing renovations and i guess them not giving security deposits back is what is paying for the not so great renovations. I lived in a renovated apartment where the bathroom handles constantly fell off as well as the kitchen drawers would randomly fall out on the floor. There was mold in my kitchen under the sink and they painted over it instead of fixing it. If this was the last place on earth to live, i would sleep in my car. They also have only one dumpster and residents throw their trash on the ground and it is often trashy.
Current Resident 546623
Verified Resident • 2018
3.2
9/23/2018
Jajsnsmskaksmsmsmsnsnsmslzosnnsjkaolsmmkakkakkskksmsmmsmmsm
Current Resident 532002
Verified Resident • 2016 - 2018
5.0
8/24/2018
The apartment complex has been amazing and the staff here is wonderful. The apartment size and price is very competitive with the other apartments in this area. The location is great because it is centralized from Colonial Heoghts and Midlothian.
Current Resident 521748
Verified Resident • 2016 - 2018
3.7
8/2/2018
Average apartment rental, nice apartments friendly office staff but slow response from maintenance when putting in a request took over a week the location is good like how it's hidden they maintain the property very well they do events at the office added a nice dog park which is great
Current Resident 509471
Verified Resident • 2017 - 2019
3.5
10/3/2019
I have lived in this apartment complex for almost two years and I do not have any specific complaints. I do not wish to participate in anymore surveys. I would appreciate it if my name would be taken off of the email list for surveys.
8/21/2021
Current Resident 509091
Verified Resident • 2015 - 2018
3.8
7/5/2018
I rate the Ashton Creek Apartments as an above average apartment community. Its location is convenient to shopping needs and to downtown Richmond. The management office offers various activities for through out the year for the young and older residents. The community is safe and has little to minor crimes. The Ashton Creek Apartments are very nice some with fireplaces and all have washer and dryers. They have front door trash pickup or a community dumpster for whatever your needs.
Current Resident 506247
Verified Resident • 2017 - 2018
5.0
6/28/2018
Heather (Manager) and her team are excellent with customer services and are consistent with their levels of service if you need anything within her means she will try her best to accommodate you. I can be very absent minded there were things I kept forgetting during my move and she kindly called to remind me always a smile on her face and very approachable she has made tremendous improvements in the community. I plan on staying for a few years and I wanted a community where I am comfortable and feel safe and Heather has made sure this community is a good fit for my family I will defiantly recommend Ashton Creek to family and friends.
6/28/2018
Current Resident 503462
Verified Resident • 2016 - 2018
2.8
6/22/2018
I have been satisfied and extremely dissatisfied with the work in ashton creek. The office people aregreat but i have always had issues with maintenance because of the time they take to come out and fix my problems. I put one in a week or two ago and it still has not been completed
Current Resident 503461
Verified Resident • 2017 - 2018
3.8
6/22/2018
As a member in public service I know the importance of community relations. Ashton creek has always strived to give its residents quality service. Maintenance is respectful and prompt on taking care of problems. I have a husky and love that Ashton Creek's pet policy has allowed me to have her. The best part is Ashton creek provides potty bags and a dog park. I think this helps with building the Ashton creek community. The apartments are renovated and I love having a real wood burning fireplace. This apartment complex has few problems and crime is low. I feel safe coming home after work and know that my neighbors watch out for each other. This is a great place to live with reasonable prices.
6/27/2018
Current Resident 501320
Verified Resident • 2018
3.8
6/18/2018
It's an old apartment complex that needs a modern touch. Rent is a bit high for the quality you get. Very nice apartment grounds tucked away in the woods. Just a very basic apartment complex for people more concerned about affordable housing than solid amenities. Takes exactly 23 minutes to drive to FT Lee main gate if you are military.
Current Resident 469979
Verified Resident • 2018 - 2019
5.0
6/27/2019
Great Community! Love the scenery. Lawn care is excellent. Fitness room and pool area are well kept. Everyone friendly. The three bedroom apartments are great. Perfect amount of space. The management team is awesome! Great choice! Would recommend to anyone looking for a nice apartment.
8/21/2021
Current Resident 450593
Verified Resident • 2017 - 2018
4.0
2/8/2018
The staff is always very friendly and helpful. Maintenance issues are always handled in a timely matter and taken care of. I do wish that some of the detailed maintenance was paid more attention to when it comes to the grounds. Sometimes I have to pick up random trash on my own and notice that there are some lights on the buildings out that have been out for awhile. Overall, I am happy living here and would certainly recommend to a friend.
Amy_H983
Resident • 2015 - 2018
2.0
2/5/2018
First off I dont love this community. I have been here for 3 years and it has progressingly gotten worse. I would love to be contacted by someone at corporate, not just a regional manager. I have a lot to say. How can I make that happen? Please don't tell me to contact the office. That would be a joke.
Current Resident 440090
Verified Resident • 2017 - 2018
5.0
1/12/2018
THESE APARTMENTS ARE PEACEFUL QUIET, LOVE THE DIFFRENT THINGS THEY OFFER LIKE 24 HR GYM.STAFF ID VERY FRIENDLEY APARTMENTS ARE UP TO DATE IN THERE APPLIANCES..THE LIGHTING OUSIDE MAKES ITS SAFE FIR YOU TO WALK TO YOUR APARTMENT SAFE
1/18/2018
Current Resident 439811
Verified Resident • 2017 - 2018
3.2
1/11/2018
Only have been living at this apartment for six months. Good place for a temp resistance. in the process of looking for a house. Millions of people use when searching for a new apartment home. Your feedback will be read to help make educated rental decisions. To support that, we ask that your review contain a minimum of 201 characters (including spaces), with the hope that you will leave valuable comments for shoppers to read. Thank you for taking the time and sharing your thoughts.
1/18/2018
Current Resident 435996
Verified Resident • 2017 - 2019
4.5
12/10/2019
Pros- Quick access to major highways, grocery shopping and restaurants. Safe and usually quiet- except on landscaping days. Cons: The only downside is its poorly insulated and there is limited visitor parking. A great place to live otherwise.
9/25/2020
Rosemont I
1 Bed, 1 Bath | 710 sq. ft.
See Floor Plan Details
Rosemont II
1 Bed, 1 Bath | 744 sq. ft.
$1,512 - $1,923
See Floor Plan Details
Rosemont III
1 Bed, 1 Bath | 790 sq. ft.
$1,787 - $2,069
See Floor Plan Details
Fairmount II
2 Beds, 2 Baths | 974 sq. ft.
See Floor Plan Details
Fairmount I
2 Beds, 2 Baths | 940 sq. ft.
$1,675 - $2,066
See Floor Plan Details
Fairmount III
2 Beds, 2 Baths | 1,020 sq. ft.
$2,051 - $2,513
See Floor Plan Details
Westover I
3 Beds, 2 Baths | 1,128 sq. ft.
$1,821 - $2,319
See Floor Plan Details
Westover II
3 Beds, 2 Baths | 1,162 sq. ft.
$1,846 - $2,351
See Floor Plan Details
Westover III
3 Beds, 2 Baths | 1,208 sq. ft.
$1,871 - $2,366
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 17 reviews)
Noise
3.9
Grounds
3.9
Safety
3.9
Office Staff
4.1
Maintenance
3.4
Neighborhood
4.3
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
17
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
5 days
Claim your community to update listing information, capture leads, and respond to reviews!
Ashton Creek is a 710 - 1,208 sq. ft. apartment in Chester in zip code 23831. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,512 - $2,513. Nearby cities include Colonial Heights, Chesterfield, Petersburg, North Chesterfield, Hopewell, Prince George, Sandston, Richmond, Highland Springs, Midlothian, Bon Air, Moseley, and Mechanicsville.