4.6 rating
438 total reviews
(
335 Verified
)
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Summarized by generative AI from text of customer reviews
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Updated Review
Current Resident 1173596
Verified Resident • 2014 - 2023
3.7
10/1/2023
We have always had excellent service from the management and maintenance crew. No complaints. Thanks for your help in making our stay pleasant! We are still planning to make this apt. our home for a long period in the future as we expect the same excellent level of service from the Complex staff. Thanks!
10/2/2023
Updated Review
Current Resident 1103166
Verified Resident • 2007 - 2023
4.3
9/28/2023
Over the course of 17 years we have lived in 2 Apartment Homes: the first, a 3 bedroom with our 2 sons, and then, downsizing to a 2 bedroom after both sons matured and left on their own.. Our Time been well spent!
9/29/2023
Updated Review
Current Resident 1084727
Verified Resident • 2019 - 2023
4.7
9/17/2023
Living here has been mostly positive. The office staff is helpful and friendly. The maintenance personnel are quick and efficient. The neighborhood is quiet and safe. Shopping areas are only a short drive away.
9/18/2023
Current Resident 1181475
Verified Resident • 2023
5.0
9/17/2023
Great experience, quiet community , nice clubhouse and pool area. Everyone is very friendly and the staff is great . We love the area. A lot to do, shopping, finning, movies and entertainment. The complex is clean and very safe. Parking is great and we love it here
9/18/2023
Current Resident 1177225
Verified Resident • 2023
4.3
9/5/2023
The apartment is comfortable, the grounds are nice, and the amenities are great (especially the newly renovated pool). Given the location, I expected I'd hear highway or train noise, but it's actually fairly quiet too. We've lived here a few months now and it certainly suits our needs.
9/5/2023
Updated Review
Current Resident 1172188
Verified Resident • 2019 - 2023
5.0
9/4/2023
Highlands Nanuet is a lovely place to live. It's the best rental community in Rockland County. Anything you want, is here; minutes away from grocery stores, two shopping malls, car dealerships, restaurants, and much more. The grounds are very well kept, always neat and trimmed. It's a very safe area too!!
9/5/2023
Updated Review
Current Resident 1150709
Verified Resident • 2023
5.0
8/20/2023
It's very welcoming and comfortable. It's quiet and peaceful and everyone is very kind. We enjoy living here very much. And of course the amenities are a great perk! Thank you for all your team does to make it great.
8/21/2023
Current Resident 1165990
Verified Resident • 2023
4.3
8/2/2023
So far so good but only been here 1 1/2 weeks. The floors in the apartment were horrible. They said they cleaned them but look as if they just put something one them and never clean the surface washed floors 3 times to get clean
8/3/2023
Current Resident 1165201
Verified Resident • 2022 - 2023
4.0
7/31/2023
Parking is terrible in my area of the complex. Too many apartments and not enough spaces. There are questions as to cars being in the parking lot that are not registered, but are taking up valuable parking spots.
8/1/2023
Updated Review
Current Resident 1097982
Verified Resident • 2017 - 2023
5.0
7/31/2023
the complex is very quiet, safe, and clean. The office and maintenance staff are responsive and courteous. The overnight hours are especially peaceful, allowing for restful sleep. The neighbors are friendly.
7/31/2023
Current Resident 1158869
Verified Resident • 2021 - 2023
5.0
7/12/2023
I wanted a nice and close apartment near transportation. And it worked very well and I wanted to stay within the area of Nanuet. The community is very clean and landscaping is beautiful. I am very happy in living in Highlands apartments.
7/12/2023
Updated Review
Current Resident 1110024
Verified Resident • 2022 - 2023
5.0
7/10/2023
It's a nice place clean and safe it's a good place for family and friends to leave the school shopping center are close no need to worry about it they they have gym pool basketball court tennis court .
7/10/2023
Current Resident 1155819
Verified Resident • 2023
4.8
7/3/2023
I have already fallen in love with my new apartment and the community.The spacious layout ,the upgraded appliances and the overall modern design are hard to come by. The staff and community are very friendly and welcoming! I definitely feel right at home at Highlands Nanuet!
7/3/2023
Current Resident 1152328
Verified Resident • 2021 - 2023
4.2
6/21/2023
There's nice people and they are friendly The area is great, you are very close to highways, stores, parks and schools.. It's a quite area, that is great.. I recently recommended the complex to my wife's friend and she is now considering moving here..
6/21/2023
Updated Review
Current Resident 1130011
Verified Resident • 2023
4.8
6/17/2023
I have not been here very long but so far so good. I have called maintenance twice and the help was wonderful. The front office is amazing and I am very happy to be apart of this community. I am looking forward to the summer.
6/20/2023
Current Resident 1148170
Verified Resident • 2023
4.7
6/8/2023
Moving into a new apartment can be an overwhelming experience, but my recent transition to my new home has been nothing short of exceptional. From the moment I set foot into this community, I have been met with dedication and devotion from the staff and Kaira who was my representative. I am truly grateful for their warm welcome. The staff at this apartment complex have gone above and beyond to ensure a seamless move-in process. They have been responsive and attentive to my needs, and providing me with all the necessary information and assistance along the way. Their professionalism and genuine care have made me feel valued and supported, which is a testament to their dedication to creating a positive living environment. I am truly grateful for the staff's efforts and the warm welcome I have received. Their commitment to going above and beyond their duties has left a lasting impression on me. It is evident that they take pride in their work and genuinely care about the well-being of their residents.
6/8/2023
Current Resident 1146185
Verified Resident • 2023
5.0
6/1/2023
So far all is going well. Tenants are friendly and caring. Management office is quick to respond and when service is needed, it is done on a timely matter. Maintenance does a great job in keeping the grounds clean and security does great with constant surveillance.
6/5/2023
Updated Review
Current Resident 1085676
Verified Resident • 2018 - 2023
5.0
5/31/2023
I have been a resident for 5+ years, it's a great community complex that offers beatifully renovated modern apartments. The grounds are well kept and beautifully maintained. My recent experience with maintenance went smooth and fast to respond. Thanks for all the hard work all year round by the on-site maintenance team.
6/1/2023
Updated Review
Current Resident 1104908
Verified Resident • 2019 - 2023
5.0
5/4/2023
Great community to live in. Maintenance and leasing staff are very responsive to the needs of the residents. Always doing updates to the outdoor common areas. It is a very safe and quiet place to live.
5/5/2023
Updated Review
Current Resident 1104736
Verified Resident • 2023
4.8
4/9/2023
It's a pleasant very well located community with a very good support and maintenance staff.I find it very well thought of with many convenient features from apartments with lofts and flexible pet policy and multiple parking spaces to the dog park,and gym,pool and tennis court.
4/14/2023
Current Resident 1126727
Verified Resident • 2018 - 2023
4.3
3/30/2023
Very happy here; lovely 3 bedroom apartment with attached garage on a cul de sac; fantastic friendly neighbors; dog friendly; love the amenities like the pool and gym; staff and maintenance are responsive and friendly.
4/14/2023
Current Resident 1121846
Verified Resident • 2020 - 2023
5.0
3/14/2023
Wonderful experience, friendly neighbors, the office staff are kind and helpful! Great community! Snow cleanup is always on time, grounds looks great in the summer. Central air is reliable! Overall great experience!
3/15/2023
Updated Review
Current Resident 1090079
Verified Resident • 2021 - 2023
4.5
3/9/2023
Very good experience consistently. The maintenance team is always professional and quite effective. Overall the property is well maintained and the staff is extremely helpful and professional. A good experience
3/10/2023
Updated Review
Current Resident 1118419
Verified Resident • 2019 - 2023
5.0
3/5/2023
I've had a wonderful experience in this community. I've lived here for quite a while, first living with my parents, then with roommates, and now in a one bedroom. This is a beautiful community and it's clear that management intends to keep it that way with all of the improvements they've been making. From the office staff to the maintenance staff, thank you so much for making my experience here a great one!
3/6/2023
Current Resident 1107971
Verified Resident • 2011 - 2023
1.2
2/1/2023
We've been here since 2012. Jennifer the community manager is great! Maintenance issues however continue to not get resolved. Several follow up attempts on our part to get maintenance issues resolved.
2/2/2023
Appalachian
1 Bed, 1 Bath | 888 sq. ft.
$2,250 - $4,053
See Floor Plan Details
Appalachian Upgraded
1 Bed, 1 Bath | 888 sq. ft.
$2,345 - $4,943
See Floor Plan Details
Adirondack Renovated
1 Bed, 1 Bath | 739 sq. ft.
$2,405 - $4,351
See Floor Plan Details
Appalachian Renovated
1 Bed, 1 Bath | 888 sq. ft.
$2,663 - $4,923
See Floor Plan Details
Appalachian Loft Upgraded
1 Bed, 1 Bath | 1,142 sq. ft.
$2,752 - $4,989
See Floor Plan Details
Adirondack Loft Renovated
1 Bed, 1 Bath | 1,019 sq. ft.
$2,790 - $5,383
See Floor Plan Details
Baxter Renovated
2 Beds, 1 Bath | 1,118 sq. ft.
$3,003 - $4,213
See Floor Plan Details
Brooks Upgraded
2 Beds, 2 Baths | 1,271 sq. ft.
$3,188 - $5,060
See Floor Plan Details
Baxter Loft
2 Beds, 1 Bath | 1,326 sq. ft.
$3,519 - $5,133
See Floor Plan Details
Baker Loft Renovated
2 Beds, 2 Baths | 1,425 sq. ft.
$3,839 - $5,645
See Floor Plan Details
Baker Loft
2 Beds, 2 Baths | 1,425 sq. ft.
$3,877 - $6,214
See Floor Plan Details
Brooks Loft Renovated
2 Beds, 2 Baths | 1,569 sq. ft.
$3,977 - $5,418
See Floor Plan Details
Catskills
3 Beds, 2 Baths | 1,421 sq. ft.
$3,361 - $5,020
See Floor Plan Details
Catskills Upgraded
3 Beds, 2 Baths | 1,421 sq. ft.
$3,736 - $5,513
See Floor Plan Details
Cascade
3 Beds, 2 Baths | 1,472 sq. ft.
$3,736 - $6,017
See Floor Plan Details
Catskills Renovated
3 Beds, 2 Baths | 1,421 sq. ft.
$3,861 - $6,202
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 42 reviews)
Noise
4.6
Grounds
4.4
Safety
4.4
Office Staff
4.6
Maintenance
4.7
Neighborhood
4.7
Survey Scores (from 525 surveys)
Move-In Survey
4.5
Maintenance & Support Survey
4.8
Review Count
Number of reviews in the past 365 days
42
Manager’s Review Engagement
Percentage of reviews responded to
97.62%
Manager’s Review Reply Time
Average time to respond to reviews
1.98 days
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Highlands Nanuet is a 739 - 1,569 sq. ft. apartment in Nanuet in zip code 10954. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,250 - $6,214. Nearby cities include Monsey, New City, Montvale, Pearl River, Park Ridge, Nyack, Pomona, Mahwah, Ramsey, Garnerville, Haverstraw, Old Tappan, and West Haverstraw.