Capitol Gateway
B
B
Award Winner
89 Woodward Avenue SE, Atlanta, GA 30312

3.8

(354 Reviews & Surveys)
$1,100 - $1,937/mo

Reviews

3.8 rating

234 total reviews

(

185 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 151880

Verified Resident 2009 - 2015

3.7

5/7/2015

Close to downtown convient location to interstate 75/85 and interstate 20 close to the baseball stadium Phillips arena as well as the AU Center, King Memorial, Grant Park and a fifteen minute ride to the airport and also on the Marta line and GSU

    Property Manager Response

    9/24/2015

    Thank you for taking the time to give us your feedback! We're so happy you chose Capitol Gateway as your home. Please let us know if there is anything we can do to make your living experience even better at Capitol Gateway! :) Warmest Regards, Kimberly J, Hollis Community Manager
    Review Author Icon

    Current Resident 149988

    Verified Resident 2015

    4.0

    4/29/2015

    The experience has been a good one so far, the community is quiet, I don't see there to be any issues with parking, the neighbors that I've come across seem to be friendly, and the staff has been great so far. I hope that the good experience continues through out my stay.

      Property Manager Response

      9/24/2015

      Thank you for taking the time to give us your feedback! We're so happy you chose Capitol Gateway as your home. Please let us know if there is anything we can do to make your living experience even better at Capitol Gateway! :) Warmest Regards, Kimberly J, Hollis Community Manager
      Review Author Icon

      Current Resident 146349

      Verified Resident 2015 - 2019

      3.8

      4/11/2019

      This community has it ups and it also have its downs. I love my place and the area I'm in. I wish the entrance gate was a little better. But i feel they are working and trying to improve so I'm happy with that.

        Property Manager Response

        4/24/2015

        Dear resident, How encouraging to hear you love Capitol Gateway! We think it's pretty great too. Please let us know if you need us. Thanks, Jamie
        Review Author Icon

        Current Resident 144982

        Verified Resident 2015

        4.7

        4/6/2015

        My experience has been great so far. I haven't been living here long but all of my requests have been answered in a timely manner. The staff is professional and always return phone calls. Neighborhood is fairly quiet and not a lot of loitering.

          Property Manager Response

          4/24/2015

          Dear resident, Thank you for taking the time to write such a positive review! We think Capitol Gateway is pretty great as well! Stop by the office and say hi whenever you can, Jamie
          Review Author Icon

          Current Resident 142931

          Verified Resident 2015

          3.0

          3/24/2015

          Easy application. Very friendly and professional leasing staff. They could work on keeping the garbage to a minimum. The service requests will not be fulfilled unless you hound them. If you work during the same hours as the leasing staff your in trouble

            Property Manager Response

            3/25/2015

            Thank you for taking the time to give us your feedback. I do apologize, we are aware of the dumpster area issue. We consistently encourage our team members to upkeep these areas. I will relay your concerns to our Service Manager, Jamane Campbell. I assure you, we are working towards improving this process in the future. Our policy is a 72-hour turnaround on non-emergency work order requests. However if you need us sooner, please contact me directly at 404-586-0411 or KHollis@Integral-online.com. I will make sure your work order request is prioritized and addressed immediately Thank you for choosing Capitol Gateway as your home! Kimberly J. Hollis, Community Manager
            Review Author Icon

            Current Resident 140496

            Verified Resident 2012 - 2015

            2.5

            3/12/2015

            The office staff was nice but highly incompetent and the gates were broken more often than they were working. That being said, my stay felt safe and I was never worried about crime. There were a lot of children in the area and they were, of course, very noisy.

              Property Manager Response

              3/25/2015

              Thank you for taking the time to give us your feedback! We are in the process of training some new team members to better serve you. All of the gates and controlled access doors are completely repaired. We have instructed our on-site police officers and patrol service to inspect weekly and report any deficiencies immediately. Please contact me directly at 404-586-0411 or KHollis@Integral-online.com. I will make sure your concerns and requests are prioritized and addressed immediately. Thank you for choosing Capitol Gateway as your home! Kimberly J. Hollis, Community Manager
              Review Author Icon

              Current Resident 131900

              Verified Resident 2013 - 2015

              4.0

              2/2/2015

              It's largely an excellent community. Everyone is friendly and the staff are proficient and do a great job at remembering residents. There are a few concerns such as a gym with regularly broken work out machines, and dumpsters that regularly overflow (and stink up the parking lot), but other than that its great.

                Property Manager Response

                2/3/2015

                Thank you for taking the time to give us your feedback! We are inspecting and servicing all of the fitness equipment this week. Please let us know of any specific deficencies and we will take care of them immediately. Also, we are looking into a more consistent way to encourage our residents to dispose of trash properly. In the meantime, our Service Team will keep these areas clean. Please contact me directly at 404-586-0411 or KHollis@Integral-online.com. Thank you, Kimberly J. Hollis, Community Manager
                Review Author Icon

                Current Resident 124165

                Verified Resident 2015

                5.0

                1/21/2015

                Very convenient to work/downtown, great for young professionals who like to go out after work. Outside is very clean and kept up. Nice quiet neighborhood, gated apartments space and tall ceilings. Havent been here for long but so far so good.

                  Review Author Icon

                  Current Resident 120985

                  Verified Resident 2014 - 2015

                  4.8

                  1/5/2015

                  Everything is great so far. From the security to the convenience I find capitol gateway to be an excellent place to live. The prices are also reasonable and the staff is responsive and courteous. The amenities are in great shape which is another plus.

                    Property Manager Response

                    1/5/2015

                    Thank you for choosing Capitol Gateway as your home! We look forward to many years of serving you during your residency with us. Please let us know if there is anything we can do to make your home even more enjoyable. Warmest Regards, Kimberly J. Hollis Community Manager 404.586.0411 KHollis@Integral-Online.com
                    Review Author Icon

                    Current Resident 116943

                    Verified Resident 2014

                    4.8

                    12/24/2014

                    Maintenance has yet to complete my entire work order. It is unacceptable for the Maintenanace man to come in our homes and not leave a service form. Also there should never be trash left in our home to be taken away. I would greatly appreciate it

                      Property Manager Response

                      1/5/2015

                      Thank you for your feedback! I sincerely apologize if our team overlooked the details of your work order request. I would like to schedule any pending repairs ASAP. Please contact me directly at 404.586.0411 or at KHollis@Integral-online.com. Warmest Regards, Kimberly J. Hollis Community Manager

                      Updated Review

                      Review Author Icon

                      Current Resident 317855

                      Resident 2013 - 2014

                      1.0

                      11/12/2014

                      THERE ARE CRIMINALS LIVING IN THIS APARTMENT COMPLEX! DO NOT MOVE TO HERE!!! My bag was stolen from me while I was working out at the complex's gym by my own neighbors. Management did not do anything to let me in my apartment that night and I was left stranded for the night. I had to wait until the next morning to get in my apartment, and while I was dealing with them in the leasing office, my car was stolen from the parking lot! ALL THESE CRIMINALS ARE STILL LIVING THERE AND NEITHER THE POLICE NOR MANAGEMENT DID ANYTHING FOR ME, EVEN AFTER THE THIEVES WERE IDENTIFIED ON VIDEO.

                        Property Manager Response

                        11/12/2014

                        Dear Resident of Capitol Gateway, We are so sorry you experienced this unfortunate incident within our community. All of the evidence available was turned over to the police and the teenagers involved were indentified. All residents were alerted of this unfortunate incident in our 24-hour gym. Crime has no address and I'm sure the police are doing everything possible to apprehend all involved. Unfortunately, we can not disclose the details of the other residents but we are pursuing legal action. Lastly, we are reviewing our policy on after hour lock-outs, however locksmith companies are available 24/7. Please let us know if you have any other concerns regarding this matter and we will do everything possible to assist you in this investigation. Thank you, Kimberly J. Hollis, CAM Community Manager
                        Review Author Icon

                        Current Resident 103686

                        Verified Resident 2011 - 2018

                        5.0

                        10/7/2018

                        My stay here at capital gateway has been great no complaints the staff is amazing helpful an nice.The community is fill with play area an grilling as well.They have meetings to keep residents aware of things that are going on in the community.Great location has a lot of shopping places around.So if your thinking about moving here you won't be disappointed.

                          Property Manager Response

                          10/9/2018

                          Dear veriied Resident, We thank you for staying with us! It gives us great pride that you continue to call Capitol Gateway your home! Sincerely, Faith H Community Manager
                          Review Author Icon

                          Current Resident 100369

                          Verified Resident 2013 - 2014

                          2.0

                          9/23/2014

                          Started out great but ending poorly. Management seem to not care about about tenants only about payment. With issues that I have had not once has upper management has not contacted me to find out what if anything they can do to resolve my concerns.I just do not understand.

                            Property Manager Response

                            10/7/2014

                            Dear Resident, Thank you for taking the time to share your opinion and concerns with us. We do care about all of our residents and strive to provide excellent customer service in all areas including maintenance. We welcome you to come in and sit down with us to discuss how we can enhance your experience. Thanks, Kimberly Community Manager
                            Review Author Icon

                            Current Resident 96705

                            Verified Resident 2012 - 2014

                            2.5

                            9/10/2014

                            I would not recommend this apartment complex to others because of the staff. They don't live on the property and really don't care about the tenants safety or livelihood. The property manager is all about making numbers and not giving the resident what they need in the apartment units. They went up to $1300 a month on a 2/2 unit but the units are not upgraded to a $1300 a month price. Not to mention a lot of break-in all over the complex.

                              Property Manager Response

                              10/7/2014

                              Dear Valued Resident, Thanks for your feedback. Your feedback helps us identify areas that may need improvement. Your concerns are important to me and I am available to discuss them with you. Please contact me at the leasing office. Thanks, Kimberly Community Manager
                              Review Author Icon

                              Current Resident 93890

                              Verified Resident 2014

                              4.8

                              9/18/2014

                              Well maintained community. Convenient location to downtown business, attractions, sporting events, universities and other areas of interest. Property management is responsive and professional. Rent is reasonable compared to other properties.

                                Property Manager Response

                                9/23/2014

                                Dear Valued Resident, Thank you for your positive feedback. Our team is very dedicated about what we do and wants the best for our residents. Sincerely, Kimberly Community Manager
                                Review Author Icon

                                Current Resident 93121

                                Verified Resident 2014 - 2015

                                3.7

                                7/20/2015

                                It has been very Subpar, and to make matters worse my rent was to increase over $400 definitely not worth it when people paying $30 a month to live there. Also at time of move in my carpet was not cleaned and they would not clean it because management said that it would cost them too much, yet I am playing market rent.

                                  Property Manager Response

                                  8/28/2014

                                  Dear Valued Resident, Thank you for your positive feedback. Our team is very dedicated about what we do and wants the best for our residents. I would like to meet with you in my office to discuss any concerns you may have. Sincerely, Kimberly Community Manager
                                  Review Author Icon

                                  Current Resident 91843

                                  Verified Resident 2014

                                  2.0

                                  8/23/2014

                                  It's horrible very noisy and bugs everywhere inside. The people that live there are very rude and it feels generally unsafe. I've been subjugated to one racial comment and I haven't been living there for even two days. I don't recommend it here.

                                    Review Author Icon

                                    Current Resident 86526

                                    Verified Resident 2014

                                    4.8

                                    8/4/2014

                                    Front street entrance is not secured. My entrance gate fob does not work to the parking lot. Alison did a great job in helping us move in and I have not spoken to her about either of the issues expressed herein. I'm sure she can resolve them. Than

                                      Review Author Icon

                                      Current Resident 79281

                                      Verified Resident 2007 - 2017

                                      5.0

                                      7/13/2017

                                      I enjoy living in this area my apartment is lovely very quit place meet a lot people very friendly and very nice hope to be here for a long time thank you very much have a bless day I have been here 10years

                                        Property Manager Response

                                        7/7/2014

                                        Thank you so much for your feedback. Every issue is very important to us at Capitol Gateway and we will do everything we can to bring about a satisfactory result. We are currently putting together a plan to solve the parking issue. If you would like to speak with me any further, you can stop by to speak with me in my office. Thank you again for the feedback! Kimberly Community Manager
                                        Review Author Icon

                                        Current Resident 78874

                                        Verified Resident 2012 - 2014

                                        5.0

                                        6/30/2014

                                        I've been living here for almost three years now and I have not had many maintenance issues; however the few I have had were completed both timely and professionally. The staff are friendly and very helpful. The maintenance staff are great.

                                          Property Manager Response

                                          6/30/2014

                                          Dear Valued Resident, Wonderful to hear from you! At Capital Gateway, we strive to make your experience living with us a positive one. We are glad and appreciate that you have chosen us! We know that with any community there are going to be items that need attention such as service requests, but it is how we handle these items when they come up. Thank you for your feedback! Kimberly Community Manager
                                          Review Author Icon

                                          Current Resident 77177

                                          Verified Resident 2010 - 2014

                                          3.7

                                          6/19/2014

                                          When I first moved over here the staff was superb,friendly, easy to communicate with. Now we have a manager that has no people skills and they continously have increased the rent. Maybe it would be helpful to make this an all adult community or at least have it sectioned off for singles and families.

                                            Property Manager Response

                                            6/26/2014

                                            Thank you for taking the time to offer your feedback. We appreciate your residency at Capitol Gateway. I would like to set up a time when we can meet to have an open discussion regarding your concerns. Please feel free to call, email or come by the office during the week at your convenience. Warmest regards, Kimberly J. Hollis Community Manager 404.586.0411 KHollis@Integral-Online.com
                                            Review Author Icon

                                            Current Resident 74152

                                            Verified Resident 2014

                                            5.0

                                            6/6/2014

                                            the whole experience was wonderful mr millen remain very professional. he went over each item I needed to sign, super friendly , he's a great person Ronnie Millen to work with. I would advise all my family to check out these apartments too nice.

                                              Property Manager Response

                                              6/16/2014

                                              Dear Valued Resident, We are thrilled to know that your experience at Capitol Gateway has been wonderful. We work hard to keep your residency here at Capitol Gateway a positive experience. We appreciate you and all of our residents and value your comments. Thank you for allowing us the opportunity to serve you. Kimberly Community Manager
                                              Review Author Icon

                                              Current Resident 68499

                                              Verified Resident 2012 - 2014

                                              4.3

                                              5/12/2014

                                              There was a big hassle to move in and the process took three to four weeks for paperwork, maintenance takes at least a week, a few apartment break ins and needs better security, but besides that its a quiet place and never big issues and spacious apartment.

                                                Property Manager Response

                                                5/15/2014

                                                Thank you for taking the time to give us your feedback. I do apologize, due to our many affordable programs we must be very detailed when screening applicants. We are working towards improving this process in the future. I will address your other important concerns with our Maintenance and Security Teams. Our policy is a 72-hour turnaround on non-emergency work order requests. However if you need us sooner, please contact me directly at 404-586-0411 or KHollis@Integral-online.com. I will make sure your work order request is prioritized and addressed immediately Thank you for choosing Capitol Gateway as your home! Kimberly J. Hollis, Community Manager
                                                Review Author Icon

                                                Current Resident 67995

                                                Verified Resident 2012 - 2014

                                                2.8

                                                5/9/2014

                                                I have been living with this community for almost 3 years. It is very convenient from a location perspective and I could see myself staying for a while longer. I like the engagement the management has with its residents and would like to see more programming if possible. However, I would like to see the grounds to have more cleanliness (removing mattresses/couches and excess trash/spilling trash), more responsive security during late hours and addressing loud noises.

                                                  Property Manager Response

                                                  5/12/2014

                                                  Thank you for your feedback! We truly value your comments so keep them coming! :) I will relay your concerns to the rest of our Team and increase community inspections immediately. I will also contact our security patrol service to review and improve response times. We strive to make Capitol Gateway a premier community in downtown Atlanta and we will improve in the areas mentioned. If you like, please contact me if you have any further concerns at KHollis@Integral-Online.com or (404)586-0411. Thank you for choosing Capitol Gateway as your home! Kimberly Hollis Community Manager
                                                  Review Author Icon

                                                  Current Resident 978175

                                                  Resident 2012 - 2013

                                                  5.0

                                                  5/5/2013

                                                  I moved in last summer and I love the urban feel, location and the staff! I plan to renew my contract for another year. The 24-hour fitness gym is great and I love the jogging around the pond and neighborhood. The pool is very nice and I can enjoying the picnic areas with friends & family year-round. As far as the crime... it's petty stuff considering we live in DOWNTOWN Atlanta! As with any major city with major traffic there will be some incidents... no big deal. I Love it here!

                                                    Property Manager Response

                                                    5/12/2014

                                                    Thank you for giving us your feedback. It is a great place to live and we're glad that you enjoy the pool area with family and friends. It is residents like you that makes Capital Gateway a great place to live. Thank you for your time and efforts. Kimberly Community Manager

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed, 1 Bath

                                                    $1,100

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Beds, 1 Bath

                                                    $1,316

                                                    See Floor Plan Details

                                                    2 Beds, 2 Baths

                                                    $1,385

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    3 Beds, 2 Baths

                                                    $1,937

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B
                                                    B

                                                    Renter Ratings

                                                    B

                                                    Review Ratings (from 11 reviews)

                                                    Noise

                                                    4.3

                                                    Grounds

                                                    3.9

                                                    Safety

                                                    3.8

                                                    Office Staff

                                                    3.9

                                                    Maintenance

                                                    3.8

                                                    Neighborhood

                                                    4.7

                                                    Survey Scores (from 120 surveys)

                                                    Post-Tour Survey

                                                    3.9

                                                    Move-In Survey

                                                    4.1

                                                    Maintenance & Support Survey

                                                    3.6

                                                    Lease Renewal Survey

                                                    3.7

                                                    Review Count

                                                    B

                                                    Number of reviews in the past 365 days

                                                    11

                                                    Manager’s Review Engagement

                                                    A-

                                                    Percentage of reviews responded to

                                                    81.82%

                                                    Manager’s Review Reply Time

                                                    C

                                                    Average time to respond to reviews

                                                    42.55 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Facilities
                                                    • Laundry On-Site
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Cat Friendly
                                                    • Community Center
                                                    • Controlled Access
                                                    • Dishwasher
                                                    • Fitness Center
                                                    • Large Dog Friendly
                                                    • On-site Personnel
                                                    • Pool/Hot Tub
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                                                    Show More

                                                    Leasing

                                                    Capitol Gateway is just a short walk to Georgia State University and also has quick access to I-75/85 I-20. Capitol Gateway is a garden community with an amenity package that is second to none.
                                                    Show Less
                                                    This community is managed by

                                                    The Integral Group

                                                    B
                                                    B
                                                    Communities
                                                    10

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Capitol Gateway Rated?
                                                    Based on 354 number of votes by renters, Capitol Gateway is currently rated 3.8 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Capitol Gateway ?
                                                    Capitol Gateway is rated 3.9 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Capitol Gateway is rated 3.8 out of 5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    What are noise levels like at Capitol Gateway ?
                                                    Capitol Gateway is rated 4.3 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Capitol Gateway ?
                                                    Capitol Gateway is rated 3.8 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    Capitol Gateway is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Capitol Gateway ?
                                                    Capitol Gateway is rated 3.9 out of 5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 81.82% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 42.55 days to their community reviews in the past year.
                                                    Who manages Capitol Gateway ?
                                                    The Integral Group
                                                    What is the pet policy at Capitol Gateway ?
                                                    Dogs Allowed
                                                    Restrictions: Breed restrictions apply.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    Capitol Gateway

                                                    April 2026

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                                                    Under New Management

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                                                    Capitol Gateway is an apartment in Atlanta in zip code 30312. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,100 - $1,937. Nearby cities include Brookhaven, Decatur, Avondale Estates, Smyrna, Mableton, Chamblee, Clarkston, Hapeville, East Point, Doraville, Dunwoody, Sandy Springs, and Tucker.