Carlton Arms of Ocala
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Award Winner
5001 Southwest 20th Street, Ocala, FL 34474

4.6

(1084 Reviews & Surveys)
$863 - $1,960/mo

Reviews

4.6 rating

290 total reviews

(

233 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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42600unhappy310

Resident 2004

2.0

7/8/2004

Don't do it!!!

I was over joyed the day I signed my lease. The happiness lasted less than a month. The day I moved in, I discovered the carpets have not even been vacuumed. I immediatly began having ant and spider problems which persisted after pest control supposedly came and sprayed. To make matters worse, the problems actually grew after the place was sprayed. You would think for the price of the apartments, the staff attitude would not simply be, well you signed the lease...anyone thinking about moving in here, dont do it, you will be sorry. There are rude people living in here, they speed repeatedly through the parking lot, the police are here constantly, music is repeatedly thumping all hours of the day and night and the parking lot is even worse. My building alone has a car that looks as if it were party to a drive by and another car has been parked right in front of the door and has yet to be moved...at all. This has been at least a month now. I thought I was happy the day I moved in...I will be estatic the day I move out.

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    CRYSTALBLUE26

    Resident 2003 - 2004

    3.3

    6/1/2004

    ONLY COMPLAINT I HAVE IS THAT I WISH IT HAD MORE PLAY AREAS FOR THE CHILDREN. A PLAYGROUND IS DEFINATELY NEEDED!!!

      Review Author Icon

      ngf170

      Resident 2003

      4.0

      8/3/2003

      Pretty Good

      They do put the rent money back in to the place and are well staffed and friendly. Respond to your needs promptly.

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        Geostjua

        Resident 2001 - 2003

        5.0

        6/19/2003

        It´s a great place to live.

        The apartments are beautiful and spacious. It has basketball courts, two pools a gym and other amenities. It also has garbage pickup right off your back porch and basic cable. The office staff is very friendly and helpful.

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          b42armes

          Resident 2000 - 2003

          4.3

          3/3/2003

          a great place to live

          the pool is heated,includes basic cable,garbage.they have 2 parties a year at the clubhouse.

            Floor Plans & Pricing

            Studio

            Studio, 1 Bath

            $863

            See Floor Plan Details

            1 Bedroom

            1 Bed, 1 Bath

            $1,191

            See Floor Plan Details

            2 Bedrooms

            2 Beds, 1 Bath

            $1,393

            See Floor Plan Details

            2 Beds, 2 Baths

            $1,500

            See Floor Plan Details

            3 Bedrooms

            3 Beds, 2 Baths

            $1,753

            See Floor Plan Details

            3 Beds, 2.5 Baths

            $1,960

            See Floor Plan Details

            Disclaimer: Special, prices and availabilities subject to change.

            epIQ Ratings

            What is epIQ?

            The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

            epIQ Report Card

            In partnership with SatisFacts™

            Community epIQ Grade

            A+
            A+

            Renter Ratings

            A

            Review Ratings (from 98 reviews)

            Noise

            4.6

            Grounds

            4.7

            Safety

            4.6

            Office Staff

            4.8

            Maintenance

            4.8

            Neighborhood

            4.7

            Survey Scores (from 794 surveys)

            Post-Tour Survey

            4.9

            Move-In Survey

            4.9

            Maintenance & Support Survey

            4.8

            Lease Renewal Survey

            4.5

            Review Count

            A

            Number of reviews in the past 365 days

            98

            Manager’s Review Engagement

            A+

            Percentage of reviews responded to

            98.98%

            Manager’s Review Reply Time

            A+

            Average time to respond to reviews

            1.71 days

            Features & Amenities

            Laundry
            • In-Unit Washer/Dryer
            • Laundry Facilities
            • Laundry On-Site
            Parking
            • Garage
            • Parking
            Pets
            • Cats Allowed
            • Dogs Allowed
              Restrictions: Breed restrictions apply.
              Less Info
              More Info
            Other
            • Air Conditioning
            • Balcony/Deck
            • Cat Friendly
            • Community Center
            • Controlled Access
            • Dishwasher
            • Fitness Center
            • Large Dog Friendly
            • On-site Personnel
            • Pool/Hot Tub
            Show Less
            Show More
            This community is managed by

            The Mahaffey Company

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            Communities
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            Questions & Answers (1)

            Anonymous
            Asked on: 03/19/2018
            Q: What is security like?

            Frequently Asked

            How is Carlton Arms of Ocala Rated?
            Based on 1084 number of votes by renters, Carlton Arms of Ocala is currently rated 4.6 out of 5 stars.
            How satisfied are residents with the upkeep and overall appearance of the grounds at Carlton Arms of Ocala?
            Carlton Arms of Ocala is rated 4.7 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
            How effective was the maintenance team when resolving your problem?
            Carlton Arms of Ocala is rated 4.8 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
            What are noise levels like at Carlton Arms of Ocala?
            Carlton Arms of Ocala is rated 4.6 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
            How safe is Carlton Arms of Ocala?
            Carlton Arms of Ocala is rated 4.6 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
            How satisfied are residents with the neighborhood?
            Carlton Arms of Ocala is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
            How satisfied are residents with the staff at Carlton Arms of Ocala?
            Carlton Arms of Ocala is rated 4.8 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
            How often does management engage with reviews?
            Managers have responded to 98.98% of their community reviews in the past year.
            How quickly does management engage with reviews?
            Managers have replied within 1.71 days to their community reviews in the past year.
            Who manages Carlton Arms of Ocala?
            The Mahaffey Company
            What is the pet policy at Carlton Arms of Ocala?
            Cats Allowed
            Dogs Allowed
            Restrictions: Breed restrictions apply.
            What types of floor plans are available?
            1 Bed, 1 Bath
            2 Beds, 1 Bath
            2 Beds, 2 Baths
            3 Beds, 2 Baths
            3 Beds, 2.5 Baths
            Studio, 1 Bath

            Contact Property

            Carlton Arms of Ocala

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            Baths

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            Under New Management

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            Carlton Arms of Ocala is an apartment in Ocala in zip code 34474. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $863 - $1,960. Nearby cities include Silver Springs, Belleview, Ocklawaha, Summerfield, Oxford, The Villages, Dunnellon, Lady Lake, Wildwood, Williston, Hernando, Micanopy, and Inverness.