4.7
$500 Off Vacant Units - Move In by 4/15! Offer Subject to Change.
4.7 rating
398 total reviews
(
328 Verified
)
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Current Resident 942448
Verified Resident • 2021
4.8
8/21/2021
The management staff was very welcoming and great at communicating before, during, and after the move in. The property is situated in a great area with so many conveniences at the doorstep. It's facilities and community events are great.
8/28/2021
Sds123
Resident • 2019 - 2020
4.0
7/16/2021
Not a bad apartment- kinda pricey for what you get but be warned they will try and scam you when you leave by making up bs charges to keep your security deposit. If you move here take extensive pictures before and after!!
7/20/2021
Current Resident 925814
Verified Resident • 2021
5.0
7/10/2021
This community is amazing. The office staff was great! They quickly answered any questions or issues that we had throughout the whole moving process. Maintenance was quick to fix any problems we had including a broken dryer when we moved in!
7/13/2021
Current Resident 922361
Verified Resident • 2020 - 2021
4.7
6/29/2021
This community is safe and central to everything needed (next to the town center, Publix and Target). The office staff is very friendly and accommodating and it feels like a community! I would also say that this is an ideal location for students at Florida Southern College looking to rent apartments as well.
7/6/2021
Updated Review
Current Resident 741001
Verified Resident • 2019 - 2021
4.5
6/26/2021
Willowbrooke is simply an amazing place to call home! It's beautifully maintained and so peaceful, yet within walking distance of shopping, dining, and excellent entertainment! It's very safe, the staff are so kind and helpful, and the included amenities great for families and single people alike are next level awesome! The gym and pool are extremely impressive, the landscaping is gorgeous, and living here really is a delight. The affordability for the luxury is amazing! HIGHLY recommend experiencing coming home to Willowbrooke!
6/28/2021
Current Resident 920815
Verified Resident • 2021
4.3
6/24/2021
There are a lot of fun things to do around the apartment complex. The staff are very friendly and helpful the facilities are clean and well kept. The apartments are nicer than expected and the appliances are in good condition
6/28/2021
Current Resident 918907
Verified Resident • 2021
4.2
6/19/2021
We just moved in about a month and a half ago, but so far the experience has been fairly easy. The maintenance staff came within the first week to fix anything that wasn't working well at move in. They also have been coming timely for any recent requests.
6/24/2021
Current Resident 909010
Verified Resident • 2020 - 2021
5.0
5/27/2021
Wonderfully shaded, well maintained community. We certainly enjoy the quietness and respect others show. The grounds are well-maintained and well lit at night for safety. Conveniently located next to Publix and other shopping areas
5/29/2021
Current Resident 894523
Verified Resident • 2020 - 2021
4.0
4/17/2021
Willowbrooke is an older apartment complex in a great location near shopping and major roadways. While it is older, it has been well maintained, and the manager, Heather Clayton is very responsive, friendly, and professional. I especially love that it's animal friendly and located near a great walking trail!
4/19/2021
Current Resident 893943
Verified Resident • 2021
4.2
4/15/2021
The community is great with everything being so close and convenient. The community is close to my job being only 20 minutes away and close to my husbands job being less than 10 minutes away. I enjoy being in a central location between Tampa and Orlando.
4/16/2021
Current Resident 889303
Verified Resident • 2021
5.0
4/3/2021
It has been amazing moving into the Willowbrooke apartments. There are great amenities all residents can use and the location is fantastic. When I moved in, management was so quick to make sure that I was completely satisfied. It was so nice to have the staff here be so concerned about how I felt moving in.
4/6/2021
Current Resident 881229
Verified Resident • 2021
2.7
3/9/2021
Dirty on move in day. Dead bugs. Spider webs. Grime on cabinet handles. Barely functioning windows. Previous tenant's hair in drawers in bathroom/ food in drawers in kitchen. Smelled like cheap motel. Beyond disappointed for the price. Such a shame.
3/11/2021
Current Resident 876046
Verified Resident • 2018 - 2021
4.8
2/25/2021
Great community or live in and wonderful staff. Especially Heather, the manager. The pool is nice and always well kept. The equipment room could use a little bit of work. But overall there really is nothing super major to complain about.
3/5/2021
Current Resident 872599
Verified Resident • 2020 - 2021
3.7
2/12/2021
It's a beautiful place but I wish the property would solve my issues. It's a reoccurring issue that I am hoping is resolved soon! I love how beautiful everything looks on the outside but the apartments are older and they are showing signs of wear and tear.
3/5/2021
Updated Review
Current Resident 834632
Verified Resident • 2020 - 2021
5.0
1/19/2021
Sorry my previous answer failed the "48-Letter Minimum." Just a bit busy right now and hope that the following 5-Star Ratings will suffice! Now, I'm told I've typed fewer characters than required (140 of 200 characters). Hope this is sufficient!
1/19/2021
Current Resident 320259
Verified Resident • 2019 - 2021
4.5
1/7/2021
I have generally had a positive experience with this community. Management and maintenance staff both seem to want to keep their tenants happy. Sometimes the solutions to maintenance issues are stop gaps, but if the problem persists, generally seem to come back and take care of the issue properly.
1/13/2021
Updated Review
Current Resident 746241
Verified Resident • 2010 - 2021
4.8
1/5/2021
Willowbrooke is perfectly located. Down the street are Publix and Target. In front of Publix is Race Trac gas station. Across Harden Boulevard is Lakeside Village Mall, which has a state-of-the-art movie theater, and many restaurants to dine at. Chili's, Olive Garden, Abuelo's, Longhorn's, and Grillsmith's are among the restaurants you can enjoy. Wal Mart is only 10 minutes away, and the on ramp to Polk Parkway is only 5 minutes away, allowing you quick access to I-4 whether you're traveling to Tampa or Orlando.
1/6/2021
Updated Review
Current Resident 801597
Verified Resident • 2020
1.3
12/5/2020
The rent is ridiculous, the place is termite infested, Black mold and Asbestos found when i had air quality test done because Willowbrooke hired someone that was not qualified, yet Heather says all good no Mold ...i spoke to contactor ! So they would rather put our lives at risk then pay to have it properly taken care of ... go figure
Current Resident 849614
Verified Resident • 2020
5.0
12/3/2020
Willowbrooke is a clean, updated apartment complex in a safe neighborhood. It is convenient to numerous restaurants (e.g., Burger 21, Longhorn Steakhouse) and shopping (e.g., Target). It is also easily accessible to the Polk Parkway. The application and move in process was very easy. The staff has been very responsive and quick to maintenance requests, which is refreshing. The apartments are well maintained and comfortable. The neighbors are friendly. I highly recommend this complex.
Current Resident 849106
Verified Resident • 2013 - 2020
5.0
12/1/2020
We love living in Willowbrooke Apartments. The office staff and maintenance staff are so professional and friendly. The location is great, we are near banks, grocery stores, Target, Starbucks and the movie theater.
12/3/2020
Updated Review
Current Resident 742970
Verified Resident • 2020
5.0
11/19/2020
The office staff as well as maintenance are extremely courteous, very prompt, and make you feel like one of the community. The grounds are kept immaculate and attractive. The grounds make me feel like I'm in my own backyard in a home. The community is quiet at night and everyone is respectful of each other's privacy. I would without any hesitation recommend Willabrook to any of my friends or family.
11/22/2020
Updated Review
Current Resident 405876
Verified Resident • 2017 - 2020
5.0
10/24/2020
The community is quiet and well maintained and conveniently located. The response of the maintenance staff is very timely; all of my work orders are taken care of same or next day. Great place to live
10/26/2020
Current Resident 815969
Verified Resident • 2018 - 2020
5.0
9/10/2020
Love my apartment at Willowbrooke. The neighborhood is great and the staff are always very helpful. Any maintenance request that I have had has been handled right away. I would recommend Willowbrooke Lakeland to anyone looking for an apartment in the area.
9/14/2020
Current Resident 792250
Verified Resident • 2018 - 2020
4.8
7/16/2020
I love coming home to this complex. It's very welcoming. The grounds are kept well. I feel safe and secure. I really love living here. We have only had a couple of maintenance issues and they were resolved within 24 hours.
7/20/2020
Current Resident 783960
Verified Resident • 2020
5.0
6/25/2020
Great apartments to live in. The community is great, lots of things to do, and maintenance is fast. Office management is very friendly and helpful. The apartments inside are very spacious and have everything you need to live comfortably. I highly recommend checking it out.
6/30/2020
Deluxe One Bedroom
1 Bed, 1 Bath | 750 sq. ft.
See Floor Plan Details
Standard One Bedroom
1 Bed, 1 Bath | 700 sq. ft.
$1,479 - $1,972
See Floor Plan Details
Standard Two Bedroom
2 Beds, 2 Baths | 1,000 sq. ft.
$1,528 - $1,977
See Floor Plan Details
Deluxe Two Bedroom
2 Beds, 2 Baths | 1,050 sq. ft.
$1,575 - $2,076
See Floor Plan Details
Three Bedroom
3 Beds, 2 Baths | 1,400 sq. ft.
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 35 reviews)
Noise
4.8
Grounds
4.7
Safety
4.5
Office Staff
4.8
Maintenance
4.8
Neighborhood
4.9
Survey Scores (from 214 surveys)
Move-In Survey
4.8
Maintenance & Support Survey
4.9
Lease Renewal Survey
4.3
Review Count
Number of reviews in the past 365 days
35
Manager’s Review Engagement
Percentage of reviews responded to
91.43%
Manager’s Review Reply Time
Average time to respond to reviews
14.54 days
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Willowbrooke Apartments is a 700 - 1,400 sq. ft. apartment in Lakeland in zip code 33803. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,479 - $2,076. Nearby cities include Auburndale, Polk City, Plant City, Bartow, Eagle Lake, Winter Haven, Lake Alfred, Mulberry, Dover, Zephyrhills, Valrico, Haines City, and Dundee.