4.4
4.4 rating
262 total reviews
(
259 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1413206
Verified Resident • 2026
4.2
3/30/2026
Upon moving into 360 H Street, its been a great experience so far. Commuting is great at this location, I'm close to Union Station and good bars and restaurants. Perfect for anyone who wants a taste of the city right outside your door.
3/30/2026
Current Resident 1410566
Verified Resident • 2026
4.5
3/16/2026
Maintenance was completed promptly and done well. Although it took a few fixes to diagnose the problem, each work order was responded to and completed in a timely fashion. I just moved in and am very satisfied.
3/16/2026
Updated Review
Current Resident 1366520
Verified Resident • 2026
5.0
3/14/2026
I'm just starting here since February of this year and just getting to know the people and the community, but in time I'm sure that I would love and support them as a whole community, because as they as it takes a village.
3/14/2026
Current Resident 1409316
Verified Resident • 2025 - 2026
3.3
3/9/2026
Maintenance has been good to work with. overall apartment is nice and i have enjoyed living here. sometimes it can be a little loud and the hallways are not the most kept up. would like to see a cleaning crew do more often rounds
3/10/2026
Current Resident 1408413
Verified Resident • 2025 - 2026
3.2
3/5/2026
The apartments themselves at 360H are spacious and have lots of natural light. The amenities are definitely a bit outdated for the price point, but if you are looking to spend most of your time in the apartment or outside, it's a good option.
3/6/2026
Current Resident 1407051
Verified Resident • 2025 - 2026
4.2
2/26/2026
This community has random issues all the time. Elevators not working, appliances randomly not working, random fire alarms in the middle of the night. I do not know if it is unique to this community, but it's one thing after the next.
2/26/2026
Updated Review
Current Resident 1182865
Verified Resident • 2023 - 2026
4.2
2/19/2026
The quality of the apartment is pretty good in relationship to the price--especially compared to other apartments in the neighborhood. Being attached to Giant is unparalled--so conveinent! Be warned that the fire alarm may go off randomly at all times during the day. The walls are surpirsingly thick--we never hear our neighbors, so the only noise comes from H St.
2/20/2026
Current Resident 1400468
Verified Resident • 2025 - 2026
4.3
1/24/2026
Overall, my experience living in this apartment community has been fairly positive with a few areas that could use improvement. The location is one of the biggest strengths. It's convenient to shopping, dining, and major roads, which made daily errands and commuting much easier. The grounds are generally well maintained, and the common areas are usually clean and presentable. When it comes to the apartment itself, the layout is functional and offers a decent amount of space for the price, with good natural light and adequate storage. Maintenance has been responsive. Requests were typically acknowledged quickly, and most issues were resolved in a reasonable timeframe, though there were occasional delays depending on the severity of the problem. The staff has been polite and professional during interactions, and communication regarding community updates or notices has generally been clear. Overall, this community is a solid option for renters looking for convenience and decent amenities, as long as expectations are realistic.
1/25/2026
Updated Review
Current Resident 771423
Verified Resident • 2019 - 2026
4.3
1/15/2026
The apartment building as a hole is a decent place to live in a great location. Maintenance response is always quick and efficient. Management on the other hand is sometimes good and sometimes bad. There's been a lot of drama with the fire alarm system over the past year that in my opinion is unacceptable.
1/16/2026
Updated Review
Current Resident 1334804
Verified Resident • 2025
1.7
12/19/2025
Owner needs to upgrade building and alot of other things including finding suitable maintenance stop others and pulling unannounced inspections and entry for theft purposes causing desperate lease termination by tenants
12/19/2025
Current Resident 1384566
Verified Resident • 2025
4.0
11/10/2025
Concierge team and maintenance crew are great. Laundry machine was moldy from previous tenants and was replaced right away by maintenance crew. Freezer door was not closing right and within a day the maintenance crew replaced with a working one.
11/10/2025
Current Resident 1381172
Verified Resident • 2014 - 2025
3.5
10/28/2025
Office management staff could be more communicative. Would also like to see improved rooftop and gym. However, I like my apartment as they are large and it has great closet space. The maintenance staff always replies to requests quickly and the current weekday daytime/evening concierge staff are great.
10/29/2025
Current Resident 529075
Verified Resident • 2024 - 2025
5.0
10/25/2025
The apartment is in a great location, with tons of restaurants and two major grocery stores nearby. If you take public transportation this location is extremely convenient. The indoor parking is also one of the cheapest in the area.
10/25/2025
Current Resident 1374277
Verified Resident • 2025
4.5
10/2/2025
The complex is always kept clean, friendly atmosphere, & staff and management are always very professional & helpful & enjoy the convenience of grocery shopping right at my doorstep. 2 thumbs up ?? ??
10/3/2025
Current Resident 1370843
Verified Resident • 2024 - 2025
3.7
9/21/2025
Love my appartment and the reception staff. Ms T and Tony are amazing Office staff is not that friendly nor responsive. If the office staff was like the front desk this place would be great. Cleaning staff is good
9/21/2025
Current Resident 1363327
Verified Resident • 2024 - 2025
4.7
8/28/2025
It was very easy to move in and I have not had any issues so far! The apartment was clean and in working order. The loading dock was easy to find and use for move in . Overall I am very pleased so far
8/28/2025
Updated Review
Current Resident 1121320
Verified Resident • 2021 - 2025
3.7
8/21/2025
The building has a faulty fire alarm system (either goes off frequently or someone is pulling the fire alarm) and it's not apparent what the property management is doing to address the issue. Residents have consistently asked for communication from the property manager, and we never get a response.
8/21/2025
Current Resident 1351065
Verified Resident • 2025
4.3
7/17/2025
Everything is ok but someone pulling the fire alarm. It has been more than 10 times and i've been here for 2 months so it would be great if that could be fixed soon because it is really disturbing waking up like that
7/17/2025
Current Resident 1347231
Verified Resident • 2024 - 2025
4.7
7/2/2025
The units are beautiful and spacious, the staff is friendly and the maintenance team is one of the best I've ever experienced. They work quickly and are always helpful. I absolutely recommend 360 H!!!
7/2/2025
Current Resident 1336466
Verified Resident • 2024 - 2025
4.3
5/16/2025
We have enjoyed the apartment, location, and building amenities. It is clean and maintained well and a very reasonable price. Maintenance and office staff are responsive and address any issues quickly. Overall great experience.
5/17/2025
Current Resident 1335715
Verified Resident • 2022 - 2025
4.8
5/12/2025
I love it here! No complaints, staff and maintenance are so kind and go a great job of keeping things clean and organized. I feel safe living her and plan on staying in my unit for awhile. I'll friends with several of my neighbors and feel a sense of community here.
5/13/2025
Current Resident 1324459
Verified Resident • 2025
4.8
3/22/2025
I've only lived here for a short while, so I don't have a great data pool to pull from. However, the move in process was easy and the staff at the management office were lovely. I've had a few maintenance requests to put in and most of them were handled the first time.
3/24/2025
Current Resident 1321328
Verified Resident • 2024 - 2025
4.5
3/6/2025
Great location! The building is above a grocery store and across the street from a doctor's office and a dentist's office. There is access to public transportation and is a few blocks away from Union Station, a regional transportation hub.
3/6/2025
Updated Review
Current Resident 1159273
Verified Resident • 2023 - 2025
4.7
2/6/2025
Great experience -- fabulous location, clean amenities, wonderful maintenance team. Having a key entrance and a front desk to receive packages are great amenities. I would recommend this apartment building to anyone.
2/6/2025
Prospective Resident 1310674
Verified Prospect • Visited 2025
2.7
1/16/2025
I hope this letter finds you well. I am writing to formally express my concerns regarding the unprofessional behavior exhibited by Asst. Manager Ms. Cook during my recent telephone interactions with her regarding the application process for the 360 Apartments in Washington DC. On January 10th, 2025 I received an email invite to apply, and submit ID, Paystubs, and Bank statements for the unit I viewed with Shana Shaffer. I uploaded those documents the same day. Today, January 15th. I received an email, (attached below thread) that didn't provide much information. I reached out to Ms. Cook for clarification on various aspects of the application process, including details about the denial , required documentation, and any additional steps I needed to take to ensure my application was complete and would be approved. Unfortunately, I found Ms. Cook's responses to be vague, and unhelpful with her condescending tone. She seemed disinterested in providing the necessary information and did not offer any advice, nor solution, absolutely nothing. I requested the hours of the property manager, she didn't know. But she knew the number to corporate! She stated " the documentation that I submitted was fraudulent". My bank statements, my passport, all of my government information was fraudulent".Im a fraud " This left me feeling frustrated and uncertain about my application status. I contract directly for the District of Columbia, and i was completely offended by her statement. I expressed to her, "that this has never happened before and that I currently have a favorable application at another property". What happen to employment verification? What happened to direct deposit verification with bank institution? As a potential resident, I believe it is crucial to receive clear and professional guidance throughout the application process. The lack of communication,and support from Ms. Cook not only hindered my ability to navigate the process effectively but also reflected poorly on Paradigm Management Company as a whole. I trust that you value professionalism and customer service as much as I do, and I hope that you will address this matter promptly. I am looking forward to your response and any steps you may take to ensure that future applicants receive the assistance they need. Additionally, I would appreciate the opportunity to discuss and provide and supporting documentation to a person. I don't not believe my documentation was adjudicated correctly. Thank you for your attention to this matter. Sincerely, Denise
1/16/2025
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 21 reviews)
Noise
3.6
Grounds
4.2
Safety
3.8
Office Staff
4.1
Maintenance
4.6
Neighborhood
4.6
Survey Scores (from 131 surveys)
Post-Tour Survey
4.7
Move-In Survey
4.5
Maintenance & Support Survey
4.6
Lease Renewal Survey
3.7
Review Count
Number of reviews in the past 365 days
21
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
0.43 days
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360 H Street is a 586 - 1,301 sq. ft. apartment in Washington in zip code 20002. This community has a 1 - 2 Beds, 1 - 2.5 Baths, and is for rent for $1,539 - $4,292. Nearby cities include Mount Rainier, Brentwood, West Hyattsville, Arlington, Hyattsville, Takoma Park, Bladensburg, Chevy Chase, Langley Park, Cheverly, Capitol Heights, Seat Pleasant, and Suitland Silver Hill.