4.5 rating
298 total reviews
(
225 Verified
)
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Summarized by generative AI from text of customer reviews
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Updated Review
Current Resident 1076436
Verified Resident • 2021 - 2024
3.3
1/18/2024
you want to hear from me again? I really don't want to receive these surveys anymore. When I comment, management calls right away to question my comments, good or bad. I like Jake as an apartment manager so let's keep it that way........Tim Dietz
1/18/2024
Current Resident 1214600
Verified Resident • 2023 - 2024
4.5
1/5/2024
Pretty nice, quiet environment however downstairs neighbor has some domestic violence going on. I've called the police a few times. I also don't like that there is no recycling in this community. Everything goes in the trash.
1/8/2024
Current Resident 1211604
Verified Resident • 2017 - 2023
4.8
12/25/2023
I'm extremely happy with Pine Lake Apartments and how well the staff and maintenance folks respond to my needs. My only concern is after 6-1/2 years, my apartment is looking a little dingy and tired. Is there a provision for "sprucing" up my apartment?
12/26/2023
Updated Review
Current Resident 634443
Verified Resident • 2017 - 2023
4.3
12/22/2023
It has been great living here. Management is great. We had alot if turnover but seems now we have a great team. Maintenance team is great and come right away to fix any issues. We are beginning to have some good community events
12/26/2023
Current Resident 1209711
Verified Resident • 2017 - 2023
5.0
12/18/2023
It is peaceful and quiet here. The grounds are well maintained. Staff is responsive. They were quick to replace my washing machine. The apartment is close to the new hospital. Grocery and pharmacy are close by as well.
12/19/2023
Current Resident 1188435
Verified Resident • 2021 - 2023
4.8
10/9/2023
Community is quiet and great! Service techs are very prompt and helpful. Never have a problem finding parking. Trash area is very accessible with no issues, Mail area is simple and clean. Big packages goto the office and easy to grab.
10/10/2023
Current Resident 1173263
Verified Resident • 2022 - 2023
2.5
8/23/2023
Front office terrible - constantly close on holidays, when family come. Lavell - Original maintenance terrible - answered every call, pointed out what was wrong- told us he would never change our appliances because if he fixed them only, he made a bigger bonus and he was retiring. The only worker who continually comes through is Manny. The jury is still out on Russ
8/24/2023
Updated Review
Current Resident 1156491
Verified Resident • 2019 - 2023
5.0
7/5/2023
Dogs pee and poop right by my door on grass area. There is a vast area where they can do their thing , yet owners allow them to go on grass by our apartments. The smell is bad. I contacted office, no response. It's particularly 2 owners in apt. --- and another owner by the name of ---- with a big dog. Also, they raise the rent absurdly by $300 at a pop. This IS NOT RIGHT. It's prompting me to leave as soon as I am able to. I was planning to be here the rest of my life, not anymore with this huge rent increase - $300. That's abuse. Other than that I love it here.
7/6/2023
Updated Review
Current Resident 638960
Verified Resident • 2017 - 2023
3.7
6/9/2023
I have enjoyed living here .It was a big difference from having my own home , but my wonderful neighbors and the entire staff made the transition "painless". Both the office and maintenance personnel have have always given me excellent care.
6/12/2023
Current Resident 1143233
Verified Resident • 2022 - 2023
3.3
5/22/2023
1. Too many dogs here. 2. Frequent barking. 3. Can hear neighbors talking in connecting apartments. 4. Parents at pool allow children to yell & scream. Unable to enjoy the pool as a result of parents not being respectful of other residents.
5/23/2023
Current Resident 1141011
Verified Resident • 2022 - 2023
4.5
5/15/2023
This community is well maintained, the maintenance people respond quickly to problems and normally have them fixed the same day by the end of the day. The amenities are well maintained. The properties are fairly high for rent but that seems to be the common thread wherever you go in the palm coast area. I would like to see the rent lowered, it's almost impossible to live anywhere by yourself unless you make 85k a year.
5/15/2023
Updated Review
Current Resident 883634
Verified Resident • 2008 - 2023
4.8
4/17/2023
I love this community. Neighbors are nice, the grounds are beautiful and clean. Maintenance requests are handled super fast! The front office staff is super helpful and kind. Great dog park and playground for children. Great community!
4/17/2023
Updated Review
Current Resident 1011223
Verified Resident • 2021 - 2023
4.2
3/27/2023
Mostly good but there are a few reasons why I will not be renewing my lease. For one I have repeatedly told the office that my sprinklers haven't been working since I moved in and all I have is dead weeds and leaves to show for it. Second the landscapers do a horrible job and continue to blow dirt and debris through my front door and into the house. The most important reason why though is because the rent has become nearly impossible to pay. I had to find cheaper alternatives
3/27/2023
Current Resident 1113545
Verified Resident • 2021 - 2023
3.8
2/16/2023
Rent is too high and apartments are not updated. Kids running around the complex harassing residents and kicking doors and staff doesn't do anything about it. Some residents walk their dogs on the premises and do not pick up the dog poop. I've had a crazy neighbor insult me and call me all type of names
2/16/2023
Updated Review
Current Resident 634258
Verified Resident • 2017 - 2022
4.8
12/30/2022
I'm very happy living at Pine Lake Apartments. Service calls are always responded to quickly and correctly completed. My only disappointment is that I have lived here 5-1/2 years and things are getting very old looking. Fresh paint would be soooo appreciated.
1/3/2023
Updated Review
Current Resident 633125
Verified Resident • 2014 - 2022
4.7
11/29/2022
Living here since 2014. Staff is friendly and personable. Maintenance done on a timely basis. Close to stores and interstate. Quiet neighborhood, pet friendly. Landscape kept nice They have community activities for residents
11/30/2022
Current Resident 1081846
Verified Resident • 2018 - 2022
4.3
11/4/2022
I have been satisfied with my time here the past 4.5 years. Maintenance has been very good!' It would be great to have to the car vac working. It has been unavailable for four years. That is all I have to say for the moment
11/7/2022
Current Resident 1056578
Verified Resident • 2022
3.5
8/19/2022
I would definitely not consider Pine Lakes a "Luxury" apartment complex. The countertops are not even granite, we have very trashy neighbors who I am almost positive sell drugs out of their apartment, drive drunk, and they fight and yell at each other nightly/regularly. (This has been reported all ready). The pond area, play set, and pool area are all very nice. Then car cleaning spot is also nice except the vacuum does not work. Over all, if they cleaned up the trash the rent some units out to it would be a nice apartment complex but still not Luxury.
8/21/2022
Current Resident 1055910
Verified Resident • 2020 - 2022
3.0
8/17/2022
The apartment complex is very nice, it has all the amenities that we would need. I would like to get a bit more respect and acknowledgment of current world issues from the office, it seems like a lot of the things that happen from the office come from corporate that they cannot budge on and it really negatively affects the way that the apartment renters feel. Raising rent in a time of inflation and pandemic by almost $200 a month seems absolutely absurd and something that should be actually illegal.I understand that these things do not come from the office directly but rather from the corporate company, however, this seems very unfair to the residents who are already struggling to pay rent as it is, and it should not be a policy of the company especially during these times. Otherwise I am very happy with the actual apartment complex as a whole and everything about it, the maintenance man are very professional and respectful and I really appreciate the flexibility that they have.
8/19/2022
Updated Review
Current Resident 692914
Verified Resident • 2016 - 2022
4.2
7/20/2022
It's a nice and quiet place for some one like myself who is a senior retired tenant. The amenities are adequate and the office personnel are very courteous and helpful. The downside is since the property isn't gated, occasionally outsiders are using the amenities and the trash compactor during the weekend.
7/21/2022
Current Resident 1042068
Verified Resident • 2022
4.0
7/5/2022
The staff are amazing. Amenities fabulous, grounds well maintained. Ashley and Kristy are amazing taking care of any concerns or answering questions related to apartment or complex. Our maintenance crew is top notch
7/5/2022
llewellyn_b
Resident • 2013 - 2022
5.0
6/14/2022
The property is well managed, and maintained. They promptly address maintenance issues. Management is friendly, courteous , and professional. I have been here for nine years, an will continue to live here.
6/14/2022
Updated Review
Current Resident 882200
Verified Resident • 2020 - 2022
1.2
5/16/2022
When I moved in was told my carpet would be replaced. That never happened nor did they shampoo them. I have shampoo them myself. I have out dated appliances. Management doesn't listen to issues unless you get lawyers involved. They raised the rent well over $100.00 a month with nothing to a how for it. They spend as little as possible to fix things.
5/18/2022
Current Resident 1025582
Verified Resident • 2017 - 2022
5.0
5/13/2022
First of all the environment is peaceful and quiet. My neighbors are nice, the managers are very helpful and very pleasant. Whatever you need help with they do it with a smile. My apartment is nice, if something is wrong in the apartment you don't have to wait a long time for them to repair it. I must say I feel Safe here being that I am a senior.
5/16/2022
Current Resident 1008775
Verified Resident • 2021 - 2022
4.7
3/21/2022
Very well-maintained apartment complex. Excellent management on site. Always courteous and able to answer questions. The maintenance men are quick in responding to any minor problem or major concerns.
3/23/2022
Sand
3 Available Units
1 Bed, 1 Bath | 879 - 909 sq. ft.
$1,339
See Floor Plan Details
Spruce
3 Available Units
2 Beds, 1 Bath | 1,124 - 1,154 sq. ft.
$1,487
See Floor Plan Details
Shortleaf
3 Available Units
2 Beds, 2 Baths | 1,155 - 1,185 sq. ft.
$1,503
See Floor Plan Details
Longleaf
1 Available Unit
3 Beds, 2 Baths | 1,331 sq. ft.
$1,687
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 33 reviews)
Noise
4.8
Grounds
4.7
Safety
4.7
Office Staff
4.9
Maintenance
4.9
Neighborhood
4.8
Survey Scores (from 212 surveys)
Post-Tour Survey
4.8
Move-In Survey
4.4
Maintenance & Support Survey
4.8
Lease Renewal Survey
4.3
Review Count
Number of reviews in the past 365 days
33
Manager’s Review Engagement
Percentage of reviews responded to
93.94%
Manager’s Review Reply Time
Average time to respond to reviews
1.58 days
08/23/2019
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Pine Lake Apartments is a 879 - 1,331 sq. ft. apartment in Palm Coast in zip code 32137. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,339. Nearby cities include Bunnell, Flagler Beach, Ormond Beach, Crescent City, Holly Hill, Saint Augustine Beach, Daytona, Daytona Beach, Saint Augustine, South Daytona, Daytona Beach Shores, Port Orange, and Palatka.