Willowbrooke Apartments
A
A
Award Winner
1100 Oakbridge Pkwy, Lakeland, FL 33803

4.7

(612 Reviews & Surveys)
$1,479 - $2,076/mo

Move-In Specials

$500 Off Vacant Units - Move In by 4/15! Offer Subject to Change.

Reviews

4.7 rating

398 total reviews

(

328 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Current Resident 1216856

Verified Resident 2024

5.0

9/10/2024

Very nice, great location, and hard working staff. Appreciate all that everyone does on our behalf. Keep up the good work. Wonderful place to live, kept up well and peaceful. Wish you all the very best.

    Property Manager Response

    9/11/2024

    Thank you so much for this kind review. We are so happy that we have met your expectations and provided you with a positive experience. We are glad to hear that you have found our property to be a wonderful, well-kept, and peaceful place to live and that our team has served you well. We hope you have a fantastic day!
    Review Author Icon

    Current Resident 1277410

    Verified Resident 2015 - 2024

    4.8

    9/5/2024

    It's been a good overall experience. It's very quiet and I love the location. The proximity to Publix, Target, and Lakeside Village is amazing. There's also easy access to the Polk Parkway and I 4. The neighbors are very respectful and polite. I would highly recommend Willowbroke Apartments to any future tenants.

      Property Manager Response

      9/6/2024

      Thank you for sharing your positive experience! We re thrilled to hear that you re enjoying the quiet atmosphere and convenient location of our community. It s great to know you find the area and your neighbors so accommodating. Your recommendation means a lot to us. If there s anything you need, we re here to help!
      Review Author Icon

      Current Resident 1272071

      Verified Resident 2023 - 2024

      4.3

      8/13/2024

      Overall my experience has been great. The staff is friendly and knowledgeable and the pricing is fair. However the Apartments itself need to have updated appliances and a better deep clean before move in. When moving in , my apartment was not cleaned and the windows were EXTREMELY dirty with grime on the inside. The location is great and the grounds are kept up nicely. It is just the interior that needs to be updated. Lighting in the apartment would be extremely helpful as well!

        Property Manager Response

        8/20/2024

        We appreciate your feedback. Please contact the office at your earliest convenience to discuss any pending issues with the property manager. We are always more than happy to help.

        Updated Review

        Review Author Icon

        Current Resident 1011653

        Verified Resident 2022 - 2024

        5.0

        6/13/2024

        Great experience! Everything it's clean and organized. The management is amazing. They always care about the community. This is one of the best place to live in Lakeland. A good location and you are close to everything. Love to live here.

          Property Manager Response

          6/15/2024

          Thank you for your kind words and this wonderful review! We strive for 100% satisfaction, and it is great to see you had such a positive experience at WillowBrooke! Have a great day!
          Review Author Icon

          Current Resident 1253196

          Verified Resident 2024

          5.0

          5/25/2024

          Great community to live in. The move-in process was smooth and the leasing team was more then enough help and they made the process a lot more enjoyable. It's a nice quiet area with nothing too crazy going on and in perfect distance of everything.

            Property Manager Response

            5/29/2024

            Thank you for your kind words and this wonderful review! We're so glad to hear we delivered such a great experience. If there's anything further, we can do for you, we are happy to help!
            Review Author Icon

            Current Resident 1240314

            Verified Resident 2024

            2.3

            4/2/2024

            Terrible. The apartment I got was in a poor condition. I didn't expect new but I also didn't expect how damaged the cupboards/drawers/walls were either. I be4lieve I was conned into taking this based on the model.

              Property Manager Response

              4/9/2024

              Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Our property manager would really like to speak with you more regarding this matter. Please reach out to us at (863) 647-2338. We look forward to hearing from you.

              Updated Review

              Review Author Icon

              Current Resident 1221663

              Verified Resident 2024

              5.0

              3/28/2024

              WillowBrooke apartments is a nice clean quiet safe environment. The office staff and Maintence crew are very nice and always willing to help whenever need be and is very attentive. I've lived here since Jan 2024 and I am pleased so far.

                Property Manager Response

                3/30/2024

                Hi there, We're happy to hear you had such a positive experience with our team. Thank you for taking the time to let us know how we did. We hope you have a great day.

                Updated Review

                Review Author Icon

                Current Resident 1230591

                Verified Resident 2024

                5.0

                3/14/2024

                It is a well kept community. Service request are handled promptly. The complex is well maintained and commute to shopping is great. Pool is always well maintained. Quiet complex. Overall I enjoy living here

                  Property Manager Response

                  3/23/2024

                  Hi there, thank you for your kind words and this wonderful review. We hope you have a great day!

                  Updated Review

                  Review Author Icon

                  Current Resident 1184045

                  Verified Resident 2024

                  4.7

                  3/14/2024

                  The community is safe clean and friendly. I know my neighbors and feel comfortable to go on walks and use the apartment amenities whenever I want. The poll and gym are always clean. The staff is friendly and maintenance is always done in a timely manner.

                    Property Manager Response

                    3/23/2024

                    Hi there, we're happy to hear you have had such a positive experience with our team. Thank you for this wonderful review.

                    Updated Review

                    Review Author Icon

                    Current Resident 1197962

                    Verified Resident 2023

                    5.0

                    12/21/2023

                    The staff was/is super friendly and helpful. Enjoyed working with the staff. They answered all my question and concerns. Moving in was very easy. Had no issues getting my keys and signing my lease. Everyone was helpful.

                      Property Manager Response

                      12/27/2023

                      Hi, thank you for your feedback of our team at WillowBrooke Apartments. We're glad you have had such a wonderful experience with us! We are delighted you have chosen to make our community your new home. Have a great day and welcome home!

                      Updated Review

                      Review Author Icon

                      Current Resident 908255

                      Verified Resident 2020 - 2023

                      5.0

                      12/19/2023

                      Going on 4 years living at WillowBrooke. Not planning on moving anytime soon. Great place to live. Close to Publix, Starbucks and Publix. I4 is close by. Office staff are friendly and very helpful....

                        Property Manager Response

                        12/27/2023

                        Hello, thank you for your kind words and this wonderful review. We're glad to hear we delivered such a great experience!
                        Review Author Icon

                        Current Resident 1207133

                        Verified Resident 2021 - 2023

                        1.0

                        12/10/2023

                        It was awesome until the last 3 months when my roof started leaking. They claimed the FOUR repair tickets I sent were fixed and each time they were not. Also, my dryer went out and it took three trips to fix that. Glad I am out of here soon.

                          Property Manager Response

                          12/18/2023

                          Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our property manager would really like to speak with you more regarding this matter. Please reach out to us at (863) 647-2338. We look forward to hearing from you.

                          Updated Review

                          Review Author Icon

                          Current Resident 1177915

                          Verified Resident 2023

                          3.8

                          11/11/2023

                          It has been a great experience experience so far. The only things is the school's around the area nit providing transportation which has nothing to do with willowbrooke. They have been great and I don't have any complaints

                            Property Manager Response

                            11/13/2023

                            Hello, thank you for taking the time to let us know how we did. We hope you have a great day.

                            Updated Review

                            Review Author Icon

                            Current Resident 1105903

                            Verified Resident 2023

                            4.3

                            11/7/2023

                            The community has been excellent and the maintenance staff are competent and friendly. I enjoy the spacious rooms and the flooring is an improvement over my previous apartment complex. Talking with the office team is easy to do and I often wave or have a discussion when they drive by the apartment. Overall, I think this is a great place to live.

                              Property Manager Response

                              11/13/2023

                              Hello, thank you for your kind words and this wonderful review. We're happy to hear you have had such a positive experience with our team. We hope you have a great day!
                              Review Author Icon

                              Current Resident 1195484

                              Verified Resident 2023

                              5.0

                              11/2/2023

                              Willowbrooke is a Nice place and is a great community! very friendly people and the staff are kind and helpful. also has nice views and is in a good location for shopping and outdoor activities. the pool and workout areas are very nice as well.

                                Property Manager Response

                                11/3/2023

                                Hello, thank you for your valuable feedback. We're happy to hear you had such a positive experience with our team and are enjoying your time here. Thank you again for taking the time to let us know how we did. We hope you have a great weekend!
                                Review Author Icon

                                Current Resident 1190563

                                Verified Resident 2023

                                4.7

                                10/17/2023

                                Neighbors and other tenants at this property are nice, quiet and courteous. All the facilities are clean and in full functioning. Mail boxes are very old and hard to open and close. Need to upgrade them.

                                  Property Manager Response

                                  10/18/2023

                                  Hello, thank you for sharing your experience with us. If you re ever in need of help, please let us know! Have a great day.
                                  Review Author Icon

                                  Current Resident 1185800

                                  Verified Resident 2023

                                  5.0

                                  10/1/2023

                                  Everyone has been very nice and helpful. I've had a lot of anxiety about this move and everyone has helped put me more at ease. It's a beautiful complex, our apartment has a great view and the unit lets in a lot of natural light. The complex seems very peaceful and safe so far. There is ample cabinet/storage space, ample counter space in the kitchen, and lots of closet space in every room. I feel comfortable with my decision to go with WillowBrooke and am grateful for the experience provided thus far.

                                    Property Manager Response

                                    10/4/2023

                                    Hello, thank you for your feedback of our team at WillowBrooke Apartments. We are delighted you have chosen to make our community your new home. We look forward to providing you with assistance in the future. Have a great day and welcome home!

                                    Updated Review

                                    Review Author Icon

                                    Current Resident 588202

                                    Verified Resident 2018 - 2023

                                    5.0

                                    9/25/2023

                                    Very quiet & safe neighborhood. Maintenance Crew is very responsive even on weekends. Surrounding neighborhood is safe and nice to walk my dog. Nearby to so many stores/ restaurants in mid Lakeland. Love it!

                                      Property Manager Response

                                      9/28/2023

                                      Hello, thank you so much for your positive comments about WillowBrooke Apartments. Please let us know if there is anything else we can do for you; we are more than happy to help. Have a great day!
                                      Review Author Icon

                                      Current Resident 1182892

                                      Verified Resident 2023

                                      3.7

                                      9/21/2023

                                      Great location to live!! I love how close and convenient everything is from here. However, the office staff can be a little difficult to communicate with. Even after several attempts via email, text, phone call, and face-to-face visits to the office, it almost seemed like our concerns were brushed off. I'm not the type to call Corporate offices, but for the situation we were in we had no choice but to call the corporate office to assist us. Other than the issues we had to take to Corporate, I really enjoy this apartment complex and it's location.

                                        Property Manager Response

                                        9/25/2023

                                        Hello. We regret to hear that you had this experience with us, and we appreciate your honest feedback as we are always looking for ways to improve. We are more than happy to assist you if anything else comes up. Have a great day!
                                        Review Author Icon

                                        Current Resident 1180735

                                        Verified Resident 2023

                                        5.0

                                        9/14/2023

                                        Great place to stay and a great community. Staff goes above and beyond, location can't be beat especially for the price, and it's very clean and well kept. We continue to be very happy with our decision to move to Willowbrooke.

                                          Review Author Icon

                                          Current Resident 1175691

                                          Verified Resident 2023

                                          5.0

                                          8/31/2023

                                          Quiet community. Nice apartment. Good value. I've only been here a few days, but I don't hear noises from adjacent units. The apartment is well laid out. The living room and bathroom are both bigger than my former residence.

                                            Review Author Icon

                                            Current Resident 1173783

                                            Verified Resident 2023

                                            4.5

                                            8/25/2023

                                            Me and my roommates are completely in love with our new apartment! We feel so safe here and have never felt as though we were in danger. The leasing office is very helpful, and you can tell that they care about you.

                                              Review Author Icon

                                              Current Resident 1169343

                                              Verified Resident 2023

                                              5.0

                                              8/12/2023

                                              Many people in Lakeland have lived in this community at one point in time. Once I mentioned to anyone about moving in, I heard nothing but great reviews and have not been disappointed. Moving in just recently and as a single mom, I feel safe and the kids love it.

                                                Review Author Icon

                                                Current Resident 1163954

                                                Verified Resident 2023

                                                4.0

                                                7/27/2023

                                                The staff was incredibly kind and welcoming. The location is ideal. We do enjoy the balcony and the spaces is great! We do have some issues with the cleaning, our toilets were dirty and looked slightly used upon move in and the floors have paint stains on them and some of the kitchen drawers definitely need replaced. But overall not bad.

                                                  Review Author Icon

                                                  Current Resident 1160950

                                                  Verified Resident 2022 - 2023

                                                  5.0

                                                  7/18/2023

                                                  Over the last year I've lived here, the community has had its rocky moments. Any problem that arose though was dealt with pretty quickly by the staff. All of my work orders have been completed in good time. I haven't used the amenities enough to have an opinion on them but I see people at the pool all the time.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Deluxe One Bedroom

                                                    1 Bed, 1 Bath | 750 sq. ft.

                                                    See Floor Plan Details

                                                    Standard One Bedroom

                                                    1 Bed, 1 Bath | 700 sq. ft.

                                                    $1,479 - $1,972

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Standard Two Bedroom

                                                    2 Beds, 2 Baths | 1,000 sq. ft.

                                                    $1,528 - $1,977

                                                    See Floor Plan Details

                                                    Deluxe Two Bedroom

                                                    2 Beds, 2 Baths | 1,050 sq. ft.

                                                    $1,575 - $2,076

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    Three Bedroom

                                                    3 Beds, 2 Baths | 1,400 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 35 reviews)

                                                    Noise

                                                    4.8

                                                    Grounds

                                                    4.7

                                                    Safety

                                                    4.5

                                                    Office Staff

                                                    4.8

                                                    Maintenance

                                                    4.8

                                                    Neighborhood

                                                    4.9

                                                    Survey Scores (from 214 surveys)

                                                    Move-In Survey

                                                    4.8

                                                    Maintenance & Support Survey

                                                    4.9

                                                    Lease Renewal Survey

                                                    4.3

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    35

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    91.43%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    14.54 days

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Full Size Washer and Dryer
                                                    Parking
                                                    • None
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $25. Comments: Pet rent applied monthly per pet. Please ask about our breed restrictions. | Restrictions: breed restrictions
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Rent: $25. Comments: Pet rent applied monthly per pet. Please ask about our breed restrictions. | Restrictions: breed restrictions
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Additional Storage
                                                    • Air Conditioning
                                                    • BBQ and Picnic Area
                                                    • Balcony or Patio
                                                    • Basketball Court
                                                    • Carpet in Bedrooms
                                                    • Cat Friendly
                                                    • Clubhouse
                                                    • Community Center
                                                    • DishWasher
                                                    • Disposal
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Flexpay Rent Assistance Available
                                                    • Free Weights
                                                    • High Ceilings
                                                    • Large Dog Friendly
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pool
                                                    • Preferred Employer Program Discounts
                                                    • Tennis Court
                                                    • Three Mile Scenic Walking Trail
                                                    • Wood Style Flooring
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                                                    Leasing

                                                    Premier neighborhood, resort living! Live in the heart of luxury and convenience at Willowbrooke! Are you searching for an apartment that offers a convenient location, quality upgrades, plentiful amenities and a team that really cares about your satisfaction? Then look no further for your Lakeland apartment than Willowbrooke at Lakeland. This pet-friendly apartment community offers easy access to Lakeside Village shopping, renovated apartments with the features you are seeking, access to a private three-mile walking trail, a 24/7 fitness center, and a relaxing pool and sun deck. Schedule your private tour today and see all we have to offer. We can t wait to welcome you and your family home!
                                                    Show Less

                                                    Leasing Options

                                                      • None

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday: 08:30 AM - 05:50 PM
                                                    • Tuesday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Cherishome

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Willowbrooke Apartments Rated?
                                                    Based on 612 number of votes by renters, Willowbrooke Apartments is currently rated 4.7 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Willowbrooke Apartments?
                                                    Willowbrooke Apartments is rated 4.7 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Willowbrooke Apartments is rated 4.8 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Willowbrooke Apartments?
                                                    Willowbrooke Apartments is rated 4.8 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Willowbrooke Apartments?
                                                    Willowbrooke Apartments is rated 4.5 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Willowbrooke Apartments is rated 4.9 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Willowbrooke Apartments?
                                                    Willowbrooke Apartments is rated 4.8 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 91.43% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 14.54 days to their community reviews in the past year.
                                                    Who manages Willowbrooke Apartments?
                                                    Cherishome
                                                    What is the pet policy at Willowbrooke Apartments?
                                                    Dogs Allowed
                                                    Rent: $25
                                                    Comments: Pet rent applied monthly per pet. Please ask about our breed restrictions. | Restrictions: breed restrictions
                                                    Cats Allowed
                                                    Rent: $25
                                                    Comments: Pet rent applied monthly per pet. Please ask about our breed restrictions. | Restrictions: breed restrictions
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    What is the move-in special?
                                                    $500 Off Vacant Units - Move In by 4/15! Offer Subject to Change.

                                                    Contact Property

                                                    April 2026

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                                                    Baths

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                                                    Under New Management

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                                                    Willowbrooke Apartments is a 700 - 1,400 sq. ft. apartment in Lakeland in zip code 33803. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,479 - $2,076. Nearby cities include Auburndale, Polk City, Plant City, Bartow, Eagle Lake, Winter Haven, Lake Alfred, Mulberry, Dover, Zephyrhills, Valrico, Haines City, and Dundee.