Lake Carlton Arms
A+
A+
Award Winner
17701 Lake Carlton Drive, Lutz, FL 33558

4.7

(3079 Reviews & Surveys)

Reviews

4.7 rating

838 total reviews

(

667 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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Current Resident 1239950

Verified Resident 2023 - 2026

4.2

3/30/2026

There are a lot of positivities to living in this complex: quick maintenance service, well maintained landscaping, cheapest rent in the area. There are also a couple drawbacks: washers and dryers are not guaranteed in your apartment and you do not actually see the unit you will be moving into until the day you move in. Overall I would recommend this neighborhood to my friends and family.

    Updated Review

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    Current Resident 1395537

    Verified Resident 2025 - 2026

    4.5

    3/27/2026

    I enjoy living in this lakeside community. I feel safe and it is a beautiful environment! I love the ducks and I love walking my dog along the ponds. I love that I can walk to the club house gym to work out.

      Property Manager Response

      3/30/2026

      We re so glad you re enjoying the peaceful lakeside setting and our community amenities. Thank you for your kind words!

      Updated Review

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      Current Resident 1255875

      Verified Resident 2019 - 2026

      5.0

      3/26/2026

      Lake Carlton Arms Lutz is an amazing community. Clean, safe and the staff is very accommodating, helpful and responsive. We enjoy the ameneties and the pet friendly environment. I would recommend them to anyone looking for a place to rent.

        Property Manager Response

        3/26/2026

        Thank you for your kind words! We re glad you re enjoying the community, amenities, and pet-friendly environment. We truly appreciate your recommendation!

        Updated Review

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        Current Resident 1325379

        Verified Resident 2012 - 2026

        4.0

        3/26/2026

        I've lived here for almost 15 years and have no intention of living anywhere else. This is one of the best complexes in the area. Cannot beat it - it feels like we live in a nature preserve everyday

          Property Manager Response

          3/26/2026

          Thank you for your incredible loyalty and for sharing your experience! We are truly honored to have you as a resident for nearly 15 years. It means so much to hear that you feel at home here and enjoy the natural beauty that surrounds our community. We look forward to continuing to provide you with a place you re proud to call home for many years to come!
          Review Author Icon

          Current Resident 1411857

          Verified Resident 2019 - 2026

          5.0

          3/23/2026

          The grounds are immaculate, both the office and maintenance staff are friendly and responsive, and I have had zero problems with neighbors in the 6+ years I have lived here. This is a true community, not merely an apartment complex. I hope the Mahaffeys remain owners for many years so that this never changes.

            Property Manager Response

            3/24/2026

            Thank you so much for your kind words and for being a valued resident for over six years! We re thrilled to hear that you ve had such a positive experience with our team and your neighbors. Creating a true sense of community is something we strive for every day, and it means a lot to know that it shows. We truly appreciate your support and look forward to continuing to provide you with a place you re proud to call home for many years to come!
            Review Author Icon

            Current Resident 1411506

            Verified Resident 2022 - 2026

            5.0

            3/21/2026

            The Carlton Arms community is a great place to live. It is quiet, safe, and my neighbors are very friendly. Staff takes care of the grounds regularly. At all the amenities function properly. In addition to community has different activities during the year that make you feel at home. I've been in this community for four years and plan to be here for a while longer. Thank you.

              Property Manager Response

              3/24/2026

              Thank you for your kind words and for being a valued resident of our community for the past four years! We re so glad to hear that you enjoy the peaceful atmosphere, friendly neighbors, and well-maintained grounds. It s wonderful to know that our amenities and community events have helped make you feel at home.
              Review Author Icon

              Current Resident 1411390

              Verified Resident 2024 - 2026

              5.0

              3/20/2026

              Lake Carlton Arms in Lutz is a very nice place to live, especially on one of the lakes. The staff is friendly and always responsive. Garbage pick up is efficient. Maintenance is top notch. The apartments are dated, but they are working on that. I have white kitchen and bathroom cabinets and tile backsplash. All my floors are solid surface and you have the choice to have carpet in the bedrooms, which is replaced with every new renter. The large patios are awesome!

                Property Manager Response

                3/24/2026

                We re so glad to hear you re enjoying life at Lake Carlton Arms, especially the beautiful lake views. It s wonderful to know our team has been friendly and responsive, and that you ve had positive experiences. We appreciate your feedback regarding the apartment's features which really do make a difference! Thank you for being a valued member of our community!

                Updated Review

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                Current Resident 1292443

                Verified Resident 2023 - 2026

                4.8

                3/19/2026

                wonderful place to live staff is always friendly and kind property is always maintained. Immaculately would highly recommend living here. there is always a bit of a waiting list and this is the reason why very affordable and wonderfully kept.

                  Property Manager Response

                  3/19/2026

                  Thank you for your wonderful review! We re so glad to hear that you re enjoying your experience in our community. It means a lot to know our team s friendliness and dedication to maintaining the property are making a positive impact Thank you for being a valued resident!

                  Updated Review

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                  Current Resident 1394274

                  Verified Resident 2022 - 2026

                  5.0

                  3/14/2026

                  Very professional great service, very clean and safe area. Pools, amenities very well maintained; can walk our dog any at time and its very safe; dog poop bags all over the apartment complex; nice quiet

                    Property Manager Response

                    3/16/2026

                    We re delighted to hear that you re enjoying the great service, clean and safe environment, and the well-maintained pools and amenities. It s wonderful to know the peaceful surroundings help make the community comfortable for you and your pup. We truly appreciate you being part of our community!
                    Review Author Icon

                    Current Resident 1410182

                    Verified Resident 2016 - 2026

                    5.0

                    3/14/2026

                    Not a brand-new community so it has been time tested. It may not be new, but it looks new, constant maintenance is the norm. Every year the tree limbs are trimmed, and every building is pressure cleaned with walkways included.

                      Property Manager Response

                      3/16/2026

                      We appreciate you recognizing the care that goes into maintaining the community. While our community may not be brand new, we take great pride in keeping it looking its best through regular upkeep and improvements. We're grateful to have you as part of our community!

                      Updated Review

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                      Current Resident 1343373

                      Verified Resident 2010 - 2026

                      5.0

                      3/12/2026

                      Lake Carlton Arms is a really good place to live. The staff is really nice and always helpful. The grounds are always clean and pretty. The residents are nice and respectful. The laundry rooms are always clean and in working order.

                        Property Manager Response

                        3/13/2026

                        Thank you for your kind words! We re thrilled to hear that you enjoy living at Lake Carlton Arms. Our team works hard to maintain a clean, beautiful community, and it s great to know our efforts make a positive difference. We appreciate you being a part of our community!

                        Updated Review

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                        Current Resident 1137999

                        Verified Resident 2024 - 2026

                        5.0

                        3/12/2026

                        The property is well maintained. If a problem arises , it is fixed in a short period of time. The office staff is friendly and ready to help if needed. It's a great place location wise and easy to get to shops etc.

                          Property Manager Response

                          3/13/2026

                          Thank you for your kind feedback! We re glad to hear that you ve had a positive experience with our maintenance team and office staff. Providing timely service and a friendly, helpful environment is very important to us. We appreciate you calling Lake Carlton Arms home.

                          Updated Review

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                          Current Resident 1312587

                          Verified Resident 2023 - 2026

                          5.0

                          3/11/2026

                          I came to be here only 1 year and it's now going on 3 years. The grounds are well kept. I've had the pleasure of seeing deer in the wooded area, the ducks are sassy but rather friendly. The maintenance crew are fast and friendly.

                            Property Manager Response

                            3/13/2026

                            Thank you so much for sharing your experience with us! We re so glad to hear that what started as a one-year stay has turned into three years in our community. It s wonderful to know you enjoy the well-kept grounds and the natural surroundings. Thank you for being a valued part of our community!
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                            Current Resident 1409482

                            Verified Resident 2019 - 2026

                            5.0

                            3/10/2026

                            Love the view when there is a problem it's taken care of immediately. The staff is very pleasant and helpful. The grounds are taken care of and look great, and the buildings are kept in great shape thanks to lawn crew and maintenance crew.

                              Property Manager Response

                              3/11/2026

                              Thank you so much for your kind words! We re so glad to hear that you re enjoying the beautiful views and that our team has been able to take care of any issues promptly. We truly appreciate you being part of our community!
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                              Current Resident 1409247

                              Verified Resident 2024 - 2026

                              4.2

                              3/9/2026

                              My experience living in this community has been very positive overall. The property is well maintained, the common areas are clean, and the environment feels peaceful and safe. The management team has been professional and responsive whenever I've had questions or needed assistance. Maintenance requests are handled in a timely manner, which I really appreciate. The location is also convenient, with easy access to stores, restaurants, and main roads. Overall, it has been a comfortable place to live and I would recommend it to anyone looking for a nice and well managed apartment community.

                                Property Manager Response

                                3/10/2026

                                We truly appreciate your kind words and your recommendation. We re happy to hear that you ve had such a positive experience in our community. Thank you again for being a valued member of our community!

                                Updated Review

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                                Current Resident 1285261

                                Verified Resident 2010 - 2026

                                3.2

                                3/5/2026

                                LCA is the safest and best maintained apartment complex in this area/price range. I have been here since 1992 in two different apartments. Looked at other places. Did not have the facilities, land, lakes/ponds, etc.

                                  Property Manager Response

                                  3/5/2026

                                  Thank you so much for sharing your experience and for being a long-time resident! We are honored that you ve chosen to call LCA home for so many years. It s wonderful to hear that you value the unique features of our community, including the beautiful grounds, lakes, and open spaces. Residents like you are a big part of what makes our community so special. Thank you again for your continued support!

                                  Updated Review

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                                  Current Resident 1347414

                                  Verified Resident 2025 - 2026

                                  5.0

                                  3/5/2026

                                  Excellent Neighborhood. Great Maintenance and Service. Friendly Staff. Awesome Lakes Views in Almost Every Apartment. Great Dog Park. Trash pickup at each unit. Open Patios are Nice. Great Fishing Lakes.

                                  Property Manager Response

                                  3/5/2026

                                  We appreciate your wonderful review! We re so happy to hear that you re enjoying the neighborhood and taking advantage of so many of the features our community has to offer. From the beautiful lake views and great fishing spots to the dog park, patios, and convenient trash pickup, it s great to know these amenities are making your living experience even better. Thank you for being part of our community!

                                  Updated Review

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                                  Current Resident 1232812

                                  Verified Resident 2019 - 2026

                                  3.5

                                  3/5/2026

                                  Maintenance has always been top notch and the scenery is beautiful! Appreciate the upkeep and landscaping. On the flip side, we need better airflow in the gym-very stuffy. Need to put an end to neighbors walking dogs without leashes, not picking up after themselves, or having big dogs beyond the weight limit.

                                    Property Manager Response

                                    3/5/2026

                                    Thank you for taking the time to share your feedback! We re so glad to hear that you ve had a positive experience with our maintenance team and that you enjoy the beautiful scenery and landscaping around the community. We also take our community pet policies seriously, including leash requirements, pet waste cleanup, and weight limits. We will continue to remind residents of these policies to help keep the community clean and safe for all. Always feel free to reach out to our office with any concerns.
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                                    Current Resident 1407744

                                    Verified Resident 2026

                                    4.8

                                    3/2/2026

                                    Love my apartment and every time I needed something to be fixed; they have responded immediately. They are also very courteous and pleasant to please you. The community . is very pleasant and very quiet

                                      Property Manager Response

                                      3/4/2026

                                      Thank you so much for your kind words! We re thrilled to hear that you love your apartment and that our maintenance team has responded promptly whenever you ve needed assistance. Providing courteous, pleasant service is very important to us, and we re so glad that has been your experience.
                                      Review Author Icon

                                      Current Resident 1407609

                                      Verified Resident 2023 - 2026

                                      5.0

                                      3/1/2026

                                      Amazing staff and community. Service requests completed in timely manner. Several of community resources, such as gym, dog park, pool, laundry, etc. There are even community events every so often. Truly great place all around.

                                        Property Manager Response

                                        3/4/2026

                                        Thank you so much for your wonderful review! It s great to know that your service requests are being completed in a timely manner and that you re taking advantage of the many amenities we offer, including the gym, dog park, pool, laundry facilities, and community events. We truly appreciate your kind words and are so glad you feel it s a great place all around!
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                                        Current Resident 1407590

                                        Verified Resident 2025 - 2026

                                        4.2

                                        3/1/2026

                                        Ground maintain beautifully on cruise very efficient. Trash is picked up on time inside maintenance completed quickly. would like to see new windows in the apartments a new sliding doors in the apartments. The ones that are hurt currently here old lotta condensation and dampness would also like to see the polls for the laundry rooms. Reinstalled they were useful and helpful couple people and I were doing laundry this past week and noticed that they were down thought that they were for maybe painting project but they are useful.

                                          Property Manager Response

                                          3/4/2026

                                          Thank you for your review! We re so glad to hear you re happy with how beautifully the grounds are maintained and that our maintenance team has been efficient and responsive. Laundry rooms are being renovated so the poles will be restored. We appreciate you being a part of our community.
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                                          Current Resident 1407387

                                          Verified Resident 2022 - 2026

                                          5.0

                                          2/28/2026

                                          I love living here. The staff is always so attentive and responds quickly. If I need something some and they prompt. It's also a quite neighborhood and feel very safe. I love where I live. The water is also awesome

                                            Property Manager Response

                                            3/1/2026

                                            Thank you so much for your wonderful feedback! We re thrilled to hear how much you love living here. Our team takes great pride in being attentive and responding quickly, so it means a lot to know that you ve had that experience. We appreciate you for being a valued part of our community we re so happy you call it home!

                                            Updated Review

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                                            Current Resident 1356150

                                            Verified Resident 2022 - 2026

                                            4.8

                                            2/26/2026

                                            Love the community beautifully maintained,great views, wonderful patio, friendly people and an amazing maintenance staff that keeps everything working. The value compared to other apartment communities is amazing. Do you have the kind of views, to have such great community socials, have access to basketball courts and tennis courts as well as being able to vote and fish make this a very unique community.

                                            Property Manager Response

                                            2/27/2026

                                            We appreciate your wonderful review of Carlton Arms! It means a lot to know you value the social events, recreational options like our basketball and tennis courts, and even the opportunity to fish and fully enjoy the lakes. Our maintenance team will especially appreciate your kind words they work hard every day to keep everything running smoothly for our residents. Thank you again for recognizing the value and uniqueness of our community. We re so glad you re part of it!
                                            Review Author Icon

                                            Current Resident 1407006

                                            Verified Resident 2021 - 2026

                                            4.7

                                            2/26/2026

                                            Lowe rent than other communities in any nearby vicinity, beautiful lake to walk around, and fantastic maintenance that usually comes in the same day that you put a service request in. Depending on where you live, it's also incredibly quiet and peaceful.

                                              Property Manager Response

                                              2/26/2026

                                              Thank you for your kind review! We re so glad you re enjoying the beautiful lake and peaceful atmosphere our community offers. It s wonderful to hear that our maintenance team has been responsive and able to address your service requests quickly that level of service is something we take great pride in. We also strive to provide exceptional value, and we re happy you recognize the affordability compared to nearby communities. We truly appreciate you choosing to call our community home!
                                              Review Author Icon

                                              Current Resident 1406999

                                              Verified Resident 2024 - 2026

                                              4.7

                                              2/26/2026

                                              The community is great. But just wish they would do something about the constant smell of Marijuana. Also it would be nice if they didn't increase the rent so much. But overall its not the worst place.

                                                Property Manager Response

                                                3/6/2026

                                                Thank you for sharing your feedback. We re glad to hear that you feel the community is great overall! We understand how important it is for residents to feel comfortable in their homes, and we take concerns about odors and the community environment seriously. We encourage residents to report any specific issues to the office so we can address them appropriately. We also understand that rent increases can be challenging, and we strive to remain competitive while continuing to maintain and improve the community for everyone.

                                                epIQ Ratings

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                                                epIQ Report Card

                                                In partnership with SatisFacts™

                                                Community epIQ Grade

                                                A+
                                                A+

                                                Renter Ratings

                                                A

                                                Review Ratings (from 231 reviews)

                                                Noise

                                                4.8

                                                Grounds

                                                4.8

                                                Safety

                                                4.6

                                                Office Staff

                                                4.8

                                                Maintenance

                                                4.8

                                                Neighborhood

                                                4.7

                                                Survey Scores (from 2241 surveys)

                                                Post-Tour Survey

                                                4.7

                                                Move-In Survey

                                                4.7

                                                Maintenance & Support Survey

                                                4.8

                                                Lease Renewal Survey

                                                4.6

                                                Review Count

                                                A+

                                                Number of reviews in the past 365 days

                                                231

                                                Manager’s Review Engagement

                                                A+

                                                Percentage of reviews responded to

                                                99.57%

                                                Manager’s Review Reply Time

                                                A+

                                                Average time to respond to reviews

                                                1.12 days

                                                Features & Amenities

                                                Laundry
                                                • Laundry Facilities
                                                • Washer/Dryer
                                                Parking
                                                • Parking
                                                Other
                                                • Air Conditioning
                                                • Balcony/Deck
                                                • Cat Friendly
                                                • Community Center
                                                • Controlled Access
                                                • Dishwasher
                                                • Fitness Center
                                                • Large Dog Friendly
                                                • On-site Personnel
                                                • Pool/Hot Tub
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                                                This community is managed by

                                                The Mahaffey Company

                                                A+
                                                A+
                                                Communities
                                                13

                                                Questions & Answers (1)

                                                Anonymous
                                                Asked on: 03/19/2018
                                                Q: Can you hear your neighbors?
                                                Anonymous
                                                Answered on: 08/02/2018
                                                A: Every now and again yes, you'll hear them go in and out of the building because of the front door but unless they're having a loud get together or something you don't really hear anyone.

                                                Frequently Asked

                                                How is Lake Carlton Arms Rated?
                                                Based on 3079 number of votes by renters, Lake Carlton Arms is currently rated 4.7 out of 5 stars.
                                                How satisfied are residents with the upkeep and overall appearance of the grounds at Lake Carlton Arms?
                                                Lake Carlton Arms is rated 4.8 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                How effective was the maintenance team when resolving your problem?
                                                Lake Carlton Arms is rated 4.8 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                What are noise levels like at Lake Carlton Arms?
                                                Lake Carlton Arms is rated 4.8 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                How safe is Lake Carlton Arms?
                                                Lake Carlton Arms is rated 4.6 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                How satisfied are residents with the neighborhood?
                                                Lake Carlton Arms is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                How satisfied are residents with the staff at Lake Carlton Arms?
                                                Lake Carlton Arms is rated 4.8 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                How often does management engage with reviews?
                                                Managers have responded to 99.57% of their community reviews in the past year.
                                                How quickly does management engage with reviews?
                                                Managers have replied within 1.12 days to their community reviews in the past year.
                                                Who manages Lake Carlton Arms?
                                                The Mahaffey Company
                                                What is the pet policy at Lake Carlton Arms?
                                                No pet policy available

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                                                Lake Carlton Arms

                                                March 2026

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                                                Beds

                                                0

                                                Baths

                                                0

                                                Under New Management

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                                                Lake Carlton Arms is an apartment in Lutz in zip code 33558. This community has a 0 Bed, 0 Bath Nearby cities include Land O Lakes, Temple Terrace, Land O' Lakes, Tampa, Thonotosassa, Odessa, Wesley, Land O'Lakes, Trinity, Seffner, Dover, San Antonio, and Oldsmar.