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Award Winner
6680 Bennett Creek Drive, Jacksonville, FL 32216

4.1

(381 Reviews & Surveys)
$1,437 - $2,759/mo

Move-In Specials

Get 5 weeks free on select 3-bedrooms for a limited time! New applicants only. Offer applies to select floor plans. Valid for a limited time. 15 month lease on...

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Reviews

4.1 rating

289 total reviews

(

252 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Summarized by generative AI from text of customer reviews

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Review Author Icon

Current Resident 872744

Verified Resident 2020 - 2021

3.3

2/13/2021

Maintenance work is always sub-standard and not done in a timely manner. Anytime I submit a maintenance request via text message I always have to submit more than once. Front security gates have not ever worked since I've lived here

    Review Author Icon

    Current Resident 379996

    Resident 2020

    2.5

    5/13/2020

    Hello, im writing this because my friend recently moved in and their experience hasnt been good. they have been very bias with them and quite nasty if you ask me, the lady in the office is short spoken and rude. they have problems with the payment process online and she was soooooo short and rude over the phone. They've seen roaches in the unit before moving anything in, and also informed matinenance, nothing was done so i spoke with a few neighbors and they noticed the same, washer doesn't work and hasn't since they moved in. The light fixture in the kitchen is broken and hanging on by a screw and looks as if it will fall on your head. Also they're always sending threatening letters of things of no importance such as cigarette butts, and I say bias because no-one has proof and it seems as if they go by hersay after doing my own research they can find sooo much better. My question would be why are Bennett creek and it's management team treating my friend in such an unethical manor as well as bullying them into terminating their lease agreement I'd rather them just tell my friend (the resident) "we don't want you here." As a disclosure; all these things where brought to management's attention on multiple occasions.

    Review Author Icon

    Current Resident 756754

    Verified Resident 2018 - 2020

    2.5

    4/1/2020

    The apartments amenities are just for show your access is limited! Evening staff is rude and community sidewalks and breeze ways are dirty. The community gate has not worked since I moved in and recently started closing at night.

      Property Manager Response

      4/1/2020

      Hello and thank you for taking the time to leave us a review. Bennett Creek has closed the amenities recently in response to the COVID-19 Pandemic in an effort to prevent the spread of illness and to comply with CDC guidelines, outside of this closure, the amenities are open to current residents and up to two of their guests until 10pm nightly. I am very sorry that you have experienced an issue with the night staff, they have not been working recently due to the closing of the amenities but if there is something I can address please contact me so that I may do so. I understand your frustration with the front gate, we repaired it at the end of February after a vehicle had struck it and unfortunately it was struck again recently and we are awaiting another repair. We hope to have this completed within a two week time frame but there are factors that may cause a delay. We are currently going through the entire property and detailing/pressure washing and I am sure this will resolve the issue of any sidewalk or breezeway dirt. Please feel free to call me regarding the issue you experienced with one of our night attendants. Julie Eveleth Property Manager of Bennett Creek Apartments.
      Review Author Icon

      Current Resident 753335

      Verified Resident 2017 - 2020

      4.7

      3/17/2020

      I really enjoyed the community very quite after a long day at work come home to peace I really enjoyed the activity the play grounds also I just love the office staff very friendly the maintenance have really began to be to be friendly

        Property Manager Response

        3/18/2020

        Hi and thank you for taking the time to leave us a review. We are pleased to hear that you are happy in your home at Bennett and we look forward to continuing to provide you with excellent customer service. The Team at Bennett Creek
        Review Author Icon

        Current Resident 751514

        Verified Resident 2020

        5.0

        3/11/2020

        It's very nice quiet and beautiful apartment! office staff also are amazing and very helpful! The overall atmosphere just feels like home and the neighbors are also friendly. Love this apartment community!!!

          Property Manager Response

          3/11/2020

          Thank you for taking the time to leave us a review. We are pleased to hear that you are enjoying your time at Bennett Creek and hope to see you at the resident events so you can continue to meet your friendly neighbors. The Team at Bennett Creek
          Review Author Icon

          Current Resident 748469

          Verified Resident 2019 - 2020

          4.2

          2/29/2020

          Comfortable place to live. Very friendly and effective management staff. Common activities are encouraged. A few concerns include the occasional malfunctioning of the community gates and occasional lack of cleaning of the common areas.

            Review Author Icon

            Former Resident 796359

            Resident 2020

            1.5

            2/7/2020

            Manager Julie did nothing to make this a place to renew. She is unprofessional and talks behind the residents backs. They have carpet people come before 9am waking those that sleep in or are off work. Never give enough notice when entering apartment and when they say they are entering they never do as they say. Property started to look low poverty level and manager needs to be replaced the whole office staff are rude!

              Property Manager Response

              2/10/2020

              Hello, I'm very sorry that you are so unhappy. My name is Julie and I'm the manager of Bennett Creek, I'd like to attempt to help with your dissatisfaction. Please give me the opportunity to speak with you so that I may help, my typical office hours are Monday through Friday from 9am-6pm. Thank you, Julie Eveleth Property Manager Bennett Creek Apartments
              Review Author Icon

              Current Resident 740306

              Verified Resident 2019 - 2020

              1.0

              1/29/2020

              Horrible staff Julie and Christina do not listen and do not take responsibility for their actions I have been disrespected by Christina just for asking for rent amount and Julie refused to do anything about it. Corporate was not helpful at all. Ready to get out of this apartment

                Property Manager Response

                1/30/2020

                I'm sorry that you are unhappy, please feel free to schedule a time to come into the office and voice your concerns so that I may be able to help you with them. Thank you, Julie Eveleth Property Manager Bennett Creek Apartments
                Review Author Icon

                Current Resident 737008

                Verified Resident 2000 - 2020

                3.0

                1/17/2020

                The community is very beautiful and clean but the office staff does not respond to complaints on time, they never agree, they answer the complaints after more than a month has passed. and this is a problem for the community.

                  Property Manager Response

                  1/23/2020

                  Hi, thank you for taking the time to leave us a review. I would like to offer to meet with you regarding your concerns to see how I may be able to help. Thank you, Julie Eveleth - Property Manager
                  Review Author Icon

                  Current Resident 735820

                  Verified Resident 2019 - 2020

                  4.2

                  1/13/2020

                  Overall my experience has been great just the refrigerator issue that haven't gotten corrected. I will like my refrigerator replaced. Other than that the staff is very nice. It's very quiet out here...

                    Property Manager Response

                    1/23/2020

                    Hi, thank you for taking the time to leave us a review. I am sorry that you are still experiencing a maintenance issue, please contact us directly so that we can discuss your concern with the refrigerator. Thank you, The Team at Bennett Creek
                    Review Author Icon

                    Current Resident 733255

                    Verified Resident 2019 - 2020

                    4.3

                    1/3/2020

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                      Review Author Icon

                      Current Resident 731195

                      Verified Resident 2019

                      3.3

                      12/25/2019

                      We were desperate for an apartment and called the representative who we spoke to a few months ago. She gave us multiple options, one was perfect for our situation. When we went to sign for it and pay we thought we we're getting the one we spoke about and agreed upon. Turns out we we're getting an absolutely different apartment and for a different cost. When I spoke to them about it, I got the run around and they told me that they never said that, that they never had one for that price. So we unfortunately had to pay more for something we hadn't agreed upon, but we had to get something so we settled. Overall the apartment is very nice, pretty quiet. One neighbor definitely smokes weed which is very strong. Generally it is good, but a few bad experiences.

                        Review Author Icon

                        Current Resident 717598

                        Verified Resident 2019

                        2.5

                        11/14/2019

                        The exterior looks great but the breezeways and sidewalks are nasty and disgusting. When you ask the office staff to resolve an issue, they appear to polite and attentive but the issues are not resolved satisfactorily.

                          Property Manager Response

                          12/3/2019

                          I'm very sorry to hear that you have experienced issues with work orders, I would like to personally address any outstanding issues you may have if you would like to contact me directly - Julie Eveleth, Property Manager of Bennett Creek. We have almost completed the project of power washing all sidewalks throughout the property, you should see a big difference in the brightness of the sidewalks that I'm sure you'll be pleased with!
                          Review Author Icon

                          Current Resident 705706

                          Verified Resident 2019

                          2.3

                          10/11/2019

                          don't sign the lease until everything is fixed, because nothing will once you do sign. Look elsewhere honestly, we rushed into it and now we just got to deal with it. If they were actually keeping up with the maintenance they would look way better. Gates are open at all times....probably should be removed

                            Property Manager Response

                            10/24/2019

                            Hi, thank you for taking the time to leave us a review. I would like to help address your issues, please contact the office at your earliest convenience. - The Team at Bennett Creek
                            Review Author Icon

                            Current Resident 578201

                            Verified Resident 2019

                            3.2

                            10/9/2019

                            The community is very quiet I love the fun activities that the office host got the kids. It gives you the opportunity to mingle with the other families in the community that you may never run by just coming from and to home. I was reluctant after reading some reviews but so far no issues.

                              Property Manager Response

                              10/24/2019

                              Hi, thank you for taking the time to write us such a wonderful review! We are very happy to hear that you enjoy the events that we plan for our residents, we hope to see you at the Halloween Bash on the 25th! - The Team at Bennett Creek
                              Review Author Icon

                              Current Resident 703958

                              Verified Resident 2019

                              2.5

                              10/7/2019

                              The community has been fine, but the maintenance at our building leaves something to be desired. There is water leaking out into the parking lot from our building, and it's been there for over a month now. I don't know why it hasn't been fixed yet, but it is pretty gross.

                                Property Manager Response

                                10/8/2019

                                Thank you for taking the time to leave us a review. We're glad to hear that you enjoy the community for the most part. We're working on the fire main leak at building 3 and expect to have a company out on the 9th. Please let us know if there is anything else we can help you with and thank you for your residency. The Team at Bennett Creek!
                                Review Author Icon

                                Current Resident 698629

                                Verified Resident 2017 - 2019

                                4.7

                                9/23/2019

                                Clean, peaceful. Highly recommended place to live. Friendly community. Area is very safe. Apartments are away from main streets which is safe for kids to play. Amazing pool, Gym and tennis court. This community offers a lot of activities. Very nice place to call home.

                                  Property Manager Response

                                  9/25/2019

                                  Thank you for the great review! We are pleased to hear that you are enjoying your time at Bennett Creek. Be sure to keep an eye out for our regularly scheduled resident events to get the most out of your time with us. Have a great day! The Team at Bennett Creek
                                  Review Author Icon

                                  Current Resident 683097

                                  Verified Resident 2014 - 2019

                                  1.3

                                  8/20/2019

                                  It has gradually gotten worse and worse. The staff is terrible (except for a lady whose name i believe is Christina). They do not respond promptly to requests, and anything that goes wrong with the apartment is your fault.

                                    Property Manager Response

                                    10/22/2019

                                    I'm very sorry to hear you have experienced a problem that the staff could not resolve for you. Please feel free to come in and see me about it, I would be happy to talk with you personally. Julie, Property Manager at Bennett Creek
                                    Review Author Icon

                                    Current Resident 669188

                                    Verified Resident 2018 - 2019

                                    2.2

                                    7/24/2019

                                    After the first couple months everything started going downhill. The lack of care and communication in the front office is tough to deal with. The maintenance team does what they can (sometimes) with what they have. They don't fix things the first time, rather they put "bandaids" on the issue that will resurface a week later. Being "blamed" for something I very obviously didn't/couldn't do, and then openly lying to my face in front of other employees and residents is so childish and a terrible look. Gate keys don't work, security gate hasn't been operative for more than half the amount of time I've lived here. The pool will just randomly be closed for an undisclosed amount of time. Bug infestations that I've never seen before in the 30+ years of living in older homes in Florida. This building can't be more than 10-15 years old. These are just a few reasons I wouldn't recommend this place to anyone.

                                      Property Manager Response

                                      9/25/2019

                                      Thank you for your review. We are very sorry to hear that you have experienced issues with maintenance requests and communication from the office. We would like to invite you to the office to discuss your issue in further detail and see how we can resolve your issues. Bennett Creek Management
                                      Review Author Icon

                                      Current Resident 665481

                                      Verified Resident 2017 - 2019

                                      4.2

                                      7/16/2019

                                      The community is gorgeous and maintained well. The office staff is very polite. There are always activities happening for the residents. The community is very quiet. The floor plans are very spacious and beautiful inside. The amenities are beautiful and well kept.

                                        Property Manager Response

                                        9/26/2019

                                        Thank you for taking the time to review us, we're pleased to hear such great things being said about us! The Team at Bennett Creek
                                        Review Author Icon

                                        Current Resident 663283

                                        Verified Resident 2018 - 2019

                                        4.5

                                        7/23/2019

                                        Over all great experience. Unhappy with the way the trash collection is handled. Breezeways are not kept clean. Office staff is amazing and always friendly. Location is great and close to shopping, schools, movies etc.

                                          Property Manager Response

                                          9/25/2019

                                          Thank you for your review, we appreciate the feedback regarding the breezeways. We're making changes and keeping to a regular schedule in hopes to keep them cleaner going forward. We're glad to hear the staff has been great to work with, we hope to keep it up! Thank you from the Team at Bennett Creek.
                                          Review Author Icon

                                          Current Resident 659655

                                          Verified Resident 2019

                                          4.5

                                          7/2/2019

                                          Recently moved into the Bennett Creek Apartments. Moving in was smooth and as planned. Office staffs were cooperative and helpful. So far, we are settling down well to the new place. However, we found that the Gym is locked in the evening, although the sign says "open 24/7". Hopefully, the management will look into the matter & take corrective action.

                                            Property Manager Response

                                            9/26/2019

                                            Thank you for taking the time to leave us a review. We would like to help with your gym access as the doors are programmed to let authorized residents in 24 hours a day/ days per week. Please stop into the office and we'll check the access on your card. We're very sorry for the inconvenience. The Team at Bennett Creek
                                            Review Author Icon

                                            Current Resident 657089

                                            Verified Resident 2019

                                            2.7

                                            6/25/2019

                                            Takes forever to get work orders fulfilled. So far it's been 2 weeks... still waiting. Also there is dog poop all over the property. There is no place provided even if you do pick up your poop besides one dog bin in the dog park. So people just leave the poop. And that adds up to so much poop!! You can't look at the grass and not see at least 5 piles of poop.

                                              Property Manager Response

                                              9/26/2019

                                              Thank you for taking the time to leave us a review. I'm very sorry that you experienced such a long delay with your work order requests, we did have some difficulty keeping up at times when we were short staffed. We're running at full capacity now and shouldn't have a problem addressing any issues you may be having. We have added several new dog stations throughout the property, including between buildings 3&4, 6&7, as well as 9&10. We also added a second one inside the dog park near the entrance/exit gate for convenience. We hope this helps with owners picking up after their pets.
                                              Review Author Icon

                                              Current Resident 646033

                                              Verified Resident 2018 - 2019

                                              4.7

                                              5/29/2019

                                              Bennett Creek has been a great place to live- maintenance has always been accommodating, facilities are always clean, the staff are always working hard around the grounds to ensure a beautiful landscape, and the office is great about announcing when they need to enter the apartment for standard smoke alarm checks, pest control, etc.

                                                Review Author Icon

                                                Current Resident 641890

                                                Verified Resident 2019

                                                4.7

                                                5/17/2019

                                                I have had a very good experience moving here! The staff have been very friendly and the amenities/apartment buildings are kept up well. It's centrally located within minutes to the beach, shopping, and downtown. I would definitely recommend them.

                                                  Floor Plans & Pricing

                                                  2 Bedrooms

                                                  JASMINE

                                                  2 Beds, 2 Baths | 989 sq. ft.

                                                  $1,437 - $2,203

                                                  See Floor Plan Details

                                                  AZALEA

                                                  2 Beds, 2 Baths | 1,076 sq. ft.

                                                  $1,486 - $2,191

                                                  See Floor Plan Details

                                                  MAGNOLIA

                                                  2 Beds, 2 Baths | 1,154 sq. ft.

                                                  $1,495 - $2,217

                                                  See Floor Plan Details

                                                  VIOLET

                                                  2 Beds, 2 Baths | 1,039 sq. ft.

                                                  $1,553 - $2,282

                                                  See Floor Plan Details

                                                  3 Bedrooms

                                                  WISTERIA

                                                  3 Beds, 2 Baths | 1,253 sq. ft.

                                                  $1,699 - $2,758

                                                  See Floor Plan Details

                                                  ORCHID

                                                  3 Beds, 2 Baths | 1,332 sq. ft.

                                                  $1,740 - $2,759

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  A-
                                                  A-

                                                  Renter Ratings

                                                  A-

                                                  Review Ratings (from 12 reviews)

                                                  Noise

                                                  4.0

                                                  Grounds

                                                  4.4

                                                  Safety

                                                  3.8

                                                  Office Staff

                                                  4.0

                                                  Maintenance

                                                  4.1

                                                  Neighborhood

                                                  4.2

                                                  Survey Scores (from 92 surveys)

                                                  Post-Tour Survey

                                                  4.9

                                                  Move-In Survey

                                                  4.6

                                                  Maintenance & Support Survey

                                                  4.1

                                                  Lease Renewal Survey

                                                  3.4

                                                  Review Count

                                                  B+

                                                  Number of reviews in the past 365 days

                                                  12

                                                  Manager’s Review Engagement

                                                  A

                                                  Percentage of reviews responded to

                                                  91.67%

                                                  Manager’s Review Reply Time

                                                  B

                                                  Average time to respond to reviews

                                                  10.58 days

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry Facilities
                                                  • Laundry On-Site
                                                  Parking
                                                  • Other
                                                  • Garage
                                                  • Parking
                                                  Pets
                                                  • Dogs Allowed
                                                    Deposit: $150. Comments: | Restrictions: None
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Deposit: $150. Comments: | Restrictions: None
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Screened-In Balconies in Select Homes
                                                  • 24-Hour Emergency Maintenance
                                                  • 9' Ceilings Available
                                                  • BBQ Grills
                                                  • Business Center
                                                  • Cat Friendly
                                                  • Ceiling Fans
                                                  • Clubhouse with Billiards
                                                  • Environmentally Friendly Programmable Thermostats
                                                  • Fitness Center
                                                  • High-Speed Internet and Wi-Fi Hot Spots
                                                  • Individual Central Heating & Air
                                                  • Large Dog Friendly
                                                  • On-Site Management
                                                  • Outdoor Seating/Picnic Area
                                                  • Package Acceptance
                                                  • Pet Park
                                                  • Playground
                                                  • Pool/Hot Tub
                                                  • Premium Lighting
                                                  • Resident Activity Center
                                                  • Resident Car Care Center
                                                  • Resident Referral Program
                                                  • Tennis and Pickle Ball Courts
                                                  • Walk In Closets
                                                  • Window Coverings and Blinds
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                                                  Leasing

                                                  At Bennett Creek Apartments in Jacksonville, FL, life is a playground of possibilities. Serving up an unprecedented list of amenities and activities, we've reinvented apartment living in the most exciting ways. Whether you're relaxing by the pool, taking advantage of the tennis courts, or finding endless entertainment at our magnificent clubhouse, you'll find that extraordinary living is a daily event. Come play at Bennett Creek!
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                                                  Leasing Options

                                                    • None

                                                  Office Hours

                                                  • Sunday: 01:00 PM - 05:00 PM
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Richman Property Services

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                                                  B+
                                                  Communities
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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Bennett Creek Rated?
                                                  Based on 381 number of votes by renters, Bennett Creek is currently rated 4.1 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Bennett Creek?
                                                  Bennett Creek is rated 4.4 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Bennett Creek is rated 4.1 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  What are noise levels like at Bennett Creek?
                                                  Bennett Creek is rated 4 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  How safe is Bennett Creek?
                                                  Bennett Creek is rated 3.8 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                  How satisfied are residents with the neighborhood?
                                                  Bennett Creek is rated 4.2 out of 5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                  How satisfied are residents with the staff at Bennett Creek?
                                                  Bennett Creek is rated 4 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 91.67% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 10.58 days to their community reviews in the past year.
                                                  Who manages Bennett Creek?
                                                  Richman Property Services
                                                  What is the pet policy at Bennett Creek?
                                                  Dogs Allowed
                                                  Deposit: $150
                                                  Comments: | Restrictions: None
                                                  Cats Allowed
                                                  Deposit: $150
                                                  Comments: | Restrictions: None
                                                  What types of floor plans are available?
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  What is the move-in special?
                                                  Get 5 weeks free on select 3-bedrooms for a limited time! New applicants only. Offer applies to select floor plans. Valid for a limited time. 15 month lease only. Call for details.

                                                  Contact Property

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                                                  Under New Management

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                                                  Bennett Creek is a 989 - 1,332 sq. ft. apartment in Jacksonville in zip code 32216. This community has a 2 - 3 Beds, 2 Baths, and is for rent for $1,437 - $2,759. Nearby cities include Orange Park, Neptune Beach, Atlantic Beach, Jacksonville Beach, Fleming Island, Saint Johns, Ponte Vedra Beach, Pointe Verda, Middleburg, Green Cove Springs, Baldwin, Callahan, and Yulee.

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