Willowbrooke Apartments
A
A
Award Winner
1100 Oakbridge Pkwy, Lakeland, FL 33803

4.7

(612 Reviews & Surveys)
$1,479 - $2,076/mo

Move-In Specials

$500 Off Vacant Units - Move In by 4/15! Offer Subject to Change.

Reviews

4.7 rating

398 total reviews

(

328 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Summarized by generative AI from text of customer reviews

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Review Author Icon

Current Resident 1160848

Verified Resident 2023

4.5

7/18/2023

We just recently moved in but the community has been wonderful so far! The move in process was easy and smooth and the staff was very kind and helpful. We even got a welcome gift package to make us feel more welcomed and at home!

    Updated Review

    Review Author Icon

    Current Resident 996938

    Verified Resident 2020 - 2023

    5.0

    6/20/2023

    My experience has been very pleasant and enjoyable. I do great deal of work remotely for the university, and as such, have enjoyed working from my apartment at Willowbrook. The front office staff are consistently welcoming and efficient in ensuring my optimum enjoyment of my stay here at Willowbrook.

      Updated Review

      Review Author Icon

      Current Resident 1099576

      Verified Resident 2023

      4.8

      6/6/2023

      My experience out of this apartment has been really great. I love that the apartment smain as staff is really on top of things. That's one of the reasons why I want to move here and also for the management staff. The office staff is really nice and communicative and they also have events around the community. They try to make it a tight close knit community

        Updated Review

        Review Author Icon

        Current Resident 1001064

        Verified Resident 2022 - 2023

        5.0

        5/16/2023

        Best experience living in an apartment community I have ever had. The staff are nice, maintenance is done quick and the rent is affordable. The community is quiet and everyone resident that I have met has been at least kind enough to say hello.

          Review Author Icon

          Current Resident 1127115

          Verified Resident 2023

          4.3

          4/1/2023

          Just been living here for a week, everything going well so far. Still have a couple of maintenance points pending to be resolved. A closet hanger was broken when I arrived. So was a seal on the patio door.

            Property Manager Response

            4/4/2023

            Dear Verified Resident 1127115, Thank you for your feedback on our team at WillowBrooke Apartments. We are delighted you have chosen to make our community your new home. Please continue to work with our onsite team to resolve these pending work orders. Have a great day and welcome home!
            Review Author Icon

            Current Resident 1124667

            Verified Resident 2023

            3.5

            3/23/2023

            Is not too bad for my first apartment in Florida, but are expensive and old. I think they need to update like everything. But is a good neighborhood and quiet. And you got everything near, that's the good thing.

              Property Manager Response

              3/25/2023

              Verified Resident 1124667, Thanks for your praise and kind comments about our community and surrounding area. If you have any further questions, please give us a call. Our team is always happy to help.
              Review Author Icon

              Current Resident 1107811

              Verified Resident 2023

              5.0

              2/1/2023

              The move in process was very easy and the apartment was clean. The apartment community is very well maintained and has great amenities. There is a nice community walking trail and is very peaceful and clean. WillowBrooke is a pet friendly community.

                Property Manager Response

                2/3/2023

                Verified Resident 1107811, Thank you for your 5-Star Review of our team at WillowBrooke Apartments. We are happy to pass along your comments to our property manager and we are delighted you have chosen to make WillowBrooke Apartments your new home. We look forward to providing you with assistance in the future. Have a great day. Welcome home!

                Updated Review

                Review Author Icon

                Current Resident 835512

                Verified Resident 2010 - 2023

                3.8

                1/31/2023

                I enjoy living in this complex however the rent has become too high with the increase in the water . I will look into a new area or one that is not as costly and more reasonable rent with water for one person a reasonable amont

                  Property Manager Response

                  2/2/2023

                  Verified Resident 835512, We really appreciate your feedback. If you re ever in need of more help, please let us know.
                  Review Author Icon

                  Current Resident 1101630

                  Verified Resident 2022 - 2023

                  5.0

                  1/10/2023

                  This place is the best place to rent in the history of renting! The community is super safe, very close to many restaurants and retail stores, and maintenance comes in and fixes your problem at lightning speed. They also have cute food truck and holiday gathering events which is a plus!

                    Property Manager Response

                    1/13/2023

                    Verified Resident 1101630, Thank you for sharing your positive experience. We always strive to provide top-quality service to our residents and are pleased to hear that you enjoyed your experience here at WillowBrooke Apartments.

                    Updated Review

                    Review Author Icon

                    Current Resident 908396

                    Verified Resident 2018 - 2023

                    5.0

                    1/3/2023

                    Enjoy the area and community. Very low key and relaxing. Love the trees and landscaping is well kept. The walking trail at the back ok the property is nice. Back road gives easy access to Target and the Publix which is being renovated. Office and maintenance staff is always helpful and friendly. They actually answer your calls.

                      Review Author Icon

                      Current Resident 1099577

                      Verified Resident 2022 - 2023

                      5.0

                      1/3/2023

                      Love it here at willowbrooke they take pride in cleanliness of the apartments and the grounds! I can only say great things about my experience this far! You cannot hear anything once you are inside your apartment which is amazing

                        Updated Review

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                        Current Resident 1078411

                        Verified Resident 2022 - 2023

                        5.0

                        1/3/2023

                        Staff is professional and respectful. They provide excellent service and really take you threw the process step by step . They are fast to respond to emails or return calls which is important. They give proper notice of when something will be fixed and send a return email with the work order pertaining to your home .

                          Property Manager Response

                          1/4/2023

                          Verified Resident 1078411, We're happy you found our staff to be so supportive during your experience here at WillowBrooke Apartments. Our team strives to deliver an excellent experience and is glad you found this to be the case during your work order fulfillment. If you have further needs or questions, please reach out.
                          Review Author Icon

                          Current Resident 1097994

                          Verified Resident 2022

                          4.8

                          12/27/2022

                          Being apart of the WillowBrooke community has been lovely. All of the staff are friendly and have a great attitude when it comes to helping me and my family out. The neighborhood is beautiful and the neighbors are very neighborly. So far a great experience and would definitely recommend it for other families!

                            Property Manager Response

                            12/29/2022

                            Verified Resident 1097994, Thank you for your kind review. We are happy to pass along your comments to the team here at WillowBrooke Apartments! We're glad to hear we delivered such a great experience. If there's anything further, we can do for you, we are happy to help.
                            Review Author Icon

                            Current Resident 1087854

                            Verified Resident 2022

                            5.0

                            11/22/2022

                            The office staff are wonderful! They were prepared when I arrived and greeted me with a warm welcome. The apartment was in pristine condition and everything was working properly. I highly recommend this community.

                              Property Manager Response

                              11/24/2022

                              Valued Resident, Your wonderful feedback and rating mean a lot to us. We are so pleased to hear that our staff has been wonderful to you and that your new home was in great condition when you moved in. We sincerely thank you for the positive review and look forward to seeing you again soon.

                              Updated Review

                              Review Author Icon

                              Current Resident 1036068

                              Verified Resident 2022

                              5.0

                              10/27/2022

                              Love the community very safe clean the office staff and maintenance staff are amazing . The apartment are very nice. Close to shopping centers schools parks and recreation. The community is very clean

                                Property Manager Response

                                10/31/2022

                                Verified Resident, We're happy you found our staff to be so supportive during your experience here at WillowBrooke Apartments. We are so pleased you are enjoying our community. Thank you again for the great review.
                                Review Author Icon

                                Current Resident 1077183

                                Verified Resident 2022

                                5.0

                                10/20/2022

                                I recently moved in and the other residents were very welcoming and kind. The complex is quiet and gives a home like feel. Management has been great and very helpful! So close to shops and grocery stores!

                                  Property Manager Response

                                  10/23/2022

                                  Valued Resident, We strive for 100% satisfaction, and it is great to see you had such a positive experience at WillowBrooke Apartments. We strive to provide the best experience for our residents and we're so pleased our staff has been helpful and you feel at home here. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.
                                  Review Author Icon

                                  Current Resident 1075198

                                  Verified Resident 2022

                                  5.0

                                  10/13/2022

                                  Friendly staff. After move in a staff member did a walk through with me to make sure everything worked and up to standards. My u it didn't have a deyer in it but they made sure I got a dryer within a few days. Great looking community and a great location.

                                    Property Manager Response

                                    10/17/2022

                                    Verified Resident, We're so happy you found our staff to be so supportive during your experience here at WillowBrooke Apartments and that you are enjoyong our community and location. If you re ever in need of more help, please let us know.
                                    Review Author Icon

                                    Current Resident 1068035

                                    Verified Resident 2022

                                    4.5

                                    9/20/2022

                                    The leasing office team has been very helpful throughout the entire move-in process. Great location, close to everything in Lakeland and the Polk Parkway. The units offer very good value for the price (2 bed/bath).

                                      Property Manager Response

                                      9/21/2022

                                      Hello Verified Resident 1068035, Thank you for your valuable feedback. We really appreciate it. We're glad to hear we delivered such a great experience. If there's anything further, we can do for you, we are happy to help.
                                      Review Author Icon

                                      Current Resident 1067094

                                      Verified Resident 2022

                                      5.0

                                      9/17/2022

                                      It was a very easy process and Luciano helped us every step of the way with providing steps that we needed to complete. He also was very friendly and helped us tour the apartment we were looking to rent and gave us updates about our application as he received them.

                                        Property Manager Response

                                        9/20/2022

                                        Hello Valued Resident, We're happy to hear you had such a positive experience with Luciano. Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit and tour. If you have further needs or questions, please reach out.
                                        Review Author Icon

                                        Current Resident 1056264

                                        Verified Resident 2022

                                        5.0

                                        8/18/2022

                                        Friendly staff that makes you feel already at home from first visit.Beautiful community with spacious apartment homes and yard space! Very clean and quiet. Close to shopping plazas and easy access to the interstate.It's a great place to make your home.

                                          Property Manager Response

                                          8/22/2022

                                          Hi Valued Resident, Thank you so much for your positive comments about WillowBrooke Apartments. We are so pleased to hear that our staff has been friendly and that you are enjoying our community. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.
                                          Review Author Icon

                                          Current Resident 1044873

                                          Verified Resident 2022

                                          4.8

                                          7/14/2022

                                          Was able to find exactly what we wanted through the use of and follow through with apartment management (who did a wonderful job). Effortless transition, would do it again and hope to experience Florida for a long time. So far every person we've met has welcomed us and treated us like a healthy community member. The commute between work and social events has been easy.

                                            Property Manager Response

                                            7/15/2022

                                            Hi Verified Resident 1044873, Thank you for taking the time to leave a review for us at WillowBrooke Apartments. We're happy we could meet your expectations and that our team has taken such excellent care of you. If you ever need anything, please feel free to give us a call or stop by. We are so glad to have you as part of the Willowbrooke family.
                                            Review Author Icon

                                            Current Resident 1036504

                                            Verified Resident 2022

                                            5.0

                                            6/16/2022

                                            We just moved in but have had an incredible experience so far! Everyone has been very friendly and welcoming, and the very few (and very minor) maintenance notes we made on our initial walkthrough were addressed and corrected that very same day. We are incredibly happy with our new apartment.

                                              Property Manager Response

                                              6/17/2022

                                              Valued Resident, We're so glad that we were able to go above and beyond your expectations. We are so pleased that your move-in was smooth and that our staff was able to take care of any issues quickly. Please don't hesitate to reach out if there's anything additional we can do for you.
                                              Review Author Icon

                                              Current Resident 1033410

                                              Verified Resident 2022

                                              4.3

                                              6/7/2022

                                              Willowbrooke is a great choice if you're looking for apartment style living in the Lakeland area. When you look in the area the cost of living compared to the quality of what you get is well balanced where as other communities in the area that are comparable don't quite meet the same balance of quality and cost. The staff here all the way through is responsive and will help make sure your accommodations are met to the best of their abilities and in a timely manner!

                                                Property Manager Response

                                                6/9/2022

                                                Verified Resident 1033410, We strive for 100% satisfaction, and it is great to see you had such a positive experience at WillowBrooke Apartments and that you find our community to be a good value. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day.
                                                Review Author Icon

                                                Current Resident 148665

                                                Verified Resident 2022

                                                5.0

                                                6/1/2022

                                                We have been very happy with our choice of this apartment complex. We chose this complex by reviewing apartments online, as we were not local, and when I called to inquire, from my first call with Linda, I felt we had made the right choice. She was very professional, friendly and helpful through the entire process and our many phone calls. There were some issues with the apartment, that we noticed within the first few days of moving in, however, they responded very quickly to make sure everything was to our satisfaction. The apartment is very comfortable and the grounds and buildings are very well kept.

                                                  Property Manager Response

                                                  6/4/2022

                                                  Hi Verified Resident 148665, Thank you for taking the time to leave a review for us at WillowBrooke Apartments. We're happy we could meet your expectations and so happy that Linda was able to assist you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.
                                                  Review Author Icon

                                                  Current Resident 1028133

                                                  Verified Resident 2022

                                                  4.5

                                                  5/21/2022

                                                  Move in was a bit rocky because we weren't approved until the day of. I felt like communication was lacking which made things hectic. However once we arrived, the process was really smooth and we haven't had any major issues. Everyone here is delightful and I'm excited to stay for the next year.

                                                    Property Manager Response

                                                    5/25/2022

                                                    Hello Valued Resident, Thank you for your valuable feedback. We really appreciate it. We are happy to see that you had a smooth move-in and that you are enjoying you new home so far. Thank you again for the great review.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Deluxe One Bedroom

                                                    1 Bed, 1 Bath | 750 sq. ft.

                                                    See Floor Plan Details

                                                    Standard One Bedroom

                                                    1 Bed, 1 Bath | 700 sq. ft.

                                                    $1,479 - $1,972

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Standard Two Bedroom

                                                    2 Beds, 2 Baths | 1,000 sq. ft.

                                                    $1,528 - $1,977

                                                    See Floor Plan Details

                                                    Deluxe Two Bedroom

                                                    2 Beds, 2 Baths | 1,050 sq. ft.

                                                    $1,575 - $2,076

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    Three Bedroom

                                                    3 Beds, 2 Baths | 1,400 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 34 reviews)

                                                    Noise

                                                    4.8

                                                    Grounds

                                                    4.7

                                                    Safety

                                                    4.5

                                                    Office Staff

                                                    4.8

                                                    Maintenance

                                                    4.8

                                                    Neighborhood

                                                    4.9

                                                    Survey Scores (from 214 surveys)

                                                    Move-In Survey

                                                    4.8

                                                    Maintenance & Support Survey

                                                    4.9

                                                    Lease Renewal Survey

                                                    4.3

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    34

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    94.12%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    14.91 days

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Full Size Washer and Dryer
                                                    Parking
                                                    • None
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $25. Comments: Pet rent applied monthly per pet. Please ask about our breed restrictions. | Restrictions: breed restrictions
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Rent: $25. Comments: Pet rent applied monthly per pet. Please ask about our breed restrictions. | Restrictions: breed restrictions
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Additional Storage
                                                    • Air Conditioning
                                                    • BBQ and Picnic Area
                                                    • Balcony or Patio
                                                    • Basketball Court
                                                    • Carpet in Bedrooms
                                                    • Cat Friendly
                                                    • Clubhouse
                                                    • Community Center
                                                    • DishWasher
                                                    • Disposal
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Flexpay Rent Assistance Available
                                                    • Free Weights
                                                    • High Ceilings
                                                    • Large Dog Friendly
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pool
                                                    • Preferred Employer Program Discounts
                                                    • Tennis Court
                                                    • Three Mile Scenic Walking Trail
                                                    • Wood Style Flooring
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                                                    Leasing

                                                    Premier neighborhood, resort living! Live in the heart of luxury and convenience at Willowbrooke! Are you searching for an apartment that offers a convenient location, quality upgrades, plentiful amenities and a team that really cares about your satisfaction? Then look no further for your Lakeland apartment than Willowbrooke at Lakeland. This pet-friendly apartment community offers easy access to Lakeside Village shopping, renovated apartments with the features you are seeking, access to a private three-mile walking trail, a 24/7 fitness center, and a relaxing pool and sun deck. Schedule your private tour today and see all we have to offer. We can t wait to welcome you and your family home!
                                                    Show Less

                                                    Leasing Options

                                                      • None

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday: 08:30 AM - 05:50 PM
                                                    • Tuesday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Cherishome

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                                                    A
                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Willowbrooke Apartments Rated?
                                                    Based on 612 number of votes by renters, Willowbrooke Apartments is currently rated 4.7 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Willowbrooke Apartments?
                                                    Willowbrooke Apartments is rated 4.7 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Willowbrooke Apartments is rated 4.8 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Willowbrooke Apartments?
                                                    Willowbrooke Apartments is rated 4.8 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Willowbrooke Apartments?
                                                    Willowbrooke Apartments is rated 4.5 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Willowbrooke Apartments is rated 4.9 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Willowbrooke Apartments?
                                                    Willowbrooke Apartments is rated 4.8 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 94.12% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 14.91 days to their community reviews in the past year.
                                                    Who manages Willowbrooke Apartments?
                                                    Cherishome
                                                    What is the pet policy at Willowbrooke Apartments?
                                                    Dogs Allowed
                                                    Rent: $25
                                                    Comments: Pet rent applied monthly per pet. Please ask about our breed restrictions. | Restrictions: breed restrictions
                                                    Cats Allowed
                                                    Rent: $25
                                                    Comments: Pet rent applied monthly per pet. Please ask about our breed restrictions. | Restrictions: breed restrictions
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    What is the move-in special?
                                                    $500 Off Vacant Units - Move In by 4/15! Offer Subject to Change.

                                                    Contact Property

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                                                    Beds

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                                                    Baths

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                                                    Under New Management

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                                                    Willowbrooke Apartments is a 700 - 1,400 sq. ft. apartment in Lakeland in zip code 33803. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,479 - $2,076. Nearby cities include Auburndale, Polk City, Plant City, Bartow, Eagle Lake, Winter Haven, Lake Alfred, Mulberry, Dover, Zephyrhills, Valrico, Haines City, and Dundee.