MAA 900 Waterford

anonymous

Resident • 2002 - 2004

Poor Service....Good Price

<br>I would have to agree that I have received less than desirable service from the office staff. They looked at me like I was crazy when I asked if they would have my carpets cleaned 12 months into a 18 month lease. They said that it was my responsibility to have the carpets cleaned. Every other apartment complex I have lived at was more than happy to supply one carpet cleaning every 12 months. Other than their lack of customer service, the price is reasonable and the location is great. <br>

wolfpackrotc

Resident • 2003 - 2007

I like it

anonymous

Resident • 2004

GREAT

I don´t know what some of these people are talking about, but this is a great community for the price. It really doesn´t get much better! Friendly staff, beautiful grounds, modern looking units. DEFINITELY would recommend it. Although check out your potential neighbors beforehand because some are extremely rude (i.e. loud), but this isn´t the fault of the staff.

anonymous

Resident • 2003 - 2004

Absolutely would not recommend

I haven´t lived here long, but I´ve had more customer service related problems than you would expect in an entire time living in one place. The apartment itself is great, but the customer service is beyond horrible. The office staff think they are better than their residents. They are extremely patronizing and condescending and do not listen if you have any issues or needs. They also think that things that don´t work are somehow always the resident´s fault, not theirs. I have never been treated as badly by apartment staff as I have been at Waterford Forest. I just hope I can keep one innocent person from making the mistake of leasing an apartment there.

anonymous

Resident • 2000 - 2003

Don´t mess with these people.

Don´t mess with these people. <br> <br>They´ll suck up to you when you move in but God help you if you need something or decide to move out. <br> <br>One of the most nightmarish properties I´ve ever had to deal with. <br> <br>Horrible people. <br> <br>Ughh. <br>

anonymous

Resident • 2000 - 2004

Awesome Place to Live, Great Maintenance Staff

I have lived here for about four years and have enjoyed my stay here immensely. The staff is great, the maintenance guys absolutely always take care of all problems extremely quick. They are friendly, know me and all my friends here by name and always say hello. The ladies in the office are very pleasant and always smile. The grounds and parking areas are well lit, safe and beautiful. The landscaping is always well taken care of and updated regularly. This is just a great place to live.

anonymous

Resident • 2002 - 2003

HORRIBLE!!!!!

While I lived in the apartments, things seemed fine. Once I moved out, all hell broke loose. I had a dog while I lived there, and I paid a pet fee to have her. When I moved out, they tried to charge me 400 dollars for pet damages. When I asked about the pet fee, they said they can spend that money however they wanted, and it didn´t go to pet damage. I am still fighting with them over the money, and they have been rude, completely inconsistent, and have a lack of customer service! I also had a black mold problem at the apartment. I was told it was not their problem to fix it, but instead I had to deal with it. I definitely think that there are plenty of places that are better to live at then Waterford! Don´t move there!!!!!!!!!!!!!!

anonymous

Resident • 2002 - 2003

A great place to live in Cary

anonymous

Resident • 2002 - 2003

Be weary of circular ways

I lived there up until a few months ago and I enjoyed dealing with the manager (Amy), however several of the leasing agents tried to weasel their way into getting more and more cash out of me for numerous bogus things. I fully intend on reporting them. However this is not what I intended to write about. I do intend to reveal that there is deceitfulness among many of the leasing agents. And I agree with the other folks about their attitudes (they´re terrible). The main thing is to pay attention to what they tell you. use a tape recorder if applicable(If you have one) as they tell you one figure in the office and tell you another (higher figure) upon signing. Watch your purse!!!!!!!!!!!!

expectedmore

Resident • 2001 - 2003

Wonderful Place to call Home

We loved it there so much. I am sorry that we moved. I can not begin to say how much we enjoyed the apartment, all the storage space, the BEAUTIFUL well-kept grounds, and best of all the professional staff. We also loved the fact that everything was so convenient, esp. the grocery store, dry cleaner, gas station, restaurants, and drug store. We never had any major problem there. What minor maintenance problems we had were fixed well and promptly by individuals who I felt completely safe with. The only reason we moved was to save money. Now I don´t think it was worth it.

anonymous

Resident • 2002 - 2003

TERRIBLE!

At first, the staff seemed very friendly. After the move-in, the staff was never responsive to problems or concerns. The apartments were built in 1996 and it shows. I highly recommend you do not cosider this complex as there are much better places to choose from. The staff is unprofessional and really don´t care about YOU!

antsantsants

Resident • 2002 - 2003

Ants!!! NEVER, EVER Ants!!!

anonymous

Resident • 2002 - 2003

They LIE!!!

The office staff all lie. They seem nice and helpful until you have complaints and need help. Beware when you move out. I do not recommned this place because they are fake people who only act like they care about you. The only good thing is the maintenance staff.

anonymous

Resident • 2002 - 2003

the office staff

If you decide to check out these apts. They are in a nice location and the pool is ok. The only thing bad I can say about these apartments is, DO NOT and I repeat DO NOT deal with the black lady who works there. She has terrible customer serivce skills. She will try to blow up anything into an argument. She is horrible. I can count on one hand how many times I went to the office, that includes picking up packages and she was a QUEEN BEE B$TCH. I never complain or had any complaints. I can not stress enough that she is a horrible person. Everyone in the apartments I have talked to hates her. Besides that it is a nice place to live

hunter28630

Resident • 2003

Check who lives above

If you have a beast living above you, you will not be able to get any sleep. This girl is huge and walks at all hours of the night. Best bet is to live on the top floor. Everything else is great.

eljobe

Resident • 2003

Great Staff, pretty good location

I love living here. The people who work in the office are wonderfull and they really care about their residents. The location is not the greatest as far as driving into Raleigh, or even RTP, but it is near grocery stores and schools and other such necessisties. The apartments are also very nice.

lauradamico

Resident • 2003

Awesome!!

This place rocks. I enjoy the staff here, they are sooo friendly and helpful, very accomodating. They also have events once or twice a week, like movie night or breakfast. I love living here. I have no complaints, and would stay here and renew my lease if I weren´t moving out of state.

markwls

Resident • 2003

Not recommended

The staff there are not professional and difficult to dealt with. As soon as they get you in there, you are treated as dirt.

kat9375

Resident • 2003

Excellent! Best place in Cary!

waterloo

Resident • 2003

Would not Recommend

Perhaps my time at waterford would have been better had I not lived below big foot. Amy Lock is unprofessional and had I to do it over again I would have run after my first experience with her. Parking is not perfect and people who live there love to drive in the middle of the narrow driveways. I feel sorry for people who live facing the volleyball court and pool, plenty of noise in that area. A lot of vandelism to the facilities have taken place in the past year, from damage to the pool area, to destroyed soda machines, and stolen hoses in the car wash area. Management does a great job to repair and cover it up.

rtgarnsey

Resident • 2002

Convenient and comfortable. Highly recommended.

I lived here for 8 months while interning at IBM in RTP. I found my 866 square ft. home at Waterford Forest to be exactly what I would like in an apartment in Cary. It is in an extremely convenient location with everything you could need within a 5 minute drive along never-crowded streets. The complex was very clean and looked practically new. I never had to call maintenance because everything looked great and worked flawlessly. The office staff was very professional, helpful, and courteous. I would strongly recommend others to look into this property.

anonymous

Resident • 2003

This place is AWESOME!!

I just moved into Waterford & I love it! It is by far the best place I have ever lived. While I was looking for a place, this was by far the nicest place & cheapest in the NC State area. <br>I have really been impressed by the sense of community that you get when you move in here. So far, I have attended the Residents Breakfast & Pool Party. Both were excellent experiences & gave me a chance to meet some neighbors and staff here. <br>The apartments are nice & the staff is great. I have a dog as well & he has really enjoyed the dog park and inviting atmosphere they have here for pets. <br>MOVE IN HERE!!!!!!!!!!!!!!!!

anonymous

Resident • 2003

Good place to live

For the price and the convience of the location to RTP, Waterford Forest was excellent. I have lived here for a couple of months now, and I haven´t expirenced any problems. Their seems to be a broad mix of people within the apartment complex, and overall it is fairly quiet. While their are quite a few dogs in the community, they haven´t caused any problems so far. The staff at the office has been available and helpful. While you won´t have any frills, like at some of the apartments in Cary, for the price you can´t really expect any. The grounds are immaculate, and fairly well lit at night. They are strict about keeping the grounds clean, keeping pets leashed, etc. but in reality it´s the only way to keep the area clean.

lligett

Resident • 2002 - 2003

So far, it´s been great!

anonymous

Resident • 2002 - 2003

Fabulous Service!

They are always happy to help us. The Office Staff is warm and friendly and the Maintenance guys do a great job. They never make us feel that it is a bother when we call. We enjoy our neighbors too!