4.1
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4.1 rating
241 total reviews
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8 Verified
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Summarized by generative AI from text of customer reviews
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Updated Review
Current Resident 919149
Resident • 2020 - 2024
5.0
10/12/2024
Thank you to Jon, Clyde and the maintenance team for fixing everything we needed done in our apartment!!! We know how busy you all get so please know that we appreciate you all and everything you do very much!
10/14/2024
Current Resident 613325
Resident • 2022 - 2024
4.3
8/15/2024
Best maintenance crew!
I ALWAYS have a great experience when I need to call in the maintenance crew over to my unit but today, Caleb went above and beyond. I called him in to replace a couple of batteries in my smoke detector and he quickly noticed that my CO2 detector was installed incorrectly. He ran and grabbed his trusty drill and moved the detector to the appropriate spot in my apartment! I appreciate his attention to detail and thoughtfulness to ensure I stay safe. Thank you!
8/16/2024
Updated Review
Former Resident 285724
Resident • 2020 - 2024
3.3
7/17/2024
Great Maintenance
My AC went out over the heat wave weekend. Clyde made multiple visits to my apartment and was speedy. When he needed to get a part to fix it he provided a window unit. He always brings a treat for my dog which is an added bonus. Thanks Clyde!
7/29/2024
Anthony_S451
Prospect • Visited 2024
5.0
6/26/2024
I had the pleasure of working with Karen. As soon as I stepped into their office I felt welcomed they went over and beyond for me. Beautiful apartment nice and clean property lots of wonderful people in that community. Looking for a place to call home I recommend Imt cherry creek. Thank you Karen for a wonderful experience.
6/27/2024
Updated Review
Current Resident 749659
Resident • 2022 - 2024
5.0
6/3/2024
Lost Key
We lost our gate key and Andrea was super responsive to our need to get a new one as quickly as possible. She went above and beyond and gave us a key as a courtesy!! Great customer service! We are so happy that we chose IMT Cherry Creek as our home!
6/7/2024
Caitlin_P829
Resident • 2023 - 2024
5.0
5/28/2024
Home
My husband and I love our home here at IMT! We have been here just about a year and have already resigned for the next year. The apartment itself is perfect for us and our two dogs. If we ever have an issue in our apartment (very rare) the maintenance staff is typically there the day we submit a request for them! The grounds itself is very well kept and clean, including the pool & dog park! I feel very safe here in this area and don't ever have an issue with my vehicle or late night walks with the dogs. The office staff is so incredible! We can't thank them enough for their support, patience and amazing kindness. HIGHLY RECOMMEND!
5/31/2024
Former Resident 705207
Resident • 2022 - 2024
1.5
4/30/2024
Management is a complete nightmare!
Avoid this apartment complex at all costs! The WORST management of any apartment complex I have ever lived in, they have zero clue what’s going on ever and there will never be the same people working in the office, making it impossible to get service or consistency when they can’t even keep their own employees retained! Kimberly was no help as well as a manager and seemed to not know anything when asked, and extremely unprofessional. There were homeless people living in a garage unit here as well, wandering all around the apartment grounds since there were no working gates. They didn’t even do anything about the homeless people until it was reported by tenants! Beware this place! It was a complete free for all for them to wander by all the cars. Things are constantly broken or out of service, this “gated community” did not have working gates for more than 2 months out of the years of my time here, package room is not locked allowing things to be stolen by anyone walking the streets. The amount of packages I had stolen from this facility was very absurd. The parking situation is a total nightmare, trying to find a spot past 5 pm is near impossible! Many nights I had to park outside the facility and walk in the dark to my apartment due to their poor parking arrangements. While moving out, don’t expect to get your deposit back as they will charge you for tons of made up fees, and when you ask for a explanation of the fees they will have nothing to say. Also, they had incorrectly reported that I did not pay my rent one month when I have always paid on time, which led to a flag while applying to other apartments. This was left for months without my knowledge due to their mistake and took them months to fix! Worst place I have ever lived in my far, management and safety wise!
5/6/2024
Anna_D226
Resident • 2022 - 2024
5.0
4/9/2024
Great place to live
The leasing staff and management at IMT Cherry Creek just helped us to secure another great year with IMT. They were very professional, accommodating and great to work with. I am so grateful to live in a place that has great leadership, making for a wonderful home and community. Thank you.
4/15/2024
Current Resident 972921
Resident • 2023 - 2024
4.5
1/17/2024
We love Clyde!
Clyde came through to fix our dishwasher tray which was rusted, a door hinge, and tightened up our ceiling fan. He is incredibly helpful and kind. He was super respectful of the fact that we also work from home and we’re taking meetings while he was here. Would love to work with him again!
1/19/2024
SMThomas
Resident • 2009 - 2024
4.2
1/16/2024
Above and Beyond
We had several pipes break due to the cold snap. During the lowest temperatures of the year Clyde and the team came in and took care of the issues in a few hours and left the place in great condition. Thank you again for always being amazing!
1/16/2024
Current Resident 73144
Resident • 2024
4.5
1/8/2024
Highly recommended
My experience with IMT Cherry Creek has been wonderful. I just moved to Denver and Andrea has been incredibly supportive since the moment I requested information about the apartments. She helped and guided me through the whole process and now I am happily living in IMT Cherry Creek after a nice and easy process.
1/11/2024
Former Resident 877859
Resident • 2021 - 2022
4.8
12/6/2023
Happy to be Home
I can always count on Derek and the leasing team to go above and beyond when I have a problem. I feel like I actually matter as a person, just just a resident that they needed to get in the door. Lucky to call IMT Cherry Creek my home!
12/7/2023
Current Resident 806728
Resident • 2022 - 2023
4.5
11/9/2023
Maintenance
We have been living at IMT Cherry Creek for 2 years now. Clyde is the absolute best!! I truly mean it! He cares so much about his job and the occupants... even more so about the pets. We have a rescue dog, that's old. Every time he see Clyde, he sits and never barks. Clyde took the time to get to know my dog. He is old and gets frightened easily by people. But Clyde, he goes out of his way to give him a treat. Our dog doesn't like strangers but, loves Clyde. Also, I have stopped him once. I put in a request in and haven't heard out about it for a day or so. My mistake for not marking it urgent. And, Clyde was more than willing to put me in his schedule. Even though my request was petty and needed a cabinet change. I have a busy work schedule and he still made time for me. I can't express my appreciation and gratitude for him and the IMT staff. Everyone is fantastic! They hear you out and repair quickly. I'm so appreciative of them. Would recommend this place to anyone who wants good service and knows that leasing and the maintenance people actually care!!!
11/13/2023
Current Resident 114930
Resident • 2018 - 2023
5.0
10/19/2023
Best maintenance man around
I've lived here for a long time and Bart is always consistent and always arrives in time when I need something done. He's great about working around my busy schedule and it makes my life easier knowing that if anything happens he's gonna make sure he fixes it fast and fixes it correctly.
10/20/2023
meganculbert15@gmail.com
Resident • 2023
4.8
10/13/2023
Incredible experience!
The staff at IMT Cherry Creek are simply the best! They made my cross country move so much easier and have gone above and beyond to make sure to be responsive, friendly and welcoming. I am so glad I made the decision to move to Denver and even more so for choosing IMT Cherry Creek.
10/16/2023
Current Resident 319530
Resident • 2023
4.8
10/3/2023
Maintenance Team Rocks!
Clyde and the entire maintenance team are amazing!! They always brighten my day- and my pups too! My dog gets so excited when he sees them and they are so prompt to fix everything. Thanks for being so kind!
10/4/2023
Former Resident 867916
Resident • 2018 - 2022
5.0
4/17/2023
Wonderful Staff
I love this community. The maintenance crew is so friendly and helpful. Nicole the manager has been wonderful answering our questions. In general the staff is just wonderful, and the location is perfect.
4/18/2023
Current Resident 756994
Resident • 2022 - 2023
5.0
3/27/2023
Viable option
Property, gym, and swim areas are clean and up kept. Office staff is inviting and helpful. Maintenance is nice and engaging. Prices are competitive with surrounding apartments. With all apartments highly occupied (due to high interest rates) parking can be a bit tricky
3/28/2023
Prospective Resident 180640
Prospect • Visited 2022
5.0
10/18/2022
Amazing Experience Touring
I’m new to the area and I recently did a tour at IMT at Cherry Creek on a two bedroom. The staff was friendly and the property was clean. The staff was very helpful and knowledgeable. I have been looking at a lot of places lately and the staff here was a breath of fresh air.
10/24/2022
Prospective Resident 533234
Prospect • Visited 2022
5.0
9/23/2022
Nice
The grounds were very clean and the models so nice and spacious. I can see myself living here . I like the atmosphere and surrounding eateries. It’s by the king Sooners and makes life easier being so close to restaurants and grocery stores
9/26/2022
Current Resident 605526
Resident • 2012 - 2022
1.2
9/18/2022
Horrible, callous, hurtful office
I've lived here for over 10 years. I'm disabled and live on meager means due to difficulty working with my disability. My car broke down and a friend offered to help fix it; when it was done friday, I forgot to put the parking placard back in the car. The car was immediately towed. I went to the office the next day and they told me they won't help me, and that I should've had the placard in the car, and the fact that they had documentation that it was indeed my car and it did indeed belong in the lot, they were too callous, disorganized, and/or lazy to check their logs before summarily towing my car. I'm now without a car and unable to get it out of the impound. Living here has become a burden I can't afford and that has caused me immeasurable damage.
9/26/2022
Current Resident 701252
Resident • 2021 - 2022
4.7
7/11/2022
IMT Cherry Creek Maintenance is TOP NOTCH
We’ve had some issues that have come up in or around our apartment and maintenance is quick to address the issues and to answer our questions. Bart is by far the best maintenance guy we’ve ever had. Additionally, our pup loves him and always gets excited when he comes around. We’ll be renewing our lease here just a bit longer in part due to the awesome maintenance crew!
7/18/2022
fwh7tjwdj4@privaterelay.appleid.com
Resident • 2011 - 2022
4.8
7/8/2022
Exceptional resident care!
I’ve been living at IMT Cherry Creek for over 10 years now and never had a bad experience dealing with the management office. They are always nice, pleasant and treat me as their most important tenant. Maintenance services are exceptional - always prompt, always professional and never disappoints. Best place to live!
7/11/2022
ShayGenX
Resident • 2021 - 2022
5.0
7/5/2022
Renewed my lease today!
Going into my second lease with IMT at Cherry Creek. I love it here so much! It’s little far from my job but it’s closer to everything else in my life so it’s absolutely worth it. The staff is really awesome, too. I haven’t had any issues with maintenance but my neighbor said they are really good so I’m pretty confident that when I do need them it’ll be smooth. :)
7/11/2022
LaurenHilltop
Prospect • Visited 2022
5.0
6/28/2022
I love!
I usually don’t write reviews, but after touring these apartments with my friend, I think I may end my lease to come live here! Staff is so friendly, and everything here is super cute! Grounds looked really good too!
7/11/2022
A3E
1 Bed, 1 Bath | 762 sq. ft.
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A1W
1 Bed, 1 Bath | 705 sq. ft.
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A4E
1 Bed, 1 Bath | 798 sq. ft.
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A5 E
1 Bed, 1 Bath | 824 sq. ft.
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A1E
1 Bed, 1 Bath | 687 sq. ft.
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A2W
1 Bed, 1 Bath | 800 sq. ft.
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B2E
2 Beds, 2 Baths | 1,101 sq. ft.
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B1 E
2 Beds, 2 Baths | 992 sq. ft.
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B4 E
2 Beds, 2 Baths | 1,187 sq. ft.
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B1W
2 Beds, 2 Baths | 1,061 sq. ft.
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 43 reviews)
Noise
4.7
Grounds
4.8
Safety
4.8
Office Staff
5.0
Maintenance
4.9
Neighborhood
4.8
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
43
Manager’s Review Engagement
Percentage of reviews responded to
97.67%
Manager’s Review Reply Time
Average time to respond to reviews
1.93 days
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IMT Cherry Creek is a 687 - 1,187 sq. ft. apartment in Denver in zip code 80246. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Glendale, Edgewater, Sheridan, Cherry Hills Village, Lakewood, Wheat Ridge, Englewood, Aurora, Greenwood Village, Federal Heights, Littleton, Arvada, and Commerce City.