Capitol Gateway
B
B
Award Winner
89 Woodward Avenue SE, Atlanta, GA 30312

3.8

(354 Reviews & Surveys)
$1,100 - $1,937/mo

Reviews

3.8 rating

234 total reviews

(

185 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 602814

Verified Resident 2018 - 2019

2.5

2/10/2019

Really bad- terrible maintenance, awful office. Was "scammed" out of money and threatened with eviction even though we payed rent on time and had receipts to prove it. Do not move here. Didn't have air conditioning for a month in the summer because of their negligence.

    Property Manager Response

    3/13/2019

    Dear Verified Resident, We are committed to meeting with you to go over any charges on your account. We do apologize for any delays in your maintenance request. We would love to get all of your concern resolved. Please contact the office. Sincerely, Faith H 404-586-0411
    Review Author Icon

    Current Resident 602599

    Verified Resident 2019

    5.0

    2/9/2019

    My experience was awesome when AA into Capitol Gateway. I love how clean the community is. It is very well maintained. This is a great location......close to everything! And the view is AWESOME! I made the right decision by choosing Capitol Gateway as my home.

      Property Manager Response

      2/13/2019

      Dear Verified Resident, Thank you for taking the time to let us know how we are doing! We can definately agree that the location and view is AWESOME! So glad you chose Capitol Gateway as home! We are dedicated to keeping you happy! Don't hesitate to let us know if we can do anything else for you. Sincerely, Faith H
      Review Author Icon

      Prospective Resident 919529

      ProspectVisited 2019

      5.0

      2/8/2019

      I visited this community a few days ago and I was very impressed. The staff members that I came in contact with were all nice. The model that I seen was nice and clean. There was no trash on the ground and it was quiet. I have not made a decision where I want to live but Capitol Gateway is on the top of my list.

        Property Manager Response

        2/13/2019

        Dear Anonymous, Thank you for visiting Capitol Gateway and taking the time to let us know how we're doing! It's great to hear that you had a pleasant visit with us! Let us know what we can do to have you as our new resident. Sincerely, Faith H

        Updated Review

        Review Author Icon

        Current Resident 918971

        Resident 2019

        4.7

        2/8/2019

        Community is like a big family. Love the atmosphere and vibe. Tenants respect each other and there are hardly any problems on the property. The leasing office staff is very courteous and they go out of their way to help tenants with any issues or concerns they may have.

          Property Manager Response

          2/13/2019

          Dear Anonymous, Thank you so much for letting us know how we are doing! We pride ourselves in serving our residents. We are happy that YOU are happy! Let us know if we can do anything else for you. Sincerely, Faith H 404-586-0411
          Review Author Icon

          Current Resident 600131

          Verified Resident 2019

          3.0

          9/9/2019

          Capitol Gateway is a great place to live if you have a family. They have a lot of activities for the family to enjoy at the leasing office. I wish we had more security being that it's a lot of kids in the neighborhood but other than that no major complaints.

            Property Manager Response

            2/13/2019

            Dear Verified Resident, We are happy to hear that you are enjoying living here at Capitol Gateway! Thank you so much for the feedback. It will be our pleasure to take care of your family and friends as well! Send them our way! Sincerely, Faith H 404-586-0411
            Review Author Icon

            Peggye87

            Resident 2019

            5.0

            2/1/2019

            I have had a great experience at Capital Gateway. Yasmine is always planning event for the kids. Robert is the best. He alway has a smiling when I walk in. Faith handle all my needs in a timely manner. I could go on and on about my experience.

              Property Manager Response

              2/13/2019

              Dear Peggye87, Thank you so much for your feed back! It is our pleasure to serve you. I will be sure to share your comments with the Team as I am certain they will be delighted to hear! Thank you for choosing Capitol Gateway as your home! Sincerely, Faith H 404-586-0411
              Review Author Icon

              Current Resident 594322

              Verified Resident 2019

              4.5

              1/18/2019

              I love the community. It is in a great central location near major highways and Marta. The neighborhood offers a variety of social outings and eateries and the community is clean and quiet. The apartments are well kept and spacious. I LOVE my new place...it is definitely my LAST stop before purchasing my own home!

                Property Manager Response

                2/8/2019

                Dear Verified Resident, It is our pleasure to have you as part of our community! We love the area and are happy that you do too! Please don't hesitate to let us know if you need anything. Congratulations in advance on the purchase of your home. Sincerely, Faith H
                Review Author Icon

                Current Resident 581151

                Verified Resident 2015 - 2018

                3.3

                12/9/2018

                Capitol Gateway is a very good place to live. The distance to the downtown area and the incentives of being close to shopping, local stores, markets, restaurants, and sporting events as well as near the interstate makes it ideal for a single person or small family. A few attention grabbers would be the turn around time in having small repairs done i.e. leaky roofs or simple requests.

                  Property Manager Response

                  12/10/2018

                  Dear Verified Resident, We appreciate your feedback. We are very happy that you like living here at Capitol Gateway! I will share your thoughts with the service team so that we can improve our service times. Thank you for choosing Capitol Gateway as your home! Sincerely, Faith H Community Manager 404-586-0411
                  Review Author Icon

                  Current Resident 570724

                  Verified Resident 2018

                  4.7

                  11/13/2018

                  I love this community. When I first visited it I didn't think I made enough to stay but situations changes an I'm here an loving it. When I renew my lease I would like to upgrade to a 2 bedroom if available

                    Property Manager Response

                    12/10/2018

                    Dear Verified Resident, We are excited that you love it here! It'll be our pleasure to discuss your renewal options and relocation to a 2 bedroom. Thank you for your feed back and thank you for choosing Capitol Gateway as your home! Sincerely, Faith H Community Manager 404-586-0411
                    Review Author Icon

                    Current Resident 554196

                    Verified Resident 2017 - 2019

                    4.2

                    8/6/2019

                    My experience at this community has been a great one! The staff are friendly, the apartments are kept up & it's centrally located! However, there is a lag on maintenance requests. Overall, I would highly recommend this community to anyone.

                      Property Manager Response

                      12/10/2018

                      Dear Verified Resident, Thank you for taking the time to let us know how we are doing! We are happy to know that your experience has been pleasant. Sincerely, Faith H Community Manager
                      Review Author Icon

                      Current Resident 516872

                      Verified Resident 2018

                      2.7

                      7/22/2018

                      My apartment was not clean at the move in date. We had dog fur everywhere in the carpets and my wife is allergic. So, we had a really hard time for four days until they finally replaced the carpets. It not only harmed my family health, but also gave us a lot of work since we had to move all our stuff back and forth again. Also, deafening noise from a broken AC is bothering us for 10 days and my requests have been ignored. Interestingly, there are thousands of dollars in fees for renters who don't comply with the contractual terms, but the management team does not compensate renters when they fail to comply with their duties. And believe me, they fail since the very first day. I'm looking forward to moving out and it has been only 9 days that I moved in. Just cannot tolerate dishonesty.

                        Property Manager Response

                        10/1/2018

                        Dear Verified resident, We sincerely apologize for the opportunities we missed with your move in. Thank yo for giving us the opportunity to make it right. Please reach out to me in the office if you would like to discuss it further. Sincerely, Faith H 404-586-0411
                        Review Author Icon

                        Current Resident 515779

                        Verified Resident 2018

                        4.5

                        7/19/2018

                        I just moved in on July 4th. So far I love it. Eric James was by far the best person to make my first move in a great experience. Only thing I've had an issue with is, someone switched out my trash can and left trash that was stink with bugs, in the one they gave me which could of gotten me penalized because trash bins have to be back in apartments at a certain time. Not sure who would pull a stunt like that, but there's that one everywhere you go. However, Eric James handled the situation and got me a new trash can the same day.

                          Property Manager Response

                          10/1/2018

                          Dear Verified Resident, We are happy that you are happy! I am glad that Erica was able to take care of you. Please don't hesitate to call us at the office for any additional needs you may have. Thank you for choosing Capitol Gateway as your new home. Sincerely, Faith H 404-586-0411
                          Review Author Icon

                          Current Resident 195136

                          Verified Resident 2017 - 2018

                          2.2

                          7/17/2018

                          A community including an office that doesn't care, with residents who also don't care to clean up after themselves. Took multiple calls and weeks of waiting for a leak to be checked. No one besides the property manager herself did anything to make sure I was handled in a professional manner.

                            Property Manager Response

                            10/1/2018

                            Dear Verified Resident, I truly apologize for the delay of service that you may have experienced. It was my pleasure to resolve your concerns. Please let me know if there is anything else we can do for you. Sincerely, Faith 404-586-0411
                            Review Author Icon

                            Current Resident 843335

                            Resident 2018

                            1.0

                            6/10/2018

                            Do not , I repeat , do not move here unless you're completely desperate. The appliances never work, I've lived here for a year, my AC and heat have gone out over 10 time. My refrigerator and stove have stopped working over 10 times. The maintenance office does not exsist. It is almost complicated to get into contact with someone about you're issues unless you walk to the office and show your frustrations and make sure you do it before 4pm. They don't care about their people. You WILL have several complications . I would invest in a microwave and and plug in mini stove top. Or pe prepared to eat take out a lot , because you're appliances will never work .

                              Property Manager Response

                              6/11/2018

                              Dear anonymous, It sounds we have missed some opportunities here. Please reach out to me so that we can see what we can do for you. I would love to have the opportunity to change your living experience here at Capitol Gateway. Sincerely, Faith Community Manager
                              Review Author Icon

                              Current Resident 498332

                              Verified Resident 2013 - 2018

                              4.0

                              6/10/2018

                              The location is prime with direct access to major interstates. It's also close to shopping the neighborhood is being developed nicely providing more restaurants housings and shopping. I enjoy living in the city

                                Property Manager Response

                                6/11/2018

                                Dear Verified Resident, We are happy that you enjoy living in the city at Capitol Gateway! Thank you for being our Resident! Let us know if we can do anything else for you. Sincerely, Faith H
                                Review Author Icon

                                Current Resident 487032

                                Verified Resident 2017 - 2018

                                4.0

                                5/12/2018

                                I've been here for almost a year and I have enjoyed my time here. I will be renewing my lease because the location is perfect. It's near all major highways AND near my favorite places in the city. I feel safe and comfortable in the community.

                                  Property Manager Response

                                  5/15/2018

                                  Dear verified Resident, We are happy that you are happy! We appreciate your feed back. Thank you so much for continuing to stay here with us! Sincerely, Faith H Community Manager
                                  Review Author Icon

                                  Current Resident 486437

                                  Verified Resident 2017 - 2018

                                  2.7

                                  5/10/2018

                                  Appliances are outdated and do not work properly. When we had refrigerator issues, they replaced it with a beat up old fridge with a messed up door and they marked the floor when installing it. There is a destroyed vehicle that has been sitting out in front of my building for 2 months and the parts and glass are still out in the street. The construction is awful and very noisy and would still be there if we renewed our lease another year. Good location and we were lucky enough to get the one unit with nice carpet. The 2 bed 2 bath unit is a good size and the porch is nice. I wish there was more value for the unit but this isn't that kind of apartment complex.

                                    Property Manager Response

                                    5/15/2018

                                    Dear verified Resident, Thank you for your feedback. I apologize that you are not having a good living experience. I would love to discuss this with you to see if we can work something out and change your experience to a better one. Please reach out to me. 404-586-0411 Sincerely, Faith H Community Manager
                                    Review Author Icon

                                    Current Resident 485507

                                    Verified Resident 2015 - 2019

                                    3.5

                                    7/9/2019

                                    Overall good experience. I as of late have been having issue with one of my neighbors and I will say the property manger made sure to hear my grievance, and inserted herself to handle the situation personally. What more can you ask for ?

                                      Property Manager Response

                                      5/9/2018

                                      Dear verified Resident, We truly appreciate your feedback! We are delighted that your living experience here at Capitol Gateway has improved. Your feedback is what helps us make a difference! We pride ourselves in making sure you feel right at home. Feel free to reach out and let me know what we can do to earn your 5th star! We value you. Sincerely, Faith H
                                      Review Author Icon

                                      Current Resident 485506

                                      Verified Resident 2015 - 2018

                                      3.0

                                      5/9/2018

                                      3 out of 5 ?? the night walkers and traffic for this school are a nuisance.Office staff are okay could be better.Property isn't well kept.Poor customer service,communication and attitude when you reach out to the office.Dont expect too much from this place.This is a convenient location the only perk!

                                        Property Manager Response

                                        5/9/2018

                                        Hello verified Resident, We appreciate your feedback. I would love for you to give us a chance to change your living experience here at Capitol Gateway. We value you. Give me a call so we can discuss. 404-586-0411 Sincerely, Faith H Community Manager
                                        Review Author Icon

                                        adaezeg

                                        Resident 2017

                                        2.5

                                        12/24/2017

                                        Of course Capital Gateway is prime location, but the maintenace team is unnaccpetable. I put in a maintenace request to fix my laundry door because it had fallen off the hinges. I put the request in on April 4, 2017. They did not get my issue resolved until October, 6 months! I also put in a request because my oven had broken (still broken) on December 6, 2017. Do you know my oven is stil broken, almost a month later. It's such an inconvience to not have an operating oven for the holidays! I can't bake anything! My boyfriend and I have been to the office so many different times, only for staff to tell us, "we'll get to it right away", but never do! The security gates are always broken, I've seen random homeless people cut through our apartments, because the gates are always open. I will not renew my lease at the end of the term. I am disappointed and am tired of going into the office with no avail!

                                          Property Manager Response

                                          2/8/2018

                                          Hello, Please accept our apologies for the delay in your maintenance request. I can understand your disappointment. I would like the opportunity to make this right for you. Your feedback is truly appreciated. I will share this with the team so that we can improve our maintenance services times and keep our residents satisfied. I hope to hear from you. Sincerely, Faith H Community Manager 404-586-0411
                                          Review Author Icon

                                          Current Resident 417397

                                          Verified Resident 2016 - 2017

                                          3.7

                                          11/9/2017

                                          I have had an okay experience. Nothing fancy. Great location. Unsure if I want to renew my lease. Can only pay online with a credit card and charged $35 on top of rent. Overall just an okay experience at Capital Gateway.

                                            Property Manager Response

                                            11/16/2017

                                            Thank you so much for letting us know about you experience. We hope that you do consider living with us for the upcoming year. We do have other payment options available. Please feel free to call or come into the office to see what other options are available to you. We hope that you give us another opportunity to give you an awesome living experience. Sincerely, Faith E. Harris Community Manager
                                            Review Author Icon

                                            Current Resident 414565

                                            Verified Resident 2016 - 2017

                                            2.0

                                            11/5/2017

                                            Trash, noise level is outrageous. Security gate never works, people just walk in. Large majority of the residents do not work. Overpriced appliances, carpet and paint old. Reconsider moving here please

                                              Property Manager Response

                                              11/16/2017

                                              Thank you so much for sharing your experience and concerns with us. We pride ourselves in catering to all household types. Please reach out to the office and let us know how I can help make your living experience better. Sincerely, Faith E. Harris Community Manager
                                              Review Author Icon

                                              Current Resident 411945

                                              Verified Resident 2017

                                              5.0

                                              10/29/2017

                                              I love the community it nice and quiet and the staff are lovely and very polite and helpful kept me updated on everything that was sure they even did a walk thru with me before I moved in to make sure things were done and finish by my move in date

                                                Property Manager Response

                                                11/3/2017

                                                Thank you for taking the time to let everyone know how great your experience at Capitol Gateway has been. We appreciate you making your home with us! Sincerely, Jada Muriel-Hepburn Area Manager
                                                Review Author Icon

                                                Current Resident 391587

                                                Verified Resident 2014 - 2017

                                                4.3

                                                9/4/2017

                                                I have been here since 2014, community is good. But it would be better if they considered upgrading the apartments to match the changing area. Also updating the gate system. The office staff has changed a lot of the past 3 years but it's been cool. I'm up for renewal over to my 4th lease, and debating if I want to stay as I feel that renewals aren't always treated as fairly as those who are coming new or that are apart of the income based program.

                                                  Property Manager Response

                                                  11/3/2017

                                                  Thank you for taking the time to share your thoughts with us. There certainly is a lot of new product being delivered in the area, however, our floorplans are larger than most and moving is costly. We are also adding cool features - most recently we added an electric car charging station. Besides, we LOVE our residents and would hate to see you move! Please visit the office today to let us know how we can help you choose us AGAIN!! Sincerely, Jada Muriel-Hepburn Area Manager
                                                  Review Author Icon

                                                  Current Resident 383148

                                                  Verified Resident 2015 - 2017

                                                  3.8

                                                  8/14/2017

                                                  I think capital gateway is very convenient for people who study or work nearby, especially in Georgia state university. For these people it is a good choice to live at this community. But the renting here is so expensive, and renting increases quickly every time when you need to renew your lease.

                                                    Property Manager Response

                                                    11/3/2017

                                                    Thank you for sharing your thoughts and recommending our community. I would agree, the location is GREAT!! Please stop by the leasing office the next time you are ready to renew and I am certain we can work out a deal you cannot say no to. Sincerely, Jada Muriel-Hepburn Area Manager

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed, 1 Bath

                                                    $1,100

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Beds, 1 Bath

                                                    $1,316

                                                    See Floor Plan Details

                                                    2 Beds, 2 Baths

                                                    $1,385

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    3 Beds, 2 Baths

                                                    $1,937

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B
                                                    B

                                                    Renter Ratings

                                                    B

                                                    Review Ratings (from 11 reviews)

                                                    Noise

                                                    4.3

                                                    Grounds

                                                    3.9

                                                    Safety

                                                    3.8

                                                    Office Staff

                                                    3.9

                                                    Maintenance

                                                    3.8

                                                    Neighborhood

                                                    4.7

                                                    Survey Scores (from 120 surveys)

                                                    Post-Tour Survey

                                                    3.9

                                                    Move-In Survey

                                                    4.1

                                                    Maintenance & Support Survey

                                                    3.6

                                                    Lease Renewal Survey

                                                    3.7

                                                    Review Count

                                                    B

                                                    Number of reviews in the past 365 days

                                                    11

                                                    Manager’s Review Engagement

                                                    A-

                                                    Percentage of reviews responded to

                                                    81.82%

                                                    Manager’s Review Reply Time

                                                    C

                                                    Average time to respond to reviews

                                                    42.55 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Facilities
                                                    • Laundry On-Site
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Cat Friendly
                                                    • Community Center
                                                    • Controlled Access
                                                    • Dishwasher
                                                    • Fitness Center
                                                    • Large Dog Friendly
                                                    • On-site Personnel
                                                    • Pool/Hot Tub
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Capitol Gateway is just a short walk to Georgia State University and also has quick access to I-75/85 I-20. Capitol Gateway is a garden community with an amenity package that is second to none.
                                                    Show Less
                                                    This community is managed by

                                                    The Integral Group

                                                    B
                                                    B
                                                    Communities
                                                    10

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Capitol Gateway Rated?
                                                    Based on 354 number of votes by renters, Capitol Gateway is currently rated 3.8 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Capitol Gateway ?
                                                    Capitol Gateway is rated 3.9 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Capitol Gateway is rated 3.8 out of 5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    What are noise levels like at Capitol Gateway ?
                                                    Capitol Gateway is rated 4.3 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Capitol Gateway ?
                                                    Capitol Gateway is rated 3.8 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    Capitol Gateway is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Capitol Gateway ?
                                                    Capitol Gateway is rated 3.9 out of 5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 81.82% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 42.55 days to their community reviews in the past year.
                                                    Who manages Capitol Gateway ?
                                                    The Integral Group
                                                    What is the pet policy at Capitol Gateway ?
                                                    Dogs Allowed
                                                    Restrictions: Breed restrictions apply.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    Capitol Gateway

                                                    April 2026

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                                                    Under New Management

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                                                    Capitol Gateway is an apartment in Atlanta in zip code 30312. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,100 - $1,937. Nearby cities include Brookhaven, Decatur, Avondale Estates, Smyrna, Mableton, Chamblee, Clarkston, Hapeville, East Point, Doraville, Dunwoody, Sandy Springs, and Tucker.