4.7
$500 Off Vacant Units - Move In by 4/15! Offer Subject to Change.
4.7 rating
398 total reviews
(
328 Verified
)
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Summarized by generative AI from text of customer reviews
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Updated Review
Current Resident 1216856
Verified Resident • 2024
5.0
9/10/2024
Very nice, great location, and hard working staff. Appreciate all that everyone does on our behalf. Keep up the good work. Wonderful place to live, kept up well and peaceful. Wish you all the very best.
9/11/2024
Current Resident 1277410
Verified Resident • 2015 - 2024
4.8
9/5/2024
It's been a good overall experience. It's very quiet and I love the location. The proximity to Publix, Target, and Lakeside Village is amazing. There's also easy access to the Polk Parkway and I 4. The neighbors are very respectful and polite. I would highly recommend Willowbroke Apartments to any future tenants.
9/6/2024
Current Resident 1272071
Verified Resident • 2023 - 2024
4.3
8/13/2024
Overall my experience has been great. The staff is friendly and knowledgeable and the pricing is fair. However the Apartments itself need to have updated appliances and a better deep clean before move in. When moving in , my apartment was not cleaned and the windows were EXTREMELY dirty with grime on the inside. The location is great and the grounds are kept up nicely. It is just the interior that needs to be updated. Lighting in the apartment would be extremely helpful as well!
8/20/2024
Updated Review
Current Resident 1011653
Verified Resident • 2022 - 2024
5.0
6/13/2024
Great experience! Everything it's clean and organized. The management is amazing. They always care about the community. This is one of the best place to live in Lakeland. A good location and you are close to everything. Love to live here.
6/15/2024
Current Resident 1253196
Verified Resident • 2024
5.0
5/25/2024
Great community to live in. The move-in process was smooth and the leasing team was more then enough help and they made the process a lot more enjoyable. It's a nice quiet area with nothing too crazy going on and in perfect distance of everything.
5/29/2024
Current Resident 1240314
Verified Resident • 2024
2.3
4/2/2024
Terrible. The apartment I got was in a poor condition. I didn't expect new but I also didn't expect how damaged the cupboards/drawers/walls were either. I be4lieve I was conned into taking this based on the model.
4/9/2024
Updated Review
Current Resident 1221663
Verified Resident • 2024
5.0
3/28/2024
WillowBrooke apartments is a nice clean quiet safe environment. The office staff and Maintence crew are very nice and always willing to help whenever need be and is very attentive. I've lived here since Jan 2024 and I am pleased so far.
3/30/2024
Updated Review
Current Resident 1230591
Verified Resident • 2024
5.0
3/14/2024
It is a well kept community. Service request are handled promptly. The complex is well maintained and commute to shopping is great. Pool is always well maintained. Quiet complex. Overall I enjoy living here
3/23/2024
Updated Review
Current Resident 1184045
Verified Resident • 2024
4.7
3/14/2024
The community is safe clean and friendly. I know my neighbors and feel comfortable to go on walks and use the apartment amenities whenever I want. The poll and gym are always clean. The staff is friendly and maintenance is always done in a timely manner.
3/23/2024
Updated Review
Current Resident 1197962
Verified Resident • 2023
5.0
12/21/2023
The staff was/is super friendly and helpful. Enjoyed working with the staff. They answered all my question and concerns. Moving in was very easy. Had no issues getting my keys and signing my lease. Everyone was helpful.
12/27/2023
Updated Review
Current Resident 908255
Verified Resident • 2020 - 2023
5.0
12/19/2023
Going on 4 years living at WillowBrooke. Not planning on moving anytime soon. Great place to live. Close to Publix, Starbucks and Publix. I4 is close by. Office staff are friendly and very helpful....
12/27/2023
Current Resident 1207133
Verified Resident • 2021 - 2023
1.0
12/10/2023
It was awesome until the last 3 months when my roof started leaking. They claimed the FOUR repair tickets I sent were fixed and each time they were not. Also, my dryer went out and it took three trips to fix that. Glad I am out of here soon.
12/18/2023
Updated Review
Current Resident 1177915
Verified Resident • 2023
3.8
11/11/2023
It has been a great experience experience so far. The only things is the school's around the area nit providing transportation which has nothing to do with willowbrooke. They have been great and I don't have any complaints
11/13/2023
Updated Review
Current Resident 1105903
Verified Resident • 2023
4.3
11/7/2023
The community has been excellent and the maintenance staff are competent and friendly. I enjoy the spacious rooms and the flooring is an improvement over my previous apartment complex. Talking with the office team is easy to do and I often wave or have a discussion when they drive by the apartment. Overall, I think this is a great place to live.
11/13/2023
Current Resident 1195484
Verified Resident • 2023
5.0
11/2/2023
Willowbrooke is a Nice place and is a great community! very friendly people and the staff are kind and helpful. also has nice views and is in a good location for shopping and outdoor activities. the pool and workout areas are very nice as well.
11/3/2023
Current Resident 1190563
Verified Resident • 2023
4.7
10/17/2023
Neighbors and other tenants at this property are nice, quiet and courteous. All the facilities are clean and in full functioning. Mail boxes are very old and hard to open and close. Need to upgrade them.
10/18/2023
Current Resident 1185800
Verified Resident • 2023
5.0
10/1/2023
Everyone has been very nice and helpful. I've had a lot of anxiety about this move and everyone has helped put me more at ease. It's a beautiful complex, our apartment has a great view and the unit lets in a lot of natural light. The complex seems very peaceful and safe so far. There is ample cabinet/storage space, ample counter space in the kitchen, and lots of closet space in every room. I feel comfortable with my decision to go with WillowBrooke and am grateful for the experience provided thus far.
10/4/2023
Updated Review
Current Resident 588202
Verified Resident • 2018 - 2023
5.0
9/25/2023
Very quiet & safe neighborhood. Maintenance Crew is very responsive even on weekends. Surrounding neighborhood is safe and nice to walk my dog. Nearby to so many stores/ restaurants in mid Lakeland. Love it!
9/28/2023
Current Resident 1182892
Verified Resident • 2023
3.7
9/21/2023
Great location to live!! I love how close and convenient everything is from here. However, the office staff can be a little difficult to communicate with. Even after several attempts via email, text, phone call, and face-to-face visits to the office, it almost seemed like our concerns were brushed off. I'm not the type to call Corporate offices, but for the situation we were in we had no choice but to call the corporate office to assist us. Other than the issues we had to take to Corporate, I really enjoy this apartment complex and it's location.
9/25/2023
Current Resident 1180735
Verified Resident • 2023
5.0
9/14/2023
Great place to stay and a great community. Staff goes above and beyond, location can't be beat especially for the price, and it's very clean and well kept. We continue to be very happy with our decision to move to Willowbrooke.
Current Resident 1175691
Verified Resident • 2023
5.0
8/31/2023
Quiet community. Nice apartment. Good value. I've only been here a few days, but I don't hear noises from adjacent units. The apartment is well laid out. The living room and bathroom are both bigger than my former residence.
Current Resident 1173783
Verified Resident • 2023
4.5
8/25/2023
Me and my roommates are completely in love with our new apartment! We feel so safe here and have never felt as though we were in danger. The leasing office is very helpful, and you can tell that they care about you.
Current Resident 1169343
Verified Resident • 2023
5.0
8/12/2023
Many people in Lakeland have lived in this community at one point in time. Once I mentioned to anyone about moving in, I heard nothing but great reviews and have not been disappointed. Moving in just recently and as a single mom, I feel safe and the kids love it.
Current Resident 1163954
Verified Resident • 2023
4.0
7/27/2023
The staff was incredibly kind and welcoming. The location is ideal. We do enjoy the balcony and the spaces is great! We do have some issues with the cleaning, our toilets were dirty and looked slightly used upon move in and the floors have paint stains on them and some of the kitchen drawers definitely need replaced. But overall not bad.
Current Resident 1160950
Verified Resident • 2022 - 2023
5.0
7/18/2023
Over the last year I've lived here, the community has had its rocky moments. Any problem that arose though was dealt with pretty quickly by the staff. All of my work orders have been completed in good time. I haven't used the amenities enough to have an opinion on them but I see people at the pool all the time.
Deluxe One Bedroom
1 Bed, 1 Bath | 750 sq. ft.
See Floor Plan Details
Standard One Bedroom
1 Bed, 1 Bath | 700 sq. ft.
$1,479 - $1,972
See Floor Plan Details
Standard Two Bedroom
2 Beds, 2 Baths | 1,000 sq. ft.
$1,528 - $1,977
See Floor Plan Details
Deluxe Two Bedroom
2 Beds, 2 Baths | 1,050 sq. ft.
$1,575 - $2,076
See Floor Plan Details
Three Bedroom
3 Beds, 2 Baths | 1,400 sq. ft.
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 35 reviews)
Noise
4.8
Grounds
4.7
Safety
4.5
Office Staff
4.8
Maintenance
4.8
Neighborhood
4.9
Survey Scores (from 214 surveys)
Move-In Survey
4.8
Maintenance & Support Survey
4.9
Lease Renewal Survey
4.3
Review Count
Number of reviews in the past 365 days
35
Manager’s Review Engagement
Percentage of reviews responded to
91.43%
Manager’s Review Reply Time
Average time to respond to reviews
14.54 days
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Willowbrooke Apartments is a 700 - 1,400 sq. ft. apartment in Lakeland in zip code 33803. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,479 - $2,076. Nearby cities include Auburndale, Polk City, Plant City, Bartow, Eagle Lake, Winter Haven, Lake Alfred, Mulberry, Dover, Zephyrhills, Valrico, Haines City, and Dundee.