MAA Charlotte Ave

Resident 1285984

Verified Resident • 2024

Very welcoming staff when we were applying to this location. Very helpful with any questions we had and continued to communicate without us having to follow up. Living here overall has been a great experience with everything provided and the space is great. We appreciate the parking garage's required access.

Resident 1213357

Verified Resident • 2023 - 2024

My experience has been overall positive at this apartment complex. My dog loves the dog parks and the pet spa. The maintenance service is always fast once you put in a request. My only complaint is that sometimes the trash does not always come, which I would not mind, but we do pay monthly for that

Resident 1278774

Verified Resident • 2021 - 2024

It's been mostly good. However the cleanliness of the buildings themselves (hallways, stairwells, etc.) could be better. Also repairs on gates and doors could be more timely. Last but not least for those of us that have been there after the huge rent increases in 2022 & 2023, MAA should be willing to drop our rates to that of the market if they want to retain us as renters. Especially considering rent has been dropped on all vacant units.

Resident 1278655

Verified Resident • 2022 - 2024

Rates are fair for the size and location of the apartment. Main concerns are the smells in the hallways- either smells like trash or very strong artificial fragrance. Parking gates are finicky. Guest fobs are hard to come by which can make it very difficult if you need one for a friend to watch your apartment

Resident 1273917

Verified Resident • 2023 - 2024

Only complaint is how much they tried to raise my rent after renewal. They raised it 200+ and negotiated it to where I'm still paying 150 more per month. This isn't a downtown luxury apartment and they tried to charge me that much in rent. Afraid of what renewal will be next year.

Resident 1273827

Verified Resident • 2024

I'd like to leave a few notes for improvements: - the cleaning staff do a great job, but I don't believe the cleaning materials they're using are strong enough. The floors seemingly get cleaned every week, but I'm noticing that the same stains are still there (and have been for weeks now). - I'm not sure what can be done, but there are two separate units that have dogs that are aggressive. What can we do about that?

Resident 1263220

Verified Resident • 2023 - 2024

Not many complaints. The amentities are great. Events are great. Staff and neighbors are great. The dog park is great but some dogs, including mine, have jumped over the concrete wall at the main dog park

Resident 1260049

Verified Resident • 2021 - 2024

I love living here! Management has always been incredibly helpful with any questions/problems. They have always treated us so well. The amenities are great and everything is always very clean. Maintenance is extremely responsive and always does a good job. I will always recommend MAA Charlotte Ave

Resident 1189199

Verified Resident • 2023 - 2024

My experience at MAA Midtown has been pretty good to say the least! I enjoy the amenities and the location. The only downside I've had is limited parking availability, but I love having a parking garage!

Resident 1256760

Verified Resident • 2023 - 2024

MAA Charlotte is a great place to live with a very helpful staff and awesome amenities all in the perfect location. It is very dog friendly and priced right compared to comps in the area. This is the best spot we have lived in midtown.

Resident 1248276

Verified Resident • 2022 - 2024

Good things to say about these apartments for the most part. Have never really had any issues besides the pool being small & filling up quickly in the summer. Maintenance and the leasing staff are friendly.

Resident 1247774

Verified Resident • 2024

Have enjoyed living here. The property is well maintained. I use some of the offered amenities and they are a nice addition to the apartment lifestyle. The dog park is well kept and they make updates to stuff that they see could be better like the dog park and pool renovations this year. Another resident and I used the pool/darts in the arcade. I will say the dart board needs some attention as the doors don't stay open. Pool table is in good condition and was a nice stress reliever after a long day of work.

Resident 814223

Verified Resident • 2023 - 2024

I would highly recommend this community ! The location at Midtown is perfect . You can walk everywhere: restaurants, Vanderbilt, downtown . The staff is very professional and helpful ! Maintenance is always completed within 24 hrs and the staff is very efficient. 5 Stars ??

Resident 829317

Verified Resident • 2020 - 2024

It was a great choice and I love living here. My only issue is the dog owners and the hair on the stairwell the dog hair it accumulates over months before being cleaned and I just wish that could be addressed.

Resident 1235016

Verified Resident • 2023 - 2024

Everything has been positive. All the employees in the leasing office have been nice and helpful. There have been no major issues and I feel safe in the building. Things are kept clean and it's a welcoming environment.

Resident 1177110

Verified Resident • 2023 - 2024

The people who showed me the apartment were fantastic. They showed me a few options, trying to give me one that I truly loved. The only thing I'm still getting used to is the train that runs behind my apartment.

Resident 1207929

Verified Resident • 2023

My first two years at this complex were great, I lived in a 1 bedroom on the first floor. However, since moving into my two bedroom my entire outlook on this complex and leasing staff has changed. They have proved to be unhelpful in many situations - our key pad on our door breaking and being locked out for 4 hours, the key pad being replaced and still malfunctioning after multiple maintenance requests. The doors into the apartment complex being broke consistently. Specifically on the fourth floor of 2402 side, I have emailed about this twice with the second time it not getting fixed at all. The overall cleanliness of the complex has become awful. There has been dog waste sitting in the stairwell for months now without being cleaned, along with dog urine in the hallways.

Resident 1204970

Verified Resident • 2023

I love living at MAA Charlotte Avenue. It is so peaceful, safe and the location is close to everything! The Leasing Staff and Maintenance Team are very friendly and helpful. Also, the amenities are great!

Resident 1199733

Verified Resident • 2023

Love this complex and love the office staff! My apartment was so clean when I moved in and in great condition. The kitchen is the best part because there's so much cabinet space.. if you're short, you'll definitely need a stepstool!

Resident 1193229

Verified Prospect • Visited 2023

It was very smooth sailing, I showed up for my tour and they brought me straight to the top of unit I am interested in while asking me questions to understand what I am really looking for. The facility itself was very clean and everyone around seemed nice. All the amenities seemed brand new and that was a huge green flag for me.

Resident 1187663

Verified Resident • 2023

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Resident 1185318

Verified Resident • 2023

Zane or Chelsey are 100% the ones to go starting from getting a tour to any concerns addressed. I really love the set up of the building and my apartment itself. I chose a 2bed 2 bath in a corner and the space is just amazing. I was looking for a nice location and specially for an apt with updated appliances and I felt in love right away. My kitchen, balcony, everything is amazing. The bathrooms and closets are huge. This place is amazing!

Resident 1183451

Verified Resident • 2022 - 2023

Great community, awesome amenities, staff has a sense of urgency with your concerns. Any issues are handled in a timely manner. It's very clean and well kept. The complex is conveniently placed near just about everything

Resident 1175488

Verified Resident • 2023

Everyone here is super friendly and I love the location of the apartment complex. I've been at other apartments before where it's near impossible to find parking for your building, but this is not the case here. The gates on the garage make me feel comfortable and safe in leaving my vehicle around and overall I'm very happy with my decision to live here.

Resident 1167766

Verified Resident • 2023

So far it's been wonderful! The community amenities are fantastic and the staff is so helpful and accommodating. It has only been a few days, so there's not much to report regarding the community at large, but everyone seems nice and we had a few good interactions so far with other residents.