3.8 rating
234 total reviews
(
185 Verified
)
Trending topics in reviews
Summarized by generative AI from text of customer reviews
Sort:
Current Resident 1231446
Verified Resident • 2024
4.2
3/3/2024
Looks nice. Convenient. Well kept. Staff vetted me thoroughly. Process could have been expedited more quickly but glad to reach the end. Monty was a very good and willing leasing officer. He is a benefit to the organization and should be given a raise.
3/6/2024
Current Resident 1231434
Verified Resident • 2023 - 2024
4.5
3/3/2024
So far my experience has been good except the neighbor below me beats on the ceiling when I'm walking about my apartment other than that I have no issues. It's a great community to just walk around by the waterfall. Loving it so far
3/6/2024
Current Resident 1216014
Verified Resident • 2023 - 2024
4.8
1/10/2024
It's not loud it's no heavy traffic the staff has been helpful the few times I've needed them and that was toward the beginning of my lease i love the location plenty of parking gate and street. I like all that
Current Resident 1215052
Verified Resident • 2021 - 2024
5.0
1/7/2024
My experience was good so I was happy when I move in I was very happy when I seen my apartment and the conversation that's the rent office had tell me if I need help I could call them for anything and
1/9/2024
Current Resident 1204477
Verified Resident • 2010 - 2023
4.7
12/3/2023
Have been great, except this last year, it takes to long, to get your issues fixed, or they pass the buck to next person. Then it's said that you don't have a work order, so the cycle starts all over again.
12/6/2023
Current Resident 1197699
Verified Resident • 2022 - 2023
5.0
11/8/2023
The location of the apartment is great! I love that most of all the building I like in is really quiet and I love my neighbors everyone minds their business and pretty quiet and clean. Our trash area is always clean as well
11/9/2023
Current Resident 1188809
Verified Resident • 2017 - 2023
2.8
10/10/2023
I have a tax credit unit and even for that price the neighborhood is trash! Constant break-ins and vandalism. I've lived here several years and I only recall the pool being open one entire summer season. Whenever I had issues it was always a process the office staff is incompetent by no fault of their own they just replaced them so often they couldn't be properly trained.
10/17/2023
Current Resident 1188016
Verified Resident • 2023
5.0
10/8/2023
Good great perfect awesome good good good good good good good good good sssjsjsjsjsjsjsjshshdhsjsjsjsjsjsjsjsjsjsjdhxyxyxyxudududjd
10/17/2023
Current Resident 1177283
Verified Resident • 2023
4.5
9/5/2023
It as useful when searching online for an apartment. This was my first time moving to Atlanta and searching online was difficult but the sites that I was able to use to find Capitol gateway was helpful and provided the info needed with regard to apartment descriptions etc
9/6/2023
Updated Review
Current Resident 84999
Verified Resident • 2010 - 2023
4.2
8/8/2023
Great location close to downtown accessible to highways close to football stadium also nearby basketball arena and minutes away from centennial Park.Very close to public transportation train and bus.
8/11/2023
Current Resident 1167224
Verified Resident • 2022 - 2023
4.2
8/6/2023
My experience here has been nice despite the small problems that gets fixed by maintenance. My only thing is I would love to get a pest control visit for the ants that come out from time to time I can't deal with them
8/8/2023
Current Resident 1147658
Verified Resident • 2013 - 2023
2.7
6/6/2023
Capital Gateway use to be a great place to live, I hope things will get better, security does not walk the premises anymore, the gates have not worked properly since COVID -19 and the service by some of the staff is poor and they are very misleading to where your trust and value within the community declines.
6/8/2023
Prospective Resident 960024
Prospect • Visited 2022
4.8
4/20/2023
Upgrade time
Paying 1400+ for apartments then to still have white refrigerators Is ridiculous . These apartments are nice but they need to be upgraded. Good location . Plus I wish they open up the waiting list for people
4/24/2023
Current Resident 1128798
Verified Resident • 2023
5.0
4/6/2023
My apartment is perfect I love it so far no complaints at all no rush the office staff are very polite and patience with me what I don't know I call and ask all the time they answer any questions so I would recommend all to my apartment complex thank you
4/7/2023
Current Resident 1127448
Verified Resident • 2020 - 2023
1.8
4/2/2023
I believe that this property could be a better place to live and enjoy the city with greater communication and between staff and residents. Maintenance issues need to be addressed timely and with competent staff.
4/7/2023
Current Resident 1117688
Verified Resident • 2023
5.0
3/2/2023
The entire staff is AMAZING but especially Brandon and Willie. They go the extra mile to stay on top of your move-in . They give many helpful tips , many referrals for apartment appliances and more. They also follow up with you after you move in . The apartments is very spacious . The community comes with a lot of amenities. Just a great community so far overall.
3/3/2023
Current Resident 1115257
Verified Resident • 2023
3.0
2/22/2023
Brandon was super helpful, when u went to the office to grab my pass & the person there wouldn't come to the door. He showed up on his day off because he knew I didn't have one and didn't want me getting booted. Stellar service from the beginning to the end.
2/24/2023
Current Resident 1069417
Verified Resident • 2022
5.0
9/25/2022
This is a new home that I wish I had chosen sooner. There are plenty of apartment options in Atlanta, but between rising prices & management takeovers, you aren't sure who to trust. Capitol Gateway is someone you can believe because they do stand by what they present to you. Their office management all the way to the maintenance staff, everyone treats you with respect.
9/26/2022
Current Resident 1058722
Verified Resident • 2022
2.2
8/25/2022
This community is safe but this place is a bit boring. No idea how to find the amenities like swimming pool/gym. Get ready for your deliveries to be stolen from your doorstep. It does not come with a washer/dryer.
8/30/2022
wykelewis
Prospect • Visited 2022
5.0
1/13/2022
I have been working with Ms Nadia and I'll tell you she has been naturally diligence, she doesn't have try I would to even work with her ,as a agent ,I appreciate Ms Nadia she is knowledgeable of her profession, she is young and graced in season Really ,I look foward
1/13/2022
Current Resident 942701
Verified Resident • 2021
3.2
8/22/2021
It's a nice, quiet neighborhood. The one bedroom dayton unit is quite spacious. The kitchen is passable, and there's plenty of storage space. There were a couple maintenance issues when I first moved in, but it's overall not too bad.
10/25/2021
Current Resident 868834
Verified Resident • 2021
2.3
1/31/2021
I'm very disappointed with my move in. 3 of the 5 appliances in the kitchen/laundry area don't work properly. My porch is unusable because the upstairs neighbor lets their dog pee on the porch. I can't open my windows because they are also covered in pee
1/27/2022
Current Resident 430506
Resident • 2021
5.0
1/25/2021
I love this community . Katrina provided me with exceptional customer service ,all throughout my move in process. I was even able to move in a few days earlier then expected and my unit was flawless. I didn't know what to expect and was so anxious . She exceeded my expectations and kept me in the loop the whole process .
2/1/2021
Current Resident 859142
Verified Resident • 2020 - 2021
3.2
1/3/2021
Very spacious room with nice hardwood floors and a beautiful view of the city from the balcony. Overall a wonderful apartment with move in being a simple process and staff who are there for you whenever you have any questions.
1/6/2021
Current Resident 846202
Verified Resident • 2020
3.0
11/22/2020
Our move-in date changed to 4 days later so we had to reschedule our movers, ga pwr and Xfinity. We were notified of this a few days before our original move-in date. On our 1st day of moving in (Nov 20, 2020) we noticed there was a roach infestation in the unit day 1, and the apartment wasn't cleaned. I sent our leasing consultant an email about it. They were open Sat, but no one answered the phone. I drove to the leasing office, no one came to the door. I saw a resident on the street and she had a number for the community coordinator that was able to assist us. Unfortunately, we have to wait until Monday to see what our options are. We went to purchase raid bombs for the apt. We had to cover our items, set the bombs and leave the apt for 2 and a half hours. When we came back. There were still so many roaches in the apartment. We had to clean with bleach again that night (day 2 in the unit). Today is day 3 (Sunday, Nov 22, 2020), we still haven't heard from our leasing consultant. We still have roaches. It's horrible. We haven't unpacked any of our items, besides equipment for work and a bed to sleep in that we're sharing. We had to cover and conceal as any items as we can to prevent the roaches from entering our personal items. We have been eating out for 3 days because we're afraid if the roaches are this active with no food/cooking how they would be if we prepared food. This is very disappointing. We were so excited to live in this neighborhood. We saved so much money to prepare for this move. We hired movers to move our furniture and personal items. We took off work for our move-in day, we set up ga pwr and Xfinity for 11/16. We were told (only when I called to see if we can finally view the unit) that we have to wait until the 20th. My movers weren't available on the 20th so we had to find a new moving company (thankfully we didn't lose any money with the original movers), we had to call and have our power and internet services moved. And after that, once we moved in there is an infestation problem. And on the next day when the leasing office was open, we weren't able to get any resolve because no one was actually in the office.
11/25/2020
1 Bed, 1 Bath
$1,100
See Floor Plan Details
2 Beds, 1 Bath
$1,316
See Floor Plan Details
2 Beds, 2 Baths
$1,385
See Floor Plan Details
3 Beds, 2 Baths
$1,937
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 11 reviews)
Noise
4.3
Grounds
3.9
Safety
3.8
Office Staff
3.9
Maintenance
3.8
Neighborhood
4.7
Survey Scores (from 120 surveys)
Post-Tour Survey
3.9
Move-In Survey
4.1
Maintenance & Support Survey
3.6
Lease Renewal Survey
3.7
Review Count
Number of reviews in the past 365 days
11
Manager’s Review Engagement
Percentage of reviews responded to
81.82%
Manager’s Review Reply Time
Average time to respond to reviews
42.55 days
Capitol Gateway
Claim your community to update listing information, capture leads, and respond to reviews!
Capitol Gateway is an apartment in Atlanta in zip code 30312. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,100 - $1,937. Nearby cities include Brookhaven, Decatur, Avondale Estates, Smyrna, Mableton, Chamblee, Clarkston, Hapeville, East Point, Doraville, Dunwoody, Sandy Springs, and Tucker.