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Award Winner
4201 Creek Way, Chester, VA 23831

3.8

(267 Reviews)
$1,512 - $2,513/mo

Reviews

3.8 rating

267 total reviews

(

194 Verified

)

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Summarized by generative AI from text of customer reviews

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Current Resident 696165

Verified Resident 2018 - 2019

3.8

9/17/2019

The apartment complex is located in a nice quiet area in Chester. Its minutes away from CC Wells Elementary School, which is also a great school, if you have children. Its close to small shopping centers and gas stations. Im trying to save money to get a house built, so therefore I can stop renting. I would recommend this apartment complex, but view the apartment that you will lease before signing the lease.

    Property Manager Response

    10/8/2019

    Hello - We really appreciate your positive review. Have a great day! - Ashton Creek Management
    Review Author Icon

    Current Resident 178053

    Resident 2018 - 2019

    5.0

    5/10/2019

    This community is well kept and improving by the day! They instituted a valet trash system which really cut back on trash/litter. They started power washing all the buildings, painting, renovating and landscaping. So pleased!

      Property Manager Response

      1/30/2020

      Hello, Thanks for the positive feedback! We are so happy to hear that you are pleased with our community and our valet trash system. Please don't hesitate to reach out if there's anything additional we can do for you. Ashton Creek Management
      Review Author Icon

      Current Resident 634896

      Verified Resident 2017 - 2018

      4.7

      5/3/2019

      Super friendly staff, maintenance has always fixed any problems that come up and love how we can have a place to let our two dogs run free in the dog park, also have never had any problems in the area and i loved how the pool is always clean.

        Property Manager Response

        10/8/2019

        Hi there, We are pleased to hear that you are happy with your home at Ashton Creek and with our community amenities for your pups! Have a great day! - Ashton Creek Management
        Review Author Icon

        Current Resident 604404

        Verified Resident 2015 - 2019

        5.0

        6/27/2019

        Ashton Creek is a great place to live! My children and I have lived here for 4+ years and this is definitely home! The staff are great and its so quiet and I never have any issues! Highly recommend Ashton Creek!

          Property Manager Response

          10/8/2019

          Hi there! Thank you for taking the time to leave us such a kind review! We are thrilled to know that you and your family are enjoying your home at Ashton Creek. Have a great day! - Ashton Creek Management
          Review Author Icon

          Current Resident 600686

          Verified Resident 2018

          1.7

          2/5/2019

          Dont move here ! Save your money! Waste of time nasty roaches everywhere! Save your money! Dont move here ! Has not been pleasant whatsoever dllllllllllllllllllllllllllllklllllllllllllllllllllllllllllllllllllllll Ll save your money Mllllllll

            Property Manager Response

            1/17/2020

            Hello, Thank you for the candid feedback. We are sorry to hear that you are not 100% satisfied with our community. If there are any ongoing pest issues, please reach out to us so that we can find a solution. Ashton Creek Management
            Review Author Icon

            Current Resident 592261

            Verified Resident 2017 - 2018

            3.2

            1/14/2019

            Good location, cheap rent for space. Need to update washer and drier stove refrigerator. People with kids do not need upstairs apartments. Bathrooms too small need garden tubs installed. Master bedroom needs to be bigger with bigger bathroom. t

              Property Manager Response

              10/8/2019

              Hello, We appreciate you taking the time to leave us this feedback. Have a great day! - Ashton Creek Management
              Review Author Icon

              Current Resident 581057

              Verified Resident 2017 - 2020

              5.0

              4/22/2020

              Excellent maintenance service. However, I only ask for Chris. Been here 2 years and always a fast turn around when repairs are needed. Always cleans after service and done right the first time. Nice quiet place to call home

                Property Manager Response

                10/24/2019

                Hello, Thank you for your kind words! We are happy to hear that you'd had a positive experience at Ashton Creek. We hope that you continue to enjoy your residency with us! Ashton Creek Management
                Review Author Icon

                Current Resident 558920

                Verified Resident 2018

                3.7

                10/18/2018

                The office and maintenance team are the best..you guys have always been there for any questions or repairs..Ive been here 6 months and Im glad I chose Ashton Creek as my new home..so far its been an awesome experience..thank you so much team..and as always, keep up the great work!

                  Review Author Icon

                  Current Resident 554635

                  Verified Resident 2018

                  3.7

                  10/12/2018

                  This is a wonderful community to live in very quiet spacious the leasing staff is very supportive . I would recommend this property highly to my friends. The location is great and central to everything.

                    Updated Review

                    Review Author Icon

                    Former Resident 11331

                    Resident 2016 - 2018

                    2.0

                    10/9/2018

                    I have lived here for the last 2 years and i must say it is not worth it to live here. I did a walk through before moving out with a manager and her name was Shauna and she told me everything was fine and i would get my deposit back. I called and and was told i owed them money. Management has changed several times. Their lack of professionalism is the worst. Trust me when i say, they are nice at first. But after that, you're living in a place from hell. They are full of excuses there. They are now doing renovations and i guess them not giving security deposits back is what is paying for the not so great renovations. I lived in a renovated apartment where the bathroom handles constantly fell off as well as the kitchen drawers would randomly fall out on the floor. There was mold in my kitchen under the sink and they painted over it instead of fixing it. If this was the last place on earth to live, i would sleep in my car. They also have only one dumpster and residents throw their trash on the ground and it is often trashy.

                      Review Author Icon

                      Current Resident 546623

                      Verified Resident 2018

                      3.2

                      9/23/2018

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                        Current Resident 532002

                        Verified Resident 2016 - 2018

                        5.0

                        8/24/2018

                        The apartment complex has been amazing and the staff here is wonderful. The apartment size and price is very competitive with the other apartments in this area. The location is great because it is centralized from Colonial Heoghts and Midlothian.

                          Review Author Icon

                          Current Resident 521748

                          Verified Resident 2016 - 2018

                          3.7

                          8/2/2018

                          Average apartment rental, nice apartments friendly office staff but slow response from maintenance when putting in a request took over a week the location is good like how it's hidden they maintain the property very well they do events at the office added a nice dog park which is great

                            Review Author Icon

                            Current Resident 509471

                            Verified Resident 2017 - 2019

                            3.5

                            10/3/2019

                            I have lived in this apartment complex for almost two years and I do not have any specific complaints. I do not wish to participate in anymore surveys. I would appreciate it if my name would be taken off of the email list for surveys.

                              Property Manager Response

                              8/21/2021

                              Hi there, Thank you for your review. We are so glad to hear you are enjoying your residency at Ashton Creek. We appreciate your feedback and encourage you to contact us if you ever have any concerns. Ashton Creek Apartments Management
                              Review Author Icon

                              Current Resident 509091

                              Verified Resident 2015 - 2018

                              3.8

                              7/5/2018

                              I rate the Ashton Creek Apartments as an above average apartment community. Its location is convenient to shopping needs and to downtown Richmond. The management office offers various activities for through out the year for the young and older residents. The community is safe and has little to minor crimes. The Ashton Creek Apartments are very nice some with fireplaces and all have washer and dryers. They have front door trash pickup or a community dumpster for whatever your needs.

                                Review Author Icon

                                Current Resident 506247

                                Verified Resident 2017 - 2018

                                5.0

                                6/28/2018

                                Heather (Manager) and her team are excellent with customer services and are consistent with their levels of service if you need anything within her means she will try her best to accommodate you. I can be very absent minded there were things I kept forgetting during my move and she kindly called to remind me always a smile on her face and very approachable she has made tremendous improvements in the community. I plan on staying for a few years and I wanted a community where I am comfortable and feel safe and Heather has made sure this community is a good fit for my family I will defiantly recommend Ashton Creek to family and friends.

                                  Property Manager Response

                                  6/28/2018

                                  Thank you for your review. We are so glad to hear you are enjoying your residency at Ashton Creek. We appreciate your feedback and encourage you to contact us if you ever have any concerns. Sincerely, Ashton Creek Apartments Management
                                  Review Author Icon

                                  Current Resident 503462

                                  Verified Resident 2016 - 2018

                                  2.8

                                  6/22/2018

                                  I have been satisfied and extremely dissatisfied with the work in ashton creek. The office people aregreat but i have always had issues with maintenance because of the time they take to come out and fix my problems. I put one in a week or two ago and it still has not been completed

                                    Review Author Icon

                                    Current Resident 503461

                                    Verified Resident 2017 - 2018

                                    3.8

                                    6/22/2018

                                    As a member in public service I know the importance of community relations. Ashton creek has always strived to give its residents quality service. Maintenance is respectful and prompt on taking care of problems. I have a husky and love that Ashton Creek's pet policy has allowed me to have her. The best part is Ashton creek provides potty bags and a dog park. I think this helps with building the Ashton creek community. The apartments are renovated and I love having a real wood burning fireplace. This apartment complex has few problems and crime is low. I feel safe coming home after work and know that my neighbors watch out for each other. This is a great place to live with reasonable prices.

                                      Property Manager Response

                                      6/27/2018

                                      Thank you for your review. We are so glad to hear you are enjoying your residency at Ashton Creek. We appreciate your feedback and encourage you to contact us if you ever have any concerns. Sincerely, Ashton Creek Apartments Management
                                      Review Author Icon

                                      Current Resident 501320

                                      Verified Resident 2018

                                      3.8

                                      6/18/2018

                                      It's an old apartment complex that needs a modern touch. Rent is a bit high for the quality you get. Very nice apartment grounds tucked away in the woods. Just a very basic apartment complex for people more concerned about affordable housing than solid amenities. Takes exactly 23 minutes to drive to FT Lee main gate if you are military.

                                        Review Author Icon

                                        Current Resident 469979

                                        Verified Resident 2018 - 2019

                                        5.0

                                        6/27/2019

                                        Great Community! Love the scenery. Lawn care is excellent. Fitness room and pool area are well kept. Everyone friendly. The three bedroom apartments are great. Perfect amount of space. The management team is awesome! Great choice! Would recommend to anyone looking for a nice apartment.

                                          Property Manager Response

                                          8/21/2021

                                          Hi there, Thanks so much for the kind words and positive review! We hope to keep up the great work. Ashton Creek Management
                                          Review Author Icon

                                          Current Resident 450593

                                          Verified Resident 2017 - 2018

                                          4.0

                                          2/8/2018

                                          The staff is always very friendly and helpful. Maintenance issues are always handled in a timely matter and taken care of. I do wish that some of the detailed maintenance was paid more attention to when it comes to the grounds. Sometimes I have to pick up random trash on my own and notice that there are some lights on the buildings out that have been out for awhile. Overall, I am happy living here and would certainly recommend to a friend.

                                            Review Author Icon

                                            Amy_H983

                                            Resident 2015 - 2018

                                            2.0

                                            2/5/2018

                                            First off I dont love this community. I have been here for 3 years and it has progressingly gotten worse. I would love to be contacted by someone at corporate, not just a regional manager. I have a lot to say. How can I make that happen? Please don't tell me to contact the office. That would be a joke.

                                              Review Author Icon

                                              Current Resident 440090

                                              Verified Resident 2017 - 2018

                                              5.0

                                              1/12/2018

                                              THESE APARTMENTS ARE PEACEFUL QUIET, LOVE THE DIFFRENT THINGS THEY OFFER LIKE 24 HR GYM.STAFF ID VERY FRIENDLEY APARTMENTS ARE UP TO DATE IN THERE APPLIANCES..THE LIGHTING OUSIDE MAKES ITS SAFE FIR YOU TO WALK TO YOUR APARTMENT SAFE

                                                Property Manager Response

                                                1/18/2018

                                                Thank you for your review. We are so glad to hear you are enjoying your residency at Ashton Creek. We appreciate your feedback and encourage you to contact us if you ever have any concerns. Sincerely, Ashton Creek Management
                                                Review Author Icon

                                                Current Resident 439811

                                                Verified Resident 2017 - 2018

                                                3.2

                                                1/11/2018

                                                Only have been living at this apartment for six months. Good place for a temp resistance. in the process of looking for a house. Millions of people use when searching for a new apartment home. Your feedback will be read to help make educated rental decisions. To support that, we ask that your review contain a minimum of 201 characters (including spaces), with the hope that you will leave valuable comments for shoppers to read. Thank you for taking the time and sharing your thoughts.

                                                  Property Manager Response

                                                  1/18/2018

                                                  Thank you for your review. We are so glad to hear you are enjoying your residency at Ashton Creek. We appreciate your feedback and encourage you to contact us if you ever have any concerns. Sincerely, Ashton Creek Management
                                                  Review Author Icon

                                                  Current Resident 435996

                                                  Verified Resident 2017 - 2019

                                                  4.5

                                                  12/10/2019

                                                  Pros- Quick access to major highways, grocery shopping and restaurants. Safe and usually quiet- except on landscaping days. Cons: The only downside is its poorly insulated and there is limited visitor parking. A great place to live otherwise.

                                                    Property Manager Response

                                                    9/25/2020

                                                    Hello, Thanks for the feedback. We're so glad to hear that you are enjoying our community. We will pass your feedback regarding the parking issues on-site to our team to review. Ashton Creek Management

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Rosemont I

                                                    1 Bed, 1 Bath | 710 sq. ft.

                                                    See Floor Plan Details

                                                    Rosemont II

                                                    1 Bed, 1 Bath | 744 sq. ft.

                                                    $1,512 - $1,923

                                                    See Floor Plan Details

                                                    Rosemont III

                                                    1 Bed, 1 Bath | 790 sq. ft.

                                                    $1,787 - $2,069

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Fairmount II

                                                    2 Beds, 2 Baths | 974 sq. ft.

                                                    See Floor Plan Details

                                                    Fairmount I

                                                    2 Beds, 2 Baths | 940 sq. ft.

                                                    $1,675 - $2,066

                                                    See Floor Plan Details

                                                    Fairmount III

                                                    2 Beds, 2 Baths | 1,020 sq. ft.

                                                    $2,051 - $2,513

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    Westover I

                                                    3 Beds, 2 Baths | 1,128 sq. ft.

                                                    $1,821 - $2,319

                                                    See Floor Plan Details

                                                    Westover II

                                                    3 Beds, 2 Baths | 1,162 sq. ft.

                                                    $1,846 - $2,351

                                                    See Floor Plan Details

                                                    Westover III

                                                    3 Beds, 2 Baths | 1,208 sq. ft.

                                                    $1,871 - $2,366

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    B+

                                                    Review Ratings (from 17 reviews)

                                                    Noise

                                                    3.9

                                                    Grounds

                                                    3.9

                                                    Safety

                                                    3.9

                                                    Office Staff

                                                    4.1

                                                    Maintenance

                                                    3.4

                                                    Neighborhood

                                                    4.3

                                                    Survey Scores N/A

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    17

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    5 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • None
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $35. Comments: The Nonrefundable pet fee is $300 for the first pet and $200 for the second. Pet Rent is $35/month for one pet | $50/month for two pets | Restrictions: Certain weight restrictions on upper floors may apply. All pets must be approved by management; PRG reserves the right to approve or deny pet applications.
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                                                    • Cats Allowed
                                                      Rent: $35. Comments: The Nonrefundable pet fee is $300 for the first pet and $200 for the second. Pet Rent is $35/month for one pet | $50/month for two pets | Restrictions: Certain weight restrictions on upper floors may apply. All pets must be approved by management; PRG reserves the right to approve or deny pet applications.
                                                      Less Info
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                                                    Other
                                                    • Air Conditioning
                                                    • Cat Friendly
                                                    • Clubhouse
                                                    • Community Center
                                                    • Dark Oak Plank Flooring
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Flexible Lease Terms
                                                    • Gated Bark Park with Agility Course
                                                    • In-Unit Washer and Dryers
                                                    • Large Dog Friendly
                                                    • Multi-tiered Countertops
                                                    • On-site Personnel
                                                    • Package Receiving Service
                                                    • Pool
                                                    • Private Balcony and Terrace Available
                                                    • Spacious Closets and Kitchen Pantry
                                                    • Tennis Court
                                                    • Valet Trash Service
                                                    • Vaulted Ceilings
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                                                    Leasing

                                                    Located on 26 acres and nestled among towering redwood trees, Ashton Creek is a peaceful rental community in Chester, Virginia. Ashton Creek is conveniently located just minutes from I-95, Highway 144, and the greater Richmond area s many elegant restaurants and premier shopping hubs.Featuring one, two and three-bedroom apartment homes with spacious floor plans, and private patios/balconies, Ashton Creek is a pet-friendly community with a sparkling swimming pool, cardio & strength training center, tennis court, and dog park.Our professional management team works diligently to give our residents the attention and service they deserve. Convenient access to Greater Richmond s pleasures and friendly management staff make Ashton Creek a great place to call home!
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                                                    Leasing Options

                                                      • 3 months, 4 months, 5 months, 6 months, 7 months, 8 months, 9 months, 10 months, 11 months, 12 months, 13 months

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Thursday: 08:30 AM - 05:30 PM
                                                    • Friday: 05:00 AM - 05:30 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    PRG Real Estate

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                                                    A
                                                    Communities
                                                    44

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Ashton Creek Rated?
                                                    Based on 267 number of votes by renters, Ashton Creek is currently rated 3.8 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Ashton Creek?
                                                    Ashton Creek is rated 3.9 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Ashton Creek is rated 3.4 out of 5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    What are noise levels like at Ashton Creek?
                                                    Ashton Creek is rated 3.9 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is Ashton Creek?
                                                    Ashton Creek is rated 3.9 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    Ashton Creek is rated 4.3 out of 5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    How satisfied are residents with the staff at Ashton Creek?
                                                    Ashton Creek is rated 4.1 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 5 days to their community reviews in the past year.
                                                    Who manages Ashton Creek?
                                                    PRG Real Estate
                                                    What is the pet policy at Ashton Creek?
                                                    Dogs Allowed
                                                    Rent: $35
                                                    Comments: The Nonrefundable pet fee is $300 for the first pet and $200 for the second. Pet Rent is $35/month for one pet | $50/month for two pets | Restrictions: Certain weight restrictions on upper floors may apply. All pets must be approved by management; PRG reserves the right to approve or deny pet applications.
                                                    Cats Allowed
                                                    Rent: $35
                                                    Comments: The Nonrefundable pet fee is $300 for the first pet and $200 for the second. Pet Rent is $35/month for one pet | $50/month for two pets | Restrictions: Certain weight restrictions on upper floors may apply. All pets must be approved by management; PRG reserves the right to approve or deny pet applications.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    April 2026

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                                                    Baths

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                                                    Under New Management

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                                                    Ashton Creek is a 710 - 1,208 sq. ft. apartment in Chester in zip code 23831. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,512 - $2,513. Nearby cities include Colonial Heights, Chesterfield, Petersburg, North Chesterfield, Hopewell, Prince George, Sandston, Richmond, Highland Springs, Midlothian, Bon Air, Moseley, and Mechanicsville.