4.7
Look and Lease Special: Apply within 48 hours of your tour to receive $500 off your first full month s rent on vacant one and two bedrooms or $700 off a ...
Show More
4.7 rating
252 total reviews
(
0 Verified
)
Trending topics in reviews
Summarized by generative AI from text of customer reviews
Sort:
m2wrn79f82@privaterelay.appleid.com
Resident • 2021 - 2022
5.0
12/21/2022
The Overlook is a Top Spot in Louisville!
The Overlook is one of the best places to live here in Louisville. They have great, friendly staff and provide many great amenities for their residents (pool, gym, pickleball/tennis courts, weekly food trucks) on top of the various other monthly events such as movie nights and live music! I have been living at the Overlook for 2 years now and I would 100% recommend it to anyone looking for a new place in Louisville!
12/22/2022
madisonstickrod@gmail.com
Resident • 2021 - 2022
5.0
12/21/2022
Excellent staff, nice yet affordable apartments in a great area!
The Overlook at St. Thomas is an excellent place to live, located right next to a great grocery and dining center! The staff is very friendly, and the apartments are a great deal for the price. (Nice, Updated) They offer lots of activities/events, like food trucks, yoga classes and live music. Highly recommended.
12/22/2022
triciaallen2003@gmail.com
Prospect • Visited 2022
5.0
12/21/2022
Best place in town!
The Overlook Apartments have always been known as the top apartment complex in town. The location, amenities and service are next to none! The staff treat the residents like family. Highly recommend!!!!
12/22/2022
kelsey.matyi@gmail.com
Resident • 2022
4.8
12/21/2022
Great place!
Love it here. Staff is always so helpful! Great location, close to everything you could want! Great experience with moving in and when anything happens they are so quick to help! Amazing place! Highly recommend!
12/22/2022
RohanaSinha
Resident • 2021 - 2022
4.7
12/21/2022
Attentive maintenance and leasing/office team!
Quick maintenance request turnaround and follow up. Was always easy to get ahold of someone with any questions I had. Great amenities and clubhouse events! We have lived here for 2 years and it’s been the best experience !
12/22/2022
Former Resident 357479
Resident • 2019 - 2022
5.0
3/30/2022
The Overlook has beautiful scenery, great amenities, and a very helpful staff. Our apartment here has felt like a home since we moved in. Emma Green was great to work with and has helped make our experience here at The Overlook a great one!
3/6/2023
Ozgolian_T
Resident • 2022
4.2
1/27/2022
As a recently new resident to The Overlook, it is difficult to comment on the overall security of the area yet, but so far it is easy to speak positively about the appearance and comfort that The Overlook provides. Both Emma and Jennifer provided us with an excellent introduction and orientation of the apartment. Emma has bountiful energy when it comes to answering questions, no matter how mundane and exudes complete professionalism in all dealings. The community is quiet, we have not had many interactions with other residents as yet, but there is an understanding that the property management facilitate frequent community based activities throughout the year. We are still getting used yo the area, but everything is very close. Kroger and a selection of restaurants are a 10 minute walk away; St Matthews a 10 minute drive and Ballad High School pretty much “just around the corner”.
3/6/2023
Current Resident 842199
Resident • 2021
4.7
12/18/2021
Our experience at the overlook has been great! I’m the staff is incredible, the apartments are nice and it’s in a great area. They even have a spot to let your dogs off leash. The facilities are really nice and they’re always doing events.
3/6/2023
kaitlynann7
Resident • 2019 - 2021
5.0
12/17/2021
The Overlook at St. Thomas goes over and beyond to make you feel at home! The amenities that are offered at the Overlook are nothing but amazing and the staff do everything in their power to make your experience worthwhile! The property is well maintained and is always being updated. I would highly recommend considering the Overlook when looking for a place to call home! p.s. they are pet friendly for your furry friends
3/6/2023
nkksanders
Resident • 2020 - 2021
4.7
12/17/2021
We love living at the Overlook! Everyone who works there is extremely nice and very receptive to issues. Maintenance is always on top of their game and gets any issues fixed quickly. Amenities are A+++! Only drawback we have is parking in front of our specific apartment.
3/6/2023
Current Resident 797687
Resident • 2021
4.8
8/10/2021
Recently moved in and loving it! The team is great at keeping us up to date on everything happening at the Overlook! Staff is helpful and great at what they do. Very friendly environment and great neighborhood!
8/10/2021
LTaylor24
Resident • 2020 - 2021
4.2
7/10/2021
Things are great here. On all potential major issues, the Overlook is out in front of and communicates well. Living here has a few minor inconveniences such as frustrating rent collection process and upkeep of smaller amenities. Staff is very friendly and still one of the best spots to live in Louisville.
8/10/2021
Prospective Resident 472344
Prospect • Visited 2021
5.0
5/26/2021
The staff was very helpful and I really like the area. I really like that there is a easily accessible fitness center at the property. When I make my final decision the overlook will be at the top of my list.
5/27/2021
Hootie88888888
Resident • 2020 - 2021
5.0
4/26/2021
This has been a great experience. All the staff are very nice and accommodating. Everything is well up cat and very beautiful all the time. I love coming home and feeling like I’m in a safe neighborhood.
5/27/2021
Lgreen82
Prospect • Visited 2021
4.7
4/26/2021
My experience touring the property was great! I hope to make my decision in the next 60 days and The Overlook is at the top of my list. The size of the apartment as well as the amenities offered where the best so far.
4/28/2021
Benej21
Resident • 2021
4.8
3/31/2021
My fiance and I were both sold pretty quick. Most of that started with great customer service. I don't know if there is multiple people that work the front counter. But we were very lucky to have ended up with Emma. She didn't just show us around and tell us about the place. She talked to us, and seemed to have actually enjoyed the conversations. Made us feel welcomed. And truly seems to love peoples company. When we left. The first thing we mentioned to each other, was how great the customer service was. And on that alone, we felt pretty sold, because in past apartments that we have lived in. We didn't feel like our complaints or issues were taken seriously and it never felt like any one truly cared. We could tell off the bat that whatever issues we have, they will get resolved. I've already had two minor ones, and they were fixed quickly, with no complaints. I don't think I'll be regretting this decision
4/6/2021
Prospective Resident 493271
Prospect • Visited 2021
5.0
3/29/2021
I have been hunting for a new apartment for a while now and The Overlook is my #1 right now!!! The leasing staff was super professional and very kind. I wanted a place with a little bit of everything and the overlook blew me away while also keeping it very charming. The prices are extremely reasonable for the amenities I will be getting. I don’t think I’m even going to look anywhere else for a place to live because I LOVE IT HERE!!!
4/6/2021
kathyburns11411
Resident • 2020 - 2021
5.0
2/2/2021
We have lived at the Overlook for over a year now. We even recently switched locations within the complex. Since we have been here, we could not have asked for a better crew to work with; from the office personnel to the maintenance crew, all have been exceptional. Emma worked with us on our move and she was very attentive to our needs and made sure we were taken care of every step of the way and made us feel like newcomers all over again. She is the sweetest person and really listens to what you say. The whole crew is wonderful to work with!!! If you are considering moving here, you will not be disappointed!!
3/1/2021
Current Resident 949688
Resident • 2020
5.0
12/23/2020
Without exception, the Overlook is the best rental experience I have ever had. The unit is spacious, graciously designed, and most of all, quiet. The amenities are many including a fireplace and 4 bathrooms (two of which are half baths). The management keeps the grounds, pool, and all public spaces as though the property was a high-end country club, and the on-site staff are, to a person, a group of well-meaning, friendly, and competent folks. About 15 minutes from downtown, but at the same time "a world away." Convenient to shopping too. Can't say enough good things about living here.
12/26/2020
tmwm
Resident • 2015 - 2018
5.0
8/3/2020
Being from a military background, I call things the way I see them. I've lived all over this country, and never before was there a civilian establishment that met and exceeded my expectations from the start of a relationship... right to the end. Why did I move> It wasn't because I wanted to. Employment circumstances changed... and when they changed back, I made every effort to return to the Overlook. It doesn't snow in Louisville very often. When it did I was not expecting the maintenance and grounds staff to blow and shovel the sidewalks. I really didn't expect them to clear the walkway from the door to the curb. NOW THAT'S WHAT I'M TALKING ABOUT !
8/3/2020
Current Resident 880887
Resident • 2020
5.0
7/31/2020
I have lived at the overlook for almost nine years and I have always found the leasing staff to be professional and very kind. Any maintence requests have always been taken care of generally within the same day by friendly service techs!
7/31/2020
Current Resident 811912
Resident • 2020
5.0
7/21/2020
Beautiful community with outstanding amenities. The staff is very friendly and offer several resident parties throughout the year. Ideal location close to restaurants, grocery stores and shopping. Great place to live. Pool is awesome.
7/29/2020
Prospective Resident 611455
Prospect • Visited 2020
5.0
7/21/2020
Beautiful community with outstanding amenities. The staff is very friendly and offer several resident parties throughout the year. Ideal location close to restaurants, grocery stores and shopping. Great place to live.
7/29/2020
Divaching
Resident • 2020
4.8
7/6/2020
The Overlook is wonderful, well thought out floor plans that are spacious. The office and maintenance staff are wonderful both pleasant and knowledgeable taking care of any issues in a timely and professional manner. I love the looks of the community as it does not have the typical look of an apartment and has an abundance of mature and well maintained landscape and greenspace. Most any amenities you could think of and lots of planned activities for those who want to participate like concerts, wine Wednesday, and food trucks to name a few. You cannot go wrong with making the Overlook your home.
7/29/2020
Current Resident 521566
Resident • 2020
5.0
6/5/2020
I recently moved here after living in a single family home for over 30 years. So far I am impressed by the responsiveness of the staff to any requests or questions. I am very pleased with the neighbors and location; everyone is very friendly and helpful.
7/29/2020
Tulane Phase I
1 Bed, 1.5 Baths | 1,192 sq. ft.
See Floor Plan Details
Carnegie Phase II
1 Bed, 1 Bath | 864 sq. ft.
See Floor Plan Details
Carnegie Phase I
1 Bed, 1 Bath | 805 sq. ft.
$1,425 - $1,450
See Floor Plan Details
Tulane Phase II
1 Bed, 1.5 Baths | 1,208 sq. ft.
$1,860
See Floor Plan Details
Hanover Phase I
2 Beds, 2.5 Baths | 1,550 sq. ft.
See Floor Plan Details
Hanover Phase II
2 Beds, 2.5 Baths | 1,624 sq. ft.
See Floor Plan Details
Dartmouth Phase II
2 Beds, 2 Baths | 1,123 sq. ft.
See Floor Plan Details
Dartmouth Phase I
2 Beds, 2 Baths | 1,041 sq. ft.
$1,670 - $1,680
See Floor Plan Details
Elmhurst Phase I
2 Beds, 2 Baths | 1,176 sq. ft.
$1,860 - $1,885
See Floor Plan Details
Gettysburg Phase I
3 Beds, 2.5 Baths | 1,750 sq. ft.
See Floor Plan Details
Jacksonian Phase II
3 Beds, 2 Baths | 1,433 sq. ft.
See Floor Plan Details
Fairmont Phase I
3 Beds, 2 Baths | 1,343 sq. ft.
$1,950 - $1,990
See Floor Plan Details
Gettysburg Phase II
3 Beds, 2 Baths | 1,780 sq. ft.
$2,325
See Floor Plan Details
Kensington Phase II
3 Beds, 2.5 Baths | 2,616 sq. ft.
$3,415 - $3,565
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 40 reviews)
Noise
5.0
Grounds
5.0
Safety
4.9
Office Staff
5.0
Maintenance
5.0
Neighborhood
4.9
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
40
Manager’s Review Engagement
Percentage of reviews responded to
97.50%
Manager’s Review Reply Time
Average time to respond to reviews
1.33 days
Claim your community to update listing information, capture leads, and respond to reviews!
The Overlook at St. Thomas is a 805 - 2,616 sq. ft. apartment in Louisville in zip code 40241. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $1,425 - $3,565. Nearby cities include Okolona, Jeffersontown, Hillview, Fairdale, Jeffersonville, Fern Creek, Douglass Hills, Clarksville, New Albany, Prospect, Mount Washington, Orchard Grass Hills, and Sellersburg.